Daily cleaning, installation of cabin HEPA filters on flights from Switzerland to Nevada
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Scores according to KAYAK customer reviews
Cons: "horrible dry croissant for breakfast"
Pros: "The kindness of all people working on Swiss was very special"
Cons: "The food was not very special, but the chocolates were awesome"
Cons: "service was least friendly at this part of my flight"
Cons: "plan was late for any reasons...."
Pros: "The plane wasn't totally booked and very clean"
Cons: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."
Cons: "Lost luggage’s. Delayed trip"
Pros: "Swiss is the best"
Pros: "Also poor this airline is overpriced"
Cons: "Long disorganized boarding process Old airplane"
Pros: "Courteous Service and excellent hospitality"
Pros: "fast, all good"
Pros: "Went great, no complains"
Cons: "HOT turkey sandwich"
Pros: "EVERYTHING'S Good to come back home"
Cons: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."
Cons: "Delay and lost the luggage for the second time"
Cons: "Same comments as above."
Pros: "So far so good"
Cons: "So good"
Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."
Pros: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Cons: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Pros: "Brand new plane, with ultra modern seating. We had a lot of room."
Cons: "We sat in the plane for 40 minutes before takeoff"
Cons: "The plane was old and the bathroom was really dirty"
Pros: "Too short to rate but good overall"
Cons: "Not enough room for my knees"
Pros: "Upgraded to business, new 777 plane, good snack"
Cons: "No headphones"
Pros: "Everything is perfect!"
Cons: "Aircraft old"
Pros: "Airline attendants were very polite and nice."
Cons: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Pros: "Easy and quick"
Pros: "Left and arrived on time"
Cons: "Seat cramped"
Cons: "We didn't had entertainment"
Pros: "most things were good"
Cons: "the passport check process in Zurich was awful!"
Pros: "Nicer plane, on time"
Pros: "Professional. On time. Attentive. Great movies. Overall great."
Pros: "People were friendly."
Cons: "Boarding was little confusing"
Cons: "They will not give you seat confirmation unless you pay , very annoying"
Cons: "Unfortunately I didn't get my luggages in Florence. They arrived the day after."
Cons: "It was a smaller plane so we had to check in bags that we could normally put in the overhead compartment space"
Cons: "It was awful. I lost my seat"
Pros: "As above."
Cons: "As above."
Pros: "Easy boarding."
Cons: "Seat problem."
Pros: "Very organized"
Cons: "Very uncomfortable seating"
Cons: "They didn't help me with weelqear i have to walk"
Pros: "LOVE SWISS AIR!!!!!!!"
Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."
Cons: "No ear plugs offered and my iPhone jack didn’t fit."
Pros: "Plenty of room."
Cons: "Heavier snacks."
Cons: "Flight delayed for 2 hours"
Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"
Cons: "Delayed flight planning - would have been nice to delay the flight before boarding."
Pros: "I never boarding this flight."
Cons: "Better communication skills."
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Pros: "The crewe members were great."
Pros: "Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew."
Cons: "Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country."
Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Cons: "My 'window' seat had no window! Feeling was claustrophobic"
Pros: "Great flight"
Cons: "After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight."
Cons: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "The pilot was a Daredevil"
Pros: "This was a much bigger plane so my comfort lever was better."
Cons: "The landing was somewhat frightening."
Cons: "yet another oversold and crammed into a plane flight from delta. the crew were nice and all...but the passengers were all ready to be throw into a battle royal pit to actually get on the plane. Getting real tired of this"
Pros: "The flight crew was friendly and personable. Beverage service was consistent and efficient. Entertainment and free WiFi messaging were great perks."
Cons: "The positives don’t even come close to offsetting the misery of Delta’s seats. I honestly don’t remember the last time I was so cramped and uncomfortable. I’m not an abnormally large man - 6 feet 200 lbs - and there was no room for my legs or my shoulders in an “upgraded economy” seat. I fly weekly for work on another major airline, and only took this one in a crunch. But I am quite certain this was my last Delta flight and I’ll be advising others similarly. The service and entertainment aren’t sufficient to mask an awful seat configuration."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Service was great. Regular drinks and snacks."
Pros: "Smooth flight Courteous"
Cons: "On a five hours flight a two dollars sandwich wouldn’t hurt!!"
Pros: "Best part of the flight was to experience the joy of talking to loved once from the cloud, thank you delta for providing free wifi in the cloud. You have won my heart!!"
Cons: "To pay for food and a drink!! Please bring them back!!"
Cons: "Too many announcements"
Pros: "comfortable seats"
Cons: "delay delay delay"
Cons: "Food sold out and there was nothing left"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Pros: "It was whatever"
Cons: "Rude staff"
Pros: "Kayak tells u the baggage claim and the new gAtes"
Pros: "Very professional and courteous"
Cons: "I liked it all"
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "They offered water and snacks It was quick"
Cons: "Was ok"
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "The flight crew was very nice and helpful"
Cons: "The seats are very uncomfortable compared to other business class seats on other airlines...... The ravioli was not edible....hard and crusty"
Cons: "All god nice flight crew helpful. A well organized flight just what you would expect from a German airline"
Pros: "Great Crew"
Cons: "It would have been better had we not had a delay of 50 Minutes"
Pros: "Fabulous Stuart’s."
Cons: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."
Cons: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"
Pros: "Amazing crew!"
Cons: "The onboard entertainment were quite outdated selections. The seats are very small for such a long flight."
Pros: "Crew was great, plane was nice"
Cons: "delayed again, almost missed connection"
Pros: "The crew was amazingly friendly, efficient, and hardworking."
Cons: "After 7 hours, the seat became very uncomfortable. Not just a Lufthansa issue."
Pros: "entertainment was good"
Cons: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"
Cons: "There were not enough vegetarian options, so I had only bread, butter, and dessert."
Pros: "Great staff and food"
Pros: "On time with good service."
Cons: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."
Pros: "The Crew was very helpful, they were always around and offering all kind of help."
Cons: "The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them."
Pros: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Cons: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."
Pros: "Short flight"
Cons: "Baggage delivery was terrible given airplane so close. It took way too long to begin. Mechanism kept stopping. Frankfurt Airport needs serious upgrade. People movers need to be installed to get passengers through that huge terminal. Signs are also confusing. I’m glad I will be routed through a different airport on the way home."
Cons: "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"
Pros: "Non of the usual manic stumbling from one inefficient process to the next a la Ryanair, Easyjet or Jet2"
Pros: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Cons: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."
Cons: "It was completely out of the airline's control but we were very delayed due to bed weather in Frankfurt"
Pros: "On time flight with no problems"
Cons: "Uncomfortable seats so hard to sleep during flight"
Pros: "Pleasant cabin crew."
Cons: "DREADFUL seats for the price. Small, coffin-like affairs packed together like proverbial sardines. I can't believe there are still middle seats for this price on a modern wide body aircraft. I was on the inside and had to step over my neighbor. The food choices were so unappetizing that I opted not to eat. I usually fly SAS business class, and based on this experience with United, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."
Pros: "Attendes very keen in attend Crew increased the speed to repair the delay"
Cons: "Delay due weather"
Pros: "Flight and attention"
Cons: "Nothing in particular"
Pros: "No thing at all"
Cons: "1- the aircraft from cairo to munich was so small that they didn’t allow the carry on baggage and I had to put it with the check in baggage. 2- the special meal ( muslim meal ) that I ordered was a veggie meal !!!!! With no meat or chicken at all , apparently they don’t know what the meaning of a muslim meal is ! It means to have halal meat , we are not vegetarians ! 3- my baggage didn’t arrive to the airport and I filed a report and was told that I will have them tomorrow and now after four days the baggage didn’t arrive yet and I was told that one of them is missing !!!!!!! I can’t hate them enough."
Cons: "I was removed from my connection flight without consent. No offer Nothing Just tagged not for boarding with a child. The ticketing person in Addis may have volunteered me"
Pros: "Schedule was followed."
Cons: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."
Cons: "A good portion of the time i have flown with lufthansa with a checked bag, something has been damaged. I dont know how hard Lufthansa had to hit or throw my bag to break something wrapped in the center but they did it!"
Pros: "It was clean and it was on time."
Cons: "I wish boarding by Priority was better organized"
Pros: "Complementary Drinks. Beautiful Flight Attendants."
Pros: "In time on arrival with a good chance to catch the next flight"
Cons: "Did not get the food of my choice. The system was blocked for early check in."
Pros: "Prem Econ was good. Space, crew, etc."
Cons: "Could have had additional snacks or drinks during the flight."
Cons: "It was good"
Pros: "The polite stewards The food and drinks given for free!"
Pros: "Staff was nice. The flight was on time."
Cons: "The touchscreen tv seevice was the slowest I have ever seen. The entertainment options were very limited, even less optikns for kids. The back of my chair was not reclining. The food was terrible. Kids did not eat anything at all."
Pros: "Everything is great,will fly more with u people"
Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."
Cons: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"
Pros: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Cons: "I can't think of anything to complain about for European commuter flights."
Cons: "Customer service and seats/rows extra small"
Cons: "Patronizing crew"
Pros: "Nice crew"
Cons: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"
Cons: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"
Pros: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"
Pros: "He was kind."
Cons: "Despite the fact that I knew I would miss my connecting flight in Frankfurt because of the delay in Switzerland, the gate agent had no control to schedule me on an alternative flight. I missed my flight coming out because the connection was so tight and the Frankfurt airport so large so I tried to adjust things in Geneva to be proactive. The agent called his manager who said he couldn't do anything. As a result, I did indeed miss my flight in Frankfurt and ended up having to spend the night in Frankfurt. I got back 20 hours later than I should have, and all because Lufthansa doesn't empower their gate agents to use common sense to help their customers."
Cons: "At the boarding que there was a Lufthansa employee singling out carry on bags for gate check, when they would clearly fit in the overhead. She addressed me and others in a curt and arguably rude tone of voice and mannerisms. No further instruction was given for the gate check process, hence I rolled the small suitcase to the entry of the aircraft, where the Purser asked why I would wish to check the bag. When I recounted the story, he chuckled and said, bring it aboard, there is no reason to check that bag."
Pros: "Great entertainment package. IFE was great, large screen, with a variety of choices. Lavatories are very spacious on A340-600 (lower deck)"
Cons: "The amount of space at the rear of the aircraft is incredibly limited. I was sitting in row 57 and due to the narrowing of the fuselage toward the back, the seats are narrower, some without arm rests and people going to the back of the aircraft keep bumping into seated passengers. Leg room as incredibly limited. This is not acceptable for a major airline. The terminal at Newark is rather old and not the cleanest. Due to the lack of clear communication, most passenger were confused at to the order of boarding."
Cons: "The stewardess was a bit rude!"
Pros: "Great crew and good complimentary food"
Cons: "Larger seat pitch"
Pros: "It was a very easy boarding process, stress free flight, good meals, kind and friendly cabin crew."
Cons: "Nothing bad to say."
Pros: "The crew for this flight were lovely, I’d highly recommend flying with edelweiss."
Cons: "Ground staff could have been more helpful given I was on “standby” . Made me stand in a line for absolutely no reason and then go stand in it again as if to kill time until a seat came up - they could have just asked me to take a seat. I know how stand-by works."
Pros: "Crew was super friendly. They all seemed to like their job and interacting with people."
Pros: "Crew was attentive did they best on a large flight accommodating a large amount of people. Wide assortment of films."
Cons: "Although I preselected my bulkhead seat so I had more legroom, the family behind me was the worst I e experienced ever in flying. Constant kicking, pulling, tapping the back of my chair. When I tried to put my seat in recline the passenger behind me said “no!” Never slept!"
Pros: "Clean friendly helpful safe on time"
Pros: "Friendly cree..!!"
Cons: "No delay...!!!"
Pros: "The crew were pleasant. The plane was clean. The food was fine, as far as airplane food goes. Chocolates were a nice touch."
Cons: "We were delayed by hours; just before boarding offered voucher for free bottle of water...? Later found out it was supposed to be a meal voucher (hours late in leaving). Too late to use, by then. No soap in WC - flight attendant said she could not replace it. Very limited entertainment options."
Pros: "The crew was kind and attentive"
Cons: "Leg room on my longest leg of the trip was not much and when the person in front of me leaned back their chair, my knees were touching the chair."
Pros: "Fast service"
Cons: "No entertaoment"
Pros: "Flight was 2h15 Minutes late without any explanation"
Pros: "Young, enthusiastic crew worked hard to make this crowded flight an a good experience"
Cons: "Did not like their website. Could not login or even find my flight info. Wanted to get seat assignment earlier than they would allow."
Pros: "Great customer service, the crew was professional and courteous."
Cons: "I was not able to reserve my seat."
Pros: "No other way to get there in 10 hours The on crew are very nice."
Cons: "Air travel is the most uncomfortable way to travel and airlines are working to make it worse ...according to news reports. On board: Cramped in too tight especially for a 10 hour flight. You have to be athletic to eat from the tray table. Though only 5ft 8in, I had no knee room, -especially when the person in front lowered his seat. Airport terminals inconvenient: Frankfurt AM and Zurich were lacking in people movers which made getting from one gate to the next a severe pain. I am not looking forward to traveling through either of these airports in the future... though others are just as bad."
Pros: "service was polite & good. meals seemed good quality - I had forgotten to order a special meal to accommodate my food allergies so I brought my own food and didn't actually eat on the plane, but it looked & smelled good!"
Cons: "There were too many announcements, especially in the first few hours of the flight - constant interruptions, at one point the pilot came on and told us how much the plane weighed when we took off...... had to tell us in multiple languages, so it took a few minutes. Very cramped in economy class - I'm 5'6" - not so tall.... and when the seat in front of me reclined, it was touching my knees. For the whole 13+ hour flight it was ON my knees! It was uncomfortable and made it very hard to get in and out of my seat."
Cons: "The panic of a 50 minute layover was huge and there was no room for error. Everything else went smoothly!"
Pros: "Traveling with kids is always uncertain but the crew were very friendly, the entertainment system was more than enough to keep them busy during the 12 hour flight"
Cons: "Late boarding, ended up arriving 3 hours late."
Pros: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Cons: "Traveling with a bike was a bit unclear. I paid $90 for traveling with my bike, which was fine, I just wish it was more clear leading up to it cause I thought it would be $75."
Pros: "Nothing...the flight was cancelled THAT MORNING"
Cons: "Flight cancelled...not so nice"
Pros: "Comfortable seats in economy"
Cons: "Lost baggage on a simple nonstop flight and poor communication on status"
Cons: "Late take off. Delayed landing due to heavy air traffic around Zurich. Bus transfers to the terminal."
Pros: "All of the Cabin attendant have served with smile."
Cons: "I wanted to have coffee and tea service not only with tthe meal and also after the meal . More selection of Movies would be nice."
Cons: "Seats in economy could be more comfortable, especially for long haul flights. After my 7+ hour flight from Zurich to Boston, I was very sore."
Pros: "excellent food and service. Very nice to have video monitors with many choices for entertainment. efficient boarding and off boarding."
Cons: "seats were not very comfortable but you can always upgrade"
Pros: "Staff was very friendly. Food was quite good compared to food on other airlines. Interesting documentaries among entertainment. Headphones, pillows and blankets without additional charge. Pilot kept passengers informed about the delay."
Cons: "Seating is very tight just like with other carriers."
Pros: "It looked like the plane was very new. The seats were extremely comfortable, enough room for long legs, the back was well designed for comfort. the plane was very clean, the crew was absolutely great and they seemed to work well together. I was so surprised to have all that lovely food and soft drinks available for no charge.. I plan to use Edelweiss again. I had to have a wheel chair and never had to wait for one. The persons pushing the chairs were very friendly and helpful and I was greatful to have themi."
Cons: "There were a lot of children on the plane, children running in the isles and using outside voices.. The crew, of course,did what they could."
Pros: "Great food."
Cons: "1 hour late departure. The plane felt very shaky."
Pros: "Movie selections"
Cons: "No free beer in economy class."
Pros: "The flight was fairly smooth and on time. Plenty of snacks were offered."
Cons: "This might sound petty, but on other long international flights, we have been offered free wine and beer. Other passengers expressed the same surprise that we had to pay (at a pretty high price) for a glass of wine or beer. Swiss Air should consider offering this nice "perk" on such a long flight."
Cons: "I have never been charged for win on an international flight before. This was ridiculous. Also no Wi-Fi and the temp was warm the entire flight"
Pros: "Excellent service, direct to Tampa"
Cons: "limited leg room"
Cons: "So upsetting that when I booked my flight I chose my seats so my husband and children could all sit together but when we checked in we were in completely different rows. The best they could do in the end was split us in half and have us behind each other which is ridiculous still because we had an infant and two children under 9. I called to make sure we sit together on the way home and they made it sound like they still can’t gaurabtee we will be together and that we have to pay more to guarantee our seats."
Pros: "Simply that I arrived. Quick receipt of two checked bags."
Cons: "The herding during the boarding process. The window seat and my inability to see or hear the cabin crew. The slow departure after arrival."
Pros: "I liked the airport and the competence and friendliness of everyone from the customs police to the airport staff."
Cons: "If I can I will always use this connection - wish it would have been easier to find when I first searched."
Cons: "unfortunately too many children around me equaled no sleep having to pay for alcohol"
Cons: "Staff and crew were great."
Cons: "If I would have had a chance to actually be on the flight. Missed it due to poor booking starting from LA"
Pros: "For the last flights from Las Vegas to Zurich I've only been using Edelweiss. My favorite and preferred way to travel long distance. Always on time. Friendly crew. Clean planes."
Cons: "Wish they would fly this particular flight year round."
Pros: "The cabin was clean. I also appreciated that the flight arrived on time."
Pros: "Clean and efficient."
Cons: "Crowded seating."
Cons: "Food was not good, there was no leg space at all, entertainment was poor. For a 12 hours flight it was hard"
Pros: "I travel internationally between the US and Europe twice each month and i now have a new favorite, especially with the direct flight between San Diego and Zurich!"
Cons: "Nothing to dislike"
Pros: "Service and quality of food."
Cons: "Ticket at kiosk check-in said "standby" status. Wasn't sure if I had a confirmed seat until gate check-in."
Pros: "The crew was very nice."
Pros: "It got us home in one piece"
Cons: "flight attendants were grouchy. It was my first and last flight on Swiss airlines"
Pros: "Great entertainment for all."
Cons: "Food wasn't good. Didn't know kid meal options. Also, more and more people have food allergies and seeds and nuts, treenuts should be clearly listed on products."
Cons: "Friendlier crews"
Pros: "Very nice airplane and pleasant crew"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Muslim food"
Cons: "Delay due to strike"
Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Pros: "Crew were great"
Pros: "Very professional"
Cons: "Lost luggage"
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "KLM staff is great"
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "Amazing crew"
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "All good"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Easy to board and easy flight."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Left ontime and service was excellent."
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "Lovely staff, good food, great movies."
Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pros: "Very friendly crew"
Pros: "Very friendly and helpful personnel."
Cons: "At some point the luggage was lost. here."
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Loads of leg room"
Cons: "Loved everything"
Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Airlines flying from Switzerland to Nevada have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Switzerland to Nevada
Masks required on board, masks provided on flights from Switzerland to Nevada
Social distancing seating
Middle seats unavailable to book on flights from Switzerland to Nevada
Testing for antibodies, testing for symptoms for flights from Switzerland to Nevada
Waiving of change fees. Search flexible flights from Switzerland to Nevada