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I could not even make this flight due to Air Canada delay on my first flight. I had to be booked with American Airlines and arrived 13 1/2 hours late. Terrible customer service.

The old business class seat was fine but screens were disconnected with stickers on them telling pax to use their own devices. Disappointing.

No charger and no entertainment on the way back. The plane's super old-like 80s old-with zero TVs. At least the free Wi-Fi works, so definitely bring your iPad. Also, no meal on this 7-hour flight.

Delayed 2 and a half hours Middle seat next to a majorly overweight guy who took up most of my seat

Meal and drink service was good. Old plane with old business class seats were quite disappointing

Horrible crew, horrible seats configuration, ridiculous space in the toilets, Air Canada is no longer a option.

Flight and attendance were very good we had 2 hour delay that took the shine of it

Lynda was rude and unhelpful. We asked for tea wiht a slice of lemon. She served us Coffee instead. When we spoke to her she made it seem as if we were lying. I asked if she would like to taste it and see - her reply was I don’t need to be rude. After this incident we were treated with subpar service for all beverages and food items after. We’re were purposely left out when they did garbage collection.

The flight attendant, Kearin, was delightful. He was funny, friendly, and helpful. The only problem with the flight was that a door from the above baggage compartment fell off during boarding which slightly delayed takeoff.

no cookie/snack offered with beverage, poor leg room, shoulder room the best part about flight it left late arrived early