Find cheap flights from Syracuse to Burbank

SYR - BUR

Find cheap flights from Syracuse to Burbank

Round-trip
Economy
Syracuse (SYR)
Burbank Bob Hope
Tue 10/20
Tue 10/27
Any month
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Good to know

Low season

March Best time to beat the crowds with an average 27% drop in price.

High season

May Most popular time to fly with an average 25% increase in price.

Average price of a round-trip

$413 (avg. price over the last 2 weeks)

When to book flights from Syracuse to Burbank

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $204 or less.
  • High season is considered to be April, May and June. The cheapest month to fly is March.
  • Morning departure is around 41% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 4 airlines serving Syracuse Hancock Intl to Burbank Bob Hope

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,165 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Crew was great and overall flight was smooth."
Cons: "As we were boarding they told us that all overhead compartments were full and would have to check our carry on bags. Once on the plane the over head compartments above our seats were empty and we could of carried on our bags. We did carry on a so we wouldn’t have to check our bag. This was very frustrating"

Pros: "Seats looked new and clean. Flight came in early."
Cons: "The front desk gate associates stated that it was a full flight and there would be ZERO spots left for carry on luggage for me in the overhead bins. Therefore, I was told I MUST check my luggage, but there were SEVERAL open spots in the overhead bins when I got there! I do NOT appreciate this!"

Pros: "Planes are clean and comfortable"
Cons: "Communication needs to be better via text or email regarding flight status changes."

Pros: "A very short flight. And you really need to improve leg room."
Cons: "Comfort seems to be up to us, the passengers. You keep taking away our space. And soon , I hear, we won’t be able to recline our seats. And international flights are far worse. But you know that don’t you."

Pros: "BURVANK AIRPORT"
Cons: "I NOTICED I ALWAYS GET A WING SEAT THAT OBSTRUCTS MY VIEW. GETTING TIRED OF BEING SEATED THERE"

Pros: "Boarding was OK"
Cons: "Plane was small and could not handle air turbulence. After landing waited 20 minutes on ground for a bay to unload Cost 3 times as much as Southwest"

Pros: "Foight was great and on time, friendly crew"
Cons: "The gate wasn't available when we landed, and we had to wait 30 minutes until it was free. Made me late to visit a relative in ICU."

Pros: "Fairly swift boarding. Comfortable seats Cocktails and snacks Free movies Free messaging over WI-FI"
Cons: "The last row in first class may have been a mistake. The person in the row behind me kept ramming into my seat as if they didn’t understand the dimensions of their own body. Not the airline’s fault."

Cons: "Flight was delayed but no explanation was provided until we waited more than 30 minutes"

Cons: "My first flight was over booked and I was nice enough to give up my seat, however Alaskan gave me a $250. Voucher for another time. But my frustration with the flight that I was put on to Seattle and the continuing flight from Seattle to Burbank was delayed and not arriving for another hour late at 10:45pm, therefore I had to make other arrangements for a ride home from the Burbank airport costing me more money to pay and Uber ride back home to Simi Valley. Getting home way later than I would’ve liked to (11:45pm) considering I have to be at work at 6am. So I wasn’t too pleased with the flight delays"

Pros: "Room for my carry-on in above seat compartment was good and available right above where I sat. Crew was friendly when boarding."
Cons: "No seat room or real leg room and I am only 5’2”. No in- flight screens and unable to connect to WiFi even though I had the app already downloaded. But, again, why do I need to use my own device? Back of the chair that faced me was dirty and had food residue on it— hard to clean with only 5 minutes between disembarking and loaded next set of passengers."

Pros: "I was turned away and told I needed to take a flight the folllwimg day because I was there right at the 40 minute mark to check in."
Cons: "I didn’t like having to be turned away when I was at the desk checking in right on time before the cut off. Think they gave away our seats and that is why they did that!!!"

Pros: "LOVED having an outlet at my seat. Great movie selections that I didn't have to pay for. Really friendly flight attendants who were very attentive."
Cons: "Flight wasn't quite long enough to watch an entire movie so I planned to watch the end of the movie on the way back but couldn't find it in the selection :( Seemed like the available movies changed over the weekend."

Pros: "What a nice crew! Literally the nicest flight crew I’ve ever had"
Cons: "Nothing!"

Pros: "Good staff. Friendly crew. Free WiFi for texting is awesome!! And power in every seat."
Cons: "Landing a bit bumpy"

Pros: "Customer service at airport was great. Helped us change a flight."
Cons: "No snacks"

Pros: "Everyone friendly and helpful"
Cons: "Landing in Burbank was bumpy and rough"

Cons: "Remove baggage fees"

Pros: "Great service quick boarding and unboarding"

Pros: "Very friendly attendants Smooth ride !"

Pros: "Bigger seats on Portland to Burbank flight"

Cons: "Ticket confirmation numbers are not provided with third party companies. I tried e-ticket #, confirmation #, reservation #s and none of it worked. The flight rep at the counter printed a ticket and told me the number listed on it my confirmation # and I should use it on my way back. That # was expired when I was having problems checking in online."

Cons: "I’ve was falling from the vent above my seat and into my hair and onto my lap... I called the flight attendent over to ask if it would stop and she told me it would not stop, it happens to any window seat because of the vent... I’ve flown a lot and NEVER had ice fall out of the vents repeatedly. Her response to my question was rude and she made me feel stupid for asking about the problem in the first place. The people around be we’re even shocked by her stern and rude response."

Pros: "The service and staff were amazing on Alaska airlines."

Pros: "Politeness and pleasant crew."

Cons: "I was given an option to change my seat at the check in kiosk, after selecting a different seat it told me they could not change my seat at that time. As soon as I boarded I asked one of the flight crew in the back if it was possible to purchase a cheese platter as I was really looking forward to it and was already hungry since I was trying to save room for it. She explained it was a first come first serve... By the time the lady got to the back she stood there for a while gossiping with another traveler without even glancing over at us and was holding our commentary cookies in her hand. She finally acknowledged us and when I asked for the cheese platter I was informed they had sold out... At that point I was HUNGRY and tired and honestly irritated that we had to sit there for several minutes without being acknowledged so she could gossip with a passenger. I ended up having to buy a box that I really didn't like but I didn't want to be cranky cuz I was hungry and I needed to eat something. Also, I had a middle seat ALL the way in the back of the plane next to a crying baby, which I couldn't change even though I was "given the option to." I have a difficult time flying if I can't see out the window. That just added to the irritation of the situation :/ I fly Alaska a lot and I was surprised at how bad this flight experience was..."

Pros: "Liked the overall experience"
Cons: "The landing was a little bumpy and bad"

Pros: "No space for my small duffle bag in the overhead binders"

Pros: "The flight was on time leaving and early to arrive."
Cons: "One of my flight attendants seemed grumpier than I would expect. Not rude, but not at all pleasant either. This was uncharacteristic from an Alaskan Airlines flight attendant in my experience."

Pros: "easy access,"

Pros: "My husband paid extra for an elite seat. It was very roomy and comfortable. I got a nice snack but didn't get a complimentary drink. We got to San Jose 15 mins. earlier, that's why. The return flight from San Jose was wonderful. I got upgraded to an elite seat, better than the one I paid for, had a very nice seat companion and got my snack and a complimentary drink. I wish the trip had been longer. I have only had good experiences on my Alaska Air flights. About 5 now. Staff also very nice."

Cons: "Check in staff at Assistance counters either had problems with their computers or couldn't understand reservations. We had a pet for which we had paid for round trip reservation months ago, yet agent took quite awhile to reconcile our reservations. We stood in line for nearly a half hour during which their were very long lines at each check in point and at least one or two agents left on breaks while the lines were still very long. At Burbank the agents were fast, accurate and there were almost no waiting. The flight itself was great and the flight attendants were excellent; but not impressed at all with check in at Seattle."

Cons: "Our suitcase, along with those of two other people, was lost. This is a fairly high loss rate for a small plane flying between two not very large airports."

Pros: "Personable attendants. They seem like they like what they do and have good energy."
Cons: "In flight entertainment. Not knowing beforehand to download app in order to watch movies on personal devices when no screen available."

Pros: "Very Nice Crew. Flight was good and smooth."
Cons: "Wish I had a little more seat space...."

Pros: "Nothing much to report. Typical flight. Left mostly on time. Entertainment was lacking, but to be expected I suppose on a short flight."

Pros: "Clean quick quiet and nice staff. Easy and relaxing"
Cons: "Drink service was slow and infrequent"

Pros: "GOGO Internet is useless"

Pros: "First time I've ever arrived early. Boarded early because small amount of people on flight, which allowed for us to arrive 15 min early. Great job on the crew's efficiency"

Pros: "Aircraft was very clean!"

Pros: "Crew's politeness"
Cons: "Flight was delayed over an hour and my mother passed away while waiting for the plane to get going. Also I had to change my original flight because of my mom and Alaska reference send to give me credit even though I had insurance."

Pros: "After a long day of traveling they certainly knew how to make me feel at home. I was even offered some free wine which was a shocker to me"

Pros: "boarding was good"

Pros: "crew nice... but I chose an available seat and they re- seated me in a middle seat ... this is done to accomadate a person who books after me ??? I dont understand when they do this or why and would appreciate an email.warning me and giving some options if need to reseat ... I chose a seat when thete were many seats available"

Pros: "Always professional yet relaxed!"

Pros: "Once on board the crew was very friendly and tried to Ease thru the trip as best they could"
Cons: "When you make people wait for over 2 hours I believe that you should take and reward them for using your airline it was not their fault that they couldn't board your plane and make their connections instead nothing was done there were no half price tickets given there were no offers to go to other airlines there was no free breakfast for everyone that was on board or lunch. There was nothing that's not right"

Pros: "Friendly crew. Made good time even with a maintenance delay on the tarmac after boarding. Got home. Lol"
Cons: "Plane was old. No screens. No outlets to plug in anything. Not even headphones. I had the first class divider curtain literally in my lap the whole flight. Ratty dirty old thing, if it's not going to be used get rid of it. Had to physically tie it up then it fell on me and I had to tuck it in my seat pocket to keep it off my leg. Lame food service and minimal drinks. Crew was friendly tho. I've had much better from Alaska in the past."

Pros: "The stewards were friendlier than most airlines."
Cons: "Wish they had tv screens behind the headrests."

Pros: "When landing in Burbank, we were able to exit the plane from both the front and the back! Since I was sitting almost all the way in the back of the plane, this made it very easy for me to exit the plane quickly. The plane also wasn't full to capacity, so I was able to have an entire row to myself!"
Cons: "Our landing into Burbank was very rough! We came in very fast and it was quite a scary experience."

Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."

Pros: "Food & timeliness"
Cons: "Cramped seat and no window (14a)"

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."

Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Pros: "The crew was okay. Seat was uncomfortable. Fold down table was broken."
Cons: "Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure"

Cons: "Add A Display Board For When Cabin Sections Are Boarding"

Pros: "The crew was really nice! They were very energetic!"
Cons: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."

Pros: "The crew at the checking counters were very accommodating. Knowing that I had requested a wheelchair, they changed my seat to one that was closer to the door."
Cons: "The flight attendants in my could have been more visible other than just during the food service time."

Pros: "Flight was smooth"
Cons: "More leg room"

Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."

Cons: "There was barely any room on my seat and in front. It was the worst flight experience I’ve ever had, and I’ve flown on a fair bit of airlines from 3rd world countries."

Pros: "Crew was friendly and graciously got the hot tea I wanted."

Pros: "The crew did their job. Some attendants were very kind, helpful."
Cons: "Food could be better. Old aircraft, old style seats. Other airlines have improved this very, very much. Delta is lagging behind."

Cons: "Our brand new stroller was damaged on our flight."

Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."

Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."

Cons: "Better screens for in-flight movies. More legroom or upgrade options."

Pros: "Crew were caring and friendly... seemed sincere"
Cons: "My husband and I had reserved seats next to each other but then today they had been rearranged and we couldn’t sit together which was annoying and disappointing especially as this was a treat to just come to Charleston together ... this seems wrong when we have paid for tickets together"

Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Cons: "N/A"

Pros: "Late as usual"

Pros: "Timeliness, easy trip"

Pros: "The staff was very professional, courteous, and accommodating. Having the Delta app made everything relatively easy for me with the up to minutes updates on flight and baggage status."
Cons: "I didn't like the long lay over, considering I found a gnetleman that was also going to BWI, but he was given an earlier flight. I am grateful for being able to get a cheap ticket for same day booking, but the gentleman also booked the same day as me."

Pros: "The movie options."

Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."

Pros: "A330 very nice airplane. Clean and comfortable in Delta One. Very professional cabin crew. Very good boarding process, even with every bag hand inspected."
Cons: "Flight left the gate early and took off two hours late. Arrived Atlanta 100 minutes late. Why? 7000 pounds overweight. EZE departure switched runways as we left gate, requiring removal of cargo containers, not once, but twice. In summary, DL bet wrong on runway and wind component, at the expense of on time arrival and thus connections."

Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Cons: "Delta"

Pros: "On time flight arrival"
Cons: "Baggage Claim was very disorganized. They indicated bags were to be picked up at a carousel that was under construction. When we went to the service desk, they directed us to another carousel which was incorrect. There was no announcement made and there was a delay in updating the baggage claim board."

Pros: "Nothing Special"

Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"

Pros: "WiFi and free tv shows"
Cons: "My seat wouldn’t recline"

Pros: "Nice crew"
Cons: "Normal too squished conditions."

Cons: "Courtesy, on time and good communication."

Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"

Pros: "On-time"
Cons: "No power outlets, back of the plane is really loud, overhead bins suck"

Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."

Pros: "Crew was friendly and helpful"
Cons: "The cheap seats were… well cheap. Not enough leg room"

Cons: "Spent $130 on a very uncomfortable aisle seat."

Cons: "That we weren't automatically transferred to the next available flight to Burbank."

Pros: "the staff"
Cons: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"

Cons: "I wouldn't rate this flight on a five-star grid--I give it 0.0 stars. Delta's economy seats are so tiny that even a small person like myself finds it agonizing to ride in them for a moderate-length flight. We need aggressive regulation of our airlines to prevent the unconscionable and humiliating way they treat economy passengers. It's not safe, healthy or humane to ask human beings to sit for hours in tiny spaces with very little air (on top of everything else, the plane was mercilessly hot the whole time). Next time I will choose a European carrier--even the discount Euro carriers are better than any US airline."

Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"

Cons: "No entertainment available"

Pros: "Flying Delta is always a great. Gate agent and crew are top notch."

Pros: "I loved the service provided by the flight attendants as as well as the gate attendant who poked, prodded and did what he could to ensure our already late flight took off before it got stuck waiting for a gate at LAX. Thanks to him and the work of the crew, not only did the flight leave ASAP, our flight arrived early."
Cons: "I didn't like that the monitor for my seat was on the fritz and inoperable, which became a huge issue because of what follows. Making matters exponentially worse was the roughly 30-minute delay we experienced when we landed. Although our flight arrived at LAX early - in spite of the late departure from SLC - we were left waiting for a gate and were forced to wait for a gate. Inexplicably, the AC was turned off and the passengers all began to virtually cook while stuck in our seats. Also, due to another asinine snafu (the grounds crew didn't push a flight far out enough and blocked our plane along with eight others, which delayed our flight further. Adding insult to injury, my baggage was over 30 minutes late, too."

Pros: "The two native born Senegalese boys, aged about 8 or 9 were delightful, energetic, generally well behaved."
Cons: "They understood my poor French but I couldn't understand most of theirs. They needed a great deal of help with eating the adult meals they were served and using the entertainment system. At first the flight attendants did little if anything to help. Later after I pointed out the problems we were having they were better. Such young ones needed better supervision and meals easier to eat than they received. I needed less stress on the long 8 hour flight. This was not quite a Sky Priority Comfort Plus experience for me."

Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."

Pros: "Food and wine"
Cons: "Seats are difficult to sleep in"

Cons: "Cool AC, it was hot! AC barely working or set too low."

Cons: "I hate pretzels. Another option would be cool"

Cons: "We were inconvenienced with the requirement to check our baby seat and stroller at the gate. We were expecting to gate check it and found it inconvenient to have to retrieve it from baggage claim."

Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."

Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."

Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."

Pros: "The seating and leg room was comfortable."
Cons: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"

Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"

Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."

Pros: "Great crew! Smooth flight! Landed almost half an hour early!"
Cons: "It was an older plane but it flew fine"

Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"

Cons: "To hot in the back of the plane"

Cons: "The flight was booked. A lot of families were separated. It included family with the small children. Passengers were running around asking to change the seats. The entertainment system was very slow. The sound made cracking noises. The flight was over two hours late. In addition, we had to wait for our luggage over 40'. The luggage was wet."

Pros: "on time"
Cons: "n/a"

Pros: "Short flight"
Cons: "Poor ratings for food Is result of not eating any food. No entertainment."

Pros: "Confort and good treatment."
Cons: "I didn’t have the opportunity to chiíes seats."

Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."

Cons: "No internet on plane"

Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."

Cons: "Space!!!!"

Cons: "My husband started coughing really badly. I rang the call button to see if a flight attendant would come and maybe help me. Eventually, after about 6 minutes, he managed to control his breathing and still no flight attendant to be seen. Only after 20 minutes while distributing the meals, one of the attendants shuts the call sign of and continues. This is not the service we usually get from Avianca!"

Pros: "In flight entertainment"
Cons: "Terminal 5 at LAX is a mess."

Pros: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."

Pros: "Nothing"
Cons: "The man at the gate was rude and tried to tell me I needed to pay 50$ to bring on my small purse, while his assistant said I could put it in my carry-on. Even more strict that Spieit airlines and higher prices. They didn't even bring around drinks because of "turbulence" unless you were first class. The plane shook slightly more than a smooth flight for only a small fraction of the flight."

Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."

Pros: "In spite of adverse situations the counter staff was extremely helpful"

Pros: "Everything"
Cons: "Nothing"

Pros: "Nice people at the counter in Paris!"
Cons: "How They managed the cancellation!!!very poor! Send to Miami!!!very desagreable people at the counter there! No one flight was in time going to Europe!!! I arrived a day later !missed my train connection to Strasbourg.!!!! Coming back could not confirm my flight because the page did not allowed me to do so.....my place was all ready given!!"

Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."

Pros: "Nothing"
Cons: "Boarding-we boarded class 9 and had a carry on that was to big so all 3 personnel yelled at me and my husband with my daughter in my arms very loud and disrespectfully " YOU CAN NOT BRING THESE TYPE OF BAGS ON THE PLANE!" Mind you 3 people are saying this while other people were also waiting to board the plane! So I quickly say we do not need 3 people to tell us 1 thing and especially yelling at us like we were kids or criminals because it felt like we must have broke the law the way they treated us! That experience was horrible and ruined my liking for AA"

Pros: "I got home safely"
Cons: "The airport was super crowded and the space in the plane was cramped (and I am a small person - 120 pounds). The plane was not clean and I actually picked up a virus on the plane and am still sick. I wiped down all of the surface area around my seat and still got sick. Airline travel is miserable and crowded and there is minimum service."

Pros: "comfortable seats, pleasant crew"
Cons: "The crew came late and the boarding was delayed by about 2h and I missed my bus connection to Boston..."

Cons: "Flight cancelled American Airlines aircraft old 30+ years No AC No entertainment"

Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."

Pros: "I liked the boarding, entertainment, and food."
Cons: "I did not like the cramped legroom. The airline got greedy and crammed too many rows of seats in the plane, cramping the legroom for all the economy passengers. Legroom in economy was MUCH better on the Japan Airlines plane (also a 777) that I was on from Los Angeles to Japan. Legroom is always important, but especially so on long trans oceanic flights. I am inclined to avoid American Airlines in the future because of that.qa"

Pros: "Small snack and drink included. Free checked bags."
Cons: "Very few drink choices. Flight was cancelled mid-air, so we were returned from the air above Cusco to the Lima airport where there were no other flights departing that evening and no compensation for the inconvencience (no hostel voucher, no upgraded tickets on our next flight, etc). Many people ended up missing their long-planned trip to Machu Picchu as the earliest Avianca could get anyone to Cusco was 11:00 the following morning. The staff was unhelpful, and the lines were incredibly long (about 3 hours). Funnily enough, we were supposed to be on an earlier flight, but due to the length of their check in line, we waited over a half hour in line and when we arrived at the desk 56 minutes before our flight, we were unable to check in (since check in stops an hour before the flight). Truly ridiculous. I will definitely think twice before ever booking an Avianca flight in the future."

Pros: "Friendly crew"
Cons: "Flight was late eariving at gate in Dallas and missed connection to Nashville. However, was put on a flight that left just 2 hours later"

Pros: "On time, courteous flight crew, and a smooth flight"

Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."

Cons: "Iwould like my money back notting i bever made it home"

Pros: "It took off on time and life was good."

Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."

Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."

Pros: "N/A"
Cons: "I paid $150 extra for 2 exit row seats thinking we could use the extra room on the long flight. Unfortunately, the exit row space was cut off by and smaller than a normal row! Our legs were extremely cramped by the time we got to Rome. We had no overhead storage, which was already small, so we had to put our carry-ons multiple rows behind us -- which made exiting the plane a pain. There wasn't any personal entertainment systems, just one tv per section. The food was sub par. The crew was nice enough, but I'll NEVER take American Airlines internationally again."

Pros: "Checking in was a breeze. Flight crew was pleasant."
Cons: "Extra baggage fees. Older plane missing some of the common amenities like wifi and individual tvs. The cabin Tv was small."

Pros: "Nothing - never happened."
Cons: "The flight was changed many times."

Pros: "How dark the flight was to sleep"
Cons: "Delayed flight"

Cons: "I'm still waiting for my 10 pm flight and it's almost 2am."

Pros: "Nice boarding head schedule friendly service."
Cons: "Poor entertainment but other than that it was a great flight until we got to Charlotte the ✈it was thousands of feets to make touchdown went took off again a was scary moment for all the passengers."

Pros: "generally on time"

Pros: "everything was on time and no one got kicked off of the flight!"

Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"

Pros: "United - standard and expected fare!"
Cons: "How can they put you all inside a plane, pull out from the gate and then talk about gate delays for 45 mins? Another 15 mins on holding pattern. All this hoopla for a 45 mins flight!!"

Cons: "Being 4 hours delayed"

Cons: "Delay getting off due to weather the crew said. This flight was very mediocre – seat was tight, crew were not very social or pleasant. Captain did keep us posted and was apologetic and kind."

Cons: "Delay delay,?and delay and delay Poor communication from personnel Confusion thruout They are on a downward spiral Horrible seats Cattle drive"

Pros: "Crew was very kind, helpful, and informative."
Cons: "Outlet doesn't have USB slot for charging."

Pros: "The flight attendant let me put my guitar on the plane."
Cons: "The flight was an hour delayed."

Pros: "Although the seats were cramped the cushion was comfortable. The flight attendant was very personable."
Cons: "Very cramped quarters."

Cons: "Delayed hours and hours. Terribke trip. Never again."

Pros: "The flight attendants were polite and friendly on this leg."

Pros: "Arriving to my destination."
Cons: "The flight crew was rude, walking through the aisle sounding bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience."

Cons: "That they gave my seat from Chicago - Denver to someone else. Was sitting in the waiting area. Waiting to be called in, couldn't understand the person talking. They also did it to another person. Will never fly United again after this trip!!"

Pros: "Was able to fly standby and get home earlier. Crew member was nice and friendly."
Cons: "Small plane with limited overhead space, so had to check my bag which caused some confusion in Burbank because my bag like similar to another passenger's bag. Limited food choices. Bought prepared lunch, but wish I had more choices."

Pros: "Easy to board and everyone very friendly"
Cons: "Nothing negative to say"

Pros: "I actually liked the smaller plane! There was more room on the flight than I expected"

Pros: "Overall flight was good. Unknown why it was delayed would have been nice to know. no food or entertainment on board so not fair to rate. Thank you"

Cons: "My missed / delayed luggage."

Cons: "This is the second time I have had a flight flat out cancelled to Burbank from SFO for blurry reasons. I was told it was an air traffic control issue. I was re-routed to LAX, which defeats the entire purpose of booking this particular flight."

Pros: "Airline paid him"
Cons: "Everything went wrong on this flight! My son is a freshman student at Syracuse, was forced to spend two days (!) waiting for next flight."

Pros: "Polite flight attendants"
Cons: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."

Pros: "Nothing"
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."

Pros: "-"
Cons: "The"

Cons: "Didn't take the flight. I want a refund!! You cancelled my flight and I couldn't take later flight. I had to buy a new flight from AA for $255 to get home in time for work. Please refund me and call at 585-727-9282"

Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"

Cons: "Having to walk a LONG distance from one terminal to the next and almost missing my flight due to delays. Then we had a delay from the bridge from plane to the airport was not working!!!"

Pros: "I missed my flight due to an unexpected car accident. The first two Kayak agents I delt with tried their best to help me by calling United and getting the fees waived for me, but they had no luck.The third agent was successful. All three agents were wonderful, compassionate and wanted to help. The third agent was successful and I appreciate all that was done for me."

Cons: "On both legs of my flight, I watched an hour of a movie on my iPad using United's app, and then the network failed. And I couldn't get the first movie on the second leg, so I couldn't finish either. Very frustrating."

Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."

Pros: "Looks like almost all flights were delayed here. However we were abke to be rerouted yo catch connecting flight thanks to the quick thinking of service staff at terminal. Food/free snack was lacking. Some staff seemed a little short and less attentive. Leg room is a joke with coach."
Cons: "Delay delay delay of flights. I need united to have planes ready on standby in case of delays. This is a serious ongoing issue that no one in planning is paying attention to. So PAY Attention! Will someone please hire a snack maker that can make good low salt, healthy snacks?!"

Pros: "United entertainment was amazing!"
Cons: "Flight attendants were fantastic!"

Cons: "everything"

Pros: "The variety of things to do while I waited to board."
Cons: "There was nothing I did not like."

Pros: "Customer service who helped us switch flights from Burbank to LAX was helpful"
Cons: "Booked and paid for a flight for 4 had no seats, put on another flight that was delayed for 5 hours. Sat in Denver airport for 6.5+ hours with small children. Could not get seats together on second flight"

Pros: "The fact that I had to rent a car and drive ... When I bought a flight ticket."
Cons: "Oh geez flight cancelled, what didn't I like?"

Pros: "Comfortable. Crew was pleasant."
Cons: "No complaints."

Pros: "I didn't like the flight cuz I wasn't on it..."
Cons: "Father in hospital tri d to change flight ... 250$ change fee for a 130$ ticket is stupid"

Pros: "Everything was fine"
Cons: "Hour long delay."

Cons: "Small loud plane"

Pros: "Staff"
Cons: "Four hour delay"

Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."

Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."

Pros: "newer, quieter jet"

Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"

Pros: "We had a delay and everyone was very helpful!!"

Pros: "Great flight"

Cons: "3 hour delay"

Pros: "Flight was cancelled when it was supposed to take off."
Cons: "Missed a day of work"

Pros: "Absolutely nothing!"
Cons: "Not professional. Kayak I will never use you again. A waste of my money. Service from you guys is a 1/10 at best."

Pros: "The plan took off and landed. Not much positive about united."
Cons: "The staff at Syracuse is horrible. They were badgering passengers. They seem hostile and rude. They are always incompetent. I fly all over. This is the worst united staff. I dread flying into Syracuse. They are never on time meeting flights. Baggage claim takes ages. Checking in is a nightmare if you need something other than checking in."

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