Daily cleaning, installation of cabin HEPA filters on flights from Syracuse to Columbus
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,106 active cases of COVID-19 diagnosed in US and 0 deaths as of Mar 3 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 25m.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($52) and Multiple Airlines ($135), and the lowest round-trip tickets have been found on Multiple Airlines ($141) and American Airlines ($149).
From Syracuse to Columbus, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Columbus back to Syracuse , the best deals are generally found on Friday, with Thursday being the most expensive.
When flying out of Syracuse you will be using Syracuse Hancock Intl, often referred to as Syracuse Airport. You will be landing at Columbus, also known as Columbus Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Syracuse to Columbus.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Columbus from Syracuse is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Columbus with an airline and back to Syracuse with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Columbus from Syracuse up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Everything was great"
Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."
Pros: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Cons: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."
Pros: "The gate agents and flight crew were very accommodating."
Cons: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."
Pros: "The crew was friendly."
Cons: "My reservations were messed up and I had to wait for another flight to my final destination."
Pros: "Nothing went wrong."
Cons: "We had a 5-hour layover in Atlanta. That was a bit long."
Cons: "Our brand new stroller was damaged on our flight."
Pros: "Actual flight was great!"
Cons: "Delays were awful, and the ground crew was unhelpful in helping people find earlier alternatives to the delayed flight."
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Person next to me overflowed into my seat…"
Pros: "Boarding was very smooth and the crew were helpful, efficient, and polite. There was a good assortment of entertainment."
Cons: "I ordered the beef tenderloin, medium. It came out extremely rare and I had already eaten some by the time I realized; the entire plate was filled with blood. I ended up sick to my stomach for the remainder of the flight. Average height to tall individuals do not fit well laying down in the seats."
Pros: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Cons: "First time I've experienced a boarding procedure that seemed disorganized."
Pros: "We got on we took off and arrived as scheduled. Just as it should be."
Pros: "Departed on time. Very courteous crew."
Cons: "The floor of the aircraft was cold!"
Cons: "Crying baby"
Pros: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"
Cons: "It was a late flight and didn't see the flight crew much at all"
Pros: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Pros: "Timeliness, easy trip"
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "Easy, fast boarding. We arrived early too."
Pros: "The kind bars"
Cons: "They gave a hard time checking in because I didn’t mark I had a lap child. I honestly looked and the website wasn’t clear. Then (Bob who checked me in in Tucson) didn’t bag my car seat. And it came super dirty. I’ve never had an airline not bag the caraway. Especially when I asked. Southwest is a better company to work with. Disappointed"
Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
Pros: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"
Cons: "Not enough room. Could have better technology and better food choices."
Pros: "Nothing Special"
Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"
Pros: "WiFi and free tv shows"
Cons: "My seat wouldn’t recline"
Pros: "The initial boarding process was quick, smooth flight"
Cons: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"
Pros: "Nice crew"
Cons: "Normal too squished conditions."
Cons: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."
Pros: "Had tv & movies available but kept losing signal"
Cons: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."
Cons: "Courtesy, on time and good communication."
Pros: "The crew and service were outstanding, seat was comfortable."
Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"
Cons: "Super delayed. Sat on runway for 2.5 hours"
Cons: "Delayed flight, mechanical"
Pros: "Excellent. Smooth staff. Lots of humor and smiles"
Cons: "No entertainment except paid WiFi."
Cons: "See above."
Pros: "I was very grateful to have made this flight on standby."
Cons: "Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late."
Pros: "Got on earlier flight as standby."
Pros: "This doesn't really have to do with Delta Airlines however it does affect my experience. I had a very rude TSA agent speak to me na very degrading tone prior to boarding the plane. This experience affected my travel experience with Delta. I realize this person is not a Delta employee however the rudeness that I experienced affected my travel experience."
Cons: "If they can’t serve beverages. Can we be allowed o e water bottle through security?"
Pros: "The friendly service from everyone including desk, wheelchair service, and flight crew"
Cons: "Not much at all. Everyone took very good care of me."
Cons: "i was on a commuter jet for 2 1/2 hours which was cramped and uncomfortable. no wifi or any entertainment. we sat on the tarmac when we landed for approximately 10 minutes even though we were not early."
Pros: "Flight was mostly empty and it’s a short trip."
Pros: "Crew was thoughtful."
Cons: "Flight departure delayed due to something about waiting for a travel log."
Cons: "Super hot inside the cabin and little we could do to lower the temp"
Pros: "The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great."
Cons: "7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing...."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"
Cons: "Everything was perfect and on schedule! Thanks for the wonderful experience"
Cons: "The personal device entertainment wasn't working, which made for a long, dull flight."
Pros: "flight took off exactly on time & arrived on time"
Pros: "Arrived on time"
Pros: "Flights are on time, and the information on the app was accurate and timely"
Cons: "Not much... it was the easiest flight I’ve taken in some time!"
Cons: "Plane was too warm during flight. Aisle is narrow, seats are semi-hard. Lav needed attention (ran out of towels)."
Cons: "To hot in the back of the plane"
Pros: "Early arrival!"
Pros: "Very nice new plane."
Pros: "Quick flight"
Cons: "Getting through security at O'Hare was horrible. My plane seat was too upright and felt like it was not bolted to the floor properly."
Pros: "Quick flight, great crew, orderly boarding. Updates to gate were clearly communicated"
Cons: "Very annoyed at "Basic Economy" being a thing. Annoying way to get more $ for the same seat. Avoiding any airline with this status."
Cons: "No overhead space"
Pros: "British Airways seats"
Cons: "If we did not arrive at the airport 3hours ahead, and get on an earlier flight we would have missed our connecting flight to England. Do Not book such shoes time between flights because often they are delayed."
Cons: "No internet on plane"
Pros: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Cons: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."
Cons: "Waited an extra 30 minutes for luggage to be loaded. Every American ( British airways partner) flight we took was delayed."
Cons: "I guess I was lucky to get a seat at all, since this last leg of my itinerary was deleted from my ticket when I got to the airport. So my bag couldn't be checked through, and they wanted to charge me for it even though it was a connection to the international flight I had just taken. A truly dreadful experience."
Pros: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Cons: "Seats are cramped"
Pros: "40 minute flight, on time, no complaints."
Pros: "see above"
Cons: "see above"
Pros: "Smooth takeoff and landing. The seats were comfortable for a 3 hour flight."
Cons: "Stuffy on the plane. This might not be the airline’s problem but it was hot and the air vent didn’t cool me down."
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Cons: "Have to pay for wifi use. Entertainment used to be included in flights and was apart of your airfare."
Pros: "The plane was very comfortable. The steward as very helpful - just a cup of coffee when I entered the plane - but after nearly missing connections, it was very welcome."
Cons: "The flight was perfect."
Pros: "The plane was very nice and very comfy. Not a whole lot of leg room where I sat (economy) but it was a cheap ticket so I can't complain."
Cons: "Overbooked flight made storing carryons annoying and hard."
Cons: "I'm pregnant, and didn't have time before my connecting flight to get food at the airport. I was sitting near the back of the plane, and was ready to purchase food. By the time the cart reached my row, all the food options were literally sold out. I ate the free cookie and had some apple juice, but wanted something with some protein. I guess I'll remember to pack more snacks next time."
Pros: "Awesome crew. On time."
Pros: "worst experience. Airplane people not so good"
Cons: "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"
Pros: "the plane, a 380, had comfortable seats, fewer occupants, more and easier access to bathrooms, did not like the larger plane I flew on going to Australia, it held 700 persons could physically reach the lights and when on, they didn't disturb anyone vegetarian food was delicious and nutritionally sound and varied love the soft blankets"
Cons: "not a very good choice of current movies"
Cons: "Old Equipment"
Pros: "The extra leg room, giving everyone a free movie screen. Over all experience was better than any other airline I have experienced."
Cons: "Unprofessional, rude, unorganized, & just ridiculous!!!!"
Cons: "Iwould like my money back notting i bever made it home"
Cons: "Had to be rebooked due to safety issue on my departing flight and lost my connection in Washington DC. Hours of sitting."
Cons: "I was going to miss my flight and so I called the AA and they would not credit, reschedule or do anything for me. I had to just waste the money as the change fee would be just as much as buying a new ticket. Teaches me a lesson for every straying away from Southwest."
Pros: "The flight attendants were so nice. They were genuinely kind and helpful to the passengers."
Cons: "The overhead bins are small"
Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."
Cons: "Nothing really"
Cons: "Sat on runway for 45 minutes with no updates"
Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."
Pros: "They lost my luggage."
Cons: "On time instead of 5 hours late"
Pros: "Kept getting bumped into"
Cons: "Seats were too small; my knees were always against the seat in front of me. Take-off from Dulles was extremely rough. The landing wasn't much better."
Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Pros: "This was my first experience flying United. The staff and pilot were friendly even though everyone seemed grumpy and tired. There was a poor baby that cried almost the whole flight-I get it, I was tired and wanted to cry too...ha! They handled everyone with patience and a smile."
Cons: "When we landed in Columbus we were stuck on the plane for almost a half hour because there were issues with the walking bridge. This was annoying."
Cons: "Given that the airline tickets were purchased together many months ago, it would have been nice if we - husband and wife - would have had side-by-side seating. In the computer age of 2018, that cannot be very difficult to orchestrate."
Cons: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"
Cons: "The onboard wifi was not working."
Pros: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Cons: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"
Pros: "Staff in Syracuse where awsome from the guy at the united check in Guest to the TSA Gal who had to give us a patdown super sweet and helpful."
Pros: "On time. Friendly employees"
Cons: "The snacks"
Cons: "No Information about when we would leave jersey"
Pros: "The gate agent in Syracuse was a huge help. I have a service dog and he was very helpful and considerate."
Pros: "Paying for extra leg room"
Cons: "Customer service is terrible. I dislike 'having' to travel to Midwest. Options are terrible. Delays, delays. No leg room"
Pros: "cheap tix"
Cons: "That they gave my seat from Chicago - Denver to someone else. Was sitting in the waiting area. Waiting to be called in, couldn't understand the person talking. They also did it to another person. Will never fly United again after this trip!!"
Pros: "Wheelchair was provided"
Cons: "Long wait for wheelchair"
Pros: "Super nice crew."
Pros: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Cons: "Did not like the delays and gate changes - but that wasn't the airlines' fault"
Pros: "the plane was on time, smooth take off and landing, crew was efficient and friendly. it was great !"
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Pros: "Crew was very nice and was very responsive with passengers."
Cons: "Flight was delayed so we ended up arriving about 40 minutes late. Not enough leg room which ends up making lots of people grumpy."
Cons: "Small loud plane"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."
Pros: "Plane was very comfortable. Attendants were friendly and it was very smooth and quick!"
Pros: "We had a delay and everyone was very helpful!!"
Cons: "3 hour delay"
Pros: "Friendly crew"
Cons: "Maybe pick a packet food that is more favoured by more people. The wasabi peas weren't a good choice for our family"
Pros: "The plan took off and landed. Not much positive about united."
Cons: "The staff at Syracuse is horrible. They were badgering passengers. They seem hostile and rude. They are always incompetent. I fly all over. This is the worst united staff. I dread flying into Syracuse. They are never on time meeting flights. Baggage claim takes ages. Checking in is a nightmare if you need something other than checking in."
Pros: "Even though it was a bumpy flight do to strong winds, the pilot did his best to find smooth air"
Cons: "The baggage claim took forever. Our flight actually disappeared from the tv screen and our luggage was not out. Finally after waiting about 20 minutes it popped back up on the screen and them arrived. This is the second time this has happened to me in Columbus and I don't fly there too often"
Pros: "Flight was good on time"
Pros: "Everything was smooth and senseless. And I liked kayak updated me which baggage terminal my bags were. Saved a lot of time walking around the Dulles terminal."
Pros: "I liked that I could do self check in and get my boarding pass without joining a long line. Had a great flight and no complaints."
Pros: "We got to Columbus early"
Pros: "The plane had tvs on the back of each seat"
Cons: "They didn't have wifi"
Pros: "Terrible. Not happy."
Pros: "on-time! Even a little early!"
Pros: "The trip itself was great. Even though I arrived at the airport 90 minutes before takeoff and was pre tickited and checked my bag curbside I almost missed my flight because of the long single line at security check and then my bag never got on the p!ane."
Cons: "The fact that I had to wait to get my bag until it came in on a later flight. I didn't receive my bag until 12:00 am"
Pros: "I like how they make baggage so easy. I could have my carry on green tagged or tagged to meet me at my destination. Loved it."
Cons: "the seating is compact and hard to stay comfortable."
Pros: "See below"
Cons: "Even with an over 3 hour layover in Texas we missed out connection and had to stay over night in Texas. Adding $400 to our trip with dinner and room. Only 4 desks of 60 open at passport control and only 3 desks open at customs. All to process 7000ish people. Our tax $ at work."
Pros: "Boarding process was efficient. Made me feel good that temperatures were taken."
Cons: "Adjust expectations to no wifi, hard seats and no snacks. But remember what you paid."
Pros: "Smooth flight"
Cons: "Beverages and snacks"
Pros: "Quick, easy. Friendly staff.."
Cons: "So grateful for all of the help we received!! Thank you!"
Cons: "Sam as above."
Pros: "We took off 10 min early and arrived 27 min early!!! Pilot’s 2 announcements were friendly and informative"
Cons: "It was hard to understand the flight attendant’s announcements"
Pros: "Straight flight"
Cons: "Straight flight and nice prople"
Pros: "Upgraded leg room is significant. Boarding was easy."
Cons: "No in flight entertainment, very minimally padded seats. Had to wait to check our bags as the front desk was vacant for about 1hr not having any flights before ours."
Pros: "That I was able to take my dog with me on the plane."
Cons: "the seats were too small."
Pros: "No frills with this airline. Very lean operation. The crew in the City and onboard were bright and positive and handled disgrunted crowds in an effective but respectful way. Pilot was excellent. Airline provided food vouchers for delayed flights."
Cons: "Delayed flight 4 times. Seats are waay uncomfortable."
Cons: "Our plane landed late, we boarded late, and arrived in Columbus nearly an hour late."
Cons: "Seats are pathetic, screaming baby behind me for 3 hrs....not your fault. Charge for snacks not what was advertised on pamphlet...way overcharged.."
Pros: "new planes"
Cons: "seats do not recline."
Cons: "Delay delay delay. Was not aware of all the costs added on, with paying for carry on, and water. Even the staff seemed to know the airline was not worth anything. No pride in their work or workplace."
Pros: "Comfortable flight, cheap rates"
Cons: "Some maintenance problems prior to boarding, gate agents not well prepared for situation, very hard to hear and understand their PA announcements"
Pros: "The cost was good... until the $60 carry-on charges."
Cons: "Maintenance issues. Delays. Horribly uncomfortable seats (I've never seen an airline with less padding in their seat). Rude stewardess. Just avoid at all costs."
Cons: "I don't like paying $45 for a carry on"
Cons: "They canceled my ticket without telling me me made me miss work after driving two hours to get there and everyone was so rude! Was the worst experience ever toatally messed everything up."
Pros: "Tried to get the lowest price."
Cons: "The hour wait for bags. No joke"
Pros: "very affordable, we got there safely"
Cons: "they were late, serve drinks only one time, no room for legs"
Cons: "Had to cancel whole trip instead of just the one flight to Las Vegas that was cancelled VERY VERY last minute because flight crew never showed... how the hell does an airline allow that to happen?!? It put us in a situation where we had to spend 3000 dollars on flight tickets with another airline because they didn't have any outgoing flights for another 3 days... which is absolutely insane, ESPECIALLY during the holidays. I will never book with them again and I don't understand how they are still in business. Completely unacceptable."
Pros: "Cost & crew on plane were good."
Cons: "2hr delay Boarding pass and screen display for which gate didn't match. Gate officially changed twice Announcement's for which gate were wrong. (in experienced person) My HUGE gripe is the temperature on the plane. It was so hot I was sweating on both trips. Also, the seats were so close and had armrests that were fixed in the down position. Ingress / egress was hard for me and for others too. On the return flight our plane was making weird noises on decent. It made several people nervous. (I've been flying for 25 yrs)"
Cons: "I'm 5'2" and I felt cramped! We thought we were saving money but by the time they were done charging us for every little thing, we could have flown an airline with seats that actually recline."
Cons: "Mass confusion on correct gate, boards in airport incorrect. Frontier had to change brakes on plane which resulted in over an hour delay. I appreciate safety but they cant arrange a better majntenance program at their main hub? Reading lights above me did not work for the second time on this trp. Sat in the dark in a plastic bucket seat. Awful. I never want to fly frontier again."
Cons: "Extra price for luggage Extremely long lines Asked for money back for mistake on number of bags and was told no"
Pros: "Any of my ratings other than excellent relate only to the fact Frontier is a great airline on a budget, so some issues like food and entertainment are not addressed. I had a great flight."
Cons: "Can't recline"
Pros: "Cancelled. can’t see my family now."
Pros: "One lady had a medical problem after we had boarded and had to find her luggage to be taken off, the whole ordeal only lasted about 15 minutes"
Cons: "You have to pay for everything. It was $45 to check a bag, and $40 to store a bag in the overhead compartment. My husband and I would have had to pay an additional $30 to sit next to each other. On the flight out, the stewardess asked us if we wanted to buy any food or drinks, but never offered even free water. The seats are horribly uncomfortable. I was in the middle seat on a red eye, and I was so cramped and sore, I couldn't fall asleep for more than a minute. I landed feeling exhausted, sore, and miserable. This was my first and last time flying on Frontier."
Pros: "The crew were nice and polite."
Cons: "Crowded, uncomfortable seating. Flight was overbooked. Had to pay extra for everything."
Pros: "Good price cool staff"
Cons: "Wow it is so cramped. Need to get the AC working too hot"
Pros: "I am not the type of person to complain about something that is expensive, if I am receiving the services I am paying for. Therefore, I cannot complain too much about Frontier since I paid so little and received what was promised: a round-trip flight at an affordable price. I understand that, in order to be competitive, stay open for business, and keep rates low, Frontier must find additional ways to accrue income besides the base fare. However, literally everything beyond a basic ticket was vastly overpriced. "You want to bring more than two tee-shirts and a book? $30." "You want a childs ration of nuts and a soda in flight? $12. You can place them on your 3 inch tray table." And then, as we near the end of an already insufferably uncomfortable flight, we must endure a 20 minute long speech over the PA about the Frontier rewards credit card. I truly appreciate that Frontier Airlines offers competitively unheard of rates for a basic fare. But aside from being allowed to bring a only a change of shirt to Denver for the weekend, sitting in a dingy/cramped plane next to a stranger because I would not pay $42 extra to sit next to a friend, and being forced to listen to the desperate plea of a credit card signup quota, I will next time happily pay the traditional rate to take a flight somewhere where I am treated like I am not a passenger on a Malaysian Airlines flight that has somewhere along the way become lost between the importance of customer satisfaction and competitive prices."
Cons: "Maybe I should have chosen to write that down here instead. Although I am sure I will not be charged additional fees to both compliment and complain, I believe this all goes to the same department."
Pros: "Great flight, on time, smooth"
Pros: "Best value for price you could ask for."
Pros: "Check in and the security screen took an hour and a half, flight delayed an hour in beautiful weather. NO TSA Pre-Check at Frontier's home base."
Pros: "Airfare appeared to be affordable and competitive. Typical flying experience."
Cons: "I just took a small backpack and duffel bag. They made me pay $40 each way for the duffel bag! I thought every airline at least gave you a personal item and carry-on. This put me in a position of having to put $80 on my personal card for a work trip or to abandon my bag. Ridiculous! I don't like being put in that situation and will remember it next time I go to book. I also recognize they need to make some money off of snacks and drinks, but to not even provide a complimentary drink of water feels extra stingy too."
Pros: "The flight was direct. The crew was friendly."
Cons: "I wasn't told it would cost to have a carry on. There was no free drinks or snacks and no free entertainment options on board."
Pros: "It was on time"
Cons: "The most acute plane discomfort imaginable"
Cons: "We reserved a seat and PAID an upgraded price for the reserved seats and they put us on stand by! They were so rude about it as well. I will never fly with them again"
Pros: "Direct from CMH to DIA"
Cons: "Seats are one shade shy from a metal folding chair, they don't recline, charge for everything g except water! Who charges for carry on bags!?!? Frontier!!!"
Cons: "It wasn't the flight from Orlando To Cincinnati that I was upset about. I was suppose to catch a flight out of Columbus straight through to Orlando Only to find out they overbooked the flight. I had to drive another 3 hours to Cincinnati Airport to catch a flight 8 hours after original flight. I will not be booking with Frontier!"
Pros: "I really enjoyed my trip on Frontier airlines. It was efficient, the planes were clean and the staff friendly. I gave lower marks on food and entertainment because there was no entertainment aside from the magazines I brought and the food was a pay as you go affair, which I didn't use."
Cons: "The only thing I didn't care for was being charged $40 for a carry on bag. On the return flight. I didn't have checked bags."
Cons: "Paying for a seat"
Cons: "Same as above."
Pros: "The whole trip was very nice"
Pros: "Same as above"
Cons: "Same as above"
Pros: "the male flight attendant on our flight was spectacular. he was helpful during boarding, and was kind enough to not disturb our sleeping baby (which I'm sure the entire flight appreciated) while handling the flight. he was also friendly and quietly attentive throughout the flight. i regret not catching his name, but my wife and i both commented on how pleasant he was."
Airlines flying from Syracuse to Columbus have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Syracuse to Columbus
Masks required on board, masks provided on flights from Syracuse to Columbus
Social distancing seating
Middle seats unavailable to book on flights from Syracuse to Columbus
Testing for antibodies, testing for symptoms for flights from Syracuse to Columbus
Waiving of change fees. Search flexible flights from Syracuse to Columbus
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