Very friendly and helpful flight attendants!
No vegetarian options for the meals... No snacks available for in-flight purchases... No menu of beverages available...
Crew are very nice and accommodating and professionals.
They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole
They let me sleep.
I liked everything.
Excellent condition of Aircraft
I liked how the crew was helpful and wanted to help everyone with their luggage. they didn’t disturb me in my sleep and didn’t walked around a lot. The flight timing was on time and it landed on time as well so that was very satisfying.
I didn’t like the sitting of the airplane. It looks more like sitting in a local bus and its not very spacious. On an average these days most people in Canada are tall and above the height of 5’7 feet. I didn’t like how seats are small and have less space for legs and plus the next person to me keep disturbing me cuz he was as tall as me and we both hardly fit in the seat. I am only 6 feet and slim and still had issues. I mean for domestic flight that’s only two hours I can manage sitting in a uncomfortable position but if it was a long flight then i would definitely not be happy and won’t fly with Air Canada again.
flight was late
Crew is always courteous
I barely made it on time because my prior flight was delayed
The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed I never made it to Montreal
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Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!
They give a lot of food and the 12 hour flight was comfortable
Limited selection for entertainment
All their employees were very polite and it definitely stood out.
Coffee just didn’t taste good to me. But they had wine, so not a big deal!
The flight crew was incredibly kind and attentive
Ms Yoshinaga went out of her way to make sure everything was smooth for my experience.
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