EVA Air, Thai Airways and Singapore Airlines have all waived their change and cancellation fees on flights from Taipei City Taiwan Taoyuan Intl to Washington. Confirm policies on booking site.
Most visitors from Taiwan Taoyuan Airport need to provide a negative COVID-19 test result and/or quarantine to enter Washington. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
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Visitors from Taiwan Taoyuan Airport are not required to quarantine after entering Washington.
Visitors from Taiwan Taoyuan Airport must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Washington.
Current regulations for vaccinated travelers to Washington: most visitors from Taiwan Taoyuan Airport may enter Washington but may still need to provide proof of negative COVID test.
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Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Pros: The seats were comfortable, the plane was empty so could move for comfort
Cons: The food was not very good, the airplane was empty, but assigned seats to fill rows while spouting nonsense about social distancing
Pros: The seats were comfortable, the plane was empty so could move for comfort
Cons: The food was not very good, the airplane was empty, but assigned seats to fill rows while spouting nonsense about social distancing
Pros: The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!
Cons: The food was a little bland, but that is nit picking. For airline food, it was very good.
Cons: Connection time at Narita is too long
Pros: Happy crew.
Cons: more selection of hollywood movies
Pros: The crew was amazing!!
Cons: Nothing! Excellent flight!
Pros: The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.
Cons: The movie selection and meals were not bad, but I've had better on other airlines.
Pros: Crew members are extremely friendly and the seat has more leg room.
Cons: in flight entertainment can add more movie and TV shows.
Pros: The Crew was great with kids, and went out of their way to reach out to the boy sitting in the row in front of me.
Cons: I was running late, and lady that checked me in was accommodating but a little bit standoffish.
Pros: I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were.
Cons: The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch.
Pros: Crew very helpful. Seat roomy.
Pros: I like the guy who’s checking me in he’s very kind.
Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund
Cons: Missed flight due to medical emergency
Pros: even though middle seat, there was enough leg room to rest comfortably.
Pros: i cancelled my flight and still have not got my money returned
Cons: I dont have my return but you take it right away
Pros: Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world.
Pros: It was short flight.. I slept good through.
Pros: Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service.
Pros: So much food, great leg room, very comfortable and clean, kind and attentive staff
Cons: Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!
Pros: The staff
Pros: Movie choices
Cons: Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery
Pros: Friendly and helpful staff, excellent food.
Pros: The movies they offered.
Cons: How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home.
Pros: The friendliness of the crew and the comfort of the seat + size of the screen
Cons: Possibly more food options could of been better, only had western or Japanese option
Pros: The seats were quite small but other than that it was a nice flight. The crew was very nice.
Pros: Excellent service. Flight attendants are consistantly helpful and friendly.
Pros: The food is very delicious. I can choose a lot of great movies. The space is also big to move.
Pros: I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!
Cons: The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them.
Pros: Airplane is well kept. Snacks are available near the beverage area.
Pros: The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines.
Pros: A meal on a two hour flight is an amazing perk!
Pros: It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much
Pros: Polite service, comfortable flight, no delays
Pros: Staffs areattentive
Cons: Chair space so limited
Pros: Comfortable and spacious for economy class. Very helpful staff.
Cons: If I have to be picky the movie selection didn't seem great.
Cons: Requested Vegetarian Meals. Didn't get them
Pros: Great vacation
Pros: Last minute accommodation for Muslim meal was awesome!
Cons: Transit in NRT was too short! Didn't give me time to buy souvenirs..
Pros: The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight.
Cons: The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back.
Pros: Service and polite staff.
Cons: Not much space between the seats for my long legs.
Cons: The main entree was not very good.
Pros: Entertainment was excellent
Cons: I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation.
Pros: Service was excellent.
Cons: Seat felt stiff but felt well rested after flight
Pros: More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive.
Cons: Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage.
Pros: Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this.
Cons: Nothing. Was great.
Pros: It seemed more spacious. Food was pretty good.
Pros: on time
Pros: Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10.
Cons: Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin.
Pros: Seat was very comfortable
Cons: Missing snacks
Pros: I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight.
Pros: Great flight attendants left me alone to sleep.
Cons: Korean Air cabins always seem a little warn to me by about five degrees.
Pros: Crew was amazing and attentive as always.
Cons: An upgrade for more comfortable and ergonomic seats would make a lot of difference....
Cons: Taking care more about suitcases customers
Pros: Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats.
Pros: Boarding services
Cons: On-line cellphone app interface in mandarin version could be better.
Pros: The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience.
Cons: It could have been better if it was a Korean Air flight.
Pros: Preference given for those requiring extra help boarding
Cons: Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane.
Pros: Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks
Cons: The movie selection was small and a bit outdated
Pros: Comfortable flight
Cons: Food and entertainment were not offered so I can’t rate them.
Pros: The crews
Cons: Toilet floor was wet and dirty.
Pros: Everything except switching flights in Seoul.
Cons: We landed as scheduled at 5:10pm, but my next flight was scheduled to board at 5:55pm. You have to go (you should know this since it’s the country you’re based out of) a second security check in Seoul, so by the time I actually got out of security it was 5:55pm and my flight was already boarding. I had to run to my next flight and I barley made it. Showing up to my flight a sweaty mess after what felt like a mile run was not a highlight of my experience with Korean air. You guys seriously need to do some reconfiguring of your flights...
Pros: Food. Entertainment system.
Pros: Good food!
Cons: I dont know
Pros: Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!
Pros: Food arrived quickly and the empty tray was removed quickly when the meal had been eaten
Pros: Food and service was exceptional.
Cons: Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess.
Pros: Had a fantastic time, it exceeded my expectations.
Pros: Crew is rather polite and courteous.
Cons: On-board entertainment system wasn't working until 5min into the air.
Pros: I enjoyed the service and the touch screen TV.
Cons: I didn't enjoy how cramped the seats are.
Pros: The flights were excellent. Hong Kong to Seoul and Seoul to Seattle. Business class lounge in Hong Kong was comfortable.
Cons: The business class lounge in Seoul was very crowded with non-business class passengers. Not a pleasant experience.
Cons: As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports.
Pros: Friendly staff
Pros: I am very impressed with this airline since stumbling upon it by chance last year during our first trip to the Philippines. We were greeted with a bottle of water, slippers and toothbrush w toothpaste, a blanket, earphones on our seat. The food is excellent and they feed you often. What was most impressive is the level of service provided by all Korean air staff. The stewardesses take great care of the passengers, always smiling and looking sharp in their uniform even though it's 3am and they have also been up the same time as you have!
Pros: Food and crew's profesional service and care
Pros: There was plenty of room with empty seats.
Cons: The breakfast food was not good. Some of the staff couldn't speak English.
Pros: We were thrilled to be upgraded to business class for this long flight. Korean Air does it up proper., and I managed 5 hours of sleep en route. The food and cabin crew were excellent. It was tough to return to the economy class for our onward flight.
Pros: I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)
Pros: Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!
Pros: I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful.
Cons: The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)
Pros: Service counter check in was very helpful
Cons: Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb.
Pros: Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms.
Cons: The movie selections were outdated and there weren't very many options
Pros: Great food selection;just the right amount.
Cons: Improve sound system;selection of movies & music selections
Pros: Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!
Pros: Same as acove.
Cons: Same as above.
Pros: The beautiful and friendly air syewardess.
Cons: Not comfortable sitting on the cramped seat.
Pros: The ladies were very polite , smiling , and helpful.
Cons: No complaints
Pros: It was ok.
Cons: Not enough entertainment for a 10hr flight.
Pros: A stewardess accidentally spilled some orange juice on me when serving shortly after takeoff from Incheon, and was extremely apologetic; I have suffered much worse in my fairly long life, I have made much worse mistakes,and it did not bother me at all; I declined the offer of cleaning costs, but the senior stewardess unexpectedly handed me an envelope while I was debarking in Seattle; I discovered it contained cash for the cleaning, an unexpected surprise. The crew overall was courteous, friendly but businesslike, and obviously knew it was their job to make the passengers comfortable and happy -- they did a very professional job of doing so. Three cheers for KAL
Cons: The entertainment system is not very important to me. However, it was extremely difficult for me to operate, even to reach the flight progress screen; its primary language of course is Korean, which I do not read or speak, and the required navigation sequences did not appear to me to be logical, Fortunately for me, I am not a TV person and generally read while awake on the flight.
Pros: This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!
Cons: Can't think of one think that I didn't like.
Pros: Good food, friendly staff, great service
Cons: The seats could be bigger
Pros: 2engine prop plane run by Alaska Airlines was fun. Great views the whole way at low altitude. Flight too short for food or entertainment, irrelevant.
Cons: No problems.
Cons: More vegetables please
Pros: It was a codeshare flown by China Air, and was a typical China Air flight. Quite good but nothing spectacular.
Pros: Customer service was wonderful
Cons: There was nothing I didn't like
Cons: I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL.
Pros: Smooth boarding
Cons: If they could serve a light snack would be good
Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.
Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.
Pros: Crew very attentive but not intrusive. Food very good.
Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.
Pros: Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with.
Cons: The food was not too attractive, better variety of main meals
Pros: The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space.
Cons: Better food, better selection movies
Pros: This was the most comfortable business class mid haul flight I've ever taken.
Cons: Absolutely nothing went wrong.
Pros: The crew was great as usual. The food was good
Cons: Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away.
Pros: Extra touches and super pleasant and courteous staff.
Pros: Service was great on both sectors
Cons: Premium economy seat is still not comfortable enough in comparison with economy.
Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!
Pros: Seating was spacious, crew was attentive. Boarding was efficient.
Cons: The food choice was not pleasing to me.
Cons: 1 hour delay of departure
Pros: They were polite.
Cons: Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want.
Pros: Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless.
Pros: My neighbor
Cons: Fight war delayed and we got a security check upon arrival
Pros: more room in the seats - excellent hostesses who are so friendly and helpful - lovely food.
Pros: Most everything
Cons: Crying babies made it tough to sleep the whole flight
Cons: Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days
Pros: But I got to take Qatar airline and the service was great
Cons: Almost missed the flight, havent noticed the passengers in prior
Cons: Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights.
Pros: The crew on this flight we amazing had a great flight Thank You
Pros: wide seats. great service. on time.
Cons: food was not as good as one would expect.
Pros: SQ did a great job again. I plan to fly them in the future.
Cons: My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight.
Pros: Modern aircraft , nice crew
Pros: Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'
Pros: Ontime, airline stewards were excellent and tv entertainment very good
Pros: I liked there was entertainment
Cons: It was an old tired plane
Pros: New plane. Good entertainment. Seat reclined a lot but would not stay reclined.
Cons: The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline.
Pros: Boarding ok, timely departure. Food very good for plane food.
Cons: Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good.
Pros: Non stop to HK
Cons: Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future.
Cons: Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also
Pros: The entrainment was amazing!
Cons: Seats were a little cramped
Pros: Loved the crew. Really helpful.
Cons: 1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok
Pros: Liked everything from service to comfort
Pros: The comfortable with pillow & blanket given... Crews are friendly & approachable.
Cons: The food is average taste... a bit salty :(
Pros: The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off.
Cons: It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well
Pros: The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts.
Pros: crews are energetic and warm welcoming passengers.
Cons: aircon temperature is too hot for seat 50H area.
Pros: Entertainment was great
Cons: The food is getting worse
Cons: Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open
Pros: Flight on time
Cons: The in flight service was not as good as I remember the last few times I flew with Singapore. .
Cons: Same food options as previous flight Not as many movie options as the longer flight
Pros: The crew is really the only thing making the flight enjoyable.
Cons: SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average.
Pros: Arrival in Canberra was excellent.
Cons: Horrendously uncomfortable business-class seat for a redeye flight.
Pros: The flight experience was pretty great overall..
Cons: I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions.
Cons: Flight was delayed, but other than that, flight was great.
Cons: the gates the time intervals and the connections...
Pros: no delay
Cons: seat are really getting smaller
Cons: Taipei airport lacks seating in general wait area. There is congestion and slow lines to proceed from there to larger waiting area below.
Pros: Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me
Cons: Everything was perfect
Pros: The crew was very friendly and helpful.
Cons: I am unable to eat dairy products so I choose the vegetarian meal thinking that would be my best option however it had cheese and butter in the food so I couldn't eat most of what was served.
Cons: Good as expected
Cons: On this day, I’m well please.
Pros: Fast travel
Cons: Customer service
Pros: I was trying to make a connection and the crew moved me up to the front to get off the plane faster.
Pros: Seats were really comfortable and find was great
Cons: In flight movies and TV shows we're a bit dated and didn't find any of them very desirable
Cons: Crew at boarding and on flight were not kind. Very disappointing
Pros: Comfortable seats.
Pros: They are all very friendly
Pros: Boarding process and take off was the most efficient - truly impressive! I don’t think this had anything to do with the airline, but every flight with them was so quiet (no crying babies/children, loud adult conversations), I thought I could hear the pin drop! Their safety demonstration was uniquely done by dancer, which made it interesting to watch every time! I left my jacket on one of my flights, but they returned it to me when I boarded the next flight - I was gratefully surprised! They had complementary tooth brush/toothpaste, ear plugs and eye masks in the restrooms. I thought this was a good way to reduce passing out items not all passengers wanted. I wish all airlines could copy these amazing features from them.
Cons: Their meals were underwhelming- in four flights on my trip, they were basically the same main course. The rolls with margarine, same fruit and strongly cultural seasoned vegetables that were served every time, all of which I could not eat. I have liked every airline meals and hospital food, but their food was below institutional food quality. For an Asian airline, the flight attendants were rather crude in their speech and mannerisms. I could barely hear and understand the announcements in spite the fact that passengers were extremely quiet. Their choices of movies were very poor; it seemed that 3 out of 4 flights had similar options.
Pros: Food and service
Pros: Amazing crew and food; clean lavatories throughout the flight
Cons: Need more elbow space; 10 seats across in the economy section really soured the experience
Cons: The economy seat is too cramped!
Cons: Better foods and drinks
Pros: Seat from taipei to jakarta is roomy & comfortable
Cons: The seat from taipei to seattle should be roomier as it relates to longer flight time duration
Cons: I don’t need 3 meals. I need rest. I’d rather we turn out the lights
Cons: Same as above
Cons: Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket.
Cons: The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'.
Cons: I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats.
Pros: Seats were comfortable, nice blanket and crew members
Cons: The unnecessary checking for boarding pass at the entrance of the plane after just being check at the gate
Pros: Food is good
Pros: Liked the food and overall atmosphere. Stewardesses were great.
Cons: Didn't like the 9 hr & 40 min layover in Taipei.
Pros: Fast and friendly service of the flight crew, The captain keeping us informated of turbulents and flight arrival time.
Cons: Hard to sleep on international flights , especially when they last more then 8 hrs. I like that they are early morning flights . Not sure how to battle jet lag after a long flight. If Eva air could make a video / on board flight video on how to battle jet lag .
Cons: It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!
Pros: All the staff were courteous and polite. Bathroom is clean and landing was perfect: it was so quite , I didn’t even know we touch downed.
Cons: Didn’t like PA system: poor quality and pronunciation of English.
Pros: On time departure Attentive crew Good food
Pros: The flight was good, quiet and smooth and we had a lot of legroom on the way to Seattle.
Cons: The serve food was not that great. I wish that they have more options to choose from.
Pros: the staff...very professional and warm...great amenities...food was excellent..very comfortable plane
Cons: had to inquire about cocktail service
Pros: Good food. Lots of movie selections. I like the amenities in the bathroom.
Cons: Less space. No socket to charge phone.
Pros: Eva Air had attendants on the ground pointing us all in the right direction to catch our flights with the minimum delay! Such a Quick turn around I was expecting my luggage wouldn't even make the flight!! But it did!! Also liked their mood lighting to replicate the time of day, since they asked us to keep our shades pulled all the time. Nice restrooms and I appreciated the toothbrush, earplugs and eyeshades they stocked in the restrooms!
Cons: Seats were tight. I usually have food served that will acclimate you to your destination city time zone. Not so with Eva Air. Two dinners instead of a Breakfast.
Pros: Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection.
Cons: Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap.
Pros: Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to.
Pros: Wonderful service, comfortable seating (compared to American airline seats) and attentive and polite crew!
Pros: Great vegetarian options that can be selected in advance. Very kind and courteous staff! Flew Eva to and from Asia and staff consistently exceeded expectations.
Cons: Husband and I got separated for long leg from Taipei to Seattle. Got stuck in between to very large men...impossible to really sleep. The middle seats should cost less.
Pros: Same as above.
Cons: Same as above, but there were not a lot of open seats, so we were moved to the bulkhead.
Pros: Nothing. I find it ridiculous because I find a good deal on a flight I don't get credit for any of the miles!! I fly to Thailand 3-4 times a year and all I want is to get good service and when I have a three hour layover in Taipei to b able to go to the gold card lounge and relax!!
Cons: The seats are too small. There is not enough leg room. Very uncomfortable !!
Pros: i liked the emergency seat because I had more room
Cons: The flight from Seattle to Taiwan was one of the worst flights I ever had. Not only was there no outlet for me to do work, but the 2nd level of the plane was unusually warm and stuff. However flying back from Taiwan to Seattle was not as uncomfortable, it was still annoying to not have an outlet. Also the entertainment screen on those flights were really small. Lastly, the food overall was mediocre, but that was not as big of a deal to me.
Pros: I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly.
Cons: As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time.
Pros: I became very light-headed during flight and received excellent and compassionate care. Wonderful crew.
Cons: The food is fine but not great
Pros: This was my first time flying Eva. Overall a positive experience. Crew and staff were professional and polite.
Cons: I was a little frustrated when standing in line to check in in Taipei. Only one active agent, a very long line and about six Eva employees chatting in the administrative area.
Pros: No issues with boarding Departed and landed on time Nice blankets
Cons: Food was not good TV/movie options seemed limited Hot tea was very bitter
Cons: I had a strange experience with flight attendants who were obsessed with open and closed Windows (honestly why does it matter?) and was constantly being told to take off headphones which no other airlines make you do anymore. The flight attendants were just overbearing and rude at times.
Pros: The stewardesses were outstanding and really seemed to care how we were treated. Fantastic
Cons: the entertainment from the flight from Taiwan to the Philippines was unsatisfactory in every conceivable way . No choices, no quality and the same for everyone.
Cons: Flight crew is great!
Cons: Bring some salt and pepper, or only go with the Korean menu. Western fare was exceptionally bland
Pros: Crew was great. I have flown on Asiana a few times before and they are always good. The Korean meal is the best airplane food I have had.
Cons: More movie choices. Game choices and cartoon series for kids
Cons: A normal flight with good service but at a really good price. I fly 15 or more times a year and would definitely do this one again.
Pros: Crew members were as friendly and helpful as always
Cons: Being disabled doesn't always mean that you get on and as quickly as you would like. We were the first off in SeaTac, but the last to be taken to Passport control.
Pros: Seat comfort and service
Cons: Cabin temp too warm; mediocre headphones (bro f your own)
Cons: Flight was an hour late departing
Pros: The crew was attentive and kind. The food inflight is pretty good for airline food! We were able to check two pieces of checked baggage per passenger, no problem (to/from USA).
Cons: Boarding from SEA is organized with designated lanes for various rows, but boarding elsewhere, there was no protocol for when to line up.
Cons: Rude flight attendant. Disgusting!
Pros: Service was excellent
Cons: Seat was very uncomfortable and remote panel for adjustment was too hard to manage plus entertainment remote was unless. I think plane is too outdated. Wear and tear cave seem throughout the plane interior
Pros: The crew was very good.
Cons: I requested a wheelchair due to limited walking ability. Myself and several others had to wait a long time after getting off the the plane. There were no chairs and it was difficult. A very nice guy finally brought us wheelchairs and rolled 2 of us at once through security and to baggage claim.
Pros: Crew was nice, made sure they knew I was a vegetarian, gave me a snack that I missed when asleep.
Cons: Seats on the Dreamliner are very hard.
Cons: No vegetarian food I’d you didn’t pre-order 24 hours in advance. I couldn’t check in online so preorder not an option. Boarding started late on both flights
Pros: Friendly staff.
Cons: Dirty tray table. Poor audio quality. Tight legroom. Overly warm cabin.
Pros: Upgrade to business class
Cons: No alcohol
Pros: We had a four hour layover in Seoul and there are free tours from the airport. Most were at the wrong time and too long, but we were able to go to a nearby casino and given a welcome package that helped kill a couple hours.
Cons: It took an hour to get our luggage in Seattle. Too long!
Pros: On our flights to Palau and our return flight to Incheon, I had entire rows to myself, which was sweet!! I was able to stretch out a bit and get come good sleep.
Cons: Airlines have done a disservice to travelers by adding rows and packing passengers in like sardines. Thus making travel an uncomfortable nightmare for economy seats. Take out a few rows and add a premium economy section - that would be awesome! Plus the plane we flew on was old - still had ash trays. The attendants, while courteous were not very friendly and cocktails poured were not very good. And, the charger in my seat did not work - bummer. while I appreciate very much uneventful and safe flights to and from our destination, I will more than likely not fly Asiana again. I don't like giving poor reviews, but you can't know to fix something if you don't know it is broken.
Pros: We were able to check in and board the plane on time. Im fully satisfied.
Cons: The food isnt good.
Cons: No enough fruit to eat.
Pros: The attendants were very nice and the food and drinks service was good.
Cons: The seats are pretty uncomfortable.
Pros: Nice and very good excellent
Pros: 2 free checked bags.
Cons: Old, uncomfortable seats. No in-seat power. Weak entertainment options on tiny screens. 3-4-3 configuration means no seat is a good seat. No legroom. I hated my experience on thus airline and will work to avoid on future trips to Asia. Paid $200 for two bulkhead (NOT exit row seats) and flight attendants hassled me about where I kept my carry-on tote bag. Avoid, avoid, avoid.
Cons: Smalll old fuzzy tv with no options
Pros: Entertainment was okay
Cons: On both flights my party of 2 was split, despite an early check-in. We were lucky enough to swap seats because ANOTHER family was also split between us on the first flight. On the second, 3 parties were all split in the 3 rows in front of us, so we had to shuffle 4 different people before take off before the majority of the people were sat together. On 10 hour flights, generally I feel parties shouldn't be split unless they're checking in later than we did.
Cons: It was very hot in the cabin. We were told that it was airline policy to keep the cabin that temperature. There is no way to adjust the temperature yourself. Also the chicken entrees should be avoided. If given the option chose the Korean meal.
Pros: Very good service.
Cons: The flight attendants took WAY too long to gather the food trays after the passengers had eaten. They should make many more trips throughout the journey serving water and juices.
Pros: the seats were spacious considering it was economy.
Cons: the kid next to me was awful, the crew was rude if you didn't speak korean, overall unpleasant experience.
Pros: Entertainment and courteous crew
Cons: Food was OK not the best. Seats were very uncomfortable.
Pros: We noticed we were seated together just before and they accommodated us at check-in and got us seats together. The food was good. They gave us nice little amenities (ear plugs, slippers, eye cover) and the food was good.
Pros: Really nice staff; somewhat hard to understand their English.
Cons: Seats were not real comfortable. Korean food selections were good but the American selections, not so good.
Pros: Service was great, English could be better
Cons: Video system outdated, not intuitive and failed to allow several movies to play.
Cons: Due to problems loading luggage, and not really knowing what to do, my flight was delayed over three hours, made me miss my layover by fifteen minutes and get stuck in Korea, they provided me with another ticket, but since they didn't have another direct flight, they put me on another layover. My next flight with Asiana to the US from Korea encountered another problem and I was further delayed another two hours, with another two hour layover in LA. The cabin crew was friendly, but not very useful. They provided food, but no help. This is the worst Star Alliance airline I have ever flown. I will not be a returning customer.
Pros: The leg room is very spacious and the staff are very friendly.
Pros: The headphone jack was in the seat in front, not in the armrest; slippers were passed out
Cons: The plane got hot half-way through the flight.
Pros: Good attention
Cons: The flight from Korea to San Francisco was so late more than 2 hours
Pros: The crew was fantastic as always.
Cons: It seemed like the air conditioning wasn't working so the flight was really warm and uncomfortable. I was trying to fan myself with the emergency exit handout. Also, the tv screens were really small, old, and didn't have a very good selection of movies.
Pros: I ever eat like that delicious food in Air. Also bread and other small desert's was good. Just want to say Thank's
Pros: Everything's was excelent. I was happy to chosen Asiana Airline
Pros: Everything nice service
Pros: The staff are nice and friendly and courteous. Food is pretty good too.
Cons: No good Korean movies to watch.
Pros: The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile.
Cons: I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience.
Pros: Flight is on time. Crew were great and love that they offer free tour when you have long lay over.
Pros: Staff was friendly
Cons: The meal selection and seats are not comfortable. It would be nice to have wifi and phone chargers on all flights
Pros: Excellent customer service
Cons: Asiana Airline allowed a drunken passenger sit next to me. Everyone can smell and knew that he is drunken. The 1st thing he did after sitting was drinking alcohol from his pocket. Yes, one of the staff came to him and got the drink from him. But, he talked me for about 4hours nonstop and made me uncomfortable at all. Other passengers around me saw him because he talked too loud. I expected that they would offer me another sit and left him alone. During 10 hrs flight, I had 2 Tylenol capsules because of the smell of the alcohol from him. It was REALLY hard time for me to sit next to him during 10 hrs. DO NOT ALLOW A DRUNKEN PERSON TO GET ON A PLAIN FOR OTHERS.
Pros: Enough space for feet, kind crew members, good food, free alcoholic beverages.
Cons: Air system got very cold over several hours during the flight. Experienced by myself and my traveling partner. There was also a huge gap of several hours when it seemed no staff came by for drinks, but there might be a chance that I just missed it. Also the display screen kept coming on, alone by just accidentally striking the switches on the armrest when moving. Not the best design, if this keeps happening.
Pros: flights both ways were on time.
Cons: Had to pick up our own wheel chair at baggage claim instead of at the gate.
Pros: Crew, food, boarding
Cons: There was no electrical outlet or USB port to charge electronic devices. The entertainment system was not working properly. Some movies were working and other did not work at all.
Airlines flying from Taiwan Taoyuan Airport to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Taiwan Taoyuan Airport to Washington
Masks required on board, masks provided on flights from Taiwan Taoyuan Airport to Washington
Social distancing seating
Middle seats unavailable to book on flights from Taiwan Taoyuan Airport to Washington
Testing for antibodies, testing for symptoms for flights from Taiwan Taoyuan Airport to Washington
Waiving of change fees. Search flexible flights from Taiwan Taoyuan Airport to Washington