Good service. I wish there was more legroom. The food could be improved with additional options.
The crew was very attentive and delivered great service unlike any other airline. It was our first time with Emirates. Our only critique is the food. Pasta pesto is not very common. Tomato sauce would’ve been more of a crowd pleaser. Beef curry sounds bad because curry can be very tough on the stomach. We were in row 26 and the pasta ran out, meaning no one wanted the beef which says something. The beef was just ok… The rest of the food was very good and generous. The plane speaker sound could be better. It was tough to understand announcements even with headphones. Although we did not need them this time due to the purpose of our trip, we were surprised that 2 checked bags were included. That’d be great for the future. It was unpleasant though that our personal items were weighed (we’ve never had another airline do this), especially when we didn’t have checked bags and almost had our carry-ons checked. Overall it was a good experience, but we wish the prices were friendlier for such a short distance (Miami > Colombia).
It was very exlent flight and thanks a lot kayak
Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
I love to travel again and again in Emirates. Keep up the good work.
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
I liked the newer aircraft CRJ-550 since it had WIFI and the seats are more spacious.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
Food was surprisingly good for airplane, crew was great, though announcements were sometimes hard to hear. Plane was nice (had great headroom, large screens and big dimmable windows). But seats were uncomfortable in economy (seat width was fine, but not enough shoulder room). I wish I could use my person Bluetooth headphones with screen( I think I could mirror it on my device, but didn’t want to keep tray table down to hold it up).
If I had a chance to rate Turkish airline in negative I will definitely give -100. Worst non professional attitude of ground staff at Istanbul. If I was a owner of Turkish airline I would definitely fire all check-in staff who was on duty for this flight. Rude attitude to all customers. Non availability of food options. Chicken and fish option was finished within 8 rows and only pasta was available (seat rows 25- last row). Seat Front glove boxes were ripped and all stuff was dropping on floor. Flight crew was trying to pacify the customers but this is sole responsibility of the manager who arranged / booked the food for this flight. He must be removed from this position as he has no idea about his job. It was worst flight during my whole life. Never booking again on Turkish airline.
Bussing in a major flight is idiotic. Cabin was too warm. Food was bland and felt old
Crew attendants attention to the travelers. Good food. I always fly with Turkish Airlines
Tv didn’t work and left the gate late but everything else was perfect.
Again poor use of old aircraft and old business class seats that show there age.
Service and food were very good, I liked it a lot. I liked the little gifts we all got , but I don’t think I’d fly on Turkish airlines to go to New York from Istanbul or from New York to Instanbul anymore. Flight is way too long.
We liked the comfort and seats. The crew was not very friendly nor did they check on us to see if we needed anything. Had to ask for water several times
The rules regarding business class lounge hotel/room access were very confusing. Between flights we had an 11 hour layover in Istanbul, but were denied a room to rest as our layover was too long?? Keep in mind that we arrived there at 3:30am after a long flight. Even multiple Turkish airlines employees were inconsistent with the rules. We ended up paying a high price at the Yotel in the airport in order to get some rest. Good thing I did, as a medical emergency was declared on the flight from Istanbul to Atlanta and I was apparently the only physician on board. Luckily I was able to stabilize the passenger and the flight wasn't diverted. The crew called an overhead announcement for a medical doctor, but insisted that I show them a copy of my medical license which I did. Very strange in my 35 years as a physician and responding multiple times to inflight medical emergencies over the years. I was very glad the passengers issue was resolved, but an acknowledgement of at least a thank you from the crew would have been appreciated.
I wasn't able to bring my little dog with me, because of the feedback team's extremely slow response. How are they even allowed to operate with this paste??
