Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$291||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines and Avianca have all waived their change and cancellation fees on flights from Tennessee to Washington Dulles Intl. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Pros: "Due to COVID 19 we got a 737-800 on a route that usually boasts nothing better than a 717 so everything about this flight was superior to normal runs."
Cons: "I wish DL could find a way to better manage food and drinks during the COVID 19 restrictive era."
Cons: "Get us off plane. Been stuck at gate in plane for over an hour."
Pros: "Confort was minor but ok"
Cons: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"
Cons: "The flight was delayed over two hours"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Cons: "Older aircraft"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Cons: "I had an isle seat. I felt jostled all the time."
Pros: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Cons: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Pros: "Crew was good."
Cons: "N/A. No food was served due to turbulence which is uncontrollable."
Pros: "Basic flight... likedthe tomato juice and snack mix"
Cons: "Announcements startled me every time due to volume"
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Cons: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Cons: "Delta seats in Economy are smaller (narrower) compared to their competitors."
Pros: "Prior military was offered to preboard and it was a very comfortable flight"
Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"
Cons: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Cons: "Terrible boarding process. I booked the tickets months ago, but didn't have seats until the last minute. They didn't even put my wife and I together, but sandwiched 2 people between us. Boneheads."
Pros: "On time departure and arrival. The Airbus plane has enough legroom for tall persons."
Pros: "Liked that they were able to update our seats so we could sit together (spouse,baby,& I)."
Cons: "That the flight was delayed more than they informed us & it appeared that the gate crew did not know how to work the ticket machine & we waited to board with our daughter for 20 mins."
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "Entertainment options"
Cons: "Tight space"
Pros: "On time departure; staff friendly; no security delays other than TSA now requires taking tablets out of luggage. Almonds instead of peanuts is a welcome change."
Cons: "Leg room on the regional jets. If the airlines narrow the space between seats any more, I will not fit into the seats. I am not overweight, just tall (6’4”). Luckily, the person in the seat in front of me did not recline their seat."
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Pros: "all flights were right on time. service was excellent. crew was very friendly. Comfort+ seating was excellent very comfortable"
Pros: "Being able to watch a movie on the plane"
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "The plan had Wi-Fi and free movies. Plugs for the phones"
Pros: "Good seats."
Pros: "Free drinks in Comfort+"
Pros: "Slight delay, hospitable crew"
Cons: "+25 extra bag charge"
Cons: "See above description"
Pros: "Staff are friendly"
Cons: "No leg room compared with JetBlue; few free snacks"
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Cons: "There was a three hour delay for missing crew."
Pros: "Wonderful Crew"
Pros: "Not as other as flights"
Pros: "The crew was nice and friendly. I was super tired so I slept almost the whole way through. But they still left a bottled water and snacks for me. Very thoughtful."
Cons: "Everything was good, no complaints."
Pros: "Great crew very friendly"
Cons: "Small plane"
Pros: "Everything else"
Cons: "No audio in business. No working electric outlet."
Pros: "Narrow aisle and seating. Attendant looking at his phone the entire time we were getting ready to take off as well during taxiing and takeoff. Unbelievable!"
Pros: "Well done again!"
Pros: "Everything lined up perfectly"
Pros: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Cons: "The landing was ROUGH!"
Cons: "Boarding was confusing. By the time groups 5&6 boarded the first groups had not finished and there were no longer any lines to control the crowd, just people trying to get on board to assure overhead cabin space."
Cons: "Late late late"
Pros: "The flight to LA was fine, but the screen shot of the flight details didn't match what I purchased with a return date a day sooner. American Airlines blames Alaska airlines and they blame Kayak.. it's a blame game that only looks good for everyone but the consumer!"
Cons: "5hrs in LAX due to flight change without notification.. American Told us to go see Alaskan vise versa, but the conclusion was no seats were even available for the flight that was changed a day earlier.. Alaska Airlines solution: 2 additional days of travel and $700 per ticket x4 tickets. Finally after 5 hours of trying to figure it out some resolution to the mistake $500+ with additional stops. Ridiculous to say the least, I had to pay for their mistake"
Pros: "I got an upgrade which was nice. The crew was friendly"
Cons: "Ran out of popcorn but really nothing"
Cons: "Not enough staff at the airport to check in all passengers for early departures"
Pros: "Nonstop flight"
Cons: "Bag of pretzels to eat. Just so cheap"
Pros: "All good"
Cons: "No onboard entertainment"
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "Staff was excellent"
Cons: "Had to change flight again because I would not have made my connection. Also paying for wifi that barley worked!"
Pros: "I think they were holding the plane for a connection flight arrival."
Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"
Pros: "All of the flight attendants were amazing and went above and beyond."
Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."
Cons: "Okay, but flight was delayed."
Cons: "Significantly late & rude, as usual."
Cons: "The flight attendant continued to serve alcohol to passengers (employees of TomKats catering - they screamed it throughout the flight) that were drunk and belligerent. Her poor judgement, and their complete lack of control, made the flight miserable."
Cons: "Took off 30 mins late because of work form not being signed off???"
Cons: "Flight was delayed for over 6 hours. Had to find an alternative way to get home"
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Cons: "Still at the Dam airport,7hr wait is a pain in the back!!!!!!!"
Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."
Pros: "The Crew was really kind!"
Cons: "We left over 1.5 hours late, and they told me I would make my connection. The crew said they usually wait for connections if they are that close. I missed it by 5 mins."
Cons: "There was no one at the gate to keep us updated about the flight delay"
Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"
Pros: "Absolutely nothing"
Cons: "Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget."
Pros: "delayed at both sides with very little announcements keeping us updated"
Cons: "The crew was rude"
Cons: "Wait 4 hours for a delay flight"
Pros: "Not much"
Cons: "That the flight from Nashville to LA was delayed then cancelled due to maintenance issues and then my follow up flight to Dallas was delayed so I couldn't make the connecting flight from Dallas to LA, leaving me stuck in Dallas Fort Worth, to spend the night till a morning flight. Making me miss my first day on a new job!"
Pros: "The pilot tried to make time up in the air after we left late and it was the very first flight in the morning."
Cons: "I don't understand how a flight can be delayed and late by 40 minutes when it's the very first flight in the morning due to the plain not starting right. We have to be there early to check in why would pilot and attendants get there early to make sure plan is ready and everything checked before starting on boarding process. Heck drive the plane around to test everything. Also what's up with 1 small cookie when people pay hundred of dollars for a delayed flight. Treat everyone like first class. Better seats. Seats are way to small. And maybe lunch should come with the flight or a bottle of water and a full bag of chips. We pay a lot for those flights. After all it's so expensive to by food in the airport then you wait and find out the flight is delayed."
Pros: "It was great."
Pros: "I made it home"
Cons: "If you pay for a seat, you should be able to check-in, right? Not so! When trying to check-in 24 hours in advance...no such luck. I was told by the App, the website, cust rep via phone, and their twitter account (I was persistent) that due to overbooking, I would not be assigned a actual seat until I arrived at the airport. Because of this, I arrived five hours early to be sure I could get home. Everything else was okay, but this really put a cramp on my day :("
Cons: "1st: the online check-in was unavailable and "buggy" every time I tried to select my seat and then tried to check-in, I was prompted to select my seat. 2nd: You would think that an airline called American would hire Americans to answer and service calls, but when I called to get help with the check-in process; my call was rerouted to India. The Indian lady was nice but she could not understand me very well, which made everything even more frustrating. 3rd: everything cost extra. You don't even get 1 checked bag. I traveled to bourbon country and brought back a souvenir. Had I known that I would have had to pay $25 extra I would've just shipped it home and it would've cost less and has less hassle at the airport. 4th: after using the self service kiosk to check in my bag, the service and ticketing crew would not take my bag when I placed my bag in the area that read "leave your checked bags here". They told me to get in line to drop off my bag. The woman at the counter, just needed saying, "Okay, you've checked in your bags. I'll take that." That's was ridiculous to stand in line only to have the woman take my bags. 5th: one of the ticketing women refused to help the customers trying to check-in and redirected them to use the self service kiosk. 6th: SEATS: the new seat were very uncomfortable, they were rock hard and even the main cabin (preferred seats: cost $53 extra) area had no leg room. The economy seats had about 4inches of room between the end of their seat and the back of the chair in front of them. Recline feature has been restricted to a minimum."
Pros: "The service and the time of things done."
Cons: "The flight was delayed due to a mechanical issue so we missed our connection. Still in the states a day later trying to get to Paris."
Cons: "There is not enough room in economy seats for a comfortable ride. I think there should be more free snack options on flights."
Cons: "The flight crew’s non challent attitude"
Pros: "Delta customer service rerouted me to an American Airlines flight that got me in only 4 hours late."
Cons: "If I'd kept my original flight I'd have been over twelve hours late."
Cons: "Seats were too small."
Pros: "The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience."
Cons: "The United boarding system sucks.....unless you have $$$$."
Pros: "United flight more seat room than LH international flight. Crew much friendlier and more accommodating."
Cons: "NO ONE sent me the United check in info, so I did not have the flight number. I had to get help in Munich from Passport Control. LH flight from Koeln unfriendly LH crew."
Pros: "Efficient crew, knew their business, executed their functions well."
Cons: "Small planes are inherently less comfortable, but that just goes with the package. Nothing you can do about it."
Cons: "The fact that you have to download an app to get any kind of entertainment on United is a bit ridiculous. Plus the food offerings are poor at best."
Cons: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Pros: "On time! Flight attendants were very personal & friendly"
Cons: "No legroom in economy"
Pros: "It was fine"
Cons: "It was fine"
Pros: "I felt spoiled with all the service and the ice cream was a special treat. I had never gotten ice cream on an oversea trip. Thanks."
Cons: "I wished that some of the children would have left the window blinds down so we could sleep."
Cons: "Wasted time at Orlando, missed my direct flight from Washington to Accra. I had to be re routed through Europe to Accra and spent more than 12 hrs more"
Pros: "For the most part the staff made an attempt to help me get onto a flight. I think."
Cons: "I had to go on my trip a few days later due to a work conflict. I never changed my itinerary because I didn’t think it mattered. I bought a new one way ticket on a different airline and went to get on my return flight that I had paid for and was still receiving emails about. I got to the airport to check in for my return flight and it had been canceled because I didn’t get on the first leg. I was never notified and they couldn’t get me on the flight I wanted because it was leaving in less than hour(which is a stupid rule). And to get me on a flight the next day would cost $2500. No thanks. And before anyone tells me that it’s in the fine print that they cancel a flight if you don’t show up, save it. We all know people don’t read all that. Be a human being. So if your plans change, make sure you officially change your plans, because they may go above, but probably not beyond. Oh and it took quite a long time for them to figure out what happened. If they had realized and I didn’t spend so much time on the phone with customer service, I might’ve been outside the hour window requirement."
Pros: "Boarding was fast and easy"
Cons: "Cramped seats"
Cons: "We missed the flight."
Pros: "Quick and smooth"
Pros: "the seating was very spaious"
Cons: "Didn’t get bags transferred from United flight from Washington DC to the flight from Munchen to Athens. We made it to gate just in time. Bags did not. Maybe there is some way to increase layover time On this international flight. Thanks"
Pros: "Economy Plus was well worth the small up charge."
Cons: "Took a long time to remove your dishes after the meal; never offered a mid flight snack."
Pros: "AlwYs on time"
Pros: "I try to fly with Lufthansa every time I travel to Turkey. They never fail to be great! Their service is very good. Their airplanes always seem to be new or kept up very well."
Pros: "The counter clerks in the airport were not friendly. But the inflight attendants and service was great."
Cons: "The counter staff were grumpy from the minute they arrived at the service gate desk."
Cons: "We were asked to be at the airport 8hrs ahead of time, so we arrived 3am. United desk workers arrived at 4am."
Pros: "flight was delaye and I almost missed my flight from Dulles to munich"
Pros: "The service was amazing."
Cons: "It was a bit difficult to navigate my way in Munich but the staff was helpful. I would suggest a 2 hour layover."
Pros: "Very nice crew"
Cons: "Audio jack did not work and no one bothered..."
Pros: "Efficiency, punctuality, courteous service"
Cons: "Small aircraft, for the sector."
Pros: "-Blue lighting and head space makes the plane feel more open. -Staff was patient considering the unfair backlash they were getting for the recent abuse of a United passenger. -Seats were well cushioned. -I arrived home to my family alive, unhurt, and safe."
Cons: "-2 hour delay (especially after I arrived 2 hours early) is unacceptable. -Overhead bins too low over our seats. We can't stand up straight at our seats making it very difficulty to get in and out of our seats. -Couldn't access entertainment on my Mac laptop. -Bathroom closets are too small. Floors in the bathroom were consistently wet because the sink is too small for people to wash their hands. -Two bathrooms for the majority of the passengers on the plane is just not enough and you know it. It's pretty uncivilized. It creates a line at the back of the plane covering at least 5 rows. Then, your aisles are too narrow. So we have to rub our bodies up against each other to let people squeeze through. -I think you guys could do better than one tiny bag of pretzel mix for a 5 hour flight. -Let's get upper management flying in economy across the country and see what they would change."
Cons: "We had to check our hand luggage and be charged EUR120.00 We should have been aware of this before we obtained the boarding pass..."
Pros: "On time. Enough space ."
Pros: "Phone charger at every seat"
Cons: "Earphones for movie did not work"
Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"
Cons: "Lack of planning. Even though it was specified that I was travelling with a senior citizen. There was a short time between conecting flights. Having my elderly mother having to rush from one gate to other with no assistance whatsoever. Barely making it to the gate on time and luggage getting lost. Still to this time which is around 24 hours later from the flight, there is no response about her bags. Insulin was on checked luggage. She experiencing serious knee pain due to the fast walk from gate to gate. Fast walk being mention since she is old and can't run. Besides that, flights were good."
Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Pros: "Plane wasn't full and the staff allowed me to change to a larger more comfortable seat."
Pros: "Quick flight, good service"
Cons: "Delay on return flight."
Cons: "I think United is improving constently"
Pros: "The actual flight was great. It was very easy, the movies were new and good. The food was surprisingly good (as I was coming home from Italy). The crew was great and always nice"
Cons: "The airport was extremely disorganized and I will never fly out of Rome again. Boarding and Unboarding were absolutely awful though"
Cons: "landing was little jerky and food smell made me nauseated."
Cons: "Luggage compartment too small even for a rolling laptop bag"
Cons: "Explanation on why it took so long to board was a vage"
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Cons: "the stuffs were mean and helpless,your luggage fee was so high ,only give one checked bag for free,this is international airline and you charged the first for 100 dollars and the second one for 200dollars and you let me,a poor little girl felt lonely in the airport and found it nowhere to complain,I missed two flights in one day and the air attendant 's attitude were bad,this was the worst experience ever in my life,I won't recommend United airlines to any of my friends"
Pros: "Airline attendants were pleasant."
Cons: "No wifi and a very small plane. The plane was also extremely cold. There was very cold air blowing at my feet and I was so cold on the flight I was shivering. I had to lift my feet up or place them under my bag to keep them from being so cold. The Newark airport in terminal A did not have many food options and security did not honor TSA precheck. It was also extremely dirty and poorly organized."
Pros: "nothing. I will never use kayak again"
Cons: "Kayak doesn't actually have anything to do with it my trip, it turns out. So when my flights got messed up, I couldn't call Kayak. And I couldn't call United or SAS because they said some third-rate travel agency actually bought me the ticket (after I "purchased" through Kayak. And so when I missed my SAS connection because of my delayed United connecting flight, nobody cared and nobody can assure me I'll ever get reimbursed. United said called SAS. SAS said call the travel agency... and on and on it went."
Pros: "I thought the planes were nice and clean. Also, I thought this was a very smooth flight. Very nice crew."
Cons: "Seats seemed a little tight."
Cons: "Baggage fees higher than expected and seats don’t recline"
Pros: "Nothing throughout the arrival to landing except the actual flight crew was at an even decent level."
Cons: "After having flown to Austin for the death of my mother my return flight to DC was delayed for over 8 hours. There was minimal communication and no real understanding of what was happening by frontier. When asked about any sort of compensation the employees were extremely rude and difficult. After so many hours they’re required to give a 50 dollar voucher but failed to do so. After not sleeping for multiple nights due to my situation I did not arrive into DC till 1am and had to drive multiple hours home in the middle of the night which was a major safety hazard. Frontier did not offer to compensate a hotel or anything for the inconvenice. Extremely disappointed in the horrendous service provided by the airline in this nightmare scenario"
Pros: "We liked how organized and fast they were in every sense."
Cons: "One part we didn't like was one sarcastic/rude flight attendant. Other than that it was a great experience, it was my first time using frontier and I would use them again it was safe great solid airline."
Pros: "It was a direct flight and left on time"
Cons: "Paid extra money for my carry-on and check bag. Bad cabin flight crew placed my carry-on in rear of plane though I paid for row 2 seating. They wouldn't let me use overhead cabin for row one or 2 and said it was for row one passengers as they have no under seat storage. No reason to pay for a seat upgrade I now know. Never again on this airline."
Pros: "Crew was nice."
Cons: "Seats very uncomfortable."
Cons: "THE most uncomfortable seats ever!! The seat bottom has been reduced in size by half - the edge hits mid-thigh - and all cushioning has been removed - like sitting on a folding chair, but less comfortable! And the pricing: I paid as much to bring my luggage with me as I did for my "seat". And to top it off, it was a red-eye flight and the crew were yacking the whole time. I will NEVER fly frontier again."
Pros: "I liked the flight crew and how quickly we were able to board the plane."
Cons: "I didn't like the fact that you had to pay more for carry on luggage then checked luggage."
Pros: "The man in the seat next to me decided he didn't want to sit by me, so I had more room to spread out."
Cons: "At the gate, after our flight had been delayed almost two hours, their was only one employee working. This extended our boarding time considerably. One of Frontier's main selling points is that they spend less time on the ground, allowing for them to charge less for airfare. Just not my best experience flying."
Cons: "They lost my baggage and I had to show up on set without any of my stands, tripods or steadicam which made for a terrible start to a busy week of filming."
Cons: "Departure delay was too long on board"
Pros: "Getting home safe"
Cons: "Frontier airlines from start to finish was a terrible experience. My first time flying. I will not go into details of my experience in while on the plane the person beside me was complaining about frontier. I got on the shuttle to go home and another couple wS pissed off over Frkntier and the person across from us chimed ion they would never fly again within Frontier. It was just bad from use of their website to the checkin process and the flight."
Cons: "This was the oldest plane I had been on in quite a while. The tray tables where half the size of the regular ones and metal. There was hardly any legroom. There was absolutely no entertainment options. No Wi-Fi on the plane. And you had to pay for any snacks and drinks. Although I did get a great amount for the cost, I would have paid a little extra to fly a different airline in order to have Wi-Fi and entertainment options."
Pros: "There wasn't any in flight entertainment and I didn't order food, so that's why my rating is neutral. Our flight back was 30 min early, so that was great."
Pros: "Direct flight"
Pros: "The crew was cordial and we arrived safely."
Cons: "The seats were very uncomfortable and close together. I couldn't even lean over far enough to pick up a napkin off the floor. I couldn't reach the fan or light control as I was in a window seat and the controls were very close to the aisle. Even if I had stood up to adjust the controls - I would have had a very difficult time of reaching across my seatmates. The tray is now some sort of tiny shelf. My water bottle would not even fit on the tray nor did my Ipad. Both of which had to rest on my lap. The only thing that fit on the tray was the little plastic cup of purchased soda. The carry on charge still chaps me. I believe they would attempt to charge you for oxygen masks if they could. Frontier has simply become too bare bones for me. I can't tell you how sorry I am to say -- That will more than likely be my last trip on Frontier."
Pros: "Flight was one stop flight"
Cons: "Seats were not comfortable."
Cons: "Flight was delayed out of Atlabta and then re-rerouted to Cleveland before finally landing at IAD."
Pros: "Snacks & drinks included."
Cons: "The cost of baggage but on the other hand the airline fare was so inexpensive that in reality the trade off was worth it. You must a strategic packer when flying Frontier."
Cons: "The seats were uncomfortable. The boarding was late and we arrived late to my destination. The baggage claim took too long. The pricing for bags were too expensive. I will never use frontier again, that's why there prices are so cheap."
Pros: "Cheap cost flight, but very misleading"
Cons: "Frontier nickels and dimes their passengers. They charge for seats, charges excessively for baggage (including carry-ones) and gouges for drinks"
Cons: "they did not provide food or drinks. plus they charged me $40 for my bag. the ride was so uncomfortable and the woman who checked me in was so rude never flying frontier again"
Pros: "For a "no frills" flight it all went surprisingly well. I have taken Spirit Airlines and was afraid this was going to be a similar aweful experience. I was surprised how well it went. I am hopeful for my return trip."
Cons: "The seats don't move back., which is fine, however a 1 inch tilt back on all seats shouldn't take up any space if all the seats are back an inch. Seems like they go out of their way to make things uncomfortable."
Pros: "This pilot was amazing - the ride was crazy smooth and I barely noticed the landing. Upon landing some of the passengers cheered and I over heard other commenting on th pilots obvious skill"
Cons: "Cabin floors dirty - needs a better cleaning over all"
Pros: "The flight attendants on my flight were an excellent crew!!"
Pros: "Initial price."
Cons: "$40.00 for a carry on!"
Cons: "Flight was delayed"
Pros: "Very humerous crew. Very entertaining"
Cons: "Had us board into hallway for plan that had not even arrived. Had to wait for over 30 minutes. Very inconvenient. Especially for the elderly and those with canes and myself with back problems. It made NO SENSE"
Pros: "Nice staff"
Cons: "My flight was delayed but I didn't get email until 230 am and I had to wake up at 420 am. Also my luggage was lost so I got a 50$ voucher. I am attending a dental seminar in a sweater and jeans. My bag got delayed another day and was only given another 50$ but I have to spend 200$ to get a 100$. I had no toiletiries, dress clothes, socks, and underwear. I asked for 150$ voucher and was denied. Also if I could a get free bag check on the return trip. Also denied. I expected a little more customer service when bags are lost."
Cons: "Rude staff. Wouldn't let me board because I was late from traffic even though myself and others stood at the ticket counter waiting for a representitive to show up. Completely unaccommadating and when I asked about how to get another flight he handed me a paper with a number. I called and it was a recording. No money back no help and rude comments. Found a return flight through American. The first flight had polite flight attendants though"
Cons: "Seats do not have recliners"
Pros: "The actual flight was ok"
Cons: "The flight was 5 and a half hours late and the company never informed us about the reasons for the delay or gave us any kind of apology. My overall experience with Frontier has been good in the past and that is why I don't understand this behaviour and lack of care with the customers."
Pros: "Plane was clean and somewhat comfortable."
Cons: "Bate and switch Internet fares. Confusing baggage fees i.e The definition of carry on baggage. Confusing seating fees. Misleading prices. Web site times out before seating and baggage fees can be determined. I will be more careful comparing Frontier prices for future flights and will advise family and friends to do the same."
Cons: "The seats were so uncomfortable. Why use a 319 aircraft and not get comfortable seats that lean back at the very least?"
Pros: "What can I say? For the price I got I can't complain... The flights are what they are, seats are quite rigid, like a bus, and can't recline them. Nothing is offered without charge, not even water. Entertainment is not existent, not that I care. The crew is fine, overall I fly Frontier because it's usually the cheapest fare, and at the end of the day that's what I really care about. These are relatively short flights, so all I need is to get from point A to point B. The aircraft is always clean, but the one thing I would gripe about is how hot and stuffy it is. While waiting for the plane to finish boarding and pulling aways from the gate, it gets so hot and stuffy that by the time I get off the plane I feel much grungier and gross than when I fly overseas. I would say that's my main gripe. Other than that, I appreciate the ability to travel more often because of the cheap fares."
Pros: "Nothing. The lady told me that I was too late to check into my flight and then the plane had a delay in so I did have enough time but she still wouldn't give me back my money or let me get on my flight"
Cons: "Everything. No one seem to want to help me and everybody was very rude. The lady gave me a phone number to call and told me sorry for my luck. I probably will never use frontier ever again and I will make sure that I let everybody else to not use them as well I just wanted my money back."
Cons: "Too cramped seating."
Pros: "Price, flight, Awesome!!!! Keep it up Frontier!!"
Cons: "That I can't always get that that price :)"
Pros: "Flight on time, landed early. Bags arrived quickly."
Cons: "No room, no snacks or beverage included, no entertainment. Carry on bags cost money."
Pros: "The staff were friendly."
Cons: "I do not fly a lot but in my experience in comparison to Delta, US airways and American Airlines, these seats were more cramped and much less comfortable. They were solid plastic with little padding. I've never seen an airline charge for a carry on bag. This is extreme considering some airlines still find ways to check bags for free. Finally, I am very claustrophobic and can not risk being put in a middle seat. I also am not very comfortable with a window seat either. The fact that I had to pay $10+ each way to ensure comfort which I can choose for free on any other airline was frustrating. These three items will keep me from flying this airline again."
Pros: "Nothing really"
Cons: "Terrible service with lots of delays and was not taken care properly at all. Spent 28 hours in total to reach destination."
Pros: "The flight crew were friendly ."
Cons: "Um, I recall frontier flights that, while not comfortable because flying never is, actually had amenities. I'm never flying Frontier again if I can help it. Charging for carry on was annoying, but charging for everything, INCLUDING a cup of water is bs. Replacing uncomfortable seats that at least occasionally had a TV in the back of them, with uncomfortable without the possible, overpriced, distraction of tv, was the last straw. Appreciate it. Frontier was my go to for cheap, quality, flights. Guess I'll be flying JetBlue from now on."
Pros: "Good effort to make up for the delay in the incoming flight and to leave on time."
Pros: "Smooth flight."
Cons: "Seats were very uncomfortable. Headrest not very accommodating. Charging for a carry on bag and checked luggage is really ridiculous and bad for business. No free snack or drinks."
Cons: "Frontier is the worst. They even charge for a single carryon now. Absolutely awful."
Pros: "It was on time and a direct flight"
Cons: "Seating area was very small"
Pros: "The crew was cheerful and very nice."
Cons: "As I sat in my seat... The smell on the plane. It wasn't overwhelming but it smelled like vomit. Not a great experience."
Pros: "We arrived 15 minutes earlier"
Cons: "Paying for my carry on would have been $40, checking my carry on was $30. Unfortunately frontier customer service said my carry on was free. Unexpected expense...not good."
Pros: "Overall Good."
Cons: "The first plane's spacing was a little tight."
Airlines flying from Tennessee to Washington Dulles Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights