Daily cleaning, installation of cabin HEPA filters on flights from Texas to Mykonos
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Scores according to KAYAK customer reviews
Pros: "Yeah everything was good flight timing was very accurate I loved their service"
Cons: "Hotel or a waiting area should be arranged in case of flight delay"
Cons: "Everything and being on time and not loosing all my luggage"
Pros: "best airline"
Cons: "when its best there is no comment"
Pros: "I love your hostesses"
Pros: "Crew and food"
Pros: "Crew were amazing, superb."
Cons: "Food verity, seat comfort ability, wider range of entertainment."
Pros: "Service was okay."
Cons: "Could have been more customer focused!"
Cons: "Check-in for ticket took 2 hours!"
Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Cons: "they cancelled by booking just before hour depature.."
Pros: "crew was nice and helpful"
Cons: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Pros: "The airplane trip was ok"
Cons: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"
Pros: "crew is good and helpful."
Cons: "The food was terrible. Needs to improve the quality of the food."
Pros: "Friendly crew"
Cons: "No alcohol served"
Pros: "The seats are comfortable; food is good."
Cons: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pros: "The crew were very friendly"
Cons: "The boarding was delayed"
Pros: "Customer service and food."
Pros: "Spacious for economy, pleasant flight attendants"
Pros: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Cons: "Additional toilet may be considered"
Pros: "Hotel to freshen up was great idea"
Cons: "Visa took forever. Ended having only 2 hours at the hotel"
Pros: "Great services"
Cons: "Boarding slow"
Cons: "My personal stuff been stolen in airports"
Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Pros: "Dallas to Doha wheel chair service and boarding was good."
Cons: "My parents did not get wheel chair in Delhi after that long,tiring journey..this is the service airline provide,it's so disgusting..they didn't even get the porter..they had to carry the heavy luggage when they have problem in walking..I am so disappointed.what is the use of this survey."
Cons: "Seats are way uncomfortable and small"
Pros: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "Selection of alcohol."
Cons: "The selection of food."
Pros: "Everything!!!! The best airline in the world!"
Pros: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Cons: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."
Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"
Pros: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Cons: "Small seats (I'm fat, so this is my problem really)."
Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Pros: "Much better knee space. Excellent flight, good service..."
Cons: "not friendly staff delayed and no help. cost me so much did not get anything"
Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."
Pros: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Cons: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."
Pros: "The staff were friendly"
Cons: "Food The seat were terrible The next flight rebooked because the first fight were delayed"
Pros: "Flight was very good"
Pros: "Great crew members.. Very helpful"
Cons: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"
Pros: "Boarding team was considerate with hand baggage and also as we were with a toddler they understood the need of extra wieght."
Cons: "Food menu wasnt good."
Cons: "No legrooms"
Cons: "Food could have been better, I mean the quantity could have been more. The attendants were not so nice. Breakfast was only a half slice of bread. Please increase the quantity of food."
Pros: "Plenty of entertainment variety."
Cons: "Not enough leg and elbow room. For a flight this long, seats should be a little more comfortable."
Cons: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"
Pros: "Great flight crew"
Cons: "Nothing, everything just right"
Cons: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."
Pros: "Crew was generally very good."
Cons: "Flight was delayed by 2 hours"
Pros: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Cons: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"
Cons: "A 15 hour noisy flight. Careless mothers and their screaming kids. No Manors on telling them to be quiet or stop screaming. They played with their kids in an awfully loud sound."
Cons: "No it was good"
Pros: "Entertainment was awesome. Lots of new movies"
Cons: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
Pros: "Thank you"
Pros: "Good seats. Good space good crew."
Pros: "Crew was very caring and seat was very comfortable"
Cons: "I don’t find anything that could have been better that what was there for my travel"
Cons: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Pros: "The leg space and the entertainment. The crew were very nice."
Cons: "The bathroom must be kept cleaner."
Cons: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Cons: "45 minute wait for luggage on conveyor belt"
Cons: "My seat was booked on Ile. it was chanded to window which I hate"
Pros: "Comfortable overall, not much turbulance"
Cons: "Horrible service. Flight delayed for almost 4.5 hrs at the DFW. Missed connecting flight and requested them to switch another carrier. Request was denied and put in a red eye flight for next day. Pathetic Airlines"
Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Pros: "The exit row due to my size good choice"
Pros: "Great service and smooth flight!"
Pros: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Cons: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."
Pros: "Crew is great and on their game"
Cons: "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"
Pros: "Crew were friendly Entertainment was good"
Cons: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."
Pros: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Cons: "No foot rest - limited ability to upgrade."
Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"
Pros: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Pros: "Only the salmon meal. I had a fish meal that was so dry it was impossible to eat"
Cons: "The bland food. Tell the chef to be more creative with cholestral free meals."
Pros: "Nothing really. Packed like sardines in seats which are too narrow."
Cons: "2 hour delay at DFW because other flights de icing Diverted in mid Atlantic to Dublin because of problems with toilets. Waited 2-3 hours there. Missed connecting flight from Dubai to BLR. Only good thing was that Emirates gave me a boarding pass to a later flight and a meal voucher that was accepted with bad grace by the barista at terminal B Costas. Two of the meal voucher choices Cozi & Burger King had gone out of business!"
Pros: "Nothing much."
Cons: "There was no hotel reservation and I have to pay out of pocket. Why? I need a refund. You guys are responsible for that."
Pros: "Nice travel from Dallas to Dubai and I am happy."
Cons: "My trip was business class from US to Dubai: The attendant woke me up for lunch time to tell me you have only one option as all other options are already taken! Wifi service was not working the whole flight duration because it was not even installed yet on the new aircraft."
Pros: "All other service was ok except not giving hotel room for staying for the purpose of connection..."
Cons: "Stay over night for connection and emirate dine giving hotel"
Cons: "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"
Cons: "Firstly the check in for boarding pass took forever since there was only one counter that charged for extra luggage. I had to line up 3 times to get a boarding pass and almost missed my flight even though I came 2 hrs earlier. Secondly emirates does not give you Hotel even if your layover is for 14 hrs. Since my airline for final destination is another airline they said I don't qualify for it. It's a nightmare. I have travelled all other airline but by far emirates is the worst airline I travel. Terrible experience and I will never fly Emirates."
Pros: "I love the value for the money and the friendliness of the staff--will definitely fly this airline again!"
Cons: "They ran out of a meal option, which meant that 1/4 of the plan didn't eat because they didn't like or couldn't have the other option."
Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Pros: "- Excellent entertainment. New movies in various languages."
Cons: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."
Pros: "Always my number one airline."
Pros: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."
Pros: "Everything rom booking to boarding to reaching the destination."
Pros: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."
Cons: "I loved it"
Pros: "everything from service, food, to entertainment. Keep up the good work."
Cons: "Seats were a bit small, if I had more room it will be perfect."
Pros: "The crew was nice"
Cons: "Due to an accident the flight was redirected which I understand but when we landed in Bahrain it took four hour for Emirates to organize a hotel then we did not fly out until 15 hours latter on top of that there was no communication or assistance with connecting flights. I missed my connection and was charged another me to fly the following day. This could have been avoided with better communication."
Pros: "Cordial staff and good food"
Cons: "Leg room and head phones did not work properly"
Cons: "They have been a nightmare to deal with and outright unethical. I do not plan to use Kayak any more due to this situation"
Pros: "I was siting by an exit door, and it was plenty of room for my long legs."
Cons: "Nothing not to like."
Pros: "Organized boarding n good in flt service"
Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"
Cons: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"
Pros: "Customer service"
Pros: "Again staff was very friendly and helpful."
Cons: "That since it was a shorter flight no tvs."
Cons: "The food is good k"
Cons: "Great customer service"
Pros: "Excellent service from the crew and prices were good."
Cons: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Pros: "Nice and attentive crew Big a330 plane with great business class"
Pros: "The food"
Cons: "If there was Headphones on flights"
Pros: "Great entertainment and food- all excellent."
Cons: "Uncomfortable, small seats in Economy."
Pros: "The crew"
Cons: "More comfortable seats"
Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."
Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Pros: "After having read Swiss Airline reviews I was prepared for a difficult and uncomfortable trip from BOS to ZUR. I was pleasantly surprised to the kindness and comfort I found in the economy class of Swiss Airline. Bags were checked in, flight was timely and legroom was satisfactory. I would highly recommended Swiss Airline due to my overall experience."
Pros: "Customer service excellent even though I was in the economic class they made me feel first class!"
Pros: "Very little."
Cons: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."
Pros: "Chocolate Mövenpik ice cream"
Pros: "No problems to report. Boston to Zurich in under seven hours."
Pros: "Food and crew were great, very friendly and perfect with timing of serving meals"
Cons: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."
Pros: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Cons: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"
Pros: "Captain kept us informed regarding takeoff"
Cons: "Sitting too long"
Pros: "The hospitality & staff were impeccable."
Pros: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Pros: "Excellent organization, food and entertainment. Impeccable service."
Pros: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Cons: "No complaints. Smooth from start to finish."
Pros: "Overall good"
Cons: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."
Pros: "The food provided and the service was excellent."
Cons: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Pros: "The chocolate"
Cons: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Pros: "The price, the timing, friendly yet professional staff & crew"
Cons: "Seats are way too close together for comfort."
Pros: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Pros: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Cons: "unable to choose seat without paying extra."
Pros: "On time"
Cons: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."
Pros: "I don't think I'd ever experienced such a friendly and empathetic crew."
Cons: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."
Cons: "It wasn't Swiss//"
Pros: "Helpful staff"
Cons: "I was uncomfortable with the space"
Pros: "Very good service on board"
Cons: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"
Pros: "the Crew, the meal, the seat at the window"
Cons: "the late and the not very good Information about the late in Madrid"
Pros: "Decent food (great chocolate), polite attendants and updated aircraft"
Cons: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."
Pros: "I like that Coke Zero was available."
Cons: "My chair was stuck in the fully reclined position for a good portion of the flight and my wife's chair was constantly being knocked into by the passenger behind her because his seat was too short for him. When the seat in front of me was reclined, the screen was only a few inches from my face. There was a loud, obnoxious passenger next to me who almost got into a fistfight with another passenger until the stewardess came to calm him down."
Pros: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Cons: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"
Pros: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"
Pros: "I was amazed to get a sandwich on such a short flight!"
Cons: "Sandwiches Delay"
Cons: "Narrow feeling seat"
Pros: "Great entertainment center. Complimentary alcohol and snacks. All this masks the torture of sitting in a way -too-small seat for 11 hours plus."
Pros: "I did not like anything about this flight"
Cons: "My flight has been cancelled with no ecplonation. They reissue e ticket for me under different name. The crew were very rude . My suitcase was lost and still I have not received it . They promised to deliver ."
Pros: "Cabin Service was excellent."
Cons: "OMG the seats are so close together it's very uncomfortable in coach. If the person in front leans back forget it. Not enough room for average sized person. Forget about it if you're a big person."
Pros: "on time flight; friendly staff"
Cons: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"
Cons: "Food was not fully prepared. potatoes were hard."
Pros: "Seats were good."
Cons: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."
Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."
Pros: "Great staff and food"
Pros: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Cons: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."
Pros: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Cons: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."
Cons: "Great plane & serive & big bathrooms"
Cons: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"
Pros: "Excellent crew"
Cons: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Pros: "We left DFW in extremely hot weather. The ground crew managed the boarding to keep everyone out of the hot tunnel entry as long as possible. Even through there was a delay in boarding already, the crew kept us well informed. The cabin crew was very pleasant and accommodating. Smooth flight and still made it to our connecting flight on time."
Cons: "Leg room in coach is really cramped but that is all airlines unfortunately."
Pros: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."
Pros: "The flight crew was amazing and the overall experience was great."
Pros: "Not much."
Cons: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."
Pros: "Everything. Lufthansa is still the best."
Pros: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."
Pros: "Very nice staff. Excellent entertainment options and food!"
Cons: "Arm room was a bit cramped."
Cons: "Seats were ridiculously small, and I’m not tall."
Pros: "The only good part of this flight was that even after the two hours delay of my first flight I managed to catch the second flight since it was delayed too."
Cons: "Make sure you put all the liquids like (small perfumes, mouth wash and medicine bottles) in a plastic bag before you go in for your security check at Frankfurt airport. Frankfurt airport is confusing Flight crew was super rude and disgusted Food is bad"
Pros: "Water and juice served all the time"
Pros: "Food was great"
Cons: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"
Pros: "The staff was friendly, the seats were comfortable, and the price was perfect."
Cons: "The breakfast was terrible and the dinner was barely better."
Pros: "Very helpful crew, great service. Will fly again."
Cons: "Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better."
Pros: "It is comfortable. Some of the crew are very nice and friendly!"
Cons: "The food is not tasty, and some of the crew are not nice!"
Pros: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Cons: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Pros: "Very helpful people!"
Pros: "Relaxing environment in business class"
Cons: "Food in business class can be better"
Pros: "Food was good. We were served well and often"
Cons: "Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all."
Cons: "Flight cancelled. Stuck in airport for 24 hrd"
Pros: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."
Pros: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Cons: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."
Pros: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Cons: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."
Pros: "Lufthansa, always competent and pleasant. Everything works well. Very reliable. Business Class seats are competent. No complaints. Not overly plush but everything works. Same with the service. If consistency is what you’re looking for then Lufthansa can’t be beat. It’s the Lexus of the airline industry. Not Mercedes or Rolls Royce though."
Cons: "The food is never exceptional on Lufthansa. No low carb or low fat alternatives. Heavy cream is a hallmark. Again, Noor exceptional but good enough. Here, I think American, Delta and United have done a better job recently."
Pros: "The food, the staff, the plane"
Cons: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Cons: "The leg room was awful. I felt like a packed sardine."
Cons: "Lufthansa cancelled the flight with no reason That is right, they took the fare and cancelled the flight Passenger has no rights with this airline Stay away from Lufthansa"
Pros: "Boarding, food, efficiency of crew."
Cons: "Entertainment system was non-functional."
Pros: "The customer service from the crew. The airplane, entertainment unit and options."
Cons: "Low quality food."
Pros: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."
Cons: "Chairs are not comfortable at all so small for a long trip"
Pros: "The flight went by very quickly and peacefully."
Cons: "Nothing comes to mind and that's a good thing!"
Cons: "the hot meals were aweful"
Pros: "Lufthan changed aircraft and totally screwed by seat assignment, very bad."
Pros: "The on time check in and take off. The cleanliness in sight and smell of the aircraft . The friendly cabin crew. In overall, it was a pleasant experience."
Cons: "The ambience of the aircraft and the pleasant cabin crew. They treated you with absolute courtesy and were always at your service."
Pros: "Smooth and safe"
Cons: "Landed or parked in the maintenance section of the field; therefore we had to take a shuttle bus to a building where we board lite rail to our terminals. It was a distance away; I didn't like that at all. Expecially since we arrived late due to bad weather at Dallas metro."
Pros: "Nice courageous service"
Cons: "I didn't find any dislike"
Pros: "The flight was on time. The boarding went smoothly."
Cons: "Armrest was broken on 1st flight making it difficult to get the tray table out."
Pros: "Multiple entertainment choices. Food in Economy was better than expected and hot food was served at a good temperature."
Cons: "Tight leg room in Economy and the seat was a little hard."
Cons: "After the first flight delay, Lufthansa changed my flight without my consent to where I needed a visa!! So the police stopped me and charged $ braking the law!!! they held me in custody then 2 police escorted me to the airplane as if I was a criminal"
Pros: "Economy is always Economy and I got what I paid for therefore I am satisfied with that fact. In addition we were on time."
Cons: "All was well with the Airline and British Airways met all the safety protocol, I expected. The booking with Kayak was made online. I had questions after the booking, I called. The representatives were very helpful,. professional and courteous. Thank you."
Pros: "The crew were great but the entrainment socket on my seat was broken so I couldn’t watch anything"
Cons: "Making sure everything works properly"
Pros: "Crew were excellent, seats were relatively comfortable and in flight entertainment was great."
Cons: "The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance."
Pros: "Friendly staff, good food, comfy seats, clean plane"
Cons: "The lights broke on the plane so we all had to sleep with the lights on. That was the only negative."
Pros: "Over all good means.........., All well nothing to my dislike"
Cons: "Nothing to dislike"
Pros: "To be honest, I liked that some of the flight attendants were friendly. Honestly, all but Nicola were nice and friendly. Nicola was the only rude one. So rude that I took note of her name for such a review like this :). I also liked that we got to our destination safely."
Cons: "Flight was delayed almost 3 hours total. The first 45 minutes we were in the airport and they said they were delayed because of an engineering issue which was fine. They then stated that they resolved it and had us board the plane.... ten minutes later the pilot states that the same engineering issue is still being worked on and it'll be about another ten minutes. Well... TWO HOURS after being trapped on the plane and told repeatedly "it'll be another 10-15 minutes" ,we finally took off. The food was subpar, most of the airline staff was polite save for one gentleman at the gate who made a sarcastic comment to me about them trying to board quickly when I couldn't find my passport (after making us wait 45 minutes... then another 2 hours... yeah board quickly for what?). And the flight attendant Nicola was incredibly rude and appeared to condescend to some passengers in various ways. That 3 hour delay ended up costing me my connecting flight and I was booked on an overcrowded flight leaving 4 hours later and that was also delayed almost another hour (surprise!). My first day of vacation, I basically lost my whole first day as I arrived 8 hours after I was meant to because of delays by B.A."
Pros: "The staff was kind"
Cons: "Too many people"
Cons: "I did not like a lot of things, overall impression was very disappointing compared to a few years ago. I will NOT recommend BA to anyone."
Pros: "We liked the Economy Plus amenities lovely service from all staff"
Cons: "Heath row. Was very disorganized"
Cons: "Paid for business class felt like economy class. No entertainment. Unbelievable! I am NOT looking forward to the return flight home, and will never fly British Aiirlines again."
Cons: "Still at lhr waiting for a 20:55 flight to Athens then a 5am flight to Mykonos. Missed a night of our trip."
Pros: "The only positive is that you don't have to worry about missing your flight due to the fact LHR isn't in the Schengen zone so there's no hangup at passport control during your connection."
Cons: "From check-in to flight attendants snotty attitude and a bunch of control freaks. Service and amenities inferior to other airlines."
Pros: "Courteous and friendly staff"
Cons: "Outdated ife and unpleasant buzzing noise from the headphones"
Cons: "Missed the connection"
Pros: "Crew on the flight home was extremely friendly! Flights were all on time. Food service and drinks were very good. Great in flight entertainment options"
Cons: "Customer service personnel over the phone was so rude to me. Flight crew on the flight from dfw to lhr wasn’t friendly at all."
Cons: "Luggage did not follow me. Still without."
Cons: "My bags didn’t make it into this flight. Pathetic operations. Have to wait 24 hours for bag to come. Very inconvenient."
Cons: "Just the room and comfortableness of the economy class seating"
Pros: "Perfect landing"
Cons: "Not enough food in a meal"
Cons: "I told the ground crew that I would prefer an aisle seat when I checked in, and she acknowledged my need. Yet, it turned out that I was given a window seat while there are vacant aisle seats on the plane."
Pros: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Cons: "The cushion of my seat was not comfortable."
Pros: "I really liked that the crew were friendly, information was clearly communicated and process smooth."
Cons: "For a long flight the seats weren't that comfy and if it's an overnight I would suggest they let you know when food is coming or lights out so you can plan. Also, just a suggestion but I would prefer to pay less and not have the entertainment stuff or just use a BA app on my phone."
Cons: "The flight was cancelled due to hurricane Harvey."
Cons: "I didn't know that it's so complicated to reschedule a flight or return money! That was the worst part."
Pros: "There were no complications with my flight"
Cons: "Food is not so good, and the flight entertainment and amenities are not as good as other airlines."
Pros: "Great flight, nice and short. Great crew, very helpful"
Cons: "No entertainment on the flight and the seats were much smaller that I expected."
Pros: "flight was on time"
Cons: "no beverages or snacks offered or movies"
Pros: "I could not have been happier with my flight to London."
Cons: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."
Pros: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Cons: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."
Pros: "The staff and food option wasn't bad for plane food. We left and arrived on time. Theu kept us informed with what was happening with the turbulence."
Cons: "There were no usb chargers. The tiny screen had white scuffs all over so you couldn't see. The chairs were super cramped."
Pros: "The crew was great at taking care of everything"
Pros: "I flew economy. I was happy that I didn't feel tightly confined in my seat. I'm 5ft. 11 in. tall and had enough legroom so that me knees didn't get pressed up against the seat in front of me. I had the vegan meal and it was good! The staff on board were friendly and professional even when a customer a few rows ahead argued with them! They were able to hear the man out and resolve the problem amicably."
Pros: "Everything was good! Something to be said when here are no issues!"
Cons: "No issues."
Pros: "Wider isle and overhead space."
Cons: "TV screen difficult to see."
Pros: "Food and crew were nice. Smooth landing and take off."
Cons: "Entertainment was terrible. Very limited choices. Water dripped on me from the AC when landing. Headphone jack was nearly stripped out."
Pros: "Seats were a lil comfortable than the ones i have flown in before."
Cons: "Switched to a different plane because of delays. Was issued a ticket without getting an alert that i required a visa for italy, was detained and had to spend a night in an italian airport cell and deported the following day (not a honeymoon experience i was looking forward to)."
Pros: "Cabin crew was very good"
Cons: "Cabin temperature was a little warm."
Cons: "I missed my connecting flight because I got an email from kayak that the flight was an hour delayed. And it was not delayed."
Pros: "Everything was ok. Just OK. Decent meal - if small."
Cons: "Not much space in the cabin. Plane was quite tired. Breakfast, as always, terrible."
Pros: "Discreet and attentive customer service"
Cons: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"
Pros: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Cons: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."
Pros: "Great service, French champagne on board - super nice"
Pros: "I loved the headrest on the seat. Easiest headrest for sleeping I have ever had. No neck rolling around. Especially important for long overnight flight. The recline on the seat was also lovely. For economy class, I slept amazingly well!"
Cons: "Food was ok, and seats were quite close together. I have status on another airline and usually fly in a premium economy seat. This was absolutely fine in a pinch, and I would do it again. But more room between seats would be nice."
Pros: "Straight forward boarding pretty good food and the flight crew was very professional"
Cons: "Still very cramped seating."
Pros: "We were traveling with a newborn and toddler. The crew and staff were very accommodating and helpful. They seated us in a row with an extra empty seat, refilled my daughter's bottle several times, and were friendly and kind to our kids. The entertainment options were great and the food was good, too."
Cons: "The seats were not very comfortable but this is the case with pretty much any economy seating on any flight."
Pros: "Our original flight was delayed an hour, then 4 hours, then eventually cancelled. The last gate crew gave us no updates other than saying it was being delayed to a maintenance check. We eventually had to rebook our direct flight from ORD to CDG to then ORD to LHR and then to CDG. Because of this delay we missed most of our first day in Paris. The flight crew from LHR to CDG was very polite and friendly! I will be doing business with British Airways again in the near future. I will not be doing business with American Airlines anytime soon. Neither will my friends and family once they find out about my horrible experience with their lackluster customer service."
Cons: "Everything that involved American Airlines and my 7 hour flight delay."
Cons: "I feel cheated to get a "window" seat that lacked a window!"
Airlines flying from Texas to Mykonos have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Mykonos
Masks required on board, masks provided on flights from Texas to Mykonos
Social distancing seating
Middle seats unavailable to book on flights from Texas to Mykonos
Testing for antibodies, testing for symptoms for flights from Texas to Mykonos
Waiving of change fees. Search flexible flights from Texas to Mykonos