Daily cleaning, installation of cabin HEPA filters on flights from Texas to Norfolk
American Airlines, Japan Airlines and United Airlines have all waived their change and cancellation fees on flights from Texas to Norfolk. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Texas to Norfolk.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Norfolk with an airline and back to Texas with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Norfolk from Texas up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "One flight attendant was adamant about a passenger across from me, covering his nose AND mouth during the flight and constantly checked to make sure he was following the rules."
Cons: "The safety instructions portion of the flight was not thorough. They just held up the large card and stood there. No true demonstration which was important to me as I was sitting in the emergency exit row."
Pros: "Boarding was simple."
Cons: "Seat was trash."
Cons: "Seat power charger didn’t work"
Cons: "If they had noticed the first plane was extremely hot before boarding everyone and leaving the gate and if once they found a new plane they had bothered to put fuel in it during the hour we deplaned, walked to a different terminal, and reboarded. Also, if they had passed out drinks or snacks during the flight."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Cons: "Seat assignment with Economy ticket."
Cons: "Choice of healthier snack"
Pros: "Crew was friendly and graciously got the hot tea I wanted."
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Pros: "The boarding was fast and very well handled."
Pros: "Good snacks"
Pros: "Overall Service!!!!"
Cons: "People Should Use The Overhead Bins Next To Their Seats, "Not Someone Else's", Thank You Very Much"
Cons: "No video screens and wi-fi was too slow to use"
Pros: "Quick flight"
Cons: "Not much space for Carry ons. Much smaller than most aircrafts"
Cons: "The flight crew were great"
Pros: "Free movies available in flight"
Cons: "Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible"
Pros: "Nothing really getting home"
Cons: "Freezing whole flight Coffee was warm not hot Lady in front of me never charged for her drink (beer)"
Cons: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."
Pros: "Long haul business class seat."
Cons: "Wheelchair service. Poor services at China airport. Connection flight is very small and seats are poor! They made pay to use the lounge at NY airport although my ticket is business class !!"
Pros: "Me atendieron muy bien , tuve un excelente viaje"
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Pros: "Crew was nice"
Cons: "Plane smelled strongly of urine whenxwe boarded and for the next 6.5 hours."
Pros: "Great customer service"
Cons: "Wasted my time on security and lost my flight"
Pros: "Crew fantastic"
Pros: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Cons: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."
Pros: "We landed"
Cons: "No drinks served , could not leave our seats , 2 hr flight turned into 3 hrs"
Pros: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
Cons: "Delayed for 4 hours due to mechanical difficulties"
Pros: "The crew were professional and courteous"
Cons: "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." A frustrating experience. No posts of extra snacks while waiting, or compensation or explanation of what caused the delay."
Pros: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Cons: "Delayed flight, mechanical"
Pros: "Helpful attendants and speedy boarding."
Pros: "Boarding reasonably quickly; able to find overhead storage for my roll-on even in Zone 3; departed on time and arrived a little early."
Cons: "Very tightly packed; minimal comfort for the flight. MD-88 not as comfortable as the Airbus from Chi to Atl."
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Pros: "Length of flight was good, one of the flight attendants was very nice"
Cons: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."
Pros: "We were delayed a bit out of Shanghai but still arrived in Los Angeles on-time (very slightly early) which was nice. well done."
Cons: "The boarding process was confusing, with staff members holding signs creating arbitrary waiting areas for each of the boarding zones. If this is the boarding process, maybe something more structured can be implemented, otherwise people just end up everywhere. The seat back entertainment on this 777-200 suffered from the most capricious touch-screens ever. I would frequently tap a control on the screen only to have a control at the far corner of the screen be "pressed" instead. Annoying."
Pros: "That it ended!"
Cons: "5 hours in the air. Not the fault of Delta."
Cons: "The fact that we wait on the tarmac for an extended period of time before we were informed that we had too much fuel so we had to burn off fuel before we could take off."
Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."
Cons: "Flight attendants were very rude! I also it would have been nice to be told the wifi wasn't working!"
Pros: "Flight crew were excellent and very helpful with my kids."
Cons: "When I arrived at my destination, my bags did not make it with me. When I called in the morning, they said they would not be out for delivery until 11:30 am and had a 6 hour delivery window. I told them to hold the bags and I would pick them up myself."
Cons: "Only served water for beverage service. Departing gate was changed, and I almost missed flight, as previous delta plane lands in separate terminal"
Pros: "The flights seemed to go fast once we were in the air and it was nice the pilot was trying to get us there earlier because we had taken off late."
Cons: "I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule."
Pros: "Crew was great"
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Yes everything was great"
Cons: "Nothing everything was great"
Cons: "The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel."
Cons: "I had almost two hours to make my Moscow connection. I almost missed the flight! The bus transfers are awful. I will avoid this airport if possible. M"
Cons: "My luggage was delayed. I received it the day after"
Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."
Cons: "As above"
Cons: "No wifi, no headsets to listen to tv"
Cons: "I have no made it to New York yet."
Cons: "Having to pay $50 to check bags when if I had been able to to Ak Air check in they would have been free"
Pros: "SAME AS ABOVE."
Cons: "SAME AS ABOVE."
Pros: "Aircraft comfort and entertainment options"
Cons: "Aircraft need to be updated. Or price should be credited when you get such an old aircraft."
Pros: "Everything was on time"
Cons: "The lack of organization at he moment of boarding generates problems with the passengers .. A lady started to get angry when group 3 was boarding and she was group 2. She was waiting were group 3 was in line .. It would be better to have it like united that they have lines for all groups."
Pros: "Great smile for all the air hostess all the time"
Pros: "Movies were available to watch."
Cons: "No snack"
Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"
Pros: "Smooth boarding"
Cons: "No entertainment"
Cons: "No team communication"
Cons: "No tv/movies."
Pros: "The stewardess was professional and engaging; very helpful."
Cons: "I would have liked to watch a movie, and I don't believe there were any monitors."
Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."
Cons: "See all comments in first leg section"
Cons: "It did not happen! Had to taxi to Austin!"
Cons: "Not flying."
Cons: "Cancelled, had to stay in Dallas until next day"
Pros: "Roomy seat, great price"
Cons: "No ice in my water."
Cons: "Was delayed for several hours then when the plane showed up the flight was cancelled. I was not given I decent deal I was put on a letter flight when in actually I made if home earlier because of a desk woman who noticed I she could help. I was given a small sandwhich it was already late at night. No place to stay nothing while stuck in Dallas. Ended up going to philly then Newport News."
Pros: "The pilot acknowledged we had to wait an extra 25 min which he made up by stepping on it .... Or giving it more juice I guess . The good thing is even though we boarded late we arrived on time but no gates where available."
Cons: "Co captain was late. Sat seat belted forever without moving"
Pros: "Fast shuttle to our hotel"
Cons: "I paid so much for the ticket I should gotten better seating. all the way to the back middle seat. Not cool!"
Cons: "Im still in dallas.....very angry"
Pros: "The direct flight:"
Cons: "The hour and a half delay."
Pros: "Fast boardin times"
Cons: "Again, delays"
Cons: "Cramped seating and I'm not an overly large man."
Pros: "We arrived earlier that predicted. I liked it."
Cons: "They gave us just 2 small snack"
Pros: "extremely comfortable"
Cons: "Lack of bendable head rests Snack options"
Pros: "I liked the puntualty and the service in general."
Cons: "The food the bread was old and went."
Pros: "Everything ok"
Cons: "No problems"
Cons: "Got stuck between two over weight people."
Pros: "Everything (except the minimal seats)"
Cons: "Cushioned seats"
Cons: "Website is still slow to update trip delays, not a problem today though!"
Pros: "Crew was very nice and very competent."
Cons: "I'm trying to wrap my head around the # of flights that are delayed or cancelled, when I fly on Allegiant. Perhaps, I have just had bad luck. The flight was delayed a total of 5 times for a total delay of about 4 hours. The original scheduled flight was for 6:35 pm and we didn't actually leave the ground until almost 10:30. We kept getting pushed back. I am not certain if it was due to weather (in another area) or required flight crew rest, both of which I would understand. There was no reason posted that I saw. I have a 10 yo son who has Autism and should be in bed no later than 10 pm, preferably 9 pm. I appreciate all that Allegiant does for the military, and therefore, will continue to fly on your airline. I will NOT, however, take any more evening flights as most of the ones I've flown on have either been delayed or altogether cancelled. Again, I truly appreciate your recognition of retired and active duty military. 8/10 is a B and can be improved upon with more clarevoyance and keeping on-time flights."
Cons: "They charged $3 for water, nothing complementary."
Cons: "Great crew and smooth ride"
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Pros: "The gate crew was absolutely wonderful. They made the delay bearable. The were very entertaining and friendly."
Cons: "The delay. Couldn’t be helped, but still annoying."
Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."
Pros: "We had a really nice crew."
Pros: "Flight speed"
Cons: "The crew needs to remember that we are all watching and listening to them hoot and holler with themselves. During the flight the head attendant was watching a movie on her personal device. At this point anybody could do her job"
Cons: "I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats."
Cons: "More space under the seat in front of me for my carryon"
Pros: "The crew was good and the flight was smooth."
Cons: "The seats were far too close to have any kind of real comfort."
Cons: "2 hour weather delay. Flight didnt arrive in Tampa until 1:30am. Hard time finding transportation from airport that late"
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks."
Cons: "Not the most comfortable seats, but there was no one next to me, so it was okay."
Pros: "The crew was amazing"
Pros: "Ticket prices are always the best. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal"
Cons: "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal"
Cons: "Super rude personelle"
Pros: "The staff was friendly"
Cons: "The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable."
Pros: "All went well. No real disappointments!"
Cons: "A little cramped but not terrible. Would like to know kayak fee up front before booking and all hidden charges!"
Cons: "Squished and smelly but good value overall and good crew"
Pros: "Arrived ahead of schedule."
Cons: "Airbus seats are as uncomfortable as school bus seats."
Pros: "The check in was fast and painless."
Pros: "The price!"
Cons: "Flights in both directions were late."
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."
Cons: "5 delays between for a 4:27PM flight that eventually took off at 3:15am. My biggest issue is the unrealistic delay that could have left us in the airport for 11+ hours. Very thankful that they did allow me to change departure locations to another airport at no charge. That flight went well, even arrived early."
Pros: "The pilot landed smooth."
Cons: "We were boarded and waiting on the stuffy hot plane with no air. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. It was a horrible experience. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them."
Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."
Pros: "Would highly recommend the connection and the Allegiant jet was a fairly new Airbus, very comfortable."
Pros: "The price."
Cons: "Everything about Aligiant is horrible. Service, attitude, even the pilots can’t land smoothly. As a diabetic, they don’t even give you water withiit paying for it. Had my wallet in my checked bag and almost had a health issue."
Pros: "Front seat leg room"
Cons: "No WIFI."
Pros: "I fly this airline airline quite a bit because I have family in the mountains of North Carolina. I have never had a problem with them, I fly out of Fort Lauderdale to Asheville, it's a quick one and a half hour flight. The flight crew is always professional and courteous."
Pros: "Love the Military advantages. Thank you. Feels good to be honored & respected."
Cons: "I understand that Allegiant has a pricing structure to implement, but forcing passengers to keep personal items between their feet when most of the overhead compartments were empty was just insulting and ridiculous - not to mention dangerous. In the event of extreme turbulence (or worse), all those personal items would be flying around the cabin."
Pros: "Flight went smooth"
Cons: "I checked into my flight with luggage to check in. The lady behind the counter said I could not check my luggage that the only way for it to get on the plane was to take it through the TSA checkpoint. They confiscated everything in my bag that was over 3oz which was quite a bit of stuff hence the reason why I was trying to check it in. I will not be flying Allegiant air again."
Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"
Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"
Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Pros: "Best flight for its Price. It was on time."
Pros: "I like the flight. It was on time"
Cons: "Two out of three bathrooms out of order"
Cons: "Seats were very uncomfortable"
Cons: "No complaints."
Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."
Cons: "everything was poor"
Pros: "The price, found a round trip from Albuquerque to Austin 3 weeks ahead for 74$. I couldn't believe it"
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "Finally got home!"
Cons: "Flight was Delayed taking off by 2 1/2 hours due to mechanical issues. This flight along with the four hour delay when I flew to Orlando is a disaster. Probably the last time Allegiant will be flown!"
Pros: "World class"
Cons: "The video on safety did not work"
Pros: "I did not get my luggage in Munich"
Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"
Cons: "Give snacks"
Cons: "Attendant had a chip on his shoulder"
Cons: "More pretzels."
Pros: "On time!"
Pros: "Everything went very smoothly"
Pros: "Nice and early, fewer people so overall better experience"
Pros: "Emailing me with updates"
Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"
Pros: "Great follow up with texts messages on any delays."
Pros: "It was smooth and enjoyable."
Pros: "It's great, but with better food it can be exelent"
Pros: "That 787 experience..."
Cons: "Cant turn it off. Want to sleep"
Pros: "No issues"
Cons: "Delays all day"
Pros: "Slept so can't complain."
Cons: "I was between two heavy set people and could barely move."
Pros: "Nice comfortable seating."
Cons: "Liked everything"
Cons: "Could not understand the announcements on the overhead speakers. Chicago remains one of the poorest hub airports to go through. Crowded. Small gate areas. People lining up to board need to stand in the walkways."
Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"
Pros: "Everything was great travel was a brezs"
Pros: "They were very accommodating, absolutely nothing to complain about."
Pros: "With our mechanical problem delay... our great pilot made up lost time in route... we landed within minutes of scheduled time."
Cons: "There was a mechanical problem with the overhead bins. We were supposed to leave at 19:35. We pushed back at 20:13."
Pros: "Finally got onto the plane and the rest of my experience was much better."
Cons: "When i got to Houston, the monitors were down, getting help from United was not easy, was passed off to many people and finally directed to the ticket counter. This was my first time in Houston and the gates were a bit confusing. I was in B area of airport for my tiny plane. I was told where to go with the wave of her hand and she did not want to be bothered more...got to the gated area and the agents there were way too busy chatting to be bothered. On my return trip home was better because i now knew the layout. I am sure my next trip will be improved."
Cons: "Packed in like sardines. This is not comfortable."
Cons: "Was not happy to have to make 2 stops"
Pros: "The staff was pleasant"
Cons: "We were delayed several times and deboarding came with a delay. Missed work and missed school."
Pros: "Convenience. And smooth travel"
Cons: "Delay of over 3 hrs!!"
Cons: "TSA agaent at New Orlleans airport was very RUDE"
Pros: "Everyone was very friendly"
Pros: "Was nice"
Pros: "BS deal"
Cons: "Too much Delays"
Pros: "Professional service and on time departure"
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."
Pros: "Friendly steward, boarding staff very good , no delay"
Pros: "Excellent service."
Pros: "Service and price"
Pros: "Everything was good ."
Cons: "No breaks or offer,to buy like bacon n eggs or sasage"
Pros: "Everything else was fine"
Cons: "Not a lot of smiles"
Pros: "On time"
Cons: "Frontier did not notify customers where the flight was in a terminal 20 minutes away from the main terminal accessible only by shuttle which only picked up people at the main terminal every 20 to 30 minutes"
Cons: "Everything was great beside the flight price. Besides that it was EXCELLENT!"
Pros: "Easy boarding"
Cons: "FREEEEEEEEZING on the plane so some of us asked for them to turn up the temp but they never did. So cold I pulled out all my clothes and wore them."
Cons: "Everything was late."
Pros: "Got what I paid for"
Pros: "We arrived slightly earlier than expected"
Cons: "Nickeling and diming sucks, stop selling credit cards, the boarding process was disorganized and chaotic"
Cons: "Delayed 4 hours. No notification of this delay. Very uncomfortable plane. No entertainment."
Cons: "Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!"
Pros: "Friendly employees"
Cons: "Delay and no one staffing the counter."
Pros: "Nothing very disappointed with Frontiers service"
Cons: "From Ontario to Austin we were charge $50 for each carry on luggage we 1 for me 1 for my husband total $100 charge From Austin to Ontario carry on luggage was free why?Im filling complained about the airline"
Pros: "Air hosts and hostesses"
Cons: "Need more leg space"
Pros: "Fast and friendly"
Cons: "Should offer free water at least on 3hr flights"
Cons: "Almost two hours of delays with no communication what so ever. Sat next to a woman with a child far to large to be sitting on her lap without any sort of second thought."
Pros: "That y’all kept changing the times from 3pm to 8pm to 4am to 11:45pm"
Cons: "Y’all made me super late and missed an very important meeting ... you guys gave us an 15 dollar voucher like what good is that for 8 hrs of waiting ... believe me when I say after this trip I will not be using your company for anything ever again ... I can’t believe y’all"
Pros: "The seats had lots of room"
Cons: "The flight attendants were very informal and not well groomed. The announcements made were not very professional"
Cons: "Delayed check in, delayed boarding , delayed take off"
Cons: "I reserved seats for both flights @ 13.00 per seat (2) and never got the seats I reserved."
Cons: "Same ☝"
Pros: "Straightforward fares if you are literate and do your homework. Also love that short notice fares remain inexpensive. I will definitely fly them again"
Cons: "The gate service at Austin and New Orleans was bad due to airport operations, not Frontier."
Pros: "I arrived safely, so that's pretty much all I care about."
Cons: "Poor boarding process. Long lline to check-in at the airport because there was only ONE person taking care of all customers for this one fill flight."
Pros: "The rest was okay"
Cons: "It was delay"
Cons: "They charge me $60 for my purse. $60 for a tiny purse"
Cons: "Frontier just lost this customer for life. I'll pay a hundred dollars more to fly United. Getting socked in the face and drug out of my seat by the SS sounds more appealing than ever flying with Frontier again."
Cons: "Getting nickeled and dined for literally everything"
Cons: "The intercom system was cutting in and out which made r difficult to understand what was being said overhead. Also we had to pull up after our decent to land because apparently Air Traffic control said we were too close to the plane landing ahead of us (the pilot came on intercom and said this). TMI."
Pros: "Clear communication"
Cons: "Delayed flights due to wrong papperwork by airline."
Pros: "Very affordable"
Cons: "You get what you pay for"
Pros: "The attractive fare."
Cons: "Long delay on return flight."
Cons: "We were on the plane for 50 min"
Cons: "Added fees for seat and carryon luggage."
Pros: "The service was fine but the turbulence really was tough."
Cons: "Everything else."
Cons: "The fact that they closed the gate 1 minute before we got to the terminal and refused to open it for us. We spent $700 and had to drive to San Antonio (2 hours south) to catch another flight. Thank GOD for Delta airlines ...."
Cons: "Waiting for 20 minutes to get off the plane."
Pros: "Planes are newer, seat backs are thinner which gives the impression of more leg room, not very comfortable though unfortunately."
Cons: "For what looks like a competitive airfare consumers get up charged when it's time to get your seat assignment (ie. pay $9 or $15 or $30 MORE for a seat on the plane when it's time to check in - not disclosed when you book through Kayak of course). To be fair, there was 1 seat available for $0, it was in the last row in the middle...1 seat. I also experienced a first...getting charged $30 to bring my backpack on board as a carry-on. Airlines are now charging to put luggage in the overhead compartment. Same carry-on luggage you'd bring with you on any other airline for free, apparently not on Frontier. $30 for a backpack, wow. Apparently Frontier also claims 'we don't participate in TSA Pre-Check', meaning it's great if you have TSA Pre-check, but given Frontier doesn't 'participate' in this program even if the consumer has paid the $100 and cleared to checks to use this program (which is awesome), if you fly Frontier, you can't use it, they won't put the 'TSA Pre-Check' denotation on your boarding pass. Huh? I get companies like this shooting for operational efficiency, scaling lean, profit maximization et al, however this airline feels like a total money suck from top to bottom. 'We have snacks available for purchase'! Of course you do Frontier, of course you do."
Pros: "very warm staff"
Pros: "The crew had great communication and humor in a situation they could not control, such as sitting on the tarmac for 45 minutes."
Cons: "There were not enough staff to assist in the baggage, as the bags were not unloaded and retrieved for an hour after the flight. The seats look aesthetically streamlined, they are very uncomfortable and the tray table is a joke. It isn't big enough to hold any substantial item to complete work."
Cons: "They overcharged me for my carry on. The woman at the Frontier desk at the Austin airport agreed, she gave me a phone # to call. I called after I arrived at home and the woman on the phone would not give me credit!"
Cons: "The fact we got diverted where Frontier wasn't"
Cons: "In my lifetime of flying across four continents and dozens of airlines, Frontier is by far the worst. I arrived at the airport an hour before departure. I arrived at the terminal 50 minutes+ before departure. I attempted to check in at the kiosk, but was told to go to the check-in desk. I stood in line at the the check-in desk, and arrived at the front of the line more than 40 minutes before scheduled departure, only to be told that the Frontier computer system would not allow check-in to print a boarding pass within 45 minutes of departure. This condition of service was mentioned nowhere in the materials for the flight purchase online, nor is it mentioned on the airline's website. The first notice in print anywhere is at the check-in desk, in an ad-hoc sign placed inside a plexiglass display at the check-in desk. The check-in desk workers very politely suggested I call corporate. I called corporate and got the run-around from three different Frontier employees before they hung up on me. I won't give Frontier a penny. I suggest that you don't, either."
Cons: "Charging 45$ for a carry on..that is a scam."
Cons: "Lack of Handicap boarding Lack of leg room Seating unconfortable"
Cons: "The woman at the check in counter was rude, and by the end she had me in tears my bag was fine on the fight in but she insisted on charging me 60 dollars on the way home I had no money or credit cards on me so I had to beg a stranger for money, and when I gave her the 60 dollars she said with a grin on her face we don't accept cash at that point I broke down not knowing what to do she announced one minute to board and finally they let me on I was a mess by then! Never again will I fly Frontier!!!!!!!!!!! Robin M. Cahill 215-669-1108"
Cons: "30 wait to get off the plane"
Pros: "I liked the price and quickly learned you get what you pay for."
Cons: "Have to pay for bag whether checking it or carrying it on which is not mentioned anywhere. Seats didn't recline, half a tray table, no beverage service, and ended up with vertigo the next day."
Pros: "The flight crew was great"
Cons: "We got diverted to another airport and the flight crew timed out. Had to wait about five hours for another crew to finish the flight"
Airlines flying from Texas to Norfolk have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Norfolk
Masks required on board, masks provided on flights from Texas to Norfolk
Social distancing seating
Middle seats unavailable to book on flights from Texas to Norfolk
Testing for antibodies, testing for symptoms for flights from Texas to Norfolk
Waiving of change fees. Search flexible flights from Texas to Norfolk