Find Cheap Flights from Tokyo to London Heathrow (TYO - LHR)

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

Poor costumer service

I miss the fly from New York to China and after I was not aloud to you my ticket what was round trip to go back to New York and I was not given back even 1$ back fro that ticket

La puntualidad en los vuelos.

Servicio al cliente un poco deficiente en shangai nos trataron súper mal.

Overall is great

None

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Excellent as well!

Everything good as well.

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

The team in international flight are less stress. More smiling and more organized

No entertainment for 1.30h flight

I only fly Vietnam airlines within Vietnam.

The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise.

Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle.

On time Very polite staff

Not much

Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.

Excellent meals, excellent entertainment system, great staff

The flight is on time

Immigration waiting time is long