Daily cleaning, installation of cabin HEPA filters
|April||Best time to beat the crowds with an average 11% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$429||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 09m.
In the past 3 days, the cheapest one-way tickets were found on Air Canada ($146) and American Airlines ($163), and the lowest round-trip tickets have been found on Air Canada ($211) and American Airlines ($238).
From Toronto to Salt Lake City, Tuesday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Salt Lake City back to Toronto , the best deals are generally found on Tuesday, with Monday being the most expensive.
When flying out of Toronto you will be using one of these airports: Toronto Hamilton, Toronto Kitchener-Waterloo, Toronto Island or Toronto Pearson Intl. You will be landing at Salt Lake City, also known as Salt Lake City Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Toronto to Salt Lake City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Salt Lake City from Toronto is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Salt Lake City with an airline and back to Toronto with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salt Lake City from Toronto up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seat backs have very little padding."
Pros: "Great service"
Pros: "Flight crew"
Cons: "3 hour call back. Missed other flights waiting for a call back."
Pros: "Flight was ontime and plane was uncrowded. Had a whole row to myself. When I got off the plane my bag was right there and I had no delays. Alaska Airlines is a great way to fly."
Pros: "don't know if it was the time of the year but there was more open seats which meant we weren't crowded going to Seattle and coming back home to SLC. Great assistance, nice people, smooth flight."
Cons: "Can't think of anything"
Pros: "Quick flight goof service"
Cons: "It was warm"
Pros: "Seats were 2 across instead of three. Flight was direct and short. Staff was efficient. Noise did not bother me. Good price for tickets."
Cons: "Bathroom needs toilet seat covers. The take off and landing was a bit late."
Pros: "Crew members were friendly."
Cons: "We were late to board by about an hour and this caused me to miss my connecting shuttle. There was also no tea or coffee provided on this flight!!"
Pros: "The crew was great, friendly and helpful. Very nice interior of the aircraft."
Cons: "No air from the vent. Very warm, was sweaty the whole flight."
Pros: "I had never flown on Alaska airlines. I was impressed that the plane over all looked nicer than the southwest ones I usually fly. It was a good overall experience."
Pros: "Nice services"
Pros: "The plane remodel was wonderful. The seatback trays were big enough to work on, there was enough space under the seat for both my backpack AND my feet, the seats were comfortable and everything felt clean. The plane alone definitely won favor with me. Add to that a cheerful crew and enough space in the aisle for that poor mom to let her kid crawl, and it was actually a pleasant trip."
Cons: "The pretzles were tasty and all, but another option would have been nice."
Pros: "Loved not having to pay for bags. That is a great thing!!!"
Cons: "would like better options for something to eat, that does't require a payment of some sort."
Pros: "Sure did like the new plane. Quiet and comfortable"
Pros: "Leg room was much better on this flight than previous two. The flight was relatively smooth and the captain was informative of any upcoming turbulence. My luggage arrived safe and sound."
Pros: "Boarding was quick and efficient. WiFi on the plane was nice. The pilot kept us updated on the cubs game and I thought that was neat."
Cons: "I would have liked to see more customer oriented service from the staff. I was having a really hard time getting my bag into the carry on bin but the staff did not help. A passenger did. I also asked on my flight back if I could switch to another row that could lean back since the flight was so empty. The flight attendant just asked me where I was supposed to be sitting and walked away after that. I thought it was rude. I wouldn't have minded if she said no, but she didn't give me an answer."
Cons: "Baggage fees are outdated. Other wise alaska is a great airline."
Pros: "All good in Alaska air!!! Would fly them again no problem."
Pros: "Service with a smile!"
Cons: "If I HAD to list something, it would be the overcrowded flight"
Pros: "My trip going to California and coming back home was so nice. I had no problems, everyone were eager to help. I felt so comfortable. The plane was clean. I would travel with Kayak (Alaska airlines ) again."
Cons: "I have no complaints."
Pros: "Alaska airlines is amazing! I always feel very welcome, and there is never any hassle."
Pros: "Airplane was very quiet for a prop plane."
Cons: "Nothing really."
Pros: "Roomy seat, expensive change fee"
Cons: "Bad smell on plane"
Pros: "Best fly i been on i wanna thank you all peeps who fly the Air plane around you got my respect and Alaska os my favorite lol :) go hawks!"
Cons: "Nothing wrong they are amazing ppl :) #godbless"
Pros: "The agents were all good and I got to my destination"
Cons: "The way that I got the flight segments, it was over 12hrs lay over at each stop."
Pros: "The stuffs were very entertaining and the plane roomy."
Pros: "Reasonable baggage fee. Comfortable flight, seats, etc. Plenty of space for legs (I'm 6'4"). Requested window seat was available. Pleasant, professional staff at the gate. A little rough over the mountains -- but that always happens to SLC. Our flight was actually early. Baggage was waiting for me at the carousel when I arrived -- and I went almost directly there. I've never had that happen before -- great. I will fly Alaska again."
Cons: "My only complaint was with check-in. I used the self-serve kiosk, which was easy to follow and efficient. The problem arose when I needed to check my bag. The computer instructs the passenger to go to the "baggage drop-off area," which I did. However, there was nobody there to receive my bag or to check my ID and give me a boarding pass. There was staff helping other customers at the "full-service" area, and I tried to get their attention. All I got in return was a head shake "no." This was especially frustrating since one of the staff members was observing other staff -- not actually working the computer to check in customers. I understand that she may not be able to leave her post to operate another post, but it seems reasonable to walk the mere 10 feet over to me to explain that I am in the right area and someone will assist me shortly. I ended up getting in line, which defeats the purpose of the kiosk, only to see a staff member show up to the drop off area. Going back, everything went fine from there."
Pros: "Roomie and comfortable seating!"
Cons: "Nothing. I would recommend AK"
Pros: "Entertainment selection was huge, had option for just text messaging, Tmobile customers get a free hour. Was able to have the option of hundreds of movies, and tons of things just out, Disney movies, really great overall."
Cons: "I wish the online options could be changed. Once I chose messaging, half way through the flight I wanted to pay for everything, but it won't let you go back and change through promotions or otions."
Pros: "Flight went smoothly...good flight and friendly helpful staff."
Cons: "That this survey....short flights don't have food or entertainment....really can't rate."
Pros: "Captain and attendants"
Pros: "Crew and terminal staff hurried to get us boarded quickly."
Cons: "2 hour delay was unforgivable/ unprofessional"
Pros: "Crew tried to spray deodorizer to help stench of plane. Raw sewage but worse."
Cons: "Maintenance issue delayed takeoff. Sat on the worst smelling plane for 45 minutes on runway"
Pros: "Everything.boarding assisting those that neededit.time and infor about flight while in the air about time and conditions."
Cons: "Nothing.flight attendants and pilots were all working together to make the flight as i hoped it would be."
Pros: "The free glass of wine was a nice touch!"
Pros: "The service of drinks. They combined my two favorite juices for me at my request and it was delicious...and so was the 2nd one. It looked so good, my seat mates asked for the same and loved it. On the flight to Hawaii was very comfortable, though probably because it wasn't as crowded."
Cons: "That on my way back, they switched me over to American, who hooked me with extra charges against my will, without any alternative choices."
Pros: "We were upgraded to First Class and for warm cookies!"
Pros: "The same plane and crew as the earlier leg and all awesome ratings apply. Also, it seemed like they crew was constantly offering Food and Beverage - they made a pass through the cabin several times during all legs of the flight."
Pros: "I liked the service from the attendants and thar the flight ran on schedule"
Cons: "I didn't like the old style airplane where the windows curve into the ceiling so much that the window seat ends up being VASTLY smaller than they aisle seat. I did not like the free checking of all carry on bags. Knowing my bag was barely on the larger side for a carry-on bag, I played it safe and checked.mine in.....costing me $25!!!! Then Alaska Airline employees put he tags on everyone's suitcase like carryon to be put under the plane FREE OF CHARGE and they were delivered to them at the door of the airplane when departing! If I'd not been a conscientious rule follower, I could have saved myself 25 bucks and gotten better luggage service. It was also extremely frustrating that even if checked in online the day before, Alaska Airlines system promptly told me that after I completed the online check in process I would be able to choose my seat assignment. NOPE!!!!! THEY WOULDN'T LET ME GET S SEAT ASSIGNMENT UNTIL I GOT TO THE DEPARTURE GATES AND HAD TO WAIT AN HOUR BEFORE ATTENDANTS EVEN SHOWED UP AT THE GATE DESK!!"
Pros: "Nothing to rave about except the assistance offered by flight attendants who were very helpful."
Pros: "Quick boarding. Short flight. Fast luggage service."
Cons: "Seats were small. Not for big people."
Pros: "The flight wasn't full and the seats were larger than the new normal. It wasn't on Alaskan airlines but was a different company who works with Alaskan. I can't remember the name though. It started with a as well."
Pros: "The accomidations made for my large service dog were excellent! It reduced the stress of travelling with a 'pet' a great deal. And I was greatful to receive a complimentary +21 beverage."
Cons: "The snack could have been better. And I thought there would be a larger space to fit my carry-on, but I was pleased that I was then able to check my baggage at no cost when it didn't fit in the overhead compartment."
Pros: "Overall flight was excellent. Great service with professional staff. I would fly with them again."
Pros: "There wasn't much to like at all. Maybe the ease of checking in but really that's it."
Cons: "I'm new with Alaska. I always try to purchase seats that are close to the front to get on first. This flight boarded back to front. Then the flight attendents just left a lot to be desired, the seats were flat out tiny with little to no room. It just seemed raggedy. I will be upgrading my return flight, but this was awful."
Pros: "Everything on time. Baggage handlers very helpful."
Cons: "Comfort...space is too tight."
Pros: "Excellent seats"
Cons: "The crabby stewardess"
Pros: "This one was late due to maintenance issues, but they beat the new take off time by 30 minutes and I had plenty of time for my connector"
Cons: "Being tall it is a little uncomfortable with head room in the restroom"
Pros: "Seats were great! No snackage... #covid19"
Pros: "excellent service very happy with the crew"
Cons: "Better food"
Cons: "The plane was cold. The entertainment was mediocure. The staff was telling the people to get in their seats quickly as they had missed their scheduled time for take off. Yet, they 1st said we would board a little late because og clearing out the previous flight. And, no one could get carry-ons above their own seats and had to go back to then come forward. The attendants should monitor better what is brought onboard. I thought they were rude. And it took almost an hr to get our luggage at the carosel."
Pros: "Good crew and service"
Cons: "Tough landing at DC but it was the wind"
Cons: "Be on time. Run planes that aren’t constantly breaking down."
Pros: "Everything was on time considering the heavy Holidays travels."
Pros: "Air Crew was professional and polite - flight was quick and lasted less than 90 minutes in the air, was overall enjoyable"
Cons: "Gate attendant was fairly rude (could be a result of holiday travel stress) - several travelers didn’t speak English fluently, and she would snap at them or roll her eyes they weren’t comprehending instructions. Boarded extremely early (almost an hour) but sat on tarmac for some time - eventually took off about 20 minutes late. Not airlines fault and likely result of holiday backlog Retrieving baggage from plane was biggest issue - use a carry on to but was required to valet bag as opposed to storing overhead. Baggage unloading was late (again, holiday backlog) but no personnel were available to inform passengers of delay, and bags were not in initial cart. Resulted a delay of offloading by roughly 20 minutes. Was ultimately found in the second wave of luggage, and witnessed baggage handlers tossing luggage carelessly onto cart floor. Nothing was damaged but was annoyed at lack of communication and overall disorganization."
Pros: "Great crew and staff."
Cons: "I didn’t notice that the aircraft didn’t have chargers so my phone died mid flight. I wish there were chargers on long flights."
Pros: "Pilot was awesome. Beautiful landing. Got us there safely."
Pros: "Seat extraordinarily comfortable"
Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"
Cons: "Rude crew member who yelled at me from across the cabin. I had stopped at an empty row to sit and look out a window. She yelled at me to return to my seat."
Cons: "Food quality"
Pros: "Absolutely nothing!"
Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."
Pros: "All was ok accept they charge 32dollar for bag."
Cons: "Travel with free bag."
Pros: "On time,"
Cons: "WiFi didn't work."
Pros: "Boarding was a breeze"
Pros: "Good assortment of entertainment"
Cons: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"
Pros: "The seats were comfortable and the boarding process was very well organized."
Cons: "The plane had a very good entertainment system with a lot of good movies, but the flight had no earphones available, so only the passengers that had their own ear/headphones could use it. Other than that, the flight attendants were not kind in any way and items present in the onboard menu, were not available, as I asked for Pringles and there was none. I did not see anybody eating some food in this flight, other than the mini pretzels served. How a 3hour flight arriving at 09 PM, had no food onboard?"
Pros: "extremely friendly, smiling, and helpful service by the flight attendants, comfortable upgraded first class seat, timely arrival."
Cons: "No food service other than snack/ junk food."
Pros: "We missed this flight."
Cons: "Background info: we flew from Dublin to Toronto (Aer Lingus) and we were supposed to fly Toronto to Los Angeles on American Airlines; however, we had a British Airways flight number for both of these flights. We missed our connecting flight in Toronto with American Airlines (we had a 2 hour layover) despite landing on-time (de-boarded a few minutes late). I suggest avoiding the Toronto airport ALWAYS as every passenger must pick up his/her luggage even if you have a connecting flight, and then re-check the baggage with the next flight. Apparently the baggage handlers were on strike and some of the customs agents as well which added to the delays. Well, after going through Canadian customs and picking up our luggage (which took quite awhile) we arrived at the American Airlines ticketing kiosk about 45 minutes before our flight. The computer told us we were too late for this flight and to see a representative. We proceeded to wait in line for an American Airlines representative only to be told this was Aer Lingus' fault (we had just flown with them); even though we had a BA flight number.. After searching for an Aer Lingus representative we were finally told they were probably all on the Aer Lingus flight that was currently about to leave. An Aer Lingus representative was paged to the ticketing counter (took well over 30 minutes for anyone to show up) and what proceeded was an argument (for well over an hour) between British Airways and Aer Lingus representatives about whose responsibility it was to re-book us. After an hour at least of poor customer service, we were finally rebooked by British Airways on the last flight to LAX (on Air Canada). Moral of the story: avoid Toronto and fly direct."
Cons: "First of all, the announcements that come on after we take off and last for 20 minutes is very annoying. We have brains, we can figure out how to plug our head phones in to watch the inflight entertainment. After saying the “show” was going to start, it never did. The screens were down the whole time and it remained black. good thing I had my phone with a movie on it, or I would be very bored for the 3 1/2 hour flight. Never flying with American Airlines again."
Cons: "An S80? Really? This plane was older than me! Horrible plane! The crew looked like they had been up since 4 am. Looked exhausted and unfriendly. I do want to clarify that this was an American Airlines operated plane, not etihad."
Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"
Pros: "Flying beats driving"
Cons: "no entertainment or food."
Cons: "The seats are hard although spacious for a 3 set row."
Pros: "At least the gate agent was pleasant when she told us she couldn't help us and gave us information to get rebooked."
Cons: "That our bags were late coming off the plane and instead of being able to put them on the connection belt we had to take them up to recheck and rwtag them."
Pros: "The airplale MD 80 are old"
Cons: "I hated the waiting area at Pearson. I hated the temperature and how tiny the seats are. Was so hot and absolutely miserable."
Pros: "The plane wasn't full so that was soo nice."
Cons: "No TV's or outlets."
Cons: "Connecting to LAX through Toronto was frustrating. We were told in Dublin that our bags were checked all the way through to LA and they weren't. (Been through Toronto before and thought maybe they had changed the procedure) Airport signage could be improved to accurately inform of baggage pickup and drop off with your connecting air carrier. (Our traveling companions ended up missing the flight home in the confusion.) The airport is going through renovations, maybe it will improve. The flight to LA wasn't stocked properly with food. They ran out of sandwiches/fruit and cheese plates by the first few rows in the main cabin. No earbuds available for those who needed them. Cramped seating. This flight was with BA partner American Airlines"
Cons: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."
Pros: "Friendly crew"
Cons: "Zero Entertainment. Flight delayed around 30 minutes, which gave me a heartburn as we had to catch the next flight. No priority plus lounge near this gate in Toronto"
Pros: "Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night."
Cons: "I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you."
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Upgraded to business class"
Cons: "I've never been so cold on a flight in my life. Had two blankets on me and still shivered the whole flight. Others in the cabin were wearing coats and sweaters - in July. Crazy cold."
Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."
Pros: "Crew was apologetic."
Cons: "PHL ground stop no known reason. Good weather. Even pilot was at a loss. 4 hours total delay, 3 of which spent in tarmac."
Pros: "Was up to standard for everything. nothinf lacking, not exceptional"
Pros: "We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!"
Cons: "The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!"
Cons: "The fact the flight was delayed for 5 hours due to weather."
Pros: "The check in process with the kiosks. It was very easy."
Cons: "They ran out of sandwiches that we had to pay for. We didn't have to do that on the Aer Lingus flight, which was for the same amount of time. In the other flight we had choice in entetainment."
Pros: "The FAs on this flight were nice, engaging and caring, the way they should be, so I was happy about that."
Cons: "There was a teenager in front of me that was turning back every few seconds and made me nervous what she was looking back for. Then, there was an elderly woman sitting right next to me that kept pushing me every time she'd get out her tablet, pills, pocketbook, etc. By the end of the short 2-hour flight, I've had it with her."
Pros: "Great selection of movies, comfortable flight overall."
Cons: "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."
Pros: "Laura was very helpful and so was the gate agent."
Pros: "The site was easy to navigate"
Cons: "Delay but it happens"
Pros: "Everything was great could have done nothing to improve wonderful set"
Cons: "Everything was great magnificent service no complaints"
Pros: "Crew was nice"
Cons: "Took forever to get plane boarded and we left late for no reason. Seat is like a brick."
Pros: "Our seats were much better on this flight than our longer leg. I was much more comfortable. The entertainment was just as good as our international flight."
Cons: "Air Canada stopped flying to SLC while we we're on our trip. so it made the connections to other flights after getting to Toronto (from Amsterdam) really tricky and tight on time. While on the flight from Amsterdam, things were great, but that stress of being rerouted was not great..."
Cons: "The movie selection was limited. The stewardess were not very friendly and were hard to hear,"
Cons: "Twice now Air Canada has changed flight itineraries into SLC, this time by one day, making a 26 hour layover in Toronto and another time a 48 hour layover by changing the flight by two days."
Pros: "always has extra seats available."
Cons: "A lot of families with kids, dirty lavatory due to low passenger profile. Rude flight attendant while having seated before take off. Dirty Boarding area. Poor food quality."
Pros: "The person next to me was moved...so I had the whole row to myself. It was comfortable!"
Cons: "No food was served other than snacks for purchase."
Pros: "Direct flight and good schedule"
Cons: "The price was higher than Delta direct flight but I chose AC because of my top tier status on AC. That got me a complimentary upgrade but the entertainment system did not work"
Cons: "My boyfriend and I were flying from Toronto to Salt Lake City, we didn't pay for assigned seating (because who really wants to dish out extra money for something as silly as that?) and thought that it just meant that we still had seats on the plane and they just might not be next to each other which was fine. We did online check in and having our tickets sent to our phones (his worked fine and mine never came through, yes, we triple checked to make sure my phone number and everything was correct). Both of our tickets ended up saying the seat was GTE so when we got to the terminal (two hours early) the moment an employee was behind the counter we went up to talk to them and they said that we would get a seat on the flight and that it wouldn't be a problem at all for us to sit together. Right before they start boarding an announcement is made that the flight was overbooked (by 8 people!) and they were asking if anyone would be willing to give up their seat and receive compensation (no one would). So, all 8 of us had to go up to the same snarky man who had told us that we WOULD be getting seats and have him explain to us that the next flight isn't until tomorrow and we had to go to the Air Canada customer service desk to get the flight plan figured out. We had to wait 2 hours in line just to talk to someone who tried to make Air Canada out to be the victims (how dare we not want to pay $40 for a seat and because of our frugality poor Air Canada now has to compensate us for the inconvenience AND get us new plane tickets, we should feel so bad for them because they are now losing money). We had to wait for about 40 minutes with this lady because she was either new or not competent enough to figure out how to get us new tickets with Delta (guess why Delta? because Air Canada had already overbooked the flight out for the next day too! Looks like they'll be losing some more money). Oh yeah, she also scolded my boyfriend for having his plane ticket on his phone, because it inconvienenced her. That lady finally left and we finally got help from someone who actually knows what decent customer service is (shout out to Michelle Khan at Air Canada). She was really nice and understanding and was actually able to go through the process of getting us tickets and in a timely manner. She explained that while it is a complete joke, by law flights are allowed to overbook their flights by up to 10% of seats available on the flight. We could understand overbooking by a couple, but really, 8? Never fly with Air Canada."
Cons: "Being stranded in Toronto for 24 hours with Air Canada unwilling to rebook us on other carriers to get us home sooner. Given our prediction of the missed connection and request for rebooking before our first leg of travel, it was particularly irritating that they would not help us get home the most efficient way."
Cons: "Put on stand-by because flight oversold. No notice. Finally got on at the last moment. Our bags did not arrive."
Pros: "The crew were nice. I like the type of plane. It arrived basically on time, with my luggage."
Cons: "First, I despise Air Canada's new policy of charging $25 per segment per passenger to get a seat assignment - any seat assignment. This isn't a surcharge for more leg room, or to move to business class - it is for the ability to pick seats at all. That means that if I want to sit next to my spouse on a simple direct flight, the cost is $100 round trip ($25 x 4)! For that much money, we should not only be seated together, we should be seated together at a very nice restaurant (which is exactly where we spent the $100 that we refused to spend on seat assignments). Second, my particular seat wasn't clean. Someone had been sick, and it wasn't completely cleaned up. Maybe getting a clean seat is an additional surcharge? The nice stewardess helped me and with some sanitizing hand wipes we were able to get rid of the remnants stuck on my tray and the wall of the aircraft (of course, since I didn't pay for a seat assignment, I ended up in a last row window seat in a plane without middle seats)."
Pros: "May eventually get home."
Cons: "Damn Turkey political instability!"
Cons: "Food was very poor compared to other international flights I've been on. The staff was not very friendly I'm sorry to say!"
Cons: "Uncomfortable airplane. Old."
Pros: "The seats were decent - not too hard and not too cramped."
Cons: "The food was awful. The entertainment system didn't work properly which is not acceptable for a 13 hour flight. The staff didn't seem to care - rarely saw them."
Cons: "Leaving late due to an electronics issue started the ball rolling for near disaster upon arrival. Warning - unless you have more than 2 hrs on the ground at Haneda, do not takes connecting flight. You have to go thru immigration, get your checked bags, customs, and beat a 45 minute cut off by the airline in order for them to recheck your bags at your arrival terminal. We missed it, had to load onto the airport shuttle bus, unload at the domestic terminal - all without any instructions given by any anyone! WAY to much stress! Friends followed us one week later. Due to a late arrival in Haneda of over an hour, they were rerouted to a different airport costing a hotel stay, the shipping of their bags, and a bus ride the next morning. In all, it cost them over $450!!!"
Pros: "It is simply awful. I'd rather fly Ryanair transatlatic than Rouge."
Pros: "The crew was nice enough. Leg room was good too"
Cons: "Showed up to hear that my flight was delayed for 5 hours. I was offered a credit with my boarding pass, but couldn't use it to buy a beer (which I think I was entitled to after learning about the delay) or anything from the convenience store. So basically my scheduled arrival time of 4pm ended up being 2am. Good thing I got to use my non-refundable hotel for a whopping 3 hours... After being told that this is apparently the normal experience for Air Canada, I don't see myself booking again anytime soon."
Cons: "It was like a boiled food"
Cons: "Our preceding flight arrived 45 minutes late so we got bumped to a later flight. Air Canada dropped the ball completely"
Pros: "Been flying Air Canada trans-Atlantic since 2005 and must say that the airline has maintained its service and quality if not improved. Except for food all aspects were good from check in to boarding to inflight service!"
Cons: "Food was boring even though I was in business class!"
Pros: "Crew was very friendly and worked hard."
Cons: "The lights were not turned off until very late in the flight and therefore it was very difficult to sleep. Also, the entertainment on the computer was difficult to work and understand."
Pros: "It was an average Air Canada international flight. There was nothing really spectacular and worth mentioning."
Cons: "There was a delay in the flight about 1,5 hours, although there was not an important reason for that. The weather conditions were good, so it was just a miscoordination of the company. It was also unacceptable that there was an extra 15 minutes delay due to an overload of luggage that had to be transferred to the plane. Most of the passengers, myself included, had a very tight connection in Munich and it was highly possible that we would not be able to be there in time. The crew of Air Canada was not aware of anything and they were not able to provide information about the connecting flights, although they were also operated by Air Canada. I believe it goes without saying that there should be a basic communication among your employees, especially about connecting flights, so the passengers can be informed. Finally we arrived at Munich airport 15 minutes before the connecting flight Munich to Athens. I was at my gate on time; the boarding was still available. After rushing and getting stressed to catch my flight, I found out that my ticket from Munich to Athens was canceled by Air Canada due to the initial delay in Toronto. However, nobody ever informed me about the change, which is unprofessional and unacceptable. The next available flight from Munich to Athens was the next morning. I should mention that all these happened on the 31st of December. So I was forced to spend New Year's eve alone in a hotel in Munich airport, instead of being with my family in Athens. All this was because of the irresponsibility of Air Canada, for a ticket that costed me almost $1,200. Finally, a small detail; Air Canada needs to renew the menu during the flights. It is exactly the same for a couple of years now."
Pros: "Aircraft was clean and well presented. Inflight entertainment was very good with wide selection of movies & TV shows to watch (appreciated on a 10 hour flight!)."
Cons: "Could have done with a couple more inches of leg room."
Pros: "The passengers on this flight were terrific. Also the new plane was very comfortable."
Cons: "After a delayed departure from JFK we had to RUN to make our connection in Toronto. I'm traveling with my wife for our honeymoon and yet we couldn't get a seat together (we'd called customer service the week before who informed the crew). The boarding experience was rushed by airport staff and the flight crew were overly abrupt with passengers on board (bathroom requests by a mom with an infant to water requests by multiple passengers)."
Pros: "The Air Canada crew were great."
Cons: "I had arranged a domestic flight within Japan that would depart from Haneda about 2.5 hours after the Air Canada was scheduled to land there. BUT unfortunately the Air Canada flight departure was delayed for about that much time in Toronto due to mechanical issues. We were promised that Air Canada staff would be on hand in Tokyo to help those of us who would miss our connections. HOWEVER after getting to Tokyo (about the time my domestic flight was taking off) going through immigration and customs and then waiting in line to talk to Air Canada staff, they told me that since my connecting flight (an ANA flight to Miyazaki) had been booked by my son through the Skymark website, they were going to do absolutely nothing at all to help me--no help with arranging an alternative flight, no help finding a hotel room--nothing, absolutely nothing. They left me high and dry in a bad situation."
Pros: "Comfy flight, nice staff and great food!"
Pros: "Within ten minutes of eating the provided dinner, I got sick and threw up for the rest of the flight and the full day after."
Cons: "The economy seats on Canada Air are about as small as they can possibly be."
Pros: "Food is satisfactory."
Cons: "Seats in Executive First are lie flat but uncomfortable for sleeping perhaps due to insufficient cushioning and coarse fabric. The crew is sub par as always and becomes a glaring miss compared to other airlines, especially given my comparison with Lufthansa for a connecting flight. The entertainment systems are poor as well, both in screen resolution, controls and somewhat lacklustre programming. The business class is not good value, not because I would travel economy, but given a choice I’d pick business class on another airline."
Pros: "The service is nice"
Cons: "The leg room and seat space are small which make the trip really miserable for me"
Cons: "Getting the last seat on the plane that does not recline for a super long flight. Having that chair also have a busted headrest."
Pros: "The plane was very new. The entertainment setup was great. The crew was very friendly. The plane had many empty seats allowing people to move around. We had an infant and were allowed to board early, which really helped."
Cons: "The long flight and average legroom do not allow for comfortable sleep."
Pros: "crew was amazing, great service, very helpful and pleasant. Loved the non-stop flight to India."
Cons: "Food needs more flavour. Wanted to buy duty free liquor, however, they were out of stock of the item I wanted....only had 4 bottles of Crowne Royale on board."
Pros: "On board service was good"
Cons: "There were a number of entertainment options on the personal entertainment system, however, not many were to my liking."
Cons: "Same as above! I don't even went to Toronto!"
Pros: "The plane Air Canada use in the line Tel-Aviv - Toronto is great, it feels bigger than other alternatives. In addition, the crew was very kind, and the entertainment options are veried and excellent."
Cons: "Not a huge minus, but the meals given in the flight were OK, but preaty basic and simple. Comparing to the others, Air Canada can improve this aspect."
Pros: "I liked everything about this flight, especially how they dealt with the emergency that happened on the plane. The crew kept their cool"
Pros: "The food and entertainment were great"
Cons: "I don't think I saw one attendant smile the entire flight. Considering we were all going to Paris so soon after the attacks, it would have been nice/ reassuring to see at least a smile."
Pros: "All very nice except the food which was sub-par even for an airline"
Cons: "No free snacks anymore"
Pros: "the air canada staff!"
Cons: "the food. more vegan options please."
Pros: "It was short!"
Cons: "Being in the midle seat"
Pros: "Crew, Toronto airport, intertainment"
Cons: "Waited too long inside the plane for a flight attendant replacement."
Cons: "Air Canada changed my itinerary on the return flight with originally no stops, to one stop (a 3 hour layover in Frankfurt), and with a longer flight from Frankfurt to Toronto. I had originally booked my return flight because it was non-stop.As a consequence, I will be arriving later in YYZ. This change of itinerary was handled by Air Canada without any compensation being offered by Air Canada."
Cons: "never made it from toronto to dublin. had to fly to UK"
Pros: "The flight crew were excellent. They made sure we had what we needed, and they were very friendly and accommodating. The food selections also made this long flight more bearable and worthwhile. It also helped to have some movie selection options that were decent."
Cons: "There was a flight delay for about 45 minutes before we took off. Unfortunately, being in economy, there was no way to get comfortable on this flight. I will definitely make sure I get a aisle seat on a aisle that is close to the emergency door or just suck it up and get a business class seat."
Cons: "the breakfast snack was terrible too sweet banana bread - no other choice. Very little leg room and I am not tall person."
Pros: "Flight was ok, on time etc."
Cons: "There was no pre-flight service of water or champagne, service director was missing in action, it took more than an hour after take off to get a drink, my steak was so over-cooked it was inedible. The female attendants were generally unfriendly while a couple of the guys were good."
Pros: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Cons: "How about a sip of water atleast?"
Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."
Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"
Pros: "Quick and easy flight, on and off the plane quickly."
Cons: "Small, cramped plane."
Pros: "It was a good flight, everything was good as expected."
Cons: "The carry-on I had was oversized, so I paid the$30 fee. Then I got to the gate and they informed me that the Representative was supposed to give me a luggage label along with my receipt. I only got my receipt and I was then charged another$65 for my bag. Not happy about that additional baggage fee."
Cons: "Food was 100% carbohydrate. Not a trace of greens or protein. Our party was split up even though reservations were made long in advance. Codeshare on Air Canada"
Cons: "Rescheduled 1 and a half hours later without telling us. Tough to do when you have already been traveling for 14 hours."
Cons: "Flight was late, at the end they told people to hurry up so they can be on their way with the next destination"
Pros: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"
Pros: "A very typical flight."
Cons: "No complaints."
Pros: "The flight was short"
Cons: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""
Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"
Cons: "She missed this flight due to her first flight from Little Rock getting cancelled."
Pros: "Always the service is above and beyond"
Cons: "No complaints"
Cons: "Flight was late leaving toronto, missed connection to knoxville. Captain/crew never gave explanation. United just kept saying the captain needed more time before boarding. Got to Washington and had to wait 5minutes before the tram left for gate A. United should have known we had arrived and were on our way. I paid a premium to get home at 2:15. I could have paid a lot less to get home over 4 hours later. !$10 food voucher didn't make up for that. Also, we didn't even receive an apology!"
Cons: "Could not make seat assignments for second leg of trip on line , had to wait until boarding agents to a rive 45 minutes before flight. Did not get assigned seats until most passengers were seated. They did get us is eats but not together !"
Pros: "Flight was on time"
Cons: "That I was not allowed to move into empty seats further forward. And that I would have had to pay more for a seat closer to the front. Airlines say they serve the public but they do so only tintype who can afford it. Shame on you."
Pros: "To be not treated like CATTLE!!!!"
Pros: "I liked how the flight attendants treat people in this flight. Thank you all."
Cons: "I HAVENT EVEN GOTTEN THERE YET!"
Pros: "This plane had nice seats with comfortable room!"
Pros: "Boarding was quick once it happened"
Cons: "Both of my united flights were delayed due to crew issues, one they were stuck in traffic, we'll they should leave early like we do. The next they were late for some clearance issues. The seats on this air craft were very thin and uncomfortable, you could feel the metal."
Cons: "First flight was delayed, missed next 2 connecting flights. Next flight home wasn't for 24 hours, so had to pay for my own hotel + another $200 for a rental car to drive 5 hours home. Made it home 1.5 days later. They lost my bag, bag made it home 3 days later. Overall, worst travel experience of my life."
Cons: "We paid for first class seats from Houston to Salt Lake City, thinking it would be provide us more than a regular seat. It did not. We received one drink and were allowed to pick from a basket of snacks (packaged pretzels and cookies), but that was it. No additional food, no entertainment options on our plane, no blanket, no pillows, no hot towels. We basically paid all that extra money for a little bigger seat. It was not worth it. This was our first time flying with United in a while and it will definitely be our last."
Pros: "Everything. Great easy flight"
Pros: "Sat in the middle seat had never done that before,hopefully wont get to do it again. Did not bring head phones or did not know to ask for them would of liked to watch some TV but my bad. Everything went smooth enjoyed the flight."
Cons: "Did not have head phones !!"
Cons: "New plane but uncomfortable seats that don't lean back... There was only one attendant for the entire business and economy class cabin... The first class had an attendant but only one for the rest of the ENTIRE plane! There was a TON of turbulence and we never heard ONCE anything from the attendants or the pilots about the bad weather! Scared and uncomfortable the entire flight!"
Cons: "Flight delayed 3hrs because there was no crew."
Pros: "nice plane and crew"
Cons: "they loaded us even though the plane had not been supplied with fuel and food. So, we sat for an hour while all of that happened. unnecessary."
Pros: "United flight from AVP TO EWR than TO EWR was great"
Cons: "Coming back I didn't like that I had to comeback with Air Canada to EWR. They forced me to check in my carry on. I don't care about the money just didn't like the attitude thati was treated. However United services very friendly."
Cons: "Wish the problem with plane could have been detected before we were on the plane."
Pros: "Landing was a bit rough but other than that a pleasant flight... Pearson international Airport checking in and clearing security was crazy ....line ups were ridiculous ."
Pros: "Service was excellent"
Cons: "Seats are contrived - knees bumping up against seat back. Maybe ok for short flights but 5 hours is too long"
Pros: "I liked that I could do self check in and get my boarding pass without joining a long line. Had a great flight and no complaints."
Pros: "So please tell me how it is you publish on your reader board need to park time and then you leave before that without indicating it to anyone"
Pros: "Although the flight was delayed and the passengers were not happy, the crew were patient and helpful during boarding and flight."
Cons: "The constant delays, gate changes and late departure of the flight."
Cons: "Flight was originally cancelled then it got delayed an hour the next day because of a catering truck not being there on time.. Freaking joke"
Cons: "The plane was an hour late! I was sitting with twins ten months old who screamed the entire trip!!! Having children I totally understand but the flight attendants acted like it made them angry instead of helping!!! I have flown United several times this year and there were problems on every flight! Lots of complaints!"
Pros: "This return trip had acceptable room in Coach. All on time, etc., and personable crew. The prior Arrival United plane room is unacceptable. I am a small person too!"
Cons: "My flight was cancelled with no free hotel room for the night and my bags got lost until the day after I landed"
Pros: "Paging our names for final boarding Friendly staff Offered my wheelchair since I was using crutches"
Pros: "Very nice crew"
Cons: "I was in the very last row of seats toward the tail of the plane. It was also the aisle seat. It is in part of the isle and does not recline at all. It was uncomfortable."
Cons: "The layover wasn't enough time, especially since the weather was bad. The plane from Wichita to Denver came in late which made us late. Didn't appreciate sprinting with my luggage through the Denver airport"
Cons: "My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service."
Cons: "No TV screens"
Cons: "Didn't get to board this flight. Sat 14 hours with no compensation for my time. Laying on a cement floor! The people at the counter in Chicago were rude and not helpful"
Pros: "The crew, the food and the flight was pleasant. Very comfortable i will fly united again and we reached our destination earlier than scheduled."
Airlines flying from Toronto to Salt Lake City have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights