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Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was nothing I didn’t like."

Pros: "It was a very easy boarding process and everybody I can across seemed to be enjoying themselves."
Cons: "Seats were a bit uncomfortable and the entertainment was not readily accessible."

Pros: "Service and staff."
Cons: "No entertainment system on a very new A320. Gate G14 and G15 in Minniapolis is always vey contested"

Pros: "The almonds and Fresca"

Pros: "All went smoothly ."

Cons: "Delta delayed our outbound flight causing us to miss our connection."

Pros: "On time. Good customer service. Easy route, no hassles."
Cons: "N/A"

Pros: "Media access was great, flight was on time and flight crew was pleasant and helpful!"
Cons: "Space between seats/rows was really tight and I'm short. Would imagine for someone taller it would be really uncomfortable."

Cons: "Nothing"

Pros: "It was good"

Pros: "NOTHING"
Cons: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."

Pros: "Nothing"
Cons: "That I couldn't reschedule due to the hurricane. I got stuck in Texas because of the hurricane. They didn't want to reschedule the flight because Denver was not apart of the affected area."

Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"

Cons: "Wifi didn't work (network wouldn't show up)."

Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."

Cons: "Seats are hard. Sat in the exit row."

Pros: "Good Snacks, crew is friendly, toilet was clean and we arrived on time"
Cons: "Nothing"

Pros: "Excellent service"

Pros: "Upgrade to first class"

Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."

Pros: "nothing"
Cons: "not enough leg room and space. The business class should be at the minimum for economy. My standard carry on luggage did not fit the over head compartment."

Pros: "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
Cons: "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."

Cons: "Announcements at the gate could be more clear."

Pros: "Clean aircraft, boarding area, and friendly flight crew."

Pros: "Never ever get economy fare! Getting a seat at he gate is a nightmare!"
Cons: "Seating assignment process. Length of time to talk to anyone at the gate. Pregnancy priority seating is impossible."

Cons: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."

Cons: "Two overhead bins burst open during takeoff. it's pretty scared when luggage could potentially come flying at your face."

Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Pros: "The flight left on time and landed earlier than anticipated"
Cons: "The seats were narrow and very upright"

Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."

Pros: "Staff as always was very attentive and courteous. The board process proceeded smoothly and we were able to depart a few minutes early."
Cons: "One attendant did display a slight level of un-professionalism after spilling a drink on my mom and not apologizing. I chalk it up to her embarrassment and she probably just forgot."

Pros: "Left on time and arrived 20 min early!! Free in-flight entertainment is a huge plus!"

Cons: "We were delayed one hour leaving Salt Lake due to mechanical failure. Otherwise, everything was great"

Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"

Pros: "Short eas6 trio"
Cons: "Lack if parking at airport"

Cons: "Super small plane"

Pros: "We flew first class for the first time. Now I don't think I'll fly any other way!"

Pros: "Kindness and politeness, on time lots of explaining"
Cons: "Beyond seat space all was perfect"

Cons: "Flight delays automatically book you to the next available flight after speaking with a representative stating that you would still like to stay on the same flight and receiving confirmation that will happened."

Pros: "Newer plane! Comfortable"
Cons: "Nothing just great"

Pros: "I had to hassle Delta going down because they did not precheck me. Blamed TSA. Called customer service when I checked in online and they got it done without a hassle."

Cons: "Economy seating is tight, uncomfortable, and my body was so cramped it was painful!"

Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"

Cons: "."

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."

Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."

Pros: "Having status. Always on time. They run their schedules like European trains."

Cons: "Delayed 3 hrs missed connecting flight waited 3 hrs for next one"

Pros: "Crew was very nice."
Cons: "Flight delayed by 5 hours last minute, making my layover 17 hours long. The delay caused my car rental place to give away my reservation so I had to wait an additional 2.5 hours to get a rental car. The primary reason for my travel was a wedding and although I made the actual wedding, I missed most of the pre-wedding activities that I had rsvped for. The seats were really uncomfortable, particularly the lack of low back support. I was very sore after the flight and was unable to sleep despite having been awake for over 24 hours prior to the flight. We were finally given meal tickets but was unable to use as everything closed at 10pm."

Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."

Cons: "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"

Pros: "Nothing"
Cons: "Flight was delayed, but it's not even delay, but the terrible incompetent unprofessional way this was handled."

Cons: "Terrible plane. Old. No tv. No charge points"

Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."

Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."

Pros: "- Got to the destination early."
Cons: "- time it took to get off the plane. - time it took for baggage to come out. - being forced to check in my carry on bag that had fragile items."

Pros: "The boarding was quick"
Cons: "I am surprised that an 8 hr international flight, had no WIfi.. I had to continually ask and check the time with Crew members. This needs to change when the average seat is $800-900 and the flight holds 35 seats. AA is raking in WAY to much money to be this cheap. No WiFi and having to look up to the middle isle to watch a child's movie on repeat " Guardians of the Galaxy." My neck and back were in extreme discomfort from the 8 hr flight back to NYC. If AA had headrest monitors and WiFi this could be avoided. Its 2017 stop being cheap!"

Pros: "Nothing"
Cons: "I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable."

Pros: "The crew was professional and very accommodating."
Cons: "Cramped quarters."

Cons: "Seats were too small which made it hard to get comfortable."

Pros: "The food"
Cons: "The smell of the bathroom"

Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"

Pros: "The staff was very pleasant and helpful. I was able to change my seat to sit with my husband because there were empty seats."
Cons: "I didn't like the fact that children sitting behind us weren't told to stop kicking the chair. They also spoke loudly when it was quiet and thus woke me up from my sleep. We were delayed leaving due to unforeseen circumstances, but our arrival time was only 15 minutes later. There was a lot of turbulence during this flight."

Pros: "Flight was good, there was no entertaiment, so i put one, but the flight was only almost 4 hrs. At night."
Cons: "I like the service I got and the service I got. I have back surgery and walk with assistance and the lady that helped me a the the birding desk took care of my needs and it was so much appriciated.. Thank you."

Pros: "All of the flight attendants on American Airlines were very helpful and professional."
Cons: "The American crew made a long flight comfortable and bearable"

Pros: "The crew was nice."
Cons: "The planes are old. Needless to say there is no Wi-Fi, and the only entertainment on a 7.5 hour flight was a tiny tv in the center of aisle. 1987 tech in 2017. Our plane was delayed for 8 hours due to a broken hydrolics system, and no compensation for additional expenses due to equipment failure was offered."

Pros: "I like américain airline"
Cons: "I don't like the transfer between the aéroport it take long time plus I pay the ticket for the bus when I ask British crew they sad is free. And I arive to my second fly in last minute.clise to miss the flight"

Cons: "The check in process at JFK was a disaster. The kiosk check in machines were constantly malfunctioning, where to line up was unclear, and staff acted frustrated. After several failed attempts with the kiosks you have to wait in line to check in at the counter anyways. It would have saved almost an hour of my time to just go straight to the counter-- had I been allowed to. I wanted to check a bag which contained some fragile items. Several bottles of wine which I wrapped in bubble wrap and cushioned with my packed clothes. I requested a "Fragile" sticker to be put on my bag. I was told "We don't do that here". So I asked if they handle ALL bags with extreme care and I was laughed at and told to go on my way. When I got my bag at my destination-- the outside of my leather suitcase was sliced to the lining. There were scuff marks and torn leather. My wine had been completely shattered. Not just a crack in the bottle, but flattened completely. My clothes were stained, my bag ruined. I don't know if putting a fragile sticker on would have prevented this, but I don't understand why they just "don't do that". We are trusting our property to the airline when we check bags. I will never trust American Airlines ever again. They don't want to know if I have anything fragile, and they don't care when I tell them."

Pros: "Nothing"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"

Pros: "Friendly and attentive crew. On time."
Cons: "Upgraded seat to be more comfortable. Very, very cold. Uncomfortable cold. Apparently it was an old plane and adjustments to temperature were difficult. No individual tv screens. At one point the steward lost control of drink cart and crashed into my personal headphones which he broke."

Pros: "Smooth ride and friendly staff"
Cons: "We were a little delayed"

Pros: "Friendly crew and efficient boarding"
Cons: "Older plane without individual entertainment choice. No food other than a single bag of pretzels offered."

Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."

Cons: "It really wasn't "On-Time", but you couldn't tell that from the monitors. (I'm sure you like to keep your statistics "clean", but they shouldn't be dishonest.) A TSA? agent had us initially wait in a long incorrect line after we picked up our passport scanner sheets even though we told her we had a tight connection. Afterwards, she moved us along with a few others. That line could have swamped us!"

Cons: "4 hours delay and a plane with no tv or any kind of entertainment."

Cons: "Your partner vayama doesn't provide the terminal or airline. Went to Iberia/ terminal 7 just to realize it was AA/terminal 8."

Pros: "The view"
Cons: "3 hour delay - no compensation. Very old plane - no televisions, communal in-flight entertainment. Uncomfortable seats, dirty tables, loose arm rests. Food was outdated and terrible."

Pros: "Early departure and arrival, mostly comfortable flight, satisfying food, helpful crew"
Cons: "I did not have the option to reserve an aisle seat in advance, and I was stuck with a middle seat."

Cons: "The flight to NY took too long and I missed the connecting flight to DC. There was no one to help speed up the process through security and customs so I could make my flight instead, I was just rebooked for a flight 4 hours later. I have to drive to Richmond, VA tonight to make work tommorrow. I hate this neglect towards time."

Pros: "Great staff. Decent food. Great entertainment selection"
Cons: "Boarding process was a bit messy"

Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."

Pros: "Customer service excellence The flight attendants were very attentive"

Pros: "Nothing"

Pros: "When I arrived at the airport to see the scheduled 9:30a departure was pushed back to 1pm, the gate crew did a good job of keeping us updated and they even provided lunch! The plane was undergoing maintenance but they found another plane and did not have to cancel the flight, and ultimately got us to our destination safely. Crew was very nice."
Cons: "Flight was delayed 4 hours so my half day of travel became a full day, half of which was mostly wasted at the airport. Would rather have been with my family than sitting at the airport."

Cons: "My family and I make I JFK -LAX reservation 4 months ago. We came to LAX three hours before our flight to make sure we get good seats. At the checking kiosk we did not have the option to pick seats , there was a message on the boarding pass that said to go see boarding agent. So we did, appreantly they over booked the trip and they were looking for volunteers to give up their seats!! Why did we have to be on stand by if our booking was confirmed 4 months ago!! They made us wait until the gate was closed and then they found us seats . This trip caused us mental anguish I will never fly American Airlines again"

Pros: "Never made this flight they rerouted."

Pros: "Reserved seating at time of boiling so all 5 of us sitting together."
Cons: "When we got our boarding passes we were all sitting in different places. I cannot understand how you sit a 3 and 4 year old away from their parents. Shocking oversight."

Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."

Cons: "The stewardesses repeatedly rammed their cart into my seat. They were so rude. it was appalling. I will never fly american airlines again"

Pros: "Was up to standard for everything. nothinf lacking, not exceptional"

Pros: "The associates at the terminal, who faced long delays and concerned and frustrated customers were patient and gracious. Following prescribed procedures they made announcements, apologized and provided snacks for the long delay."
Cons: "Having to wait for an extended time in the terminal. Delays turned my 10 hour journey into 24 hours."

Cons: "Delayed almost 3 hours."

Pros: "Flight was on time and service was good"

Cons: "Airline refused to honor ticket purchased through vayama. Kayak. American seems to be in some kind of work slowdown and they tried to make as many people as possible miss their flights. It was awful. I will never fly american again. Awful."

Pros: ".."
Cons: ".."

Pros: "Nothing"
Cons: "The crew i ask for a coffee with half and half and he tell me that is not a starbucks horrible fligth departure delayed"

Cons: "The cabin crew were quite unpleasant. Seats are terribly crowded and uncomfortable"

Pros: "We flew out of Dallas on AA Eagle and what a great flight! Super roomy, great staff, newest aircraft. Loved it .. wish we could have flown all the way home to SLC on the Eagle!"
Cons: "The only thing we didn't like was the turbulance coming into Amarillo (tornado warning!) but the AA Eagle handled it just fine .. so truly there are NO complaints .. Love this short flight between Dallas and Amarillo!"

Cons: "3 hour delay"

Cons: "Almost a 3 hour delay."

Cons: "Pilot was very confusing with messages, ended up going back to gate to get gas after we began to taxi then sat on the tarmac forever. Only received water and a small granola bar after the third hour on the tarmac began. Pilot kept saying 30 more minutes, 30 more minutes. All in all it was just over 4 hours from the time I boarded to the time I took off."

Cons: "All of the unexpected baggage fees ($40 for a carry on bag? Really?) and fees if you wanted to pick your seat. You even had to pay for snacks and drinks that are always complimentary! And I have never sat in more uncomfortable airplane seats (they didn't recline AT ALL). Plus could they have made a smaller seat tray? Frontier is a joke of an airline"

Cons: "The fact that you charged $60 for carry over on. Why would I fly with this airline again when at least on most other airlines I don't pay for carry on?"

Pros: "I thought the crew was very nice, seats were comfortable although many may not agree. There is more legroom since the chairs are thinner and lighter."
Cons: "Didn't realize there was a carry-on fee which is my own fault but will cost you minimum of 70 round trip. It is hard Tom figure it out in their site however. For that cost they should at least have wifi on the plane which they do not."

Cons: "Staff was not nice."

Pros: "We did finally leave after 6 delays. The crew were tired as we were we all. The airline sent updates but the flight crew on the ground didn't know what was going on. the updates were inaccurate."

Pros: "Efficient, on time, attentive crew."

Pros: "non stop flight. crew was pleasant."

Pros: "Prices we're good. The on flight staff was friendly, it's unfortunate that you have to pay extra for non alcoholic drinks and carry on bags. Gone are the days of cheap flights AND honey roasted peanuts. But I guess that's the trade off for cheap airfare now a days."
Cons: "On our departing flight my husband and I had gotten us and our 4 kids up to the gate only to realize I had forgotten to add my lap child to my ticket. I get that it was not convenient but the lady was very short and rude and angry with us, she treated us like complete idiots. While it was an unfortunate thing to have slip my mind, it happens! I was bound to forget something when packing and prepping for me and 4 kids to travel. We offered to show our post on Facebook when our daughter was born as proof of age. But she gufawed that ridiculous idea. Because obviously we could have set up fake accounts and hacked the dates to make it look like our kids was under 2!! Really!?? A social security card doesn't even show birth dates. Anyway, the whole charade left us feeling very embarrassed, frustrated and like we were criminals or something. She handled things very unprofessionally and showed us no empathy whatsoever. She told us we would not be allowed onto our return flight without a ss card or birth cert. Which we got when we reached our destination. Upon boarding for the return flight the workers were great. They let us right on the flight and didn't even ask for the birth cert. or anything. They used common sense. Which is what I wished this other flight attendant had more of."

Cons: "Easy efficient and friendly"

Pros: "same as above"
Cons: "same as above"

Pros: "Nothing"
Cons: "2 hour delay with little information and no apologies"

Pros: "see previous review"
Cons: "see previous review"

Pros: "-On time -Got me to and from my location -Not a full flight, so I had breathing room"
Cons: "-$40 for a carry on? I've never heard of that. I must be spoiled with Southwest -Fees for everything -No free drink"

Pros: "Online check in feature"
Cons: "Paying for a carry on? Seriously? And charging separately one-way for a one hour flight?! This is absurd. Won't be flying frontier again."

Cons: "Seats do not recline. You can only have one personal item....no carry on unless you pay a fee. Would have been nice to know before booking. I will probably not use Frontier again."

Cons: "Total bs they charge $40 for a carryon!! After paying $300 for a flight from Philadelphia to Orlando. Also charged $16 for a standard seat!! Will never fly with them again."

Cons: "the pilot almost crashed the plane"

Cons: "Having to pay for a seat after buying the ticket. What were our other options? Standing in the aisle? And paying for a carry on? With all the "optional" add ons we would have been better off going with another airline that had more room, complimentary drinks, a real tray table that fit more than a phone on it, reclining seats, etc. Very disappointing. I will never fly Frontier again and will steer friends and family away from it."

Cons: "The website was difficult to navigate around, redundancies, and not easily Checking in My colleague and I did everything at the same time and our pricing per seat was different"

Cons: "Seats feel like sitting on plywood,very uncomfortable."

Cons: "When I decided to pay for a drink-tomatoe juice, ONLY BLOODY MARY WAS AVAILABLE-yuk"

Cons: "You have to pay extra for your seat - if you want to sit with your party and not be scattered all over the plane. You have to pay for your carry on and you have to of course pay for your checked bag. So everything you saved on the cost of the flight is eaten up with the extras."

Pros: "I am pleased that I was able to get such a great deal on the flight. I also find the firmer seats to be comfortable.. There's no pillowy headrest to push against the back of my head. (For me this is important because headrests make my neck and back hurt.)"
Cons: "Nothing! Just be sure to read up on the baggage rules before you book and/or before you check in"

Pros: "The staff at the airport was outstanding. The prices were great. Pilot gave constant updates on why we weren't taking off. Yes, we were quite late in our departure but it was not the fault of the airlines."
Cons: "The flight attendants were not the friendliest."

Pros: "Low fare"
Cons: "High baggage costs for checked AND CARRY-ON bags, add on fees for everything, seats don't recline. I'll use a full service airline next trip. I will say the aircraft were new and clean and, they were very accommodating about a legal handgun in my checked baggage."

Pros: "A flight attendant didn't let me stand near the restroom, but she called me back when the restroom is free,and was fair to me even though other people tried to get in line in front of me."
Cons: "The carpet in the airplane needed to be vacuumed. We had to sit on the runway for a long time, and then we finally took off and the take off was pretty rocky. It would have been nice if we could've gotten more communication About why we were delayed for so long. It also would've been nice if the pilot would have explained why we had so much turbulence. It would have been nice to see the pilot too. Plus this fasten your seatbelt sign was on for a very long time because a taxiing for a long time and then waiting to get to cruising altitude, so it would have been nice to have a estimated time of when that sign would have been off. I was dying to use the restroom for over an hour."

Pros: "the people were friendly and attentive."
Cons: "they charge for EVERYTHING, and i do mean EVERYTHING!!!!! i will likely go with southwest next time."

Pros: "a smooth landing on a very turbulent day thanks pilots"

Pros: "At least Frontiet airlines boarded by zones as announced. Recent flights taken by me on another airlines leftmewith the impression that the passengers controlled the boarding process."
Cons: "Boarding"

Pros: "Nothing really other than making it to my destination"
Cons: "Getting charged at the airport for my small piece of luggage for no reason and poor customer services. This will be my first and last time flying with frontier."

Pros: "Flight was good, even got to Charlotte early."
Cons: "Took an hour and half to get the luggage. Seems they forgot to unload those of us that didn't continue on to Orlando and added new passengers bags on top of ours. Plane was ready to leave and we all were standing in baggage claim waiting while they offloaded all the bags and found the Charlotte bags."

Cons: "The cost for carry on, paying for water, the delay"

Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."

Cons: "Charging ridiculous amounts for a carryon...60 dollars is ridiculous! Never again."

Pros: "The crew was very friendly"
Cons: "This was my first flight with Frontier. I didn't know that the seats do not recline, there is no wifi, and you have to pay extra for literally everything. I didn't realize that you had to pay extra for all bags (I've never heard of anyone charging extra for a carry on) when I purchased my ticket. I chose Frontier due to the affordability of the fare, however once the extra fees are taken into consideration, this was no longer the lowest price available, and there was certainly no other reason to make this airline stand out as preferable over other airlines."

Cons: "Flight was delayed and customer service was lousy."

Pros: "Boarding process was easy Crew were attentive On time I didn't pay for a seat, but got an aisle anyway"
Cons: "Checked bag and seat fees Seats do not recline Charge for water! Tray tables are half the size of typical trays, but I guess since they don't feed people, it's not much of a problem"

Cons: "Getting nickeled and dimed for everything from carry-ons to seats to drinks. Uncomfortable seats"

Pros: "Easy quick boarding"
Cons: "No entertainment or courtesy drinks on the flight"

Cons: "plane 2 hours late. They charge for everything-even your seat"

Pros: "Good deal, until...."
Cons: "Had to pay for everything, $40 to carry on a bag, and $35 to check in a bag---This gets rather spendy when traveling with a family of 5!!! Plus if you want anything, you pay! Not sure about this new system."

Pros: "the seats were very close together. the person next to me had body odor."

Pros: "The attendants were friendly."
Cons: "We were late. Seats were cramped. All beverages cost money."

Cons: "Bag fee is expensive."

Cons: "I had a carry on that I always fit under my seat on other airlines and I put this carry on in the sizing container at check in only to be told it was a little bit too large because it didn't fall right into the container. I was then told I needed to pay $60 for the carry on bag, which was the cost of my whole round trip flight. The seats were also very uncomfortable."

Pros: "Smooth flight, courteous staff and on time."
Cons: "Be sure to get there definitely two hours prior due to their strict policy about boarding. It would be nice to offer something for their flight, snack, etc. At least water."

Pros: "Again, fine crew and on time"
Cons: "Again, very uncomfortable seats even on a short ride"