Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 6% drop in price.|
|January||Most popular time to fly with an average 17% increase in price.|
Average price of a round-trip
|$830||(avg. price over the last 2 weeks)|
Good deal for a round-trip
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Scores according to KAYAK customer reviews
Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Cons: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"
Pros: "the crew was really nice! there is not enough space for legs!"
Cons: "if they could not charge extra for the checking bags!"
Cons: "Little late boarding and leaving. No explanation"
Cons: "Flight arrived about 15 minutes late."
Pros: "Business Class, seat 1L. Comfortable flight. Arrived well rested."
Pros: "Comfortable, quiet Boeing 787-9 plane. Good food. Timely."
Cons: "Menos tiempo en las escalas"
Pros: "Flight on time Departure & arrival"
Cons: "Two seats in every set of rows"
Pros: "For an hour flight food or entertainment is not needed."
Cons: "Baggage allowance."
Cons: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."
Cons: "TV at each seat"
Pros: "The seat was very comfortable and the service friendly."
Cons: "The flight was four hours late! Inefficient boarding process, no information given about delay."
Cons: "seat, food, entertainment system and options"
Pros: "Crew was very helpful and polite. Seats are ok"
Cons: "Didn’t know that Mac users need to download app before the flight. My suitcase handle was ripped, filed a report. See what happens. I guess someone will contact me."
Cons: "All the flight"
Pros: "El vuelo salió a tiempo"
Cons: "Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto."
Cons: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."
Pros: "Friendly employees"
Cons: "Seat pitch"
Pros: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"
Cons: "My baggage was lost"
Pros: "The plane itself was awesome!"
Cons: "The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!"
Pros: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Cons: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"
Pros: "Boarding and ticketing staff were helpful in guiding us through the process of traveling with a dog."
Cons: "I appreciated that there were two meals but would have appreciated more water. And a gluten free option for breakfast would have been great."
Cons: "It was on time, not like other LATAM flights within the country!! Comfortable reclining seats, good entertainment and meals"
Pros: "The fact that I made it to my destination and Home safetly."
Cons: "The service is terrible . They lose bags , the planes are dirty, you can still see head grease on the windows and old dried up food on the seat backs. We were delayed 40 minutes. No annoucement or notification . The staff are rude , and don’t care . Very unreliable airline - the food is disgusting."
Cons: "They lost my bag and I had to wait a full day to get it back."
Pros: "Flight attendants."
Cons: "To go through security again in Lima to Miami in spite that we just came from another plane."
Pros: "The plane crew was fine and the pilot kept is informed"
Cons: "Flight delayed 154 minutes. Lines to board were not marked as to which lone to use. No info provided by airline personnel to assist in choosing which line. Long wait for luggage. In excess of 25 minutes."
Cons: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."
Pros: "Friendly crew Good entertainment options with the Latam Entertainment app"
Cons: "Boarding process not organized Seat pitch extremely tight Poor complimentary food options Flew Latam during a trip through South America and needed to change route for my wife, Latam told us we had no options and we’re forced to canceled remaining 3 flights of 2 week leg of the vacation. Terrible customer service will never fly Latam again"
Pros: "Everything was ok except the food. read the other side and do something about it."
Cons: "the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better"
Pros: "The entertainment was awesome."
Pros: "Service was very good and professional"
Cons: "Flight was packed but thats expected"
Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"
Pros: "I don't know that I like anything"
Cons: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."
Pros: "Cumplimiento fe horarios"
Cons: "Cambiaron el aeronave y aeropuerto."
Pros: "Ok food."
Cons: "I cant even fit my actual problem in his box but point it ill never travel with them ever again. Noone was able to help me when i needed to change my tickets noone knew what they were talking about and everyone you talk to gives you false/different information."
Pros: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"
Pros: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Cons: "Company was not able to understand situation and did not offer solution. I lost my money"
Pros: "Was a very good experience, very professionals Exceeded all my expectations A+++"
Cons: "Gate change was imposible to keep track of unless you walked from gate to gate and made sure you were at the correct one. Almost missed our flight as we were told gate 5 and it was changed to gate 10 in Spanish over the loud speaker but not in Englist and we just made the flight after they closed the door!!!!! Thank goodness they let us on. Need gate board where gate 5-10 is."
Pros: "The plane was clean, the flight was good with minimum turbulences."
Cons: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."
Cons: "my luggage arrives with delay of 8 hours."
Cons: "no breakfast"
Airlines flying from Trujillo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights