Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.
Some of the flight attendants were rude and not very welcoming at all.
We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!
window seat in back didn't have window
There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back
Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".
Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.
The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.
Excellent support from everyone as all were very helpful with assisting my need for wheel chair.
The food is very tasty, but AA has not changed the menu in at least one year.
Plane was dirty and crew inattentive.
Easy and efficient boarding for a busy flight. Efficient, attentive and intuitive cabin crew. Good in-flight entertainment and facilities.
The aircraft was extremely cold throughout the duration of the flight. Of all of the long haul airlines I've flown with, I find that American Airlines offers the least leg room.
On time. Comfortable seat. Courteous crew. Easy transfer.
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