It was hot and not as comfortable as the flight to Chicago. Must have been a different plane that needs to be worked on or replaced.
My flight was delayed so bad i missed u it so i just said never mind
Wonderful flight! The crew was good, check-in was good and orderly and the flight was uneventful and good.
Gluten free snack options and meals that offer both gluten free and dairy free.
Late FA meant slow boarding. WiFi did not work. I’m a medium plus sized passenger. The seatbelt was for the first time ever barely fitting. And we delayed on the tarmac 40 min
The best airline I have ever travel , really good customer service, attention and service !!
I flew Delta last week and United Airlines is a poor substitute mechanical problems with the plane and shitty food among other things made my travel experience what’s become to be expected from United no way is it ever worth the money they make us pay
No in flight entertainment, gate employees were very quick and impatient, plane was uncomfortable
Some of these FA’s need attitude check. Snarky bitches
One the best cabin crew team we have ever had (I have flown globally for more than 2 million miles), food was good and wines choices were great.⁰
Not much space for someone 6 feet high in normal economy seat. My knee hurt
Terrible check in experience in Miami airport by a so-called supervisor. Food came and they were picking up trash within 5 mins. Did not get fed again for about 6 hours. No chance to buy anything on board, horrible experience. Flight attendants have no control over passengers dropping off bags closer to the exit, not close to their seat.
The food was okay and the space in business class was smaller than we had to Singapore.
American Airlines is a great dependable airline, on time arrival and departure with polite crew and staff.
I booked 1st class, my flights were changed and I was sitting in the middle at the back of the plane. A far cry from the 1st class I purchased for my flights. I am grateful I arrived on time.
I couldn't use their app to select seats or check in because they made a business partnership with UnderPricer to control and sell those options when you purchase your tickets through that agency. And yiu can't get any assistance from UnderPricer. Vueling has made a terrible business decision to partner with them.
Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay
Seriously, not displaying departure gate until very last minute is awful. Specially when you have to take an elevator and then transport to go to the sub-terminal. That’s awful in such a busy airport as Heathrow. And I cannot choose seat on this flight because it’s run by British Airways, even entering locator code.
There was no drink/snack service and the electric outlets were not powered so I couldn’t charge my phone.
Plane was filthy- food in the seat, on the floor, on the tray.
We were never able to take this flight because our first flight from Austin to Dallas was cancelled.
As I said Al & AJ were absolutely the best and wow they should be recognized for their amazing service!
Flight was on time. Boarding process was tedious. Not much overhead cabin space. Seats very close (front to back). Uneventful trip just the same.
The crew will not help you with the overhead bin even if you are business class. If they do, there's always the sentence " we are not supposed to lift anything".... To charge for seat assignment in business class is nothing short of money grabbing/ ripoff. The ground service in London is better than Vancouver, which was atrocious.
Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on
Our luggage is missing. We are at the Hotel Gran Via in Barcelona
Excessive delay without proper communication. Mediocre for a BA flight.
Another old plane. This time they changed gates at the last minute and when people arrived boarding was delayed
Still unhappy cancel fight rebooking half of what I paid fore! Terrible!!!!
The food was awful and little, on the plane there was not space to even move in the aisles, the seats were super close to each other, no confortable at all!