Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Austin
Most visitors from Turkey need to provide a negative COVID-19 test result and/or quarantine to enter Austin. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for Austin
Visitors from Turkey are not required to quarantine after entering Austin.
Visitors from Turkey must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Austin.
Current regulations for vaccinated travelers to Austin: most visitors from Turkey may enter Austin but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "best airline"
Cons: "when its best there is no comment"
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Cons: "Needs more improvement"
Pros: "No comments."
Cons: "No comments."
Pros: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Cons: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Pros: "Crew was very helpful for everything"
Cons: "I was not able to fly"
Pros: "Great experience"
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "The crew was very nice, courteous and helpful"
Cons: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Cons: "Great selection of movies and the food was really good as well."
Pros: "The airplane and clean"
Cons: "The seats destination between them very small"
Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Pros: "Staff on the plane is fantastic."
Cons: "No option to pick a seat in economy class."
Pros: "exellent in everything"
Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints great flight"
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Cons: "I cannot think of a single thing."
Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"
Pros: "In time ,food"
Pros: "Excellent on board staff"
Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"
Pros: "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."
Pros: "Good service."
Cons: "Poor choice of entertainment."
Pros: "The leg space the reclining chair the personal tv the head rest The food"
Cons: "Theyt cancelled my trip"
Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"
Pros: "Great service and excellent flying!"
Cons: "Food was a bit dry"
Cons: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
Pros: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Pros: "Excellent airport; always on time; good meals; excellent entertainment"
Pros: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Pros: "Great service. Great food. Solid entertainment."
Cons: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Pros: "Onboard crew"
Cons: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Cons: "horrible customer service at the airport. very unaccommodating."
Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"
Pros: "Airport staff."
Cons: "4 hour flight wolith no entertainment system and old aircraft was a huge drop I am frequent Qatar airways customer, and this flight was the worst"
Pros: "Everything was good!"
Cons: "More movies, no wifi, better food"
Pros: "Flight was on time ."
Cons: "The seating was not organized when people needed to bored. It was busy and people where rushing to get in the plane ."
Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Pros: "The boarding process was simple, food was ok."
Cons: "What a terrible flight. There was absolutely no leg room. I'm 180cm but I imagine Qatar airlines have taller passengers. I understand they are trying to squeeze as much money out of their flights as possible but it was to the point of such severe discomfort that my right knee still hurts half a week later. The reason that it hurts so much is that there was a post through the right half of the leg room under my seat, which was already super limited to begin with. DO NOT GET A WINDOW SEAT, WHATEVER YOU DO. It was a 7 hour flight and I was SO MUCH PAIN. Horrific. The flight staff was rude. I will never fly Qatar again under ANY circumstances. I would rather travel months by boat, or even walk for years on end then go through that 7 hour experience. Qatar's cheapness lost them a customer!"
Pros: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."
Cons: "I am platinium and got treated that way!!"
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."
Pros: "Alinda, the stewardess."
Cons: "Too long journey."
Cons: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Pros: "Nothing, weren’t even allowed on the plane."
Cons: "Should have let me on the plane."
Pros: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Cons: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"
Pros: "The crew was okay And the seats good it’s little wide In general was okay"
Cons: "The food not so good I like service on the plane was good"
Pros: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Cons: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Cons: "Great airline, great staff."
Cons: "Excellent as usual"
Pros: "Everything was fine."
Cons: "All reasonabley good."
Pros: "Everything else"
Cons: "Cabin crew less approachable than usual"
Pros: "Business class makes the entire trip much more comfortable."
Cons: "no negatives"
Pros: "Attentive and very professional flight staff. Excellent food in Economy."
Pros: "Service was excellent"
Cons: "Veg food needs to be improved in ROME-DUBAI Sector."
Pros: "good attitude , friendly service from the crew members"
Cons: "seat spacing was very narrow"
Pros: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."
Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Pros: "Great and friendly cabin crew. Lots of movies to chose. Food was great."
Cons: "All was great"
Cons: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."
Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."
Cons: "Nothing at all"
Pros: "Food was good when we got it."
Cons: "Flight crew was horrible. They rarely picked up Trash and I had my call button on for 2 hrs before someone actually responded just for something to drink. They also continually bumped into everyone walking down the aisle as well as hit people with the food carts. They definitely need a lot more training. Not happy at all."
Pros: "The food was great. I like, that you can choose between different meal options."
Cons: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Pros: "Cabin crew"
Cons: "Nothing i like even."
Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Pros: "They were able to give me some medicine for my stomach ache and were so kind."
Cons: "Nothing that I can say..."
Cons: "The crew were so friendly"
Pros: "Loved my experience with Emirates. It was the best international flight I've ever had. The seats are comfortable, the entertainment options are great, staff was all very friendly, alcoholic drinks were complimentary, they give you a great care package with socks, ear plugs, toothbrush and paste, and the price was great!"
Cons: "The only negative thing I have to say is the food isn't good, but that's to be expected for me as I'm very picky. I just pack my own food and snacks."
Pros: "First time on an Airbus and it was a much more comfortable plane. Seats were roomy with more leg room, entertainment was better."
Cons: "Pizzas were pretty bad. Biggest problem was the arrival airport. Dulles is a poor airport. The people movers at arrival for more than 400 passengers are really inconvenient. How 'bout using BWI instead?"
Cons: "Flight was 15 hours long. Vegetarian food is not provided. We were unable to select food options online before boarding."
Cons: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."
Pros: "Seating and hospitality"
Pros: "So, as mentioned, this was our first time flying Emirates and from our flights from Maryland to Dubai to Philippines has been pleasant, the only issue we've had was with the security process and an incident that my wife encountered in Dubai when we were in the process of boarding to go to Washington Dulles. We landed in Dubai and we were in transit to our connecting flight. We went to our assigned gate and had to check in with security prior to waiting in our gate or boarding the plane. We checked in our electronic devices and my wife was asked to be checked. There wasn't anything wrong up until that moment. My wife cooperated with all the requests of the security agent. They asked her to go inside a security room/enclosed area and the first thing that the security agent asked my wife was why she wasn't wearing her wedding band. It was obvious that she was married because she had a tan line of the marks of wearing a ring. It was her travel ring and she removed it because it was too tight and she explained that to the agent. The agent then made the comment "so you got fat on this trip?". My wife was confused on what she said and asked her "what did you say?". The agent then repeated ..."So you're fat... that's why the wedding ring doesn't fit?" My wife was furious but maintained her cool because she didn't want to give a reason for her to be held from getting on the flight. I didn't see the situation take place and I don't know if there was anything that triggered her comment. My wife felt humiliated. I don't know the agent's name but I wanted to address the incident. Our experience with Emirates has been very pleasant but having to feel helpless after someone with authority to make that comment was humiliating and ruined the rest of her time on the flight as well as mine."
Cons: "I Was sick had a flu ! I asked for tea and I was waiting for about an hour :("
Pros: "As comfortable as one could hope for a long haul economy seat."
Cons: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Pros: "Entertainment and flight information was very good.Service also very good."
Pros: "Efficiency and friendly crew"
Cons: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."
Pros: "Enough room to move around. Very much spacious"
Cons: "India to dubai had poor Intertainment system"
Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"
Pros: "I had an empty seat next to me"
Cons: "A big lady sat in the empty seat because it was on the isle....dang it"
Pros: "Overall the service and the food provided made for a good flight"
Cons: "My flight seat assignment was changed without my knowledge"
Pros: "Pilot's landing was top noch."
Cons: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Pros: "Nothing. I was so disappointed with the whole experience."
Cons: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
Pros: "One sign had row 27> The other sign had 28 >"
Cons: "Mass confusion resulting in slow boarding."
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Pros: "The Airbus is such an extremely "customer oriented' airplane."
Pros: "Every thing was excellent"
Cons: "Turkish Air lot my suitcase. I will never travel with them again"
Pros: "Excellent all around"
Cons: "boarding was messy at IST"
Pros: "Lousy airport (not technically airlines fault)"
Pros: "All good"
Pros: "Overall experience"
Cons: "Warm airport and warm plane à/c needed"
Cons: "I didn’t like being in a middle seat"
Pros: "On board catering and new planes are a plus"
Cons: "long delay on the tarmac"
Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"
Pros: "Turkish airlines is the worst of the worst."
Cons: "The company lost my baggage"
Pros: "that we got to check in 2 bags"
Cons: "-lost one of my bags"
Cons: "Late baggage"
Cons: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Pros: "Very professional airline"
Cons: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"
Cons: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."
Cons: "Seat was very uncomfortable. Stiching placement is very bad and hurts. We had to turn back and switch plane after some technical issue. We landed in Budapest with more than 3 hrs delay."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Much bigger plane, more space. WAY better."
Cons: "Insufficient information at boarding where we were going."
Cons: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Cons: "Another 7 hr delay and then the most crowded and stuffy airport without wifi - the hub! You can't even find a place to sit down for your 7hrs, except on the ground."
Cons: "This ride was a bit ok over all was fine"
Cons: "They cancelled my seat because of overbooking but they can not explain why? I was able to change my ticket two days later. Unexperienced staff, such a caos at the thy counters."
Cons: "The board was saying on time, and it was time to depart - an hour past the boarding time stated on the boarding pass. About 5 past the scheduled depart time did somebody show up and start checking in passengers one-by-one. Worst boarding I've ever seen. Worse yet because we had to board buses, so those who did get on the bus had to sit out in the cold until it filled and could be taken to the plane."
Cons: "The only downside was that at the Ataturk airport one has to check constantly check the number of the gate because they change it sometimes."
Pros: "I like we were served loukoumi before our beautiful meal with real silverware not plastic. Cabin temperature excellent it was warm and I could relax"
Cons: "Inflight movie screen didn't work"
Cons: "small selections of movies to watch, less than the first leg from Miami to Turkey."
Pros: "Very polite air hostesses, clean cabin, nice small meal"
Cons: "No adequate room for lega"
Cons: "delay in departure"
Cons: "AC was too bad"
Cons: "old airplane. not screen on each seat. just a few on top"
Cons: "My luggage was lost in istanbul where I was making a connection Galina Zoueva"
Cons: "same as before"
Pros: "I was able to transit through Istanbul and have a mini vacation.boarding was fast - the plane was not on ground forever before takeoff. Aircrew was friendly and helpful."
Cons: "No wifi"
Pros: "Crew attentive, professional, appeared to be enjoying job with full plane."
Cons: "The mew food boxes in furst class taste terrible."
Pros: "it's the second time delta breaks my checked bag"
Cons: "it's the second time delta breaks my checked bag"
Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"
Cons: "Snacks, and drinks"
Pros: "Social distanced seating"
Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."
Pros: "Crew was absolutely amazing!"
Cons: "Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors."
Pros: "The movies were good on the plane."
Cons: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"
Cons: "They could improve the boarding process."
Pros: "Seats were comfy movie was great"
Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Cons: "the flight was delayed by about 90 minutes and the gate was changed two times."
Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."
Pros: "Excellent support from all the Delta associaties"
Pros: "Good flight attendants.."
Pros: "Inflight Service is great"
Pros: "Good service. And good features. Enough space in seats in first class."
Pros: "Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time."
Cons: "Our flight was delayed at 12:07am, and we would have missed the connecting flight."
Pros: "My upgrade was fabulous!"
Pros: "Flying first class and the attendants were wonderful"
Pros: "All good"
Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"
Pros: "Nice equipment for the ride and pleasant staff"
Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Cons: "Delayed so I was not home until middle of the night."
Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Pros: "Smooth, quick and comfortable flight."
Pros: "got to change my seat and have a spacious exit row"
Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."
Pros: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Cons: "I would have liked more of a music and movie selection."
Pros: "Perfect flight"
Pros: "Good food and movies. Comfy seating with plenty of room."
Pros: "Crew was very friendly and gave great service."
Cons: "Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate."
Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"
Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."
Pros: "Cabin crew was very polite helpful and friendly."
Cons: "Can't change the weather. Flight was delayed a bit but they were very informative as they found out info."
Cons: "Never made it on this flight and in the end my luggage was lost."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "Flight was smooth and flight attendants were nice."
Cons: "Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat."
Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "Missed connection"
Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Pros: "The crew was very nice as usual. A bit too many announcements that ran a bit too long. Other than that great folks."
Cons: "No water on the plane so no coffee and no running water in the bathrooms. They did well trying to accommodate but between that and a calibration issue in the cockpit that had us running late it was not the best delta flight I've been on."
Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."
Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"
Pros: "What they offer is OK."
Cons: "No leg room, seats vastly too narrow"
Pros: "We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good."
Cons: "Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off."
Pros: "Everything but not the food"
Cons: "Food was horrible"
Pros: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Cons: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Cons: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"
Cons: "13 hour flight and only one meal and a sandwich"
Cons: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Pros: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Cons: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."
Pros: "Everything thanks"
Cons: "Awesome thanks"
Cons: "flight delays altered all my further plans"
Pros: "It was very comfortable and service was great and good food and drink"
Pros: "Not much"
Cons: "Online check in wouldn't let us add luggage. No entertainment. No choice of food. uncomfortable seats."
Cons: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"
Cons: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"
Pros: "The food was tasty but the service was excellent. Lovely staff."
Cons: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."
Pros: "Service , timing"
Pros: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."
Cons: "Frankfurt connecting flights are the worst"
Pros: "Meal was good."
Cons: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."
Pros: "we liked the crew,"
Cons: "the rows were very close to each other, and space was tight between the restrooms, not much room for moving around and having some exercise"
Pros: "I enjoy that their planes have more space, the food is delicious, and their caring and kind attitudes all through the experience!"
Cons: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."
Pros: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."
Pros: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Cons: "I can’t think of anything I didn’t like."
Pros: "The food and service was superb."
Cons: "THE LATE HAPPENED FROM MONTREAL TO TORONTO 1:30 HOURS WITHOUT CUP OF WATER WAITING IN THE PLANE"
Cons: "There was a delay on the takeoff and arrival was taken to another gate and had to take a bus. Not crew or company's fault- but makes traveling a bit slow. Several people had connecting flights..!"
Pros: "Amazing service."
Pros: "the crew was courteous, attentive, accommodating."
Cons: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"
Cons: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."
Pros: "Crew was friendly both in flight and check in area."
Cons: "My entertainment screen wasn't working at all from Washington DC to Munich! Also, I searched Lufthansa's website to order "Halal Food" but there was no option for it! I talked to one of the crew about it, she said that I needed to call to order in advance, but she was nice enough to offer vegetarian food as a substitute which was okay."
Pros: "Convenient schedule, excellent service, good food, all-around positive experience."
Cons: "Having to pay to sit together."
Cons: "They had grabbed my carry-on luggage at the gate. I specifically told the gate agents that I put heirloom plates that used to belong to my mother in my carry-on. They assured me it would be handled properly. Well this promise turned out to be lie. The plates were broken. Even though they were wrapped. I am sad and angry. My carry-on was small and light. There was no reason that it should be singled out in the first place. Now what?"
Pros: "Comfortable, left and arrived on time , smooth check in"
Cons: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"
Pros: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Pros: "The crew were really efficient and polite"
Cons: "there were no entertainment modules, no place to plug in phones or computers and the chairs didn't lean back."
Pros: "Senator lounge in franfort was very comfortable, showers were good, french champagne, overall good food on the flight and service level very professional"
Cons: "If the flight was longer I would not have minded I enjoy long haul on lufthansa"
Cons: "I did not like the bathroom downstairs."
Cons: "Flight was canceled with no prior notice and I am requesting a refund."
Cons: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."
Cons: "I could not make it to flight due to health problems. I was refused to be given another date for the flight."
Cons: "Space between seats and leg room. Very compact for an international flight."
Pros: "When we were at the gate to claim our boarding passes, we were surprised to be told that we have been invited to business class!!! My family were so happy at this and truly enjoyed the comfort of service we received."
Cons: "When asked about the meal selection, the flight attendant, her name was COLA, told me that she would have to check if my selection was still available. I was surprised she only asked ME and no one else in the row in front or behind me. She did come back to tell me she found one for me but almost everyone else I could see had the same meal."
Cons: "I will never fly Lufthansa again anywhere"
Pros: "I am very please, and will use Lufthanza always!"
Cons: "All was great"
Airlines flying from Turkey to Austin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Turkey to Austin
Masks required on board, masks provided on flights from Turkey to Austin
Social distancing seating
Middle seats unavailable to book on flights from Turkey to Austin
Testing for antibodies, testing for symptoms for flights from Turkey to Austin
Waiving of change fees. Search flexible flights from Turkey to Austin