Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Illinois
|January||Best time to beat the crowds with an average 8% drop in price.|
|March||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$478||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, United Airlines and Qatar Airways have all waived their change and cancellation fees on flights from the U.S. Virgin Islands to Illinois. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from the U.S. Virgin Islands to Illinois.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Illinois from the U.S. Virgin Islands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Illinois with an airline and back to the U.S. Virgin Islands with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Illinois from the U.S. Virgin Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We are still on the plane. Can’t get off because there is lightning in the area. Ridiculous. It is raining lightly. I would really like to get off the plane"
Cons: "I have a problem with my ears, and asked the crew for nozzle drops, they don’t have"
Cons: "Flight over 3 hours late leaving. Flight attendants rude, and nothing comped for drinks or food to make up for it. Had to circle for 45 min due to weather. Sat on tarmac 30 mijn on other end."
Cons: "I paid extra to sit next to someone with poor hygiene and a 3 year old who cried hysterically the entire flight. Worst flight ever"
Cons: "The flight was delayed 2 hrs. Engine as no flight permission problems. My seat was hard."
Pros: "Having a tv"
Cons: "Sound jack not working properly , older plane no amenities"
Cons: "When I went to check in for my flight all sets had been picked only the upgraded sets were available for an extra cost. So with saying that I went to the airport with out a set number think my family and I would get bumped, even if the email said they never over book their flight,this was my first time flying jet blue I wasn't going to trust an email so the hole time I was worried about that when I should have been enjoying my last day on vacation."
Pros: "The crew could not have been more helpful and pleasant making the delay bearable as they were overtly communicative w all via text, email, and in person keeping is updated! HIGHLT RECOMMEND and will definitely be flying again. :)"
Pros: "Great service and smooth flight. On time, all good things."
Cons: "An individual who was very overweight sat next to me and took up half of my seat as well. I understand we all deserv to ride comfortably and my intent is not to shame them. That said, if someone can’t put the armrest down I think the airline should require them to purchase both seats as it’s very uncomfortable to be in the position of having no seat for the entire ride. I’m an average sized person so it was a challenge but even tiny people deserve the full seat they purchased. There really should be a rule or something."
Pros: "Wide array of snacks and drinks, tv/movies to watch for free, excellent staff from beginning to end, and tons of legroom. The complimentary free check of my carryon way awesome."
Cons: "I liked everything! No complaints at all."
Cons: "Six hours late, then there wasn’t enough fuel and had to wait for paperwork multiple times. Hands down the worst experience I have ever had. I will not be flying JetBlue again."
Pros: "The crew was great, and so was a JetBlue pilot dead-heading in the seat next to me. I liked the space in the MoreSpace seat I paid for. I relieved that the upgrade seat came with boarding in the first group. Some airlines you pay for the seat, but you're still group 3 or 4 and, meaning all sorts of anxiety about the most miserable part of any flight, the dreaded fight for the overhead bins, wondering it you'll have to check the bag and then wait for it at the destination. Thank you for removing that."
Cons: "I never got the opportunity to fly because I was stuck in unusual traffic in a tunnel for over an hour just minutes from the Boston airport. I was later told there was a fire. I called the 1-800-JETBLUE number and I explained that the situation. The agent said that there would be a $75 change fee and at 4:47 pm there were no more flights out that night and that I would also be charged the fare differential the following day. I quickly went on line and found a deep discounted fare on United for $56! When I got to the airport there were several other people with the same situation. Not a enough agents on staff and no concern that I might miss my new flight on United. Thank Gid I acted fast and got another flight that evening or I would have needed to spend the night in the airport like a woman and her mother traveling to San Jose! Need more professionalism !"
Cons: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."
Pros: "comfort of seats"
Cons: "Morons at Jet Blue took me in wheelchair to wrong gate and left me there, but for someone passing and asking me the flight I was on and learning the Gate had changed, which was not announced at Gate E2 I would probably have missed my flight."
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Cons: "Two hours later leaving JFK"
Pros: "The crew"
Cons: "The plane being 4 hours late and then arriving in Chicago only to find out we have to taxi for 30 minutes because there is no free gate for us. I’m really tired and should have been in bed 5 hours ago"
Pros: "The crew members were very friendly."
Cons: "The overhead fan was very strong."
Cons: "There was uncertainty about departure time. The departure time changed several times. Landed in Chicago 3 hours late at 3 AM."
Pros: "When I got off the plane"
Cons: "it was late, the plane was dirty, the tv screens didn't work, and the seats were small."
Cons: "The captain didn’t show up for the flight so we had to wait for a new one to get to the airport. Easily, this could have been avoided. Then we land an hour late and we sit on the runway for a long time with no information."
Cons: "This flight was very scary particularly mid air. Haven flown many times I knew this was different from usual turbulence cause my clouds or rough air. Jet blue should check"
Pros: "Love the snacks and TV option"
Cons: "Delayed for weather ok but then we arrived but didn't deplane for almost 1.5 hours!"
Pros: "The free wifi"
Cons: "The tv"
Pros: "Smooth flight, efficient and friendly staff throughout the entire process."
Cons: "I didn't choose a seat originally. When I checked in online the only seats left were the extra space seats. I had to pay $50. Also I was in the first row so I could not put my bag under the seat in front of me."
Cons: "It was too cold inside."
Pros: "Everything on time."
Cons: "The seat in hard."
Cons: "Late flight delayed"
Pros: "Most of the basics were good."
Cons: "The flight was substantially delayed and when we got to Chicago we had to wait a long time for a gate agent so that we could deplane because only one gate agent was working at that hour (10:20 p.m.). Also, the flight delay notifications came after I was close to the airport and at the airport--earlier notifications (if possible) would help. The tv/movie portion of the entertainment was not working at all."
Pros: "Changed to 3 hour earlier flight WITHOUT extra "change fee". It was FREE !! Enjoyed in flight TV with FREE drinks and snacks. As United goes backwards in customer service and costs, JetBlue leaps forward. Good work JetBlue."
Cons: "More options in snack boxes and/or food items"
Pros: "Conscience and timing"
Pros: "More legroom, free wifi, free entertainment choices, unlimited drinks & snacks, on-time and efficient"
Cons: "1) Boarding process was not clear on the ticket or anywhere (really not a big deal). 2) When reading about perks and restrictions after we bought tickets, the company mentions certain "classes" of tickets..i.e. "Blue", "Blue Plus" and "Blue Flex" but since I had already bought our tickets, I had no idea which type of fare we bought, since Jet Blue does not provide that information on your ticket information once purchased."
Pros: "Solid crew, comfortable flight, free tv and Wi-Fi"
Cons: "A few factors led to a 6 hour delay. Not necessarily Jet Blue's fault but it was certainly a frustrating day of travel"
Pros: "The plane had 2 wings"
Cons: "Staff is rude. Customer Service couldn't possibly be worst. All their food has meat in it. Staff is slow and incompetent. Never had a more dreadful experience with an airline. TAP IS THE WORST AIRLINE I HAVE EVER EXPERIENCED, and I fly 2 times a month."
Pros: "Everything Entertainment Early landing"
Pros: "It was a short 40 minute flight and everything went well."
Pros: "Jetblue left on time from JFK"
Pros: "The on flight tv was down so I couldn't listen to music like I nearly always do on my flights."
Cons: "I didn't like waiting on the tarmac after we landed for what seemed like 25 minutes or so"
Pros: "The take off into the air was calm and not frightening."
Cons: "The flight we had scheduled with them was canceled and there was no email or form of communication sent to tell us before arriving to the airport. We found out while attempting to "check in." They were hesitant in providing food vouchers for us when our original flight that was supposed to leave early in the morning (6:30am), now left at (5:59pm)."
Cons: "Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot."
Pros: "When I sat into my comfortable seat with its amazing leg room, I asked the woman next to me if she had flown Jet Blue previously. She replied that it is now her favorite airline. At the end of the trip I agreed that it is a distinctly different and great airline. My complaint is that I have to travel from NE Wisconsin to Chicago in order to use Jet Blue. When are you coming to MKE? The way the food and drink orders were handled worked well, and the selections were amazing! Needless to say, the media offered was wonderful."
Cons: "The crew did a good job, but one of the female staff seemed stressed. I hope she was able to get some relief and rest."
Pros: "Free wifi"
Cons: "The delay"
Cons: "Flight was 1 hr 45 min late leaving St Thomas. The staff on both flights were friendly and courteous. Both pilots made smooth landings."
Cons: "Hour delay"
Pros: "Apologetic staff and easy check in process."
Cons: "3 hour delay on tarmac, flight attendants very slow with the service. Only got drinks 20 minutes prior to landing. They seemed inexperienced and flustered."
Cons: "Overhead space limited"
Pros: "Crew member were excellent"
Cons: "Flight was delayed"
Pros: "The flight left in time and got in early"
Pros: "Crew was awesome!"
Cons: "The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time."
Pros: "Same crew and great experiments again"
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pros: "Felt very clean and so glad they are not selling every seat"
Pros: "great everything!"
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Nice crew"
Cons: "No leg room for 6’6” person."
Cons: "Small plane, feels cramped"
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Cons: "No sandwiches for sale just snack boxes"
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "It was ok"
Cons: "Seat the family together"
Cons: "Taxied at ORD for 45 minutes waiting for a gate to vacate."
Cons: "Smooth on time flight"
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Pros: "Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result."
Cons: "Delta needs to try harder to minimize flight delays."
Cons: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pros: "The seats were ok."
Cons: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"
Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Pros: "Fast boarding, friendly crew, and comfy seats"
Cons: "It was pretty bumpy and a few times we changed altitude very quickly"
Pros: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Cons: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Pros: "On time"
Cons: "Small aircraft"
Cons: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."
Pros: "Crew friendly"
Cons: "Middle seat with no option for me to move"
Pros: "Friendly service, comfortable seat, on time, no issues."
Pros: "The crew was great"
Cons: "The flight was 4 hours delayed"
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "Friendly staff and comfortable seating"
Pros: "This was not my original transfer flight but everyone was much nicer and helpful than serious and being rude. Love Delta, I did not flight United because I wouldn’t have met my United flight once landing in ATL. The Young African American woman who was at the gate was amazing and so reassuring that I would make my flight to Chicago. Would book Delta, just because of how nice she was to me."
Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."
Cons: "Too tight and seats not comfortable."
Pros: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Cons: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."
Cons: "The delta studio didn't work with Android 8"
Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Pros: "Ease of flight"
Pros: "Plane arrived early"
Cons: "They board the front of the plane first, meaning the aisles get clogged up slowing down the process. Also, staff kept insisting pre boarding that more people needed to check their bags because there wasn't enough overhead bin space, but there were plenty of bins not full by take off."
Pros: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pros: "Airline stewards were very friendly and pleasant."
Cons: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."
Cons: "Very uncomfortable, seats did not recline and seats way too close together."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pros: "Great short trip with an attentive crew."
Cons: "Seats were a bit uncofortable and small compared to previous flights."
Cons: "The flight attendant looked like she was mad throughout the whole flight"
Pros: "We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us."
Pros: "Everything went well"
Cons: "I was late from first flight"
Cons: "Missed first connecting flight because American Airlines wouldn't allow me to check in online due to having a toddler in my party. Had to pay for next day transfer. $240 a person. Will never use American Airlines again!"
Pros: "We liked the effiency and politeness of the staff. We enjoyed the movies, the food was better than normal."
Cons: "We were very unhappy at having to pay extra for our seats after we had booked the airfare. Especially on the way to Paris when there were so many extra available seats! I counted 50 available seats!"
Pros: "Cerainly boarding is easy and the seats are quite comfort in business class."
Cons: "the service, considering this was the highest level of service on these flights was less than I would have expected"
Pros: "First class on TUS to ORD flight - very good flight attendant who was very pleasant, attentive and knowledgeable... she remembered which drink I was having."
Cons: "Horrible long delays."
Cons: "The seats were so close together! I was between two men, and one was spitting tabaco into a cup. It was terrible."
Cons: "Not much offered on domestic flights."
Pros: "I wish I could remember the names of our flight attendants- but they were wonderful and really took time to get to know passengers! They were so friendly and went above and beyond in any of our requests. Loved them!"
Cons: "It would have been nice to have individual screens for such a long flight, but I wouldn't say that's a complaint. The flight was fine."
Cons: "Personnel; lack of customer service"
Cons: "Kayak repeatedly listed the departure gate as D36 when it was D17."
Cons: "It was cancelled"
Cons: "The tsa in chicago was very unorganized. The tsa workers were extremely rude."
Cons: "Flight connection was too close. Delays in leaving Nairobi made us almost miss this flight"
Pros: "On time"
Cons: "Very cold on board"
Pros: "Was able to store my carry on and arrived early"
Pros: "Having flown long haul with American numerous times, this time I was pleasantly surprised by several things. Firstly, the brand new plane with excellent in-seat entertainment choices, power points at every seat, more comfortable chairs with better head rests and even window dimmers vs. window shades, allowing you to look outside the whole flight. Secondly, the food was much improved...definitely better quality and tastier than typical airline food. And thirdly, better service from flight attendants who actually smiled. Keep up the good work. This represents a real step change."
Pros: "The food, entertainment and crew were satisfactory."
Cons: "I did not like that my original flight was flat out cancelled. It made for a stressful trip."
Pros: "Flight was on time"
Cons: "There was water dripping from the vents. When I tried to inform the flight attendant, she shut me down so fast I couldn't believe it. All she had to do was reassure me that it wasn't a safety issue. Her attitude was like she was tired of telling passengers that it was perfectly normal. Very unprofessional!"
Cons: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."
Cons: "The flight was cancelled, there is nothing to rate except the inconvenience it caused me and my fiancee who were traveling back home for a business meeting."
Pros: "Flight crew was excellent."
Cons: "We booked flights through British Airways but flew American Airlines. The check in process was a stressful mess: we were forced to stand in long customer service lines both on our first flight from LAX to Chicago and again during our very short layover in Chicago to Dublin to ensure that our bags were checked all the way to our final destination. Very stressful, and it didn't help that the gate crew was extremely rude and unprofessional. It is very inconvenient that we could not choose our seats beforehand."
Pros: "Individual entertainment. Wowww!"
Cons: "Seat was a bit tiny. Free food snacks were not quite good."
Pros: "American Airlines was amazing fed you a good meal fun crew good entertainment had 3 glasses of wine desert , and hot biscuits and coffee before landing was a great flight."
Pros: "Great staff and leg room/comfort. Food, drinks and entertainment was superb! Comfortable Boeing 787."
Pros: "When the arrival time of the connecting flight was changed, we chose another set of flights."
Pros: "ON TIME!!!!! Nice folks, smooth and safe."
Cons: "Got through the extensive security lines to USA one hour before scheduled departure and looked at the screen which said 'final boarding' which was not true and made us panic a bit, running for the gate. It did board and leave on time but not an hour early. This flight was night and day different than our ORD to Dublin flight of 5.12.17 which was 5 hours delayed and do stressful."
Pros: "Crew was very pleasant, boarding efficient."
Cons: "Food was very mediocre but nothing new in air travel. The biggest complaint is that there was no individual light available for each person to sue to read. On a transatlantic flight of 10+ hours that is not overnight, it is a bit much to expect customers to fill that much time if one cannot read because the lights aren't working. The flight attendant said it was a very old plane as the reason why, not exactly what one wants to hear. Also, the plane was different than the one I prepaid my seats for, thus the money I spent on bulkhead seats was wasted as we just got two normal seats. Not a good experience."
Pros: "wifi was great"
Pros: "Clean plane . excellent staff"
Pros: "Flight on time."
Pros: "Awesome crew. Comfortable seats. Great entertainment options. Good food."
Pros: "Nice crew. Chairs were comfortable."
Cons: "Not enough movies! No individual screens. Plans had dirt stuck all along the air vents"
Pros: "Fast check in, timely take off & arrival Excellent and friendly service"
Pros: "One of the crew members, Walt, was amazing."
Cons: "Everything else was a NIGHTMARE. We bought our tickets in Nov. I paid for an upgrade and assigned seats in FEBRUARY. We flew May 13. Not only did they RESELL and REASSIGN our seats to someone else -- we could not get a refund for the upgrade we paid for. To add insult to injury, the only seats they could give us were in the back of the plane next to the toilet. Having heard so many similar nightmare stories about American Air I can say I will never ever fly American Air again. We now have to spend our firrst few days home from vacation disputing that charge, writing letters and making calls to get that damn refund. I will be sharing my discontent far and wide. Whoever at corporate thinks it's best practice to sell and sell and sell seats and live with the aggravation of the customers has an upside down notion of how to run a successful business. NIGHTMARE."
Pros: "Left and arrived on time. Crew was friendly and professional."
Cons: "Passengers are packed in like sardines. All carry on bags must be checked at the gate as the overhead bins are too small to accommodate anything except a small personal bag or jacket."
Pros: "Flight was fine"
Cons: "After traveling on 9 flights during a 2.5 week period, this crew mishandled my bag leaving damage to the handle and top of my bags."
Pros: "The staff were very friendly and informative"
Cons: "It felt a bit cramped, but overall nice seats and movie screens"
Pros: "Arrived early. Smooth flight."
Cons: "The flight attendant was arrogant. This is her job... just for $$$"
Pros: "The in flight entertainment was perfect, new, and relevant. I also had an empty seat between myself and another passenger so my legs weren't as cramped."
Pros: "My flight was very short. It was a straight flight and there was no turbulence. Flight pulled off when it was supposed and early landing."
Cons: "Delayed flights, rude agents, no pre-boarding for families, no stroller delivery at the arrival gate and 20 year old planes with mechanical issues. Nightmare!"
Pros: "The new Dreamliner was amazing. However my great experience was also directly a result of the unfilled nature of the plane. This gave so much room to the passengers, food service was fast and plentiful, and crew was in a good mood."
Pros: "10 hour flight with entertainment system in main cabin that had no sound. Made the flight feel a lot longer."
Pros: "The gentlemen from the wheelchair service who was there to pick us up when we arrived in Heathrow went above and beyond his duties. Instead of passing us over to another wheelchair attendant as we needed to switch terminals, he stayed with us thru the terminal change until we were on the airplane. We needed to get our boarding passes at Heathrow from a different airline and he helped us with this. Kudos to him!! The attendants on this flight were very helpful when my husband was having a diabetic reaction and I was vomiting form air motion sickness. We were a mess!! However the flight attendants were sure we had a wheelchair in Chicago and helped us with our bags as we were exiting the plane. Nice Job"
Pros: "Nice plane, very friendly pilot."
Cons: "Delayed flight."
Cons: "They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up"
Pros: "The crew was friendly and did their best, the flight took off my schedule"
Cons: "They didn't have individual tvs which was disappointing but showed three movies instead on screens. They announced the movies being shown on the flight at the beginning and then proceeded to show three completely different things, some just being random tv shows. The whole middle section of the plan had static in their headphones so they were unable to watch the movies. The crew was friendly but seemed very confused as if it was their first time working together. Announcements were choppy And confusing. They also asked me to pay 190 dollars extra to sit with my husband. Not the best experience"
Cons: "Sticking me in the middle row"
Cons: "My flight was delayed 9 times with 9 different gate changes. I was supposed to arrive by 10PM and didn't land until 2 AM."
Cons: "Flight was delayed. Now have to sleep in airport because connecting flight was missed. Terrible experience."
Pros: "Another flight was issued"
Cons: "My original flight schedule was cancelled"
Pros: "Flights was ontime"
Cons: "Plane was too hot, and then way to cold. This seems to be a re-occurring problem. I am not sure why the plane can't just be set to be be 68-72 degrees. There is no need for it to be above 80 or less than 60."
Cons: "Unable to depart due to pilot wanting windows washed. Created significant delay. Had to rebook flight for next day. Additional cost as a result. I will seek a refund which was due to the delay."
Pros: "It ending"
Cons: "I don't even know where to begin. Horrible flight with two obnoxious dunk clowns that kept this red eye flight awake. Because they were loud and obnoxious they got all the service on the flight. The way they acted, very inappropriately to another passenger, and sneaking booze from their carry on-Wished there was an air marshal on the flight. Won't be flying United again."
Pros: "Crew and workers were all pleasant and polite"
Cons: "United knows they can't fly into Orange County after curfew. This was handled terrible. After 4 delays. All weather related we were finally boarded. Yay hope. Not even to our destination. Boarded to LAX. Now we are seated. The announcement pilots won't fly. No. It is illegal for them to fly. Why not tell customers. Don't blame pilots. Also you know the rules why board us. Even if we flew we still needed a two hour ride to SNA. It was sheer luck I called and was told another flight leaving in 8 min at gate 14 ten gates away. My running to catch that flight was not good. I made it panting. Arrived in LAX at 2:00 a m Not my destination. If nothing else people should be compensated by United don't you think?"
Pros: "Flight on time."
Cons: "Seats uncomfortable"
Pros: "The flight to OHare was fine. No problems whatever. There was no entertainment. The juice was ok."
Cons: "The snack I could not eat for dietary restrictions."
Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"
Pros: "Ive had a hip injury so walking is problematic. I was worried about my 45 minute transfer time in Ohare. The boarding attendant at Charleston ordered a wheelchair to meet me. I got to my plane as it boarded. A distance I couldn't have walked, much less in the time allotted."
Cons: "Not enough time between the two flights for the distance between the two terminals."
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Pros: "Lots of turbulence"
Pros: "Crew was great"
Cons: "Very complicated boarding. Unpleasant and arrogant gate attendand, she did not show too much of interest in helping us. My husband and I traveled together, but we were seated separately. She changed our seats, but the seats were still not together just in the same row."
Pros: "The O'Hare bathrooms, which I shaved in? Everything else about the flights and the airports were awful, like of course"
Cons: "Delayed three times"
Pros: "Flight was n time, boarding was fast and efficient."
Pros: "Nice plane for a small one"
Cons: "Bumpy ride."
Cons: "My luggage did not make it to my destination."
Pros: "I always fly united. My pilots got me from Boston to at for the red Sox and the Celtics game safe and early!"
Pros: "Our flight attendant was very very accommodating and funny. also Mariana was able to change our seat assignments so all three friends were seared together"
Pros: "Constant updates by email. Very informative"
Pros: "The crew was very accommodating during the flight"
Cons: "Delayed over 3 hours, with not much explanation"
Pros: "The crew was very unrespctful spasialy her name is nachelle"
Pros: "Service and crew were excellent. Seats had extra legroom built in."
Cons: "Terrible internet service for the $8.99 I paid. Also the early departure of passengers who have to catch connecting flights doesn't work when those passengers are in window seats. Just get people off the plane and keep passengers from starting conversations with the crew while exiting"
Pros: "My daughter and I sat in Economy Plus which was great because it was towards the front and plenty of leg room. We both have long legs, so this extra comfort made our flight much better and relaxing."
Cons: "One of the Flight Attendants was crabby and unpleasant. This was the first time I've ever had an unpleasant Flight Attendant on a United Flight. I travel quite a bit for business and always try to fly United. I always carry a large purse which always stays on my lap and her and I went back and forth because she insisted that I put it on the floor under the seat. This really upset me."
Pros: "So glad the flight left on time and we actually arrived early!!"
Cons: "'Snacks' were spicy and they should be aware not everyone likes spicy food"
Pros: "On time, boarded quickly, checked my carry on all the way through Tampa for me"
Pros: "Everything was as described"
Cons: "Small plane"
Cons: "A lady with a dog on a leash was allowed on board. I do not think it was a service dog. In the gate area, the dog was encouraged to get up on the seat. The owner also walked the dog over to a couple to visit, and the couple had a large cat in a carrier. The dog owner did not see the cat in the carrier for a few minutes. Then, when she did realized it she did not move away. You could see that the dog noticed the cat and was getting excited, and proceeded to bark. I don't know why she didn't back away when she noticed the cat. On board, the dog, still on a leash, didn't stay under her feet. The owner did not hang on to the leash."
Pros: "smooth sailing the staff was pretty good"
Pros: "Newer plane,"
Cons: "the 2 hour delay really caused me to miss important meetings the next day."
Cons: "Late out of Stl. Missed flight out of Chicago"
Pros: "Everything went smooth"
Pros: "Plane was clean, crew was efficient."
Cons: "Boarding was a nightmare, baggage took 20-30 minutes on the opposite end to be unloaded."
Cons: "Due to the frequent gate change updates from Kayak we ended up at the wrong terminal. Because of this we were late for our flight which they would not let us get boarding passes for so they bumped us to a flight 2 hrs later. After getting through security we realized the original flight was delayed. We asked the airline if we could get back on that flight and we were rudely told no without a good reason. So we sat for what ended up being and hour looking at the plane we "missed" before it took off. No using United again."
Pros: "Flight was uneventful. Went smoothly."
Cons: "Seating wa very cramped. Long legged people were shoving their knees into my husband's back and I was unable to stretch my legs. Also, there was not a free gluten free snack available."
Cons: "Flight attendants slow to bring drinks around"
Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."
Cons: "Seats were not very comfortable."
Pros: "Everything went smoothly"
Cons: "Smoothly and on time"
Cons: "Was told I could sit next to my travel partner but when we went to check in at the boarding gate, we did not have seats together...."
Pros: "Efficient boarding. Ticket price a value."
Cons: "Unfriendly crew. Small, cramped seats. Issues with assigned seats. In-flight entertainment is cost only - i.e. no free option."
Pros: ". We got back 30minutes early then schedule!"
Pros: "left on time without fanfare."
Cons: "internet was weak."
Pros: "Great customer service"
Pros: "I slept during both flights. The connections were close by and I had time to grab a bite to eat."
Cons: "I have no complaints whatsoever. The weather cooperated and the flight crew was super good."
Pros: "Very friendly and great service. Gave us drinks twice."
Pros: "They checked my carry on at the gate in Hartford and said it would go through to me final destination and it wasn't in Cincinnati when I arrived. In fact that was yesterday and I still don't have my luggage."
Pros: "Good accommodating staff"
Cons: "Heavy charges for luggage Improvements in website"
Cons: "Cancelled flight, missed my brothers graduation ceremony due to a cancelled flight, continuous delays when finally finding a flight . On the way back from Chicago to New Orleans one of the flight attendants was very rude to a passenger about her phone which could've been explained to her in a more pleasant way ."
Pros: "Pilots emphatic attitude & availability to provide accurate information (arrival times taking time zone in consideration, updates)"
Cons: "The most Uncomfortable seats ever! Not enough flights or crew available causing further delays than necessary."
Pros: "Flight was overall enjoyable."
Cons: "Middle seat gets both arm rests. This social-guideline should be enforced as I spent my flight with a broken hand keeping my hands and elbows tucked in. Only a minor issue, however."
Cons: "non reclinable sets in row 4.... Are you kidding? Why did I settle for this? I will tell you why I needed a last-minute direct flight to Chicago from Fort Lauderdale"
Cons: "I didn't like that you pay for a carry on that is stupid when your flight is already $400"
Cons: "At least a coffee /water/ and a cool drink could have been provided. The yellow/black color seen in booking/check-in process sends CREEPS and CHEAPS, while the price is not at all cheaper than other air lines."
Pros: "Seat was nice but didnt recline"
Cons: "Seat not reclining and no wifi"
Pros: "Low fare"
Cons: "The Plane isn't comfortable. Engine noise is very loud. The seat is narrow and especially does not have enough legroom even for a 5'3 fit woman. The flight landed half hour earlier but we had to wait on the board for nearly 50 minutes longer because they couldn't find a gate."
Pros: "Every time I fly with Spirit they seem to single me out and try to make me pay $100.00 dollars for a Cary on witch here's a perfect example my husband flys with Spirit all the time and I decided to take his personal bag for my flight to Chigago so no one will aggravate me but guess what they still did I can't win with Spirit I don't know why they do that to me maybe I just look to good to be in their airline or to rich I can't explain it but it's sad that they should have better managers to handle Thair passengers better my biggest complaint would be when u flew out of Atlantuc city with my husband and son headed to Dallas and was stopped at the entrance of the gate boarding the plane the manager in charge asked me to pay $100.00 dollars for the carry on I explained that there were 5 things in the personal item but he still continued to argue with me my husband and son boarded the flight with bigger bags thAn I had but I didn't want to couse trouble for anyone else on that flight si I decided to ask a vendor near by if he had a plastic bag that I can have to put my pijamas and a change of clothing that I had so that's what I did and left my carry on witch meant so much to me be couse my grandmother had gave it to me when I was young so I really tried to complain to spirit back in October 15th 2015 but it was impossible to get to someone who listens anyway I can't stand spirit after that but I still fly with them not couse they are good or nice they suck but they are with in my budget when I need to fly so don't expect anything for nothing from Spirit I don't ! Ps I'm sure if someone of authority sees this revew can look through your computers and see that what I said was all true and I'm sure they have camaras at the Airport that you can review and see what I said was true ."
Pros: "I eventually got there."
Cons: "The flight was delayed, the attendants were rude and nothing was done to compensate my time"
Cons: "Got my bag Tuesday on Fri flight"
Cons: "I would never fly this airline again. I like to think I'm a pretty reasonable person when it comes to customer service, last minute changes, and things like that. Checking in was no problem. Our flight had already been delayed so I was prepared for a longer wait. As I sat there, the flight got delayed two additional times. Ok, no big deal, but when customers were asking why the attendants could not tell us. When asked a general time we would be boarding, people were told "when the captain gives us the OK." Finally, we boarded almost 4 hours later when the delay stated only 2 hours. The plane was OK, but the attendants were far from pleasant. I was OK with no Tvs, baggage prices, and all of that because I was aware beforehand, but the way the staff acted was completely disgusting. After finally getting Chicago, I waited almost 45 minutes for my bags. When I called my car to tell them the delay they replied that Spirit had been backed up all day. Why? No one really knew. On the way back from Chicago to Boston, the flight was set to board at 1:09 pm. The airport was extremely busy, so I did not get through security until about 1:40. I ran to the gate only to see that they hadn't boarded yet. No updated on their website of the delay and nothing sent to my email. We didn't actually board until about 2pm, and then had to wait an additional 30 minutes on the plane because one of the attendants was late getting on. So now, it is about 2:45 and we are finally taking off-originally scheduled at 1:54 with NO updates sent to the customers on the delay. No one explained the delay and no one could give a time when we would take off. A few people tried to call the airline to explain their concerns and were abruptly hung up on. The least Spirit could have done is listened to their concerns and gave an apology. I will never, EVER fly this airline, and I suggest you don't either."
Pros: "Nothing !"
Cons: "Everything , the whole trip."
Pros: "Not much,"
Cons: "It actualis lfigh.ly cost money to cancel th"
Pros: "Cheap. It Was better than my return flight when they didn't allow me to board the plane."
Cons: "4 hour flight on the worst seat on the plane."
Pros: "Over All a nice and inexpensive Airline."
Cons: "Should not have a charge for a small carry on!!! Airline should at least offer Bottled water only for free"
Pros: "Clean aircraft"
Cons: "Very cramped. Have to pay for everything with spirit air. Not very comfortable."
Pros: "Speed and in time"
Cons: "employees were rude lots of hidden cost I will not recommend or use Sprit air lines again really ruined the end of our vacation"
Pros: "The crew members are good people. Pretty sure spirit airlines pays them horrible."
Cons: "always late and hidden baggage fees are ridiculously high."
Cons: "There were so many negative things that happened when I flew with Spirit Airlines, I don't think that I will be flying with them again."
Cons: "I will never fly Spirit again. The delays were ridiculous and their staff super ghetto. The worst experience I've ever had in my 20 years of flying. It was my first time and will be my last."
Cons: "baggage fees. delays. overall poverty of spirit airlines"
Cons: "Seat 3e. I am 6'4 and it was impossible to get comfortable. Knees Jammed into the seat with no wiggle room left and right. Plus tray tables came out of the armrests which makes it even more inconvenient"
Pros: "The crew"
Pros: "It was on time"
Cons: "Seat had a hard bar across middle of my back. Passengers using noisy devices. My tray and whole area was sticky and filthy."
Pros: "Flight was on time and boarding process is quick and efficient"
Cons: "Extra charges for everything! Paying for carry-on bags, assigning seats, drinks/snacks, etc. No inflight entertainment. No wifi option etc. At the end, you pay the same (or more) for the flight that lags traditional services."
Pros: "Everything about spirit is good !!"
Cons: "Just the delays"
Pros: "My flight was very good quiet and Peaceable. Not many passengers on board. The crew was very friendly. Above all it was a safe trip."
Cons: "No complaints"
Pros: "Low fare."
Cons: "No free water."
Cons: "It was a disaster from the moment I got to the airport. Flight was going to be late and it kept getting later as the time went on until we wouldn't make our connecting flight. Their option was to give passengers a van ride from Chicago to Minneapolis. When no one thought that was acceptable they didn't do anything for a few hours. I finally got a hotel room and flight home scheduled(the next day) as the flight to Chicago was finally loading."
Pros: "Easy, smooth ride. On time and the flight attendants were very nice"
Pros: "The price was very cheap and that's why i chose to fly with Spirit. I expected the inherent tradeoffs when doing so."
Cons: "Seats dont recline unless you upgrade. no food offered. the interior of the plane is stripped bare - the seats have the essentials which was fine with me. I slept the whole flight although the seat was a bit uncomfortable."
Cons: "Nothing to do with Spirit. MCO security was a huge cluster. I arrived 2 hours prior and by the time I got to the gate the flight was bording. They need help."
Cons: "CARRY-ONS cost money. They cost more money if you don't buy them ahead of time. It costs extra to CHECK IN WITH AN AGENT. The airline is not upfront about any of this. These charges supposedly keep the cost of the ticket low: You only pay for exactly what you want (ie: if you don't have carry-ons, you can get away with paying less.). This is bullshit. They charge for WATER— tap water— on the plane. It is purely a money making scheme. They don't have repeat customers because they are awful. Oh and the seats are tinier than any flight I've ever been on. Truly the worst flying experience of my life."
Cons: "Lack of alternate options once my second leg was cancelled. Spending the night in O'Hare. Waiting for 90 minutes on the runway for take off."
Pros: "I thought it was fantastic all around. Traveling was easy."
Cons: "canceled the flight, NO options for another"
Pros: "Both flights late, amazingly little room, pretty much amateurish all the way around."
Cons: "Flight was delayed about an hour, charged extra for seats, charged extra for luggage, long line through TSA, uncomfortable seats, etc., etc., Miserable experience"
Pros: "Quick boarding,price"
Cons: "Seats too tight,small. Couldn't move! Won't be flying Spirit because of this,,,, and I am not overweight"
Cons: "No crew ready to go. Waited 12 hours. Horrible experience."
Pros: "Flying time was good, but no water at toilets"
Cons: "Delays, waiting 8 hrs. delayed, looks like not enough personnel to take care of passengers needs, confusion and misleading information, followed by poor apologies, not worth, I will never flight again with Spirit. Also, there are fees everywhere, really you think you will save money, I don't think so, by the time you add the baggage fees,check in fees,seat fees etc. you end up paying more than other , better serviced airlines. Sorry , lost a client , I have tried three times thinking that you will improve,, the same result.NOT AGAIN!!"
Cons: "Only use spirt if you have no bags and no money...that's what I was left with..."
Pros: "I got really cool seats both times around"
Cons: "b.s bag fees. Spirit needs to work on that. Not only that but I paid for a checked bag and they made me pay more because the flight got delayed"
Cons: "Delayed multiple times and then canceled No good rebooking options provided."
Cons: "Baggage fee"
Pros: "Everything went smooth from check-in to end of the flight"
Cons: "No complimentary snack or soda. Seating was expensive and that you are not told about how much the seating or baggage fess are until you actualky check-in. Spent moremoney than i wanted too"
Pros: "The crew was the only good thing."
Cons: "I was 2 hrs early for my flight and because the baggage claim crew wanted to gibber gabber with each other and everyone I almost missed my plane. Your check in was awful. Don't get me started on your baggage fees!!!"
Airlines flying from the U.S. Virgin Islands to Illinois have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Illinois
Masks required on board, masks provided on flights from the U.S. Virgin Islands to Illinois
Social distancing seating
Middle seats unavailable to book on flights from the U.S. Virgin Islands to Illinois
Testing for antibodies, testing for symptoms for flights from the U.S. Virgin Islands to Illinois
Waiving of change fees. Search flexible flights from the U.S. Virgin Islands to Illinois