Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Ohio
|April||Best time to beat the crowds with an average 8% drop in price.|
|January||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$509||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from the U.S. Virgin Islands to Ohio.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Ohio from the U.S. Virgin Islands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Ohio with an airline and back to the U.S. Virgin Islands with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Ohio from the U.S. Virgin Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Easy, fast, simple. Not crowded."
Pros: "Awesome crew!"
Pros: "Everything. Always an excellent and professional experience."
Cons: "The coffee could’ve tasted better."
Cons: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Cons: "Connecting flight to as delayed. And my dad was not able to get on the plane."
Pros: "Everything but the plane The crew and gate staff were well trained and professional. Very impressive the way they smoothly guided us into and out of the plane. Especially their handling of a few snafus. Well done!"
Cons: "The plane was older and not as nice as the one from ROA to ATL. That said it was still better than the puddle jumper jets used by United and US Air."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Pros: "Very bad crew. Seats very uncomfortable"
Cons: "Crew could have been better"
Cons: "Seat didnt recline and very tight between passenger seats"
Pros: "Crew was great, flight was smooth considering the weather"
Cons: "1/2 hour delay"
Pros: "I’m always pleased with our delta flights to and from Atlanta. Our flight was on time, the comfort plus seats are comfy enough, and the flights are quick and easy."
Cons: "Everything was great on our flight."
Pros: "On time"
Cons: "Cramped not much leg room"
Pros: "Everything went smoothly"
Cons: "plane was a bit old. tiny tv screen"
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "I’ve been very pleased with our travel via Delta. The comfort + option is just perfect for my husband and I. Seats are comfy, plenty of leg room, dedicated overhead bins, and wonderful employees."
Cons: "It’s very hard to hear the flight attendants and pilots announcements. There was a loud buzzing that overwhelmed the voices."
Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."
Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."
Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"
Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Cons: "The child behind me kicking my seat"
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Got to destination safely and on time"
Cons: "Rude flight attendant, tight seats"
Pros: "Staff was very courteous, the flight was smooth."
Cons: "There was no TV's on this flight."
Pros: "The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors."
Cons: "The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight."
Pros: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Cons: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."
Pros: "Short and nice flight"
Pros: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Cons: "Only offered cookies...would have liked nuts."
Pros: "Let’s face it-no one likes a 14 hour flight. But the staff was great, food pretty good, movies flew by and we arrived early and happy and bags at baggage claim by the time we got"
Pros: "The crew was friendly and attentive, and the flights were punctual. I was assigned a good seat, and I appreciated the meal, as i was going to arrive in Mexico very late. I also enjoyed the entertainment options."
Cons: "I really have no negative comments."
Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."
Pros: "Very Comfy plane."
Cons: "Long delay"
Cons: "You determined I would miss my connection when in fact I would land and have an hour. You rebooked us on a later flight. We made it in plenty of time and wouldnt even attempt to help. Your customer service is beyond reprehensible. With everything going on in the airline industry you would think airlines would at least attempt to please. The crew in the airplane was pleasant, that was a positive."
Pros: "Gate agents kept us very informed and provided snacks."
Cons: "2-hour long delay"
Cons: "The WORST experience of my life. My flight was delayed 12 hours overnight due to "weather" and since it was reportedly because of uncontrollable weather delta didn't have to do anything for me so I slept in the JFK airport overnight, they wouldn't even give a $59 pass to their sky miles club for the afternoon. It felt like an easy excuse so they wouldn't have to do anything since there were other airlines still flying out of JFK and to go CLE before my rescheduled flight which makes me believe it wasn't all weather. Since the flight was delayed 12 hours instead of being cancelled they wouldn't let me switch to a different airline either. Then, in the morning when it was rescheduled to it was again delayed because they first couldn't find a captain and then couldn't find a fort mate. We finally took off and arrived in Cleveland only to wait another 30 minutes for a gate and a ground crew that they couldn't find. I will never fly delta again."
Pros: "On Time"
Cons: "Seating in ecomony class is very tight, restricting, and uncomfortable."
Pros: "No compensation"
Pros: "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. The rest of the flight was quiet, uneventful, and pleasant in part due to their good nature. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! I hope to fly with this crew again someday."
Cons: "I tried to get a seat and it was so hard, i couldn't do an online check in and once at the airport, no one could help me."
Cons: "We had to leave the airport to get another boarding pass. Wish we could have gotten it at the start of our trip, because the people at the counters in Mexico city sent us to like 3 different counters. 2 aeromar counters and one delta. Things were not clear about this flight by aeromar operated by delta..."
Pros: "It was only a 30 minute flight."
Pros: "Crew was nice and professional. Very efficient in their tasks"
Cons: "The music over the intercom was more than just loud it was deafening. When I asked for it to be lowered the flight attendant indicated they had just turned it down. It still was too loud. The GoGo internet, which I pay for, did not work for most of the flight."
Pros: "Clam flight Nice crew"
Cons: "No complaints, completely satisfied!"
Cons: "Delayed for an hour and a half because of a flat tire"
Pros: "Only masked picking up trash during pandemic - difficult to rate crew"
Cons: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Pros: "Great cre"
Pros: "Great 1st class service."
Cons: "Food served in 1st class fair"
Cons: "more room, better boarding procedure, on time take off"
Pros: "Crew was good"
Cons: "Plan was in poor condition and needs updated and cleaned"
Pros: "Entertainment was good and flight was clean"
Cons: "AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure."
Cons: "We made thru customs and rescreening and still 18 minutes early. The gate agent literally closed the gate right I front of us. Argued that they closed the flight. AA closed the gate 8 minutes above the minimum 10 minute gate close requirement. We missed our flight and there was no announcement."
Pros: "Everything was great!"
Cons: "Economy cabin is not meant for anyone over 6' tall. Worst seats I have experienced on any airline. My knees were jammed against the seat on front of me the entire flight. The seats lacked cushion. My legs became numb 20 minutes into the flight. The most uncomfortable flight I have ever experienced."
Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."
Pros: "Crew was kind!"
Cons: "Seats bigger"
Cons: "Leave on time"
Pros: "nice flight attendant"
Cons: "had to board and squeeze into a bus to ride out to the plane. Had to stand for a really long time waiting for all passengers to gert on bus"
Pros: "Crew was good"
Cons: "They moved us to 6 different gates and took us off a plane due to computer problems."
Cons: "the flight was delayed 5 hours due to maintenance. The captain had to finally, after several hours, come to the boarding area to inform all of us that there was problem that was not communicated correctly so we then had to wait an additional 2.5 hours more on top of the original 2.5 hour delay for the two certified mechanics on St. Croix to attest that the plane could fly. No one asked them to come earlier, so we waited for pretty much five (5) hours. We were promised meals and hotel in Miami. the Miami American Airlines service desk told us, sorry, there's so many people, we could not be accommodated. This is outrageous, and I want my money back. I paid for 4 people on that flight and we were treated horribly. On top of that....Cheapoair, representative from whom I bought the tickets, sold me tickets without my understanding that we only had 41 minutes to get off the original flight from Christiansted find the next flight and board it. We never would have made it. Final point, the Cheapoair guy who sold me the tickets charged me about 500 dollars more than what he said the cost was. He quoted and said "all in" 1150 per ticket (I bought 4 tickets). He then charged me nearly 5300 Again this is outrageous and a complete sham. I demand to be compensated for this."
Pros: "It was a quick flight! The crew was nice & the landing went smothly!"
Cons: "It was a full plane!"
Pros: "Legroom was great!"
Pros: "The staff was very helpful in assisting nearby patrons, attentive to the people with disabilities, and carried through smoothly."
Cons: "Few staff people were clearly having an off day and seemed very unfriendly and crabby, especially obvious when almost everyone else was so friendly and attentive. Makes them stick out like a sore thumb."
Cons: "Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30..."
Pros: "It was a very good fight"
Cons: "I didn't like the fact that the gate kept on changed 3-4 times and that it was delayed for an hour"
Pros: "Delayed and no AC working..."
Pros: "On time"
Cons: "Rude flight attendant"
Pros: "This was a horrendous experience."
Cons: "I've had flights canceled before, but clearly American Airlines/ JFK is not equipped to manage. American Airlines online hung up on me after 24 minutes of being on hold. I waited in line for 2 hours to get on another flight home and the attendant first suggested to fly me to Charlotte then Cleveland where I would arrive a day late after I'd been traveling with my elderly parents for 24 hours. Additionally, once we changed flights and had to go to Newark, it took an hour to print (yes, print) our new itineraries for United and then when the cab should have arrived immediately, we waited 45 minutes. I was displeased."
Cons: "American Airlines flying out of DCA is highly disorganized. I will look to fly to Washington-Dulles next time, or just avoid American Airlines altogether."
Pros: "Not over crowded"
Pros: "Said it all above"
Cons: "Said it all above"
Cons: "Delayed flight"
Pros: "Staff was nice."
Cons: "Again boarding and unboarding was very slow."
Cons: "arrived at SFO. walked up to kiosk. Entered info. $25 x 2 for first bag! paid. went up to check-in agent. She agreed it was a mistake but could not issue refund. "refund.aa.com" did not work. very frustrating way to begin long trip. even though it was a four hour flight, AA used an older plane; roll-aboards only fit sideways, not wheels in or out, , in storage above seats, so space ran out quickly. flight crew grumbled about plane as well. not very reassuring way to fly."
Cons: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue, multiple flight chnages"
Pros: "Non stop"
Pros: "I must say the in-flight crew, 2 gents and 1 lady for the first class were so friendly and ..... Happy!!!!"
Cons: "It's cold in Ohio"
Pros: "Refreshments we're good and the crew was nice."
Cons: "There weren't any screens in the headrests for individual movie-viewing."
Pros: "Ontime working airplane with good crew"
Cons: "Setting is crowed especially when person in front reclins entertainment does not support many android and no kindle device"
Pros: "Like I said before the crews were on time. The seats were comfortable and big enough. Everyone on the crew were very nice and made sure we were informed of procedures."
Cons: "There is nothing I can say negative."
Cons: "Your plane needs outlets to charge electronics. Unless your gonna show movies on your flights, ppl need a way to entertain themselves for the flight. If they burn through all their battery power, it's an inconvenience to try to charge it in the airport when they land. All of the outlet Chargers in Chicago, Seattle and Philly were broke as well. The U tied wing was amazing. Your prices are great but to keep ppl from rather paying more just for one or two more luxuries, try fixing this."
Pros: "Snacks were good. Staff was nice and accommodating."
Cons: "Plane was old and uncomfortable. Part of the paneling in the wall wasn't lined up and looked like it was cracked and loose. Dear pocket back was falling off and my tray table was cracked and leaned towards one direction."
Pros: "Fares were great"
Cons: "No update for upcoming travel arrangements"
Pros: "The stewardess was professional and engaging; very helpful."
Cons: "I would have liked to watch a movie, and I don't believe there were any monitors."
Cons: "Didn't take this flight"
Cons: "I used to fly with American Airlines a lot more and every time the staff somehow finds a way to be rude and ruin my day so I try to avoid this airline. On this particular flight it was the very rude asian flight attendant that really set the mood. The attitude of the staff really makes or breaks the experience and it seems like American Airlines doesnt care about the quality of thier employees"
Pros: "The flight was great. The pilot spoke with passengers as to what was happening. The crew was polite. It was a smooth flight."
Cons: "The long wait in line to board in Christensted."
Pros: "Airline arrived on time even though there was a delay in leaving"
Cons: "Luggage did not arrive in Anchorage on time"
Pros: "On time and smooth"
Pros: "our flight was changed from Kansas to Chicago to Cleveland Everything was eine."
Pros: "Great new plane Quiet & smooth"
Pros: "Crew was very friendly, lots of things to do while travelling"
Cons: "The boarding was slightly confusing because another plane was boarding at the same time right next to us."
Pros: "Bad service Unfriendly crew"
Cons: "Considerate staff and crew."
Pros: "Safe flight !"
Pros: "The flight left on time and we got to our destination early."
Cons: "The flight crew. They stood in the back area of the plane and chatted extensively instead of collecting trash, etc."
Cons: "I ordered a wheelchair for the Denver layover. Had to wait 20inutes for one to come, almost missed my flight"
Cons: "THIS FLIGHT WAS VERY DUSTY AND DIRTY ALONG THE WINDOW SEATS. It looked like no one had dusted in a very long time."
Pros: "No assigned seat. Almost did not get on flight. No explanation offered."
Cons: "Super cramped. Few in flight services"
Cons: "In an effort to maximize profit you give up comfort. I bet you could charge more if it were comfortable."
Pros: "It was on time and we got to Dulles early."
Cons: "The lack of snack options for a 4 hour flight."
Pros: "Efficient cabin crew."
Cons: "Too many ads on the entertainment monitors that couldn't be turned off."
Pros: "Nothing stand out. The crew was good."
Cons: "I booked a window seat weeks ago. UA somehow put me into a middle seat without notifying me. The 737 seating space is very tight. There is no entertanment to talk about; you pay for everything via directtv."
Cons: "No free tv to watch during the flight"
Cons: "The flight was very hot and uncomfortable!"
Cons: "We were in Cleveland and our flight got cancelled. We confirmed a flight out of Canton. Drove the hour only to find that flight to be cancelled also. Drive from Canton to Chicago and arrived at about 2 in the morning. We had tried to change our flight to leave two days earlier. The fee for changing flights was more than the tickets were initially but when you cancel it its tough break for us."
Cons: "Delayed for 4 hours."
Pros: "I made it alive"
Pros: "The price was great, you accomodated my service dog and everything was on time and smooth. All in all, great experience. And i have passed out from fear of flying before, so this says something!!"
Cons: "It took a while to board and the crew on my first flight was not informed of my service animal. They wanted her to go in her bag but they left me alone after i explained and there was no issue on the return flight. I also think a complimentary snack on a 5hr flight is a good idea and can go a log way..."
Pros: "The flight crew let us know we should anticipate turbulence."
Cons: "No entertainment, no allergy friendly snacks, no help from crew with child kicking me while the mother slept"
Pros: "Crew nice and friendly."
Cons: "Free in-flight entertainment should be offered on all flights of 2+ hours through the United app. Had a family with young kids next to me who would have benefited from it (I saw the father trying to connect to it through the app), and overall it would make the flight a much more pleasant experience. After boarding a full hour later than what was originally said, it would have been nice to kick back with a movie for the flight."
Pros: "It wasn't over crowded."
Cons: "When arriving to the airport it was a bit confusing first finding where to get our connecting flight, that may have been an airport problem. But once we got to the right gate our plane was cancel or re-gated/scheduled three times. We had to walk all over the airport with less and less time to spare to make our flight out. When asking for direction or where to go we could never get a straight answer, it seem as if no one knew where to send us. I felt if I was being herded and hustled on getting a flight home, I had no choice in the matter of getting my flight out. If it wasn't for another passenger flying on the same plane we may have missed our flight all together because she was getting alerts on her phone for changes or updates. Once on the flight the air-condition was linking on one of our seat and we were first told to put a blanket over our head until take off, then we saw some empty seats so we asked to move. Once arriving at Cleveland airport we only discover our luggage had not arrived yet, not only did it not arrive we were told it had not yet left London Hethrow Airport and we would maybe get it in 24 hours. This was a problem because some of our personals we needed were in that luggage and we just had to make due and wait and see. We got our luggage the next day only for me to notice my lock was not on my luggage I do not know if this was taken off or I mistakenly left it off but I really do not think I did but I will check with the hotel to see if I left it there. I have always liked United but this really made me think on who to plan my next trip with later this year. And certainly will do my best to avoid coming through New Jersey. :("
Cons: "Flight was delayed over six hours. No explanation was given as to why and the flight was supposed to arrive at 6:45 and we got in at 12:30. Poor service at the gate and then we got on the plane and sat on the Tarmac for an hour with no explanation again. The air wasn't on and not drinks or snacks were offered for our wait time. a disappointing way to end an otherwise great weekend away."
Cons: "Boarded, then sat on runway for about 50 minutes"
Pros: "Crew was excellent, flight attendant welcomed us with a big smile and helped us with priority boarding with infant."
Cons: "Being a small regional aircraft it was missing on board wifi or entartainment."
Pros: "The plane didn't crash"
Cons: "I was originally scheduled to fly to Cleveland from LGA at 8:30PM. At 12:30PM I got a text from United informing me that my flight had been cancelled. My only rebooking option on the same day was a 9:45PM flight out of Newark. Newark is significantly farther away from my apartment (2 hours vs. 30 minutes) but I took it because it was my only option. After a 2+ hour trip to Newark and going through a disastrous check-in process I found out my flight was delayed until 10:30, then 11, then 11:41. Hardly any real announcements were made until the end when the gate agent stopped hiding. No apologies were made and wasn't even offered water for the inconvenience."
Cons: "I was late to Cleveland. Thank you.... not."
Cons: "Seated in the last row of plane and was continuously bumped by flight attendant as she delivered drinks."
Pros: "Delays handled with curtesy and information."
Cons: "My bag is lost from Chicago to Cleveland. 5 bags needed retagged in Chicago....4 of 5 made it to Cleveland."
Pros: "The crew were excellent. They made up for the hassle of changing terminals at the last minute."
Cons: "When all of the passengers and crew are at the listed gate well before boarding and the gate is changed to a different terminal it adds a lot of stress to the situation. To the crews credit they did not let it effect their professional attitude. I was highly impressed by the employees of the airline to keep things on time and positive. Overall that made the difference between being a bad experience and becoming one of the best flight experiences I have had in years. This flight crew should be considered an example of how to treat customers well."
Cons: "Delayed in Sacramento due to weather which is understandable. However, my connecting flight in San Francisco left 8 minutes early causing me to miss the flight. It was the last flight out for the night.... Had to sleep at the airport for 5 hours until another flight in the morning. My flight in the morning caused me to have a middle seat, which was very uncomfortable for the next 5 hours."
Pros: "The price was right and the flight was direct"
Cons: "Overhead is always a huge hassle. Airlines should just stop offering overhead storage to make embarkation/disembarkation much faster."
Cons: "Boarding was chaotic...front to back??? WHY when opposite works so well!!"
Pros: "Boarded ontime"
Cons: "Sat on runway in hot plane for 45 min"
Pros: "I did not use food or entertainment. No answer avail for not used Crew were great. All crews were great. Helped a lot of people. For all four segments."
Pros: "That the plane finally embarked from Newark to Cleveland."
Cons: "Flight was two hours late. How can a one hour flight be two hours late in the month of May? The blaring ads for Direct TV were obnoxious. You could not control the volume of the transmission. Please ask yourself how many passengers to Cleveland, on a one hour flight would purchase service"
Cons: "Lack of leg room, no TVs, no free wifi"
Pros: "Being able to watch movies and shows was really nice and it made the flight go by a lot faster. I was also able to avoid motion sickness from watching it!"
Cons: "The plug on my seat for the headphones didn't work unless you held it in, so I think that was broken."
Pros: "I got a great deal on a direct flight from STT -IAD... $329.00 !!"
Cons: "The flight was delayed for approximately 30 minutes ."
Pros: "Arrived a bit early."
Cons: "Constant changing of gates, lengthy layover and turbulent flight."
Pros: "Everything else"
Cons: "Crew said they will come to reset the screen and they never did"
Cons: "My luggage was not put on my flight even though I watched the agent tag my bags and put it through. Knowing that it wasnt put on the flight no one bothered to notify me or even put it on the next flight out that was about 3hrs after the time i departed. I had to contact United than was told that it would go on a flight the following day.. TERRIBLE"
Pros: "Nice leg room flight crew was very nice and attentive"
Cons: "Gate personnel very rude and unwilling to try to help. Our tickets were supposed to be together but they ended up spaced apart. Gate crew would not work with us to sit together even though there were seats that had opened up together from volunteers getting bumped from the flight."
Pros: "that i finally got on the flight and we arrived safely"
Cons: "when i got to the airport I was told i did not have a seat and to sit down. i think if you purchase a seat you should have one when you arrive. due to people willing to forfeit their seats I was finally allowed to board the plane but it was after the departure time. I know people can have a bad day and dealing with the public can be challenging but I feel that I could have been treated a little nicer and not demeaning."
Pros: "It was a short flight. The desk attendant in Washington was most accommodating. I always appreciate a smooth landing."
Cons: "The snacks were should have been varied."
Cons: "Flight crew great"
Pros: "Very good flight. No complaints"
Cons: "Boarded on time, but had to sit for 40 minutes waiting for de icing"
Pros: "Flight was on time"
Cons: "The reading light was so weak that it was impossible to read."
Pros: "The captain, crew and gate personnel were very friendly and helpful, despite what I think had been a long day for all of them too. I appreciated their efforts to provide drinks for everyone despite the crazy short flight."
Cons: "I was rather annoyed that the inflight video monitors played commercials for the entirety of the flight (almost no one elected to pay $8 for TV on what was supposed to be about a one hour trip). The cabin was obnoxiously bright as a result, and it was difficult to avoid being distracted and irritated by the flickering. United should have those screens turned off unless users pay for them-- it would save valuable energy too, wouldn't it? I was also frustrated that we were delayed a number of times because of mechanical difficulties, but I'm grateful that we took off knowing everything worked. Between the late in-bound crew and the mehanical hold ups, we could have all taken the bus and arrived sooner."
Pros: "The crew were nice enough about it."
Cons: "There was some problem with the inbound aircraft, so we got delayed 4hrs. I should have been there when we took off! The flight was oversold & packed. Theres a surcharge for everything, including TV! But they announced that because of the delay, they would turn them on for everyone. Except they intermittently worked for half od the plane. The wifi was also spotty. Given the poor state of that equptment, I guess I should be happy we got to our destination at all."
Pros: "Got what I payed for and had no issues"
Cons: "advredge flight"
Cons: "I booked a flight from San Diego to Cleveland with a 12 hr. layover in La Vegas. Spirit customer service demanded that I pay $40 for my bag for each of the flights. I've been flying for decades & never had an airline charge TWICE for bagagge all cause of a connecting that they said was due cause the 2nd flight was not departing on the same day..."
Pros: "Seats up front"
Cons: "Noisy passengers and flight attendants did nothing to keep the noise down! Several passengers were upset about it! Being awoken"
Cons: "Had to pay $52 to check bag"
Cons: "Their pilots had been on strike for days. They kept us waiting at the airport on my return flight for three hours before telling us the flight was cancelled. They should have started rebooking us on other flights as soon as we got there. By the time they cancelled the flight all the other airlines at the airport were closed. They told us they couldn't help us and we would have to call their 800 number. I was on the phone for 3-1/2 hours on my outgoing flight and didn't have that much time for this flight. They didn't care at all about their customers. In the end it cost them more because they put us up at a hotel for the night and gave us a meal voucher."
Pros: "I am handicapped and everyone was most helpful."
Cons: "Seat comforts Leg room limited. I do not like the A319"
Pros: "Clean new looking planes, nice people. Amazingly on-time departing and arriving."
Cons: "Was unable to change to comfort seat 14 hours before the flight"
Cons: "They cancelled the flight with 15min before boarding notice. Did not get to destination."
Cons: "I was suppose to get a refund because I cancelled within 24 hours of making the trip and I was told I was going to receive one but I never did."
Cons: "Seats dont recline!"
Cons: "Had an emergency, missed my flight, had to buy another ticket to Detroit instead of Cleveland"
Pros: "The flight was good. The crew was nice. Direct flight to Orlando."
Cons: "No entertainment. Seats could be a little more comfortable. Have to pay for drinks or snacks, even water."
Pros: "Friendly and helpful crew"
Cons: "I paid extra for the extended seat which was great and also due to the fact that I had the row to myself. I have sat in regular seats and they are VERY VERY short and uncomfortable"
Pros: "Clean airplane."
Cons: "I feel cheated and deceived. A checked bag costs $50. A carry on costs $55. If you don't realize this before you go the gate it goes from $65 to $100. The counter crew was rude, and the boarding crew in Cleveland was shaking down passengers to be sure they were not "cheating", stopping the boarding process to check passenger receipts. Getting an assigned seat, an extra $15 per person. And there was absolutely no leg room for that extra $15 (which I paid for). These costs should be shared upfront - basically every ticked is $50-$65 more than the website shows. I will not fly this airline again."
Pros: "The flight arrived on time"
Cons: "Our granddaughter's stroller and car seat were not available to us at the gait and we were directed to collect it at the baggage claim area. These two pieces had not arrived in the baggage claim area as well. Therefore, we contacted the airline representative in the lost baggage office. We spent close next two hours trying to locate the missing pieces to no success. We were provided a substitute car seat for her and as we were a minute from our destination in Solon, we received a phone call that those missing pieces were located (we don't know where in the airport) and delivered a couple of hours later. It just speaks to the incompetence of the Spirit airlines staff. I do not think that we shall again fly Spirit in the near future, nor shall we recommend it to other family members or friends."
Pros: "Friendly, efficient crew. Arrived to destination ahead of schedule. Very affordable ticket price."
Cons: "No frills at all - try to upcharge for everything: bags, food, seat selection, etc. It is definitely a budget airline."
Pros: "seating was comfortable"
Cons: "no pretzels or pop without a charge?!? and 150.00 for 3 bags?? robbery!!!"
Pros: "Nice crew, affordable snacks and beverages"
Cons: "I cannot believe I had to spend $50 to check one bag each way, and if I had a carry on it would cost more also. Most airlines give the first bag free and only $25 for first checked bag, if not free. This is the very reason I will not be using spirit airline in the future."
Pros: "the crew"
Cons: "everything else. once you actually get a seat (it's an additional cost each way) and pay for a carry-on, you're paying the same as you would with another airline. Only on spirit the seats are cramped, don't recline and they don't support TSA pre-check. i've been flying since i was a little kid and this is the first time BOTH my flights had drunk altercations that required stewards to step in. i'd never fly with them again."
Pros: "The actual in air experience was good. The staff was very nice and smiled as we entered and smiled as we exited. The aircraft was clean and the restrooms were clean and refreshing."
Cons: "The counter service was unexceptionable. I stood in line for 40 minutes. While the few people working did handle the line which literally was the length of the concourse and out the building the the passenger arrival area of the airport. I was one of the most unorganized events that I have ever experienced. The computer would print my boarding pass. I had to stand in line for that. I tried to print it at the hotel for over an hour and it still would not print for me so there is a glitch in the system somewhere. Upon our arrival in Cleveland there was no Agent standing there to give greetings or directions. All in all the service was sub-par and leaves much to be desireable."
Pros: "I was able to upgrade to the front of the plane where the seating was much better."
Cons: "I rated the food and entertainment as poor because there was any of either. I also think the baggage fees should be reduced, after paying those fees and upgrading to better seating the flight wasn't as cost effective."
Cons: "I like nothing about Spirit airlines. For starters, Spirit stresses that you print your boarding pass ahead of time or you will be charged $10 to speak to an agent at the airport. (Wait, isn't that the agent's JOB - customer service?) Imagine my surprise when I arrived and then had to wait in a line to speak with an agent to check my bag. This is a terrible airline. It really is not cheaper than others when you consider paying for your bag (to check or carry on), that bag can only weigh 40lbs max, paying for WATER on the plane, paying to choose where you sit. Its absurd, really. The seats on the planes do not even recline. Good luck using the tray table for anything other than your $5 cup of water. Its the smallest thing I've ever seen. Choose another airline."
Cons: "Bags cost as much as 2 tickets, seats on the plane uncomfortable, delays delays delays"
Pros: "Cancelled my flight to cleveland offered me new flight 2 days later staff was not accommodating had to find my own flight back next day at 3x the cost they refunded me"
Pros: "Excellence service! The electronic check in was great and easy. The people I talk to on the phone more than willing to help. The hostesses on the plane smiled friendly accommodating. On time pilots and great take off and landing"
Cons: "Poor organization. Long lines because of fog delay in the morning. Waited more the an hour to just drop my luggage off. No Spirit employees to direct you on which long line you should be in. Had to rush through security. Then they where playing gate roulette. Changing gates constantly but not changing boards so no one knew where they needed to be. Delayed because for some reason we had no crew. Then finally an hour after we were supposed to take off they cancel our flight due to weather. Clear sky in florida and weather was fine in cleveland. Then long lines again to try and rebook and get luggage."
Pros: "Simple boarding procedure and on time flight"
Cons: "Had trouble checking in online. Seat selection was a bit vague as to whether you were choosing seats for both flights or just one leg"
Cons: "delays on trip down and return trip"
Pros: "Spirit staff was very helpful."
Cons: "Equipment problems caused a significant delay."
Cons: "My flight was delayed 3 hours. Supposed to leave at 9pm, but instead leaving at 12pm. I arrived at the airport at 10:15pm to check in and no one was at the counter to check me in, nor anyone at the security gate because they had closed down for the evening. I was not the only passenger that was left standing alone. I called spirit and they were no help. I missed my flight, and I wasted $400 dollars. I don't understand why no one would be there if it was there fault that the fight was delayed. Not my fault. Needless to say, I will never use Spirit again and I will make sure anyone I know, never uses them either. I called Spirit later and requested a refund, and I still have not seen this. I am highly disappointed and angry."
Pros: "not much, direct flight was the only positive"
Cons: "cannot even get a water for under $3.00."
Cons: "Didn't like all the extra charges!!!! Didn't like unprofessional ticket agents and flight attendants. (not good to have panicky flight attendants in turbulence) Didn't like the three hour delay getting home Cramped seating. Sodas were $3!!"
Cons: "Someone took my window seat and wouldn't move. People next to me kept bumping into me repeatedly."
Pros: "Quick and easy"
Pros: "The leg room in the emergency rows made it comfortable. I had to pay $29 extra each way to sit there, but it was comfortable nonetheless."
Cons: "My luggage is ruined. It was dripping wet so much that there was a puddle on the belt after I picked it up. The handle was ripped away from the bag and is beyond repair, and the hard plastic liner inside is now in about 400 pieces. The ticket agent at the Ft. Myers airport was rude and somehow manipulated the scales so we had to pay even more to check our bag. The scale numbers kept changing and going up right in front of me, even though the bag was sitting completely still on the scale. I will never fly Spirit Air again. There was no question about what luggage we would be taking during initial booking, which meant we had to pay even bigger fees during check in 24 hours before our trip. It's also unbelievable that they don't even offer water to their customers during a 2 and 1/2 hour flight without charging $3.00. The fare was way more than if I would have just booked with a more reputable airline."
Cons: "Plane from Vegas was delayed which caused me to be late for my connecting flight in Dallas which caused me to have to fly to Alanna and have a six hour layover then get to Cleveland and my baggage was still in Dallas that was a problem thing get my luggage until the next day."
Cons: "No drink or snack offered $50 for a ck'd bag Pull down table too far from chair Very basic flight. Guess that's why cheap. Will pay more next time for more comfort. Add the bag price and you pay the same anyway"
Pros: "seats "front of the wing" are quite comfortable plane was very updated and new crew was friendly and knowledgeable Pilots were excellent - amazingly smooth landings"
Cons: "Gate agent was snippy - why? seats "behind the wing" as so tightly packed together you need to get off the plane to change your thoughts - too tight!!!!"
Cons: "I booked my flight through Kayak so when I went to sign in online through Spirit.com I was unable to do so. It would be nice if I were still able to sign in for the flight online without directly booking through Spirit.com."
Pros: "This was our first flight with Spirit. Their reputation of being a no frills budget airline stood up when we purchased the tickets for very reduced rate. We expected subpar service and to get scammed on baggage and ticketing somehow. Not the case at all. The ticketing counter was super fast considering the line, they were helpful and even let our 4 lb overweight bag pass without us having to repack everything or pay a big fee. The planes are fine as well. Nothing special. No entertainment really. No food or beverages included for free but again, the price was half of the competition for the same flight. I will use Spirit again."
Cons: "Hidden fees aplenty, seats that don't recline, and no leg room"
Pros: "Wide seat but cost me extra. Was looking forward to being able to sleep."
Cons: "Freezing cold and couldn't sleep. Everyone was digging out coats if they had them. I had on a light sweater and a cotton jacket but my neck, hands and feet were ice. Apparently there are no blankets. My flight to LA was stuffy do this caught me off guard."
Cons: "We were seated on the plane after a 2 1/2 hour delay, ready to take off and were told to deplane because they decided to cancel the flight. Of course by then all the flights were sold out for the day and even the next day. So instead of arriving Thursday night I'll get to my destination wedding on Saturday afternoon hopefully making the wedding on time. I feel they waited too long or didn't know that the flight was cancelled already, otherwise why would you have over 100 people board a plane completely only to have them get up and get off the plane."
Cons: "My flight got cancelled and couldn't get me out for 2 days. No place to stay, nothing."
Cons: "This is the second time I flew Spirit . The first time my flight was delayed several hours but I thought I would give them another chance . NEVER AGAIN!!! Not only was my flight delayed over 7 hours there was no agent to help they simply left instead of helping the passages . I had to book another flight or I would have been stuck waiting all day ."
Pros: "Smooth and nice"
Cons: "i pay to breathe"
Cons: "New thin seats have no padding and are totally uncomfortable. Terrible flight"
Pros: "Timing of flights."
Cons: "Refreshments were cheap and unattractive junk. I'd forgo even offering such stuff. Baggage charge was excessive. $50 for one bag is too high."
Pros: "Cheap ticket"
Cons: "Expensive extra fees"
Airlines flying from the U.S. Virgin Islands to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Ohio
Masks required on board, masks provided on flights from the U.S. Virgin Islands to Ohio
Social distancing seating
Middle seats unavailable to book on flights from the U.S. Virgin Islands to Ohio
Testing for antibodies, testing for symptoms for flights from the U.S. Virgin Islands to Ohio
Waiving of change fees. Search flexible flights from the U.S. Virgin Islands to Ohio