On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.
More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.
Entertainment, and the plane which felt really new and comfy.
Food was a bit boring (because it was such a short flight, I suppose)
The staff is very nice and good service and very helpful
The Delay and the rough landing
they provide such a great service so that I cannot find anything else to complain.
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Two hours delay in the start.
Crew was very helpful.food
Food was not upto the mark.
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