Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that
We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it
The personal care and attention.
Old movies and few entertainment choices
Free everything...food, wine, spirits, movies, etc. Nice crew!
Seats a little hard, main dinner dish was a little odd but okay.
These seats are small
The crew was very nice and attentative.
The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully).
Nice flight and good staff and service
Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options.
The crew, food, plane, everything was excellent
Delayed, for close to 6 hours and missed our connection
The 787 aircraft is better
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Quality of food
Boarding, friendly people in London and Hamburg
Flight attendants, plane, food
Nothing about wheelchairs
When arrived they don't take wheelchairs
Detroit Metropolitan Wayne County (DTW) United States
|Flights Arrive in||Detroit Metropolitan Wayne County|
|Flights Depart from||United Arab Emirates|
|Airlines||Virgin Atlantic, Delta, British Airways|
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