Tiny old cramped plane.
Nice seats, comfortable.
Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here.
KLM crews look unhappy with their work. Everything they do is a favor not duty.
787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach.
Amesterdam airport employee was really rude
The price was fair and updated information on flights were sent to my phone.
delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long.
WiFi access, usb Port
major delay, poor communication andaccommodation considering delay
Entertainment system great. Individual choices include recent movies. On board staff very nice
We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag.
Everything went smoothly.
All was good.
I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip.
Staff and service
Having had bad experiences with Aer Lingus before, I was hesitant to book with Aer Lingus again. But sadly, I was booking this flight last minute and had no other option. The route was Dublin to Calgary, via Toronto. I left myself plenty of time im Toronto to clear customs as I know it can take a while. The day of, the flight ended up being 1.5 hours longer than usual due to headwinds, leaving me with only 2.5 hours in Toronto. I ended up waiting 2 hours and 15 minutes for my bag and missing my connecting flight (my sister who was also on the same flight received hers in 30 mins and made the flight). Westjet was wonderful and put me on a later flight but Aer Lingus didn't have any assistance for me.
Aer Lingus lost my sister's luggage going to Ireland and never contacted my sister once the luggage was found. She only received it the day we flew back to Calgary. Poor customer service when inquiring about the bag, no compensation for necessities purchased.
The actual flight
Food and comfort. Seats too small and no leg room.
Could not check in on-line from Dublin on either Air canada or Aer Linguis websites. Time to sort out this long-standing problem
|Flights Arrive in||Dayton|
|Flights Depart from||United Kingdom|
|Airlines||KLM, Lufthansa, Delta, Aer Lingus|
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