Find Cheap Flights from United Kingdom to United States

Arrived on time.

Lights in the cabin were on for well over half of the 6 hour overnight flight. Baggage fees were $90 per bag each way and even normal carry-on bags were required to be checked. Should be illegal to charge that much for bags.

The plane was new and clean. Service was good. Fare was inexpensive.

It took an hour and a half to check in at Stansted. There was no entertainment system on the plane and all food and drinks cost extra. We got to the airport 3 hrs early yet had to go straight to to our gate with no time to spare.

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

The route

THE SEATS, holy hell are they uncomfortable.

Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

They kept us up to date about delays

The delays

The aircraft (787)

The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

A lot of leg room. On time departure, on time arrival.

Food on board a bit pricey.

Everything was perfect

Everything

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

TV screens and movies. Food was great.

Nothing stood out

Nothing Stood out

The flight was pretty cold and the attendants came with extra blankets for everyone

Ran out of ice for drinks early

Service Leg room could have been better

Nothing in particular

Check-in at Heathrow was too long, need more staff. Airport lounge was great.

The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great.

Good experience all around.

Seating was comfortable, didn't feel cramped but we paid to pick out our seats.

Plans were over an hour late both ways with no reason why or communication from anyone. Actually had an entirely different plane on return trip which caused seating problems. We paid for a seat which we didn't get.

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

Flight EWR to London: delayed by 4 hours because of plane mechanical difficulties Flight London to EWR: unannounced stopover in Reykjavik (on what was supposed to be a direct flight) for fueling because the plane we were scheduled on had mechanical difficulties so they put us a plane too small to make it across the Atlantic. One passenger complained and they made him deplane. Would not fly Primera again. Aside from safety concerns, there are no screens, dirty bathrooms, even no free drinking water....

The plane was new and clean. Service was good. Fare was inexpensive.

It took an hour and a half to check in at Stansted. There was no entertainment system on the plane and all food and drinks cost extra. We got to the airport 3 hrs early yet had to go straight to to our gate with no time to spare.

Customer service is excellent.

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

The food that I did get was decent There was wine A couple decent movies were available

They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do

The service and THE FOOD WERE GOOD !

On time and fast

The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

A lot of leg room. On time departure, on time arrival.

Food on board a bit pricey.

Boarding down the rain and cold morning was not oaky

They kept us up to date about delays

The delays

Service Leg room could have been better

Nothing in particular

The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great.

Good experience all around.

The flight was pretty cold and the attendants came with extra blankets for everyone

Ran out of ice for drinks early

They had no on-line check-in and I was assigned a middle seat and couldn't get it changed. For premium economy pricing, you would expect better.

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

Flight EWR to London: delayed by 4 hours because of plane mechanical difficulties Flight London to EWR: unannounced stopover in Reykjavik (on what was supposed to be a direct flight) for fueling because the plane we were scheduled on had mechanical difficulties so they put us a plane too small to make it across the Atlantic. One passenger complained and they made him deplane. Would not fly Primera again. Aside from safety concerns, there are no screens, dirty bathrooms, even no free drinking water....

New, clean airplane.. pay only for what you want

Hard seats

Very modern

Newer movies

Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Boarding down the rain and cold morning was not oaky

Customer service is excellent.

The service and THE FOOD WERE GOOD !

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

Swiss took care of arranging hotel for us and substitution flight.

Missed connection flight because of delay

The crew was phenomenal overall service good no complaints in that regard

My son is 6 foot 4 and it really would have been nice to have more options for more leg room that didn't cost $266 per person we were really scrunched in there and it was pretty uncomfortable for 6 or 7 hours

Food was better than I thought it was going to be (not that I have enormous expectations for airline food, but it was quite good).

Economy class is cramped, and it was a packed flight. Obviously, this is not a BA-only issue. It may have been me in my dehydrated state, but the cabin was also quite a bit warm.

Service Leg room could have been better

Nothing in particular

I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew.

Long boarding process. Broken headphone jack.

Arrived on time.

Lights in the cabin were on for well over half of the 6 hour overnight flight. Baggage fees were $90 per bag each way and even normal carry-on bags were required to be checked. Should be illegal to charge that much for bags.

Flight EWR to London: delayed by 4 hours because of plane mechanical difficulties Flight London to EWR: unannounced stopover in Reykjavik (on what was supposed to be a direct flight) for fueling because the plane we were scheduled on had mechanical difficulties so they put us a plane too small to make it across the Atlantic. One passenger complained and they made him deplane. Would not fly Primera again. Aside from safety concerns, there are no screens, dirty bathrooms, even no free drinking water....

Good price, and for me it's very convenient to fly from the US east coast into London Stansted. Plane was pretty new.

Chaos on boarding. Late gate change was poorly communicated. The gate we ended up at was showing some other airline's flight , and Primera's was showing up at a nearby gate. Huh ? There was a lot of confusion. Maybe not entirely Primera's fault, but they could have communicated better. You pay for everything, even a drink of water ! Put in a few coins to use the bathroom - ok, just kidding on that one, but maybe that's next 8-{ In the past I have paid for a hot meal, but it wasn't good, and not worth the money. Better to pick up some food before the flight.

Crew was mostly pleasant.

The plane was dirty and falling apart. Nothing (even water) was free!

Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

The aircraft (787)

The booking & checking system was terrible: online check-in didn't work, adding a bag didnt work. When calling the helpline an unhelpful agent explained that 3 days before the flight I could neither check in online nor add a bag! I've never heard or seen this with any other airline. I was told I would have to pay excess at the airport, around 10GBP per kilo! When I asked to speak to someone else I was told there was noone I could speak to! So, one of the largest travel companies in the world has noone to speak to when you have a problem... think about that for a moment. I felt like I was in a Kafkaesque novel. Crazily, when I phoned back in desperation later that day, it was suddenly no problem to add a bag. At the airport it was a similar fiasco: Thomson insists on a ridiculous 5kg for the on-board luggage. Most board cases already weigh 2-3 kilos before you've put anything in them! Not just this, the case was weighed at check-in. Again, I haven't experienced this in years. So the not very competent check-in agent had me juggling weight between two cases, just to comply with the rules, rules which seem exlusive to Thomson. This was the worst pre-flight experience I have ever had, and I have flown more than 25 times a year on average for the last 20 years. Thomson needs to revise its website, procedures & customer service urgently.

On time and fast

The plane was old, and falling apart. They didn't allow me to return to my home country, made me miss my flight, and forced me to buy another ticket. Never will I go with them again! Poor customer service! Also morning flights are so early no train makes it at that hour. You'd have to spend the night at the airport.

Very modern

Newer movies

The crew was phenomenal overall service good no complaints in that regard

My son is 6 foot 4 and it really would have been nice to have more options for more leg room that didn't cost $266 per person we were really scrunched in there and it was pretty uncomfortable for 6 or 7 hours

They had no on-line check-in and I was assigned a middle seat and couldn't get it changed. For premium economy pricing, you would expect better.

I slept. Pillow, blanket, clean disposable headrest cover Food was decent Way above average crew.

Long boarding process. Broken headphone jack.

The crew was very hard working. Plenty of good quality food. I had ordered gluten-free, and was very satisfied. The entertainment options were great.

Good experience all around.