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Pros: the flight was on time

Cons: for sure the seats, the screens and the bathrooms. the plane was soooo old!

Cons: Meals

Pros: Short trip from Rome to Milan

Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class

Cons: The headphone situation was confusing and no charging ports Fairly comfortable for an older plane

Pros: On time, not expensive

Cons: Really uncomfortable seats, no tv

Pros: A good airline- I will use them again!

Pros: Very efficient and competent crew. Very much like the A330 plane.

Cons: On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags.

Pros: Friendly staff

Cons: No working movie screens and no outlets

Cons: Don’t sit on the isles seat. I kept getting bumped by the staff with no apology. One male flight attendant kept bumping my arm just about every time he passed by. Made no attempt to avoid my arm or shoulder. I got pretty pissed by the third bump.

Cons: check in was slow

Pros: Great airline

Cons: More choice of food

Pros: Crew and on time flight

Cons: Entertainment

Cons: Really good business class and convenient pricing

Cons: The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late

Pros: Great Crew nice plane

Cons: Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive

Pros: Lost bag was delivered all the way to Chesapeake VA.

Cons: We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online.

Pros: Crew was quite polite and sympatic

Cons: The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste.

Cons: Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend.

Pros: Space between our feet.

Cons: Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat.