Low season | August |
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High season | November |
Cheapest flight | $265 |
Ground crew at SFO checking didn’t print my boarding passes for my second leg … creating a full mess at LAX So the desk asked for my passports, and was able to check in my luggage up to the final stop, they never realized that our journey was made up 2 legs.
Ground crew at SFO checking didn’t print my boarding passes for my second leg … creating a full mess at LAX So the desk asked for my passports, and was able to check in my luggage up to the final stop, they never realized that our journey was made up 2 legs.
First class food and service was excellent. When I booked the ticket my outbound was automatically upgraded to a non bulkhead aisle seat which was much appreciated. However, my return was not. By the time I upgraded only windows on the bulkhead were remaining. It would have been nice if my seat was automatically upgraded within the appropriate advance time window so I didn't have to worry about it. (Not a big deal)
more time in layover in seattle because security for passport is a very long line
Had to change our flight last minute it due to a family emergency. Customer service answered the phone right away and able to switch our flights for no extra fee. I would highly recommend this airline to all.
There should be a rating option of "n/a" for entertainment as there were no in-flight audio or video options for our particular flight. We want to give special praise to Flight Attendant Christine, who made our trip home very special with her extra attention to our comfort and enjoyment. Christine, you ROCK. You were an angel in our skies!
Sent me a text that the gate changes to B 3 so I hiked out there - sat for a while - only to realize the flight was leaving from the original gate - C 12
Flight delay. Didn’t receive seat assignments til last minute and partner wasn’t seated together
I like that volunteers were asked to check in their carryons for free. And then they come out of the carousels within 20 minutes as promised.
The crew was so friendly and really made an effort to make us feel special.
Seats were poor - this in spite of having paid a premium for the locations
also wi-fi never worked attendant said satellite coverage is spotty over water ..... but we were over land!
I was unhappy with having the seat I chose changed at the last minute. I was moved to an aisle seat which did not recline and was next to the bathroom. The bathroom odors made the flight entirely unpleasant. Having carefully chosen my seat months before I was not pleased with my AA experience. In addition, they ran out of tea during flight service, really?
Dallas Hub. American taking ownership for their screwups instead of blaming their contractors and customers, trading their people, their call in service, reservation agents and their ticketing process. Make sure wheelchairs are available especially when the request is in their record.
The aircraft was on-time and plane and lavatory was clean.
My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
There were delays on both ends. It made it less than excellent. This plane was great though
Everything was great except for the wifi was junk. Crew was super friendly and helpful
Attendants were rude. Scowling. Seats were miserable and we paid extra.
Fight crew was not very attentive and the bastions were gross!
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.