Cons: "Apart from being late by 45 minutes, overall experience of flight was positive."
Pros: "The crew was very friendly and helpful."
Cons: "The TV monitor was very small and the picture was pretty poor."
Cons: "I pressed button for flight attendant help and no one came. Flight was delayed and made me miss appointment, turbulence, drinks weren’t served until the very end of the flight. Not pleasant."
Pros: "the carry-on luggages were checked-in free at boarding to avoid chaos of the over-head bins space shortage"
Pros: "There was actual room for my legs."
Cons: "There could have been more legroom so that you could actually get out without almost sitting in someone else's lap. But it was easier than my last flight (on American Airlines). Having a meal available would have been nice on a flight of almost 6 hours."
Pros: "The fasten seat belt sign was on for the entire flight. I was dying the get the the bathroom. Flight was not turbulent! What gives? David"
Pros: "Flight was comfortable and entertainment was appreciated"
Cons: "Flight attendants weren’t all there... somewhat rude. Flight attendant gave the wrong local time (you even heard her count through the speaker). Same flight attendant abruptly woke up passengers bye saying “Wakey, Wakey” in the early hours of the morning (we were traveling from NY)"
Cons: "My family and I decided to travel with JetBlue instead of cayman air because they had the tv’s for the kids entertainment. Was very disappointed when they didn’t work the entire flight home"
Pros: "I liked that they offered quality and complimentary snacks and how they didn't make a big deal if we wanted like 2 tob4 servings of water as i get extremely dehydrated. Staff was friendly and their boarding times and door closing times were clearly printed on the b pass which i appreciated. If only their frequent flier numbers were partnered with more programs. Seats were clean and were connected so you cpukd watch tv and recharge your phone. Good variety of movies!"
Cons: "I think they charged for blankets but at least it wasnt freezing like AA"
Pros: "The crew was nice"
Cons: "As am speaking to you am stuck in Boston waiting for a flight the flight in New York was delayed so I missed the flight and Boston so now I have to wait for 3 valuable our and I have an interview I don’t even know if I can make it.i woke up at 3 am to be on time but you people kept me off time."
Self entitled pax loudly continuing his telephone conversation after pushback was tolerated and only after the safety demonstration did crew address it.
Pros: "Flight to DC was good, on time, clean, pleasant crew, etc. And the flight back was mostly good, with exception of the booking and boarding issue."
Cons: "My TSA information was included in the flight to DC, but apparently omitted from the system for the return trip. This forced me to go through the non-TSA precheck even though I have paid for and am a known traveler. The flight was also late and making it later still, was the gate having to plead for passengers to check their bags as a way to avert the airline’s overbooking it in the first place."
Pros: "The food and the crew totally good"
Cons: "Maybe the toilets, need to be clean at least once in a flight"
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pros: "The crew tries."
Cons: "Planes are just uncomfortable and the airlines have a monopoly on long distance travel."
Pros: "Nothing. This was the worst flight I’ve ever been on."
Cons: "Pretty much everything. The flight was delayed for mechanical reasons. Then they boarded us and we sat for 3 hours on the tarmac because one of the air conditioning packs was broken. When we finally arrived, I found out my bag was lost. The worst flight of my life."
Pros: "The crew at the airport was outstanding .. getting out of their way to help us"
Cons: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Pros: "Crew overall was friendly. Flight took off a little early and arrived nearly an hour early."
Cons: "Entertainment system had to be rebooted for the entire plane, so no entertainment for the first hour or so. Even once working, the tactile screen did not work well and was frustrating to use. Food was OK, not great. Pasta was overcooked and dry. Fake cheddar cheese was not good."
Cons: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Cons: "Free WiFi kn the plane was hardly working even over US mainland, before it list connection with outside internet over ocean. But it is something I do not care much about."
Pros: "2+ hours on the tarmac. Crew was clueless. Did not take care of passengers and shut down air to “save fuel”. Another 20+ minutes on tarmac at destination. Delay cost me a bit of money. TSA removed bubble wrap from fragile items and did not replace- every souvenir I bought was smashed."
Cons: "Never fly United. Ever."
Cons: "If my flight hasn’t been delayed and if one of the flight attendants didn’t have an attitude towards me."
Pros: "It was a united operated flight with a united airplane and crew. Seats and space were much more comfortable."
Cons: "Better food options, better quality snacks."
Pros: "Nothing I like about it ."
Cons: "Food suck . Seat not Comfortable . Entertainment Not much options. Lightning to bright . This flight nothing compares qutar airlines!"
Cons: "Flight left 8 hours late because they couldn’t find a tire."
Pros: "Was offered complimentary food item and I am not sure why, perhaps my Star Alliance Gold status?"
Cons: "Boeing 777 economy seating is tighter with new seating configuration."
Pros: "Still made it home on schedule."
Cons: "Delays. Original schedule from SFO to MSP was changed without alternatives."
Pros: "Boarding was fairly quick"
Cons: "Before boarding mention that passengers have to go to their assigned seat."
Pros: "Overall, it was as I would expect from Frontier"
Cons: "That is what I don't like. There was no energy from any Frontier player. No interest in making it a good experience."
Pros: "Quick flight."
Cons: "The seats don't go back, but you get what you pay for last minute."
Cons: "Uncomfortable seats, like sardines stuffed into a can... Just cheap, but not in a good way... I COULDN'T believe you actually have a place on your little machine to TIP for bringing a Coke....are you kidding me. Your customer service is a joke....big mistake on my part. Never again."
Pros: "Flight arrived a little early as usual with flights from Dulles near DC to Orlando airport"
Cons: "Seats were a little cramped but hey its a cheaper flight."
Pros: "The only good things were that the flight was not delayed and boarding was prompt. We arrived on the early side and the plane didn't crash, so... yay?"
Cons: "Fees for carry-on baggage, which is somehow more expensive than checked baggage. Fees for snacks, fees to choose your own seat, fees for breathing air. Obnoxious. The seats don't have cushion and they also don't recline. This is the first time I have flown Frontier since 2007, and I won't be doing this again ever."
Cons: "Carry on fee is a rip off and fairly well hidden added expense. Other carriers, like Spirit, that charge fees are very up front about it and are generally much cheaper flights to begin with. Crew was nice. But plane was over booked and jam packed."
Pros: "went from point A to point B, that's what I paid for and that's what I got"
Cons: "seats were uncomfortable but what can you do"
Pros: "There was okay legroom and the plane was spacious. But not a single drink or snack included, even for a4 hour flight. It just felt like they were trying to sell stuff to us the entire time. Even for water! Unbelievable."
Pros: "The on time departure"
Cons: "That I had to pay for everything, including a cup of coffee! And the tray tables were so small. It's a shame that first free meals were done away with, and now you can't even get a free cup of coffee or snack. And the excuse that your fares are cheaper than Delta, or other airlines, does not compute, because I still paid almost as much as a Delta flight would have cost."
Cons: "Easy up on the dumb mask rule it a little ridiculous.."
Pros: "The flight was smooth and the people on the plane were kind."
Cons: "The disorganization with the Check-in area for Spirit made people concerned with almost missing their flight."
Pros: "This was my first time flying Spirit and I had no issues. As long as you are taking a pretty short trip, this airline is great. Also, you should have everything with you, bag, drinks, snacks, etc. because you will pay extra for all of that. I carried a bag pack which fit under the seat and brought my own snacks and entertainment, so no issues. Flight was smooth and flight arrived ahead of schedule."
Cons: "Seats were pretty close together, but I’m a small person so it was fine. If you are tall, this might be an issue. My husband is 6’4” and would have been uncomfortable in a standard row."
Cons: "Departure time changed frequently. 13 hours before flight got message saying it would be 45 min delayed. Then multiple other messages with different times. In the end flight was only about 12 min late but it was strange."
Cons: "That I had to pay extra for my baggage and my seat. The baggage round trip costed almost as much as the ticket which is pretty bullshit."
Pros: "Pleasant crew."
Cons: "Significant turbulence with no explanation from crew/pilot at any point. Luggage did not arrive and no explanation readily available. Improvement in communications needed! Experience left me preferring a higher ticket price vs feeling nickel and dimed!"
Pros: "Sheap fair plenty of leg space"
Cons: "Seats not too comfortable but for a short flight it's ok"
Pros: "The crew was very pleasant!"
Cons: "Initially the price was much lower than other airlines but you end up having to pay extra to reserve your seats (i was traveling with a group so we wanted to make sure that we sat together) plus you have to pay to check a bag (40 lbs or less) OR to carry on. By the time we paid all the fees we realized that we could have gone with a better airline because the price ended up being about the same when it was all said and done. On top of all that, there are no complimentary snacks or beverages (not even water) so bring snacks before boarding the plane. With all that said, the flight crew was awesome and really nice/helpful."
Cons: "Seats very ancorfotable . Flight attendent talking they bit serving anything so they talk .They not friendly."
Pros: "Crew is efficient and gets the job done."
Cons: "The flight was very crowded and there were some very smelly passengers."