Find cheap flights to the Cook Islands

Cons: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Pros: "Flight attendants were very friendly, professional and helpful"

Pros: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Cons: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"

Pros: "Crew was polite."
Cons: "For such a long journey, the plane could have been nicer."

Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"

Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."

Pros: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Cons: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

Pros: "Everything"

Pros: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Cons: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"

Cons: "Excellent flight service no"

Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."

Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Pros: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Cons: "The toilets were very dirty"

Pros: "Love the promptness of services, always with a smile!"

Pros: "Amazing service!"
Cons: "N/a"

Cons: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."

Pros: "The cabin crew was great."
Cons: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."

Cons: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"

Pros: "Premium economy"

Pros: "Service and food"

Pros: "food. schedule was on time"

Pros: "The service crew served us well. They are friendly and helpful"
Cons: "Too many Indian movies"

Pros: "Non stop to HK"
Cons: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Cons: "too long a flight 17 hours from SFO to Singapore"

Cons: "Foods serving were too slow for economy class. Not enough selections for entertainment."

Cons: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Pros: "Service is very good."
Cons: "Too warm/hot inside the cabin throughout the flight."

Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"

Pros: "Overall service, good leg space."
Cons: "We were seated in the same section with four babies."

Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"

Cons: "It is really good experience. All the flight attendants are good"

Cons: "All good"

Pros: "Crew, plane, punctuality"

Pros: "Friendly staff."
Cons: "Kids' meal didn't have fruits. No cellphone charger."

Pros: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"

Pros: "nothing"
Cons: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."

Pros: "great service. new plane. excellent video system."
Cons: "not much to complain about."

Pros: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."

Pros: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Cons: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."

Cons: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"

Pros: "Everything"
Cons: "I have no complaint"

Pros: "Everything"
Cons: "Cabin too hot"

Pros: "I loved the movie selection and the food options."
Cons: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."

Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."

Pros: "I like your new entertainment devices and big screen"
Cons: "the number of movies is a little bit less. the category of videos is not clear."

Pros: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Cons: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."

Pros: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."

Pros: "The flight was smooth and the service vert good."
Cons: "The food had room for improvement."

Cons: "Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination."

Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."

Pros: "The crew was lovely"

Cons: "It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that"

Pros: "Easy flight."

Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."

Pros: "Wonderful crew, excellent food, very comfortable!"

Pros: "Amazing crew"

Pros: "Best flight I’ve been on"

Pros: "Upgrading to Skycoach giving extra leg room was well worth it."

Pros: "crew was nice, seating was fine."
Cons: "food was not great"

Pros: "The seat was spacious and the crew was very nice!"
Cons: "Nothing"

Pros: "Crew did a very good job"
Cons: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."

Pros: "entertainment"
Cons: "economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me"

Pros: "The attendants were very attentive"
Cons: "One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class"

Cons: "One of the flight personnel I felt was very rude"

Pros: "Excellent attendants"
Cons: "Landing was a bit bumpy!"

Pros: "The entire experience is well thought out"

Cons: "Seats too small."

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Cons: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Cons: "That is didn’t happen until the next day"

Pros: "Food vegan was good on all sectors"
Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate"

Pros: "Cree"
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"

Cons: "The sold out flight to air New Zealand. Had to purchase bags again even though already purchased."

Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."

Pros: "I loved everything. From the friendly service to the comfort of the plane... it was fabulous for the 12 hours I was on board."
Cons: "Nothing. I had great service and a great flight the entire ride. Well done... Best airline I've ever flown with!"

Pros: "there were extra blankets."
Cons: "Cold air blasting for 8 hours."

Pros: "Friendly, courteous crew"
Cons: "Seat dimensions seem to have shrunk noticeably. Very little leg room"

Pros: "Skycouch a bit pricey, but worth it. Allowed sleep to be possible and comfortable on an overnight flight"
Cons: "Nothing to complain about"

Pros: "a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times."
Cons: "For an economy class series of trips, I have nothing bad to report."

Pros: "It was a short flight :)"
Cons: "- seat space is tiny, and I'm 6'2" - plane was full to the brim - in-seat TV was annoying: either you paid for something, or it kept turning on and showing advertising - engine noise was terrible. I needed to use noise-cancelling headphones just to hear myself think. - sat on the tarmac in SFO for 1/2 hour before takeoff"

Pros: "seat crew food entertainment"
Cons: "no wifi"

Pros: "REally liked the plane, crew, and accommodations."
Cons: "Our flight from Rarotonga was 2.5 hours late, causing us to leave Rarotonga at 2:40 AM ! The flight and crew were wonderful, but we were exhausted as sleep time was cut short because of the lateness of the flight."

Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."

Pros: "Loved the crew, and entertainment options"
Cons: "Very little space in the aisle and between seats"

Cons: "Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines"

Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."

Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."

Cons: "It is a toss up which airline has more uncomfortable seats, you or United. Leg room is not great and some padding would be nice."

Pros: "Always friendly and attentive crew. Food was very nice. The help getting from one flight to another at the stopover was wonderful."

Pros: "On time service and the captain was good with updates"
Cons: "Everything was fine. Nothing stands out as great or bad."

Pros: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food Breakfast was very nice"
Cons: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food"

Pros: "Everything was outstanding easy and friendly to use"
Cons: "I like everything my experiece here was awesome"

Pros: "seats were large, comfortable. layed back nicely"

Pros: "10/10 best flight I've been on, 13.5 hr flight flew by"

Pros: "I fly this route quite often and can't imagine using another airline. Always professional, always comfortable, always fun. Staff, food and entertainment are top notch. I literally trust the pilots with my life. Keep up the good work :)"
Cons: "I left my awesome brand new Nalgene at the terminal in SF. Never to be seen again. Could be worse, I suppose."

Pros: "The crew was super friendly and accommodating. They found solutions for any questions or difficulties we had. They checked any excess luggage before you boarded. Boarding the plane was done back to front which was nice in loading bags and passenger without waiting for people in front of the plane. Meal service was promptly served so complimentary alcohol. Both meals were appreciated on such a long flight."
Cons: "Only suggestion would be bottles of water that you can keep refilling."

Pros: "Nothing"
Cons: "Service was poor"

Pros: "Nice amenities, very efficient"

Cons: "This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you"

Pros: "We were treated very rudely."
Cons: "We were treated very rudely. We should’ve taken another airline"

Pros: "Amazing food and entertainment."
Cons: "I’ve been on more comfortable plane seats."

Pros: "Great seats on the 787 dreamliner"

Pros: "The crew was amazing , the seats comfortable abd the food and refreshments very good."
Cons: "It would be better if there was a media screen between Sydney and Perth."

Pros: "I had to change flights to LA."

Pros: "Snacks and the drinks are good. Boarding are pretty smooth."
Cons: "Dinner and breakfast are not too good. We waited for long period of time for the luggages."

Pros: "Free entertainment when it actually worked."

Pros: "canin pressure and comfort level was excellent"
Cons: "screens from other seats are bright"

Cons: "Couldn't get on the flight, thanks to the airline counter person."

Cons: "1. Food option ran out quickly 2. The row I was sitting in had limited leg room (61)"

Pros: "Seat was more comfortable than I had expected."

Pros: "Quantas rerouted our SFO - SDY non stop trouble LAX to pick up 28 Passengers!! So 270 Passengers ha to endure an additional 3grs 30 min. No compensation not even a drink voucher! Not up to Quantas standards."

Pros: "Entertainment - lots of movies"

Pros: "You have a good airline. It was clean and everyone was friendly all communication was good EXCEPT before I got to the airport I forgot my visa and thought all I’d have to do is call Qantas and they’d advise me."
Cons: "Every time I’d call an 800 number I’d get someone in South Africa who was sooooo unhelpful. I’m sure she had her script but for heavensake all I needed to do was to go online and get a visa. And I saw someone in San Francisco at the ticket counter get a visa and yet I was told I wouldn’t be flying that night as I had forgotten to get a visa. No help at all !! I know I wasn’t the only person that ever got a visa. I was told to call my consulate. Clearly there was a simple way to get a visa and I was so freaked out until I figured it out myself. Made it so unpleasant."

Pros: "The flight was perfect, good leg space in economy, food was good both breakfast and dinner, even snacks were available during the flight."

Cons: "We did not get on our flight because we weren’t notified of the time change. Extremely dissatisfied with customer service and the overall airline."

Cons: "We missed our flight due to Justfly and Quantas not informing us about our schedule change. Did not get on our flight"

Cons: "The crew was not all that friendly in my section"

Pros: "Overall the flight was lovely. Flight crew was wonderful and I can’t say enough good things."

Pros: "Sat in a business class seat in the upper deck and has a window seat so the “storage compartments” near the window are huge and I love having all my carryon items so available to me at all tunes. Also like the storage of inflight items on top of the compartmants during the flight."
Cons: "The upper deck 747 windows are a weird angle so looking out means you crane your neck."

Cons: "Service in the cabin was very bad all the staff look lost they had no idea what the wher doing like first day on the job with no training"

Pros: "Great, attentive staff. Good selection for entertainment."
Cons: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."

Pros: "Relatively roomy"

Pros: "One of the representatives was genuinely helpful. She made a better effort than others to help me find another flight replacement."
Cons: "Most representative/consultants were not helpful. I was given inconsistent information by different representatives."

Pros: "Flight attendants were very nice and helpful!"

Pros: "As my partner and I got on board, flight attendants greeted us with a smile. Upon deplaning, each flight attendant we passed by said "thank you" for flying Qantas to Sydney"
Cons: "My partner and I wish we could check-in on the App instead of checking in for flight on the web site via laptop"

Pros: "Crew was great"
Cons: "Food was terrible (gave it 1 star because it showed up) and boarding was chaotic"

Pros: "Good food on the plane; friendly staff."
Cons: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."

Pros: "Cleanliness and comfort of plane, professionalism and courtesy of staff. Quiet, dark cabin allowed for restful trip."

Cons: "Paid for seats not available even though purchased in advance. Unhelpful crew for mother with baby and carry on. Multiple trips to get to seat."

Pros: "I was surprised by the amount of food included in the fare. I was not expecting two full meals. I also appreciated all the movie choices. Thanks for making a 14 hour flight bearable."

Pros: "Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty."
Cons: "See above"

Pros: "On time. Smooth ride. Shorter than expected. Great service."
Cons: "Headset broken on entertainment system. Ancient hardware. Food. Meh."

Pros: "Great food and service, enjoyable flight home. Cabin was clean and seats as good as airlines are."
Cons: "What horrible uniforms...... they are shockers."

Pros: "Qantas is my favorite airline. I will always fly with them given the choice."

Pros: "Loved the crew, very friendly and helpful. Liked having my own tv screen on the back of the seat. Food was great."
Cons: "Wish there was more leg room and ability to lie down. It was a 12-13 hour flight."

Pros: "Nothing because this flight never happened."

Pros: "Everyone and everything"

Pros: "The staff was great, the individual screens and entertainment options were great. Boarding and service was excellent. Included meal and meal options."
Cons: "Not a lot of leg room. My husband and I are both 6ft / 1.8m and on such a long flight, 13hrs it got uncomfortable"

Pros: "Great entertainment choices. Slept most of the flight from SFO to Sydney but when awake crew was friendly and helpful. Breakfast was fine, fruit actually better than expected."
Cons: "USB charging ports didn't work in my row."

Pros: "The Wide Body 747, the friendliness of the Crew. The Food and Entertainment was Excellent Embarking and Disembarking was Fast and Orderly"
Cons: "Turbulence along the Route"

Cons: "Flight was delayed 2 hr 30 min because of catering issues. Because of that only one hot meal for 14 hr flight. Diabetic food was the worst I ever had. My prepaid seat for extra $35 AUD wasn't available. The seat was uncomfortable and the pillow was huge - I had to put it on a floor. I am surprised why Qantas is rated #9 among best airlines for 2016. I will try to avoid Qantas in the gorier."

Pros: "Overall everything was great, flights were on time, boarded efficiently, staff very friendly."
Cons: "I think the service of offering passengers to order their food online prior to the flight is nice, but in practice is inefficient and frustrating at service time. We chose not to order in advance as we didn't know what we wanted. I was annoyed and frustrated to have to wait for the crew to go to and fro with meals and drinks to the pre-ordered customers before being offered our meal. I imagine that if the entire flight preordered their meal, it was also not work so well..."

Cons: "I made the same flight last year on a newer plane. This time I missed having water bottles available at all times."

Pros: "Attentive crew Loved that they ranged in ages and races I also loved that the crew were helpful and cheery Crew interacted with my daughter well and always stopped to talk or smile at my daughter as they walked past Qantas are truly the best!"

Pros: "Such an arduous and indirect flight route and entertainment screen was non viable but always good to fly with Qantas!"

Pros: "Friendly service, reasonable food"

Pros: "I got a great deal on this flight, I will look to KAYAK For all my travel needs."

Pros: "finally reached our destination"
Cons: "germany was apparently having a strike. all flights were cancelled. we were made to wait overnight. then sent to frankfurt. then sent to venice. couldnt land there. we landed in bologna italy. then made to wait overnight. then we flew to rome. then we flew to chisinau... finally. what was initially supposed to be 18hr flight. turned into a 5 day trip. i want a refund!"

Pros: "The crew for this flight was amazing! Very helpful and informative. Friendly is an understatement. Safety was a priority especially when we went through a little turbulence. Thank you for making this a wonderful experience."

Cons: "One of the crew members was very mean towards some people I was sitting near. They were older and didn't realize that once we pushed off you had to remain in your seat and she came and told them they were breaking the law and would be arrested for standing up, in such a nasty tone they didn't say another word the whole flight. When we were offered something to drink they declined. I jumped out of my seat realized I forgot to ask where the bags were placed that were collected on the jet bridge and went back to ask if they were in baggage claim or not and she yelled at me for turning around and told me she could not speak me because I had exited the plane already."

Pros: "Na"
Cons: "Na"

Pros: "Crew was solid"

Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."

Pros: "Had ways to stay entertained onboard"
Cons: "Hard to get comfortable"

Cons: "have no idea if I'll even make it thru the day."

Pros: "Staff seemed lively and created good atmosphere; thank you."

Cons: "One flight attendant reprimanded several passengers like Schiller children very loudly."

Cons: "Play delayed 90 mins adding to my already delayed journey!!"

Pros: "Booked on kayak, assigned a middle seat with a lap infant (ridiculous!) There were no aisle or window seats available but gate agent was able to move us to a bulkhead so at least we had enough leg room to accommodate us both. Thank you United, but thumbs down to auto seat assignments."

Pros: "Both flights were early, which was nice for a change."

Pros: "The easiness of the airline to adapt to the fact that we will be going late and the swiftness in organize all the passengers in a way that no one will miss their connection flight"
Cons: "I had a child with me and I was sat in the row before the emergency exit, where the seats were rigid and my child was not able to sleep at all. Making it uncomftable to all around her."

Pros: "Got delayed at the gate, New flight plan lead to more fuel being needed. Over an hour at the gate."
Cons: "My seat's audio port was broken. Multiple earphones did not work properly"

Pros: "Good crew."
Cons: "No comfort. Should have picked my seat."

Pros: "Same as previous flight"
Cons: "same as previous flight"

Pros: "Service and crew were excellent. Seats had extra legroom built in."
Cons: "Terrible internet service for the $8.99 I paid. Also the early departure of passengers who have to catch connecting flights doesn't work when those passengers are in window seats. Just get people off the plane and keep passengers from starting conversations with the crew while exiting"

Pros: "Hu"

Pros: "Slight delay but good communication."
Cons: "Spicy snack. Same snack on all 4 legs of our trip"

Pros: "It was ok."
Cons: "Small.plane, nasty sweet snack! Geez are peanuts that much more expensive!?"

Cons: "They overbooked the fright and I was afraid I wasn't going to get a seat."

Pros: "Great wheelchair service for my disability."

Pros: "I liked the boarding process. The staff were nice people too."
Cons: "The plane made a horribly alarming screeching sound before takeoff. WiFi was out. The snacks tasted like stale trail mix from a Fresno gas station."

Pros: "This plane had nice seats with comfortable room!"

Pros: "Nice crew, good flight."
Cons: "No Wi-Fi, short flight so not big issue"

Pros: "The flight was pretty empty so I had an entire row"

Pros: "I would like to start by saying that we had the best price ever and the service was exelente everyone that was working on the United plane were really attentive and friendly. Our flight was on time and we also got there couples of minutes early. Thank you United for also wishing me a happy birthday."
Cons: "There was really nothing negative that I can say. Other than loud snores that were coming from the person seating behind me. But overall excellent service by United"

Pros: "Eplenty of leg room. Very nice flight, no complaints,nothing I didn't like"

Cons: "Many alerts in my e-mail."

Pros: "comfort and everthing was good"
Cons: "ac was too cold"

Pros: "did not enjoy my flight whatsoever."
Cons: "they had to change me and about 10 other peoples flights because of the delays from "cloud cover" (what the hell?? terrible excuse) then the attendant LIED to me about where my bag would go. i missed my flight because of this, had to get re routed to san diego over 2 hours from my house, and my bag was sent to john wayne so i had to drive ANOTHER hour ans a half in traffic out of my way all because that illiterate moron of a flight attendant didn't know how to communicate with her coworkers about where our bags would be or how we could get them. absolutely never flying united again. horrible. what an awful day. they DO NOT deserve my hard-earned money, and the people deserve to know how truly crappy their service is."

Pros: "Crew helped make the best out of out nearly 2 hour weather delayed flight."
Cons: "SFO to SEA is always prone to weather delays. Wish United would fly more from SJC."

Pros: "Flight was cancelled when it was supposed to take off."
Cons: "Missed a day of work"

Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."

Pros: "Everything went well; great service on both flights"
Cons: "N/A"

Pros: "The crew was very pleasant and professional in spit of all the grumbly passengers."
Cons: "First boarding was aborted and passengers were sent back up jetway to waiting area. This was due to a mechanical issue with the plane, which I am glad they noticed and took care of. However, getting to the plane's door and then being told to go back to the waiting area was unpleasant."

Pros: "Crew was friendly"
Cons: "My husband, myself and 11 year old son were seated separately. We requested seats together. I was told by the desk staff that there were younger children also seated away from their parents. Once in board, I observed several families with adults seated together and children older than 11 seated together. Priority should have been given to younger children to sit with at least one parent. I was uncomfortable with my minor aged child was seated with strangers for a 5 hour flight. In flight online entertainment didn't work initially."

Pros: "The Mexican service always is so kind, excellent pilot, the trip was so windy, and I felt secure. You were beyond my expectations, we arrived a half hour before, thank you so much."

Pros: "The personnel were attentive and polite on the flights"
Cons: "Both going to Eugene and returning the plane was dirty, crumbs and dirt on the floor, garbage/trash in the seatbacks...very poor standard How do you people live with yourselves,?this was a substandard experience for a substantial amount of money."

Pros: "The flight attendant was nice and fun to talk to"
Cons: "Asian snack mix"

Pros: "Plane was clean, crew was efficient."
Cons: "Boarding was a nightmare, baggage took 20-30 minutes on the opposite end to be unloaded."

Cons: "Poor management of delayed flight and boarding"

Pros: "The plane was very nice and comfortable. There was a slight delay but we were kept well informed."

Cons: "It was FREEZING which made it impossible to sleep despite being exhausted from the extreme flight delays. Two issues (one was maintenance, the other was a passenger not feeling well) caused delays up to about 90 min!"

Pros: "The way they said "Hello" to me. Other than that, the water was good."
Cons: "Everything else. My flight was delayed for weather, and I missed my boarding by 2 MINUTES, and they rejected me at the gate, and told me my seat was already taken by stand-by. Then the lady I went to see at the customer service desk was rude, and rejected me from first class even though it was THEIR MISTAKE I was booked there. Then I didn't even land at LAX! I had to take another flight that landed at Ontario so I can make my appointment on time. Will NEVER travel with United again!"

Pros: "The flight crew was absolutely amazing! I really don't think I've ever had such lovely and respectful people working my flight before."
Cons: "I really have no complaints about this flight. It was organized, well cared for, and an overall very easy experience!"

Cons: "Was told I could sit next to my travel partner but when we went to check in at the boarding gate, we did not have seats together...."

Pros: "Efficient boarding. Ticket price a value."
Cons: "Unfriendly crew. Small, cramped seats. Issues with assigned seats. In-flight entertainment is cost only - i.e. no free option."

Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"