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Pros: Friendly crew, fast flight, plenty of overhead storage

Cons: Better entertainment

Pros: Actually had enough leg room; boarding and flight were well-managed and we arrived an hour ahead of schedule.

Cons: Food was palatable though not enjoyable.

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Crew and equipment were excellent.

Cons: Two flights with close departure times used the same gate, leading to an overcrowded gate area at Pudong.

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Pros: It finally took off. The crew is polite.

Cons: The flight was delayed 5 hours and there was poor on site communications. This is the definition of a poor flight.

Pros: Crew was helpful, friendly, attentive.

Cons: Seats are definitely too small in both directions.

Cons: Allow the passenger to watch the video and listen the audio as long as the entertainment system is on. I was asked to take the ear piece out before landing so I couldn’t hear the audio of the end of the movie.

Cons: Drinks and meals were delivered at reasonable intervals and the food was good.

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Pros: Food, service (at lounge, gate, and onboard, especially onboard), clean and comfortable flight. I slept for six of seven hours on one leg and twelve of thirteen in the next!

Pros: The entertainment system was good.

Cons: We have a 4 month old and we were the first ones to check in but all bassinet seats were booked. No one was even using them for bassinets. Not sure if they paid extra for those seats to have leg room but we had to hold the baby for 15 hours. They couldn’t do anything for us.