Daily cleaning, installation of cabin HEPA filters on flights to Gold Coast
|July||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$1,560||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Australia has restricted the entry of all travelers, with the exception of Australian nationals and permanent residents and their immediate family members, New Zealand nationals residing in Australia, diplomats accredited to Australia and residing in Australia and their immediate family members, and airline crew.
Australia has enacted temporary travel restrictions for flights to Melbourne due to a recent increase in COVID-19 cases.
Travelers who are not Australian citizens and returning permanent residents and their immediate family members need to apply for an exemption to enter Australia.
All international travelers are required to quarantine for 14 days at the first point of entry, unless they're granted an exemption upon request. Quarantines take place in state-designated facilities and fees depend on the state, ranging from $2500 for one adult in the Northern Territory to $3000 for one adult in New South Wales. International flights are currently being diverted away from Victoria. Airline crew are subject to self-isolation until their next scheduled flight.
For more information on quarantine rules in the Australian states, check the following websites:
New South Wales, The Northern Territory, Western Australia.
Foreign nationals may transit through Australia if the connecting flight is within 72 hours of the arriving flight. They must either have a transit visa or be nationals of a visa-exempt country.
Transit passengers don’t need to apply for an exemption to travel restrictions if they are booked to depart on a connecting flight from the same airport within 72 hours and they are not going to leave the airport. Travelers who plan to leave the airport before boarding their connecting flight or who will be at the airport for longer than 72 hours need to apply for a travel exemption here and will be subject to quarantine until their departing flight. Travelers from New Zealand and Pacific Islanders may not need a travel exemption. More information on transiting Australia is available here.
All other info
Travelers planning to travel across Australian state borders should note that some Australian states also have domestic travel restrictions, border restrictions, and quarantine requirements in place. In the case of onward travel within Australia, travelers are advised to check in advance with their travel/accommodation provider.
There are currently 1,872 active cases of COVID-19 diagnosed in AU and 909 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight from the United States to Gold Coast takes 34h 12m, covering a distance of 8334 miles. The most popular route is Orlando - Coolangatta with an average flight time of 34h 00m.
The cheapest ticket to Gold Coast from the United States found in the last 72 hours was $1,371. The most popular route is Orlando to Coolangatta Gold Coast and the cheapest round-trip airline ticket found on this route in the last 72 hours was $4,581.
Based on KAYAK flight searches, the most popular destination is Coolangatta (100% of total searches to Gold Coast).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "Food was really unpleasant and entertainment all out of date movies"
Pros: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Cons: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Pros: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Cons: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Cons: "Nice trip"
Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
Pros: "Friendly crew, great movie choices."
Cons: "Not a lot of left space, very full flight."
Pros: "Clean and comfortable"
Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Pros: "The 787 was awesome. Very comfortable. Great staff and service."
Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Pros: "The food and the very friendly and courteous flight attendants."
Pros: "Crew was very nice and accommodating ... refreshing change."
Cons: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
Pros: "Nice comfortable flight at convenient times. Great cabin crew and service."
Pros: "Nice 777 plane, good snack"
Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."
Pros: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Cons: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"
Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Pros: "The time is on time ."
Pros: "Big TV screen. Food."
Pros: "A nice crew and service very friendly."
Cons: "The transfer walking to long."
Pros: "Service in side."
Cons: "Air host listen on time"
Pros: "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
Cons: "Main food dish was combinations of flavors I would never put together. Lack of leg room."
Pros: "flight attendants excellent"
Pros: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Cons: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."
Pros: "Fantastic customer service, excellent food everything was best and clean."
Pros: "Good service Soft landing Clean"
Cons: "Not really"
Pros: "The ANA stuff at Chicago airport is nice and helpful"
Cons: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
Cons: "No snaks"
Pros: "Food and movies."
Cons: "One of the stewardess had an unfriendly look on her face."
Pros: "Cabin crew was fine, nice smooth flight."
Cons: "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
Cons: "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."
Cons: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."
Pros: "Efficent, courteous and reliable."
Cons: "Nothing in particular."
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "Newplane, excerlent crews"
Cons: "Delayed flight an hour and a half"
Pros: "Was able to request a gluten-free meal for the flight"
Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Pros: "It was clean and nice"
Pros: "service and comfort in Premium economy"
Cons: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
Pros: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Cons: "Internet is way too expensive and barely works."
Pros: "Service was friendly and enjoyed the USB charger."
Cons: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."
Pros: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Cons: "It was great. . .We thought a 16 hr flight would be gruling, but it was not at all!! Comfortable seats with plenty of room and lots of bathrooms. The flight attendants were awesome"
Pros: "Great crew and counter staffing. Only took about 10 minutes to get my ticket and half of that was due to some snag with the NZ visa details."
Cons: "Nothing really."
Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."
Cons: "Very nice services"
Cons: "The landing was poor , almost to a point of dangerous . Too much turbulence during flight. And the drops should have been avoidable"
Pros: "Crew was okay. Nothing special but not bad."
Cons: "The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing."
Cons: "I couldn’t get the seat to recline."
Pros: "The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long."
Cons: "Not switching our flights three times and not accommodating us like we had originally paid for."
Cons: "Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight."
Pros: "Wonderful crew, excellent food, very comfortable!"
Cons: "Great flight. Would have been nice to have on board wifi."
Cons: "I can’t be more demanding. Everything on the flight were good."
Pros: "Great crew, great food, spacious and nice. Great experience overall."
Pros: "The plane, seat, food, amenities, staff, etc were all world class"
Cons: "LAX immigration is a nightmare but not NZ fault."
Pros: "Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait."
Cons: "Food was mediocre. Coffee and tea were like warm or cold."
Pros: "flight crew are good, other general categories are average."
Cons: "Boarding in both Sydney-Auckland & Auckland-Vancouver are disorganized. No clear indication of when & where to line up. No flight delay message to explain when boarding time was long overdue. In particular, for the Auckland - Vancouver flight, one ground staff was telling economy passengers (in rather rude express) they were in the wrong line except there was never announcement. Overall, disappointed."
Pros: "Everything; crew, seats, food, The best flight ever. Thanks a lot."
Cons: "N / A"
Pros: "Service and biz check in"
Cons: "When I booked this fly, no one tell me check in luggage has to be charged"
Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"
Pros: "Was a little more leg room... makes all the difference"
Cons: "Was pretfy much Ok"
Pros: "The crew were pleasant and professional, and the aircraft was in excellent condition."
Cons: "Boarding through the rear door during the rain -- with an elderly couple ahead who had problems negotiating the stairs, leaving them and all behind them in the rain. The airline could have allowed everyone to board through the airbridge in light of the weather."
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"
Pros: "Great customer service. We flew on Air New Zealand and United, and the contrast was big. ANZ stewards showed much higher level of pride in serving their passengers."
Pros: "This flight was great. The team were friendly and the plane was also well air conditioned."
Pros: "Crew was very nice and friendly Plane was clean Entertainment was good"
Cons: "Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold)."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "The customer service was great when I missed my flight."
Cons: "It was difficult to have a shorty layover and transfer from Auckland to Queenstown. I missed my flight."
Pros: "The entire group of employees were excellent, and very friendly."
Pros: "good entertainment"
Cons: "we purchased a sky couch for an extra $700 and was not put in a skycouch row. I have contacted Air New Zealand and have yet to hear back from them."
Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."
Pros: "Everything was ok"
Pros: "Everything! It's Air NZ!"
Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Pros: "Everything ❤❤❤"
Pros: "Everything, felt safe"
Pros: "Excellent service, prompt attention, really great flight experience"
Pros: "These guys are the best!"
Cons: "Flight was too short"
Pros: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."
Pros: "Good IFE"
Cons: "No enforcement of carry on - therefore no bin space"
Pros: "Very nice experience --- probably my best experience in economy."
Cons: "Boarding started a little later than scheduled."
Pros: "It was s safe flight."
Cons: "I didn't feel valued and appreciated. Poor options for complementary food service."
Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."
Cons: "Lack of leg room"
Pros: "Everyone was very friendly and accommodating. Seats were comfortable and roomy. Food was delicious served by real professionals."
Pros: "Crew was really helpful and friendly"
Cons: "Directing people from the terminal to the plane. Need a better strategy due to the fact that the steps are so steep, directing to the rear door instead of the front. When it comes to boarding time, we were all directing out but not indicating which door is closer to our seat. An agent needs to coach passengers outside or even when announcing boarding time -- indicate what seats should go towards the back versus the front door."
Pros: "The cabin crew was friendly, helpful and good humored. The in-flight video and audio choices were outstanding. Meals were good but not outstanding."
Cons: "I suppose it is good marketing to make you walk past the amazing seats in business/premier class on your way past "Premium Economy" back to economy class on the Boeing 777 -- but it did make me wish I had a few thousand dollars to throw away on 13 hours of being pampered. Economy seats are pretty narrow. I am of average size and I was often bumping and being bumped by the passenger in the adjacent seat as well as by people walking up and down the aisle."
Pros: "Excellent service and staff all the way from Heathrow to Los Angeles."
Cons: "Got my seat assignment wrong after I paid additional fee for it"
Cons: "4 hr delay"
Pros: "Kind crew. Comfortable space for economy."
Cons: "The food was not even edible. The entertainment was minimal."
Pros: "I slept for 12 of the 15 hours so? Food was good!"
Cons: "More leg room."
Cons: "There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't."
Pros: "Excellent food and service."
Pros: "Quantas Entertainment app was great!"
Cons: "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."
Pros: "The crew were so incredibly friendly and helpful! The food was delicious, and entertainment was great."
Cons: "Nothing. It was a great flight."
Pros: "Staff were attentive. Meals were good. I had an exit row so had good leg room"
Cons: "Dimmer light in toilet as every time someone went in we we subjected to bright toilet light."
Cons: "Movie selection could have been better"
Pros: "What was there to like!"
Cons: "That i couldn't board this flight. Duh!"
Pros: "Quick boarding and deplaning on arrival"
Cons: "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."
Pros: "Very smooth flight."
Cons: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."
Pros: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Cons: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Pros: "The crew was very friendly and attentive."
Pros: "Qantas kept us informed about a delay and were so reliable on making sure everyone was comfortable with the day."
Cons: "Our entertainment console wasn’t working properly. We didn’t have access to our in flight maps or the majority of entertainment options. This hasn’t happened before but it di but it did mean that it was a long flight made longer."
Pros: "Vegetarian food was good!"
Cons: "I left my jacket on the plane and didn't notice until I'd gone through customs (about 20 minutes after leaving the plane). There was NO way to contact Quantas or go back or do anything to get my clothing back. No one at the airport had any suggestions for me. The airport phone that dialed Quantas was only for frequent flyer point inquiries. I have now been trying for a full day (three phone calls with zero helpfulness) to see if anything can be done. I understand that I made the mistake of forgetting my items but the 17 hour flight left me a bit spacey. I am super frustrated."
Pros: "All the services"
Pros: "Thank you Qantas I enjoyed the flight, the service was excellent. Cabin crews were friendly. Overall excellent."
Cons: "There is nothing that I dislike."
Pros: "Variety and regular serving of food. Great entertainment. Very friendly staff."
Cons: "Everything was great - a bit cramped in the seats when people recline, but as expected on all airlines."
Pros: "The wide selection of free movies and TV shows. The food is tasty!"
Cons: "Our first flight to LAX was delayed by 7 hours so we spent the day in Sydney airport, spending more money on meals that hadn’t been planned. Because of the delay, we missed our connecting flight from LAX to JFK. The flight we were re-booked on was also delayed for mechanical/paperwork issues so we arrived back home in NYC 8 hours later than originally scheduled. This caused us to spend more money on a taxi since it was too late to take public transportation. it also made it difficult to settle back in at home because both my husband and I had to get up early for work the next day and we missed several hours of unpacking and cooking time we would have had had our flight not been delayed."
Pros: "The flight crew allows you to sleep the majority of the flight."
Cons: "Plane was dated. No outlets at seats so I couldn’t plug in my CPAP machine. Seats crowded compared to other international airlines."
Pros: "Fantastic cabin crew and fantastic maître’d in the first class lounge at Melb International airport. Honestly the best service we have ever received from start to finish from Qantas. Thank youalso the vegetarian and vegan meals were great unlike previous years. Thanks again"
Pros: "No issues, quick and friendly."
Pros: "Smoothed on time. Flight attendants not tired and grumpy"
Cons: "The delay was just disappointing"
Pros: "Very little. Even though I'm sure I wasn't suppose to, my seat allowed me to put my feet up on the wall. At least I was able to elevate them a bit."
Cons: "First, the flight was delayed an hour and a half. No gate was announced until just before boarding. Afraid of missing my flight, I didn't doze even though I had been awake for 20 hours at this point. Once I got on the plane, the seats were so small in economy my hips were pressed against the arm rests and I am not a large person. The man next to me was pressing through over to my side. We both had difficulty opening the tray for meals because they were in the arm rests (not that it mattered, we were never served good). The controls for the entertainment and lights were in the arm rests as well and there was no way to see them because your thighs were pressed against them. The screen for my entertainment was crooked and flickered. The charging port did not work for my cell phone. The earphone jack had to be wiggled and wiggled and then I had to hold my leg perfectly still not to bump it. I eventually gave up trying to use the entertainment screen. I preordered my meal online, but waiting for dinner, already exhausted, I dozed off. I didn't get dinner and no one came around the rest of the trip and offered any refreshments. No water, no snack, nothing. As a matter of fact, I'm not sure I saw a crew member for the rest of the flight."
Cons: "Great service , very caring and clean . Looked after me as I had to use a wheelchair . Thank you :)"
Cons: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Pros: "A cut above all others"
Cons: "This was actually promoted on the site as an emirates ticket and only after id purchased it did i figure out that it was actually for Emirates Airways sister airline Qantas Airways! I tried to change my dates after I bought it and dealing with Flight network -where i bought it from - was a nightmare!! I wouldnt recomment this at all."
Cons: "A jacket of ours was accidentally left on the plane, and when I returned 5 minutes later I was not allowed to retrieve it. So I went to flight services to try and retrieve the jacket and they did almost nothing to try and help me get it. In fact we ultimately lost the jacket because they told us that they probably threw it away with all of the blankets and pillows from the flight. That was very frustrating."
Cons: "Boarding was terrible. No announcement when it was late."
Pros: "Direct flight to Brisbane. Cheerful crew doing their best with what they had to deal with."
Cons: "Late departure. Remote boarding gate to bus. Even more remote field from which plane departed. Overcrowded flight. Poor quality food. Access to Qantas Club denied (only for first class passengers)"
Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"
Pros: "Food was more than I expected!!"
Cons: "The length of the flight but that's not anyone's fault!!!"
Pros: "As I stated previously, I am blind and found the special assistance Qantas offers invaluable. Every crew member I interacted with was polite, thoughtful, warm, attentive, and extremely helpful."
Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."
Pros: "I had eight flights on this trip. The fact that everything was pretty much routine on this flight is a good thing."
Pros: "Double seats in Economy"
Cons: "Complete lack of separation between seats - minimal room. When the passenger in front reclined. It knocked my very small Qantas bottle over. Non existant leg room. A most Uncomfortable flight back to Melbourne Qantas take a look at Jet Blue. ..this should be your benchmark in Economy Travel...."
Pros: "Check in was easy. Option to select vegetarian diet on line"
Cons: "Very crowded configuration. Older aircraft. Staff service mediocre LAX to BNE, but good from BNE to LAX."
Pros: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Cons: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."
Pros: "The flight was smooth, crew accommodating, and amenities were great. I thought the flight would seem like forever but it didn't."
Cons: "Can't think of anything to make it better"
Pros: "Qantas was half the price of what I had paid for last year on United. Overall the price was great for I had paid for. The staffs were friendly. They let the passengers move around because there were plenty of seats."
Cons: "I didn't like how they didn't give us notification of how far out we were to landing. I end up going to the restroom a few outs. The flight attendant kept knocking on the door. Obviously, I cannot stop what I am doing to go out."
Pros: "Staff very friendly"
Pros: "Seats comfortable and seats good and staff friendly"
Cons: "Nil entertainment if you didn't have an iPad or downloaded the entertainment app which you would expect more in business class."
Pros: "Reasonably comfortable economy seating, great crew"
Cons: "Food was ordinary."
Pros: "The staff & getting my questions answered. Also, food! Thanks to Qantas!"
Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."
Cons: "Late flt"
Pros: "Flight attendants were very helpful and attentive"
Cons: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."
Pros: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Cons: "Wish it would've had more movie options"
Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "On time"
Cons: "No entertainment"
Pros: "It wasn’t bad or good."
Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"
Pros: "Attention to detail, truly caring for the passengers and a nice smile."
Cons: "Everything was first class and there was nothing that was actually decided that was not received."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Pros: "They were honest about why we late taking off."
Cons: "Having to wair for them to fuel the plane"
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!"
Pros: "Upgrade to first class"
Cons: "Flight delayed which is understandable but with uncomfortable seat and water dripping from air conditioning made for a less than desiresble flight"
Pros: "Delta is always running behind."
Pros: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Cons: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The help desk personnel was friendly."
Cons: "Due to my first flight being late I missed my second flight. Delta booked me on a flight that was departing 5 hours later instead of the next flight. I had to go and ask to be was put on the stand by list for a sooner flight but not given any priority over the other standby's even though it was Delta's fault that my original flight was late."
Pros: "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive."
Cons: "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. The middle seat passenger insisted that she wanted to have it down, correctly pointing out that she had paid for a whole space. Despite the seat divider, the obese person's body oozed over and below into the middle seat during the flight, cramming the middle passenger. These folks Need to buy a second seat..."
Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."
Pros: "Friendly crews."
Cons: "Crying girl whole flight"
Cons: "The hard landing did not inspire confidence."
Cons: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."
Pros: "On a one hour trip no much to say, understandably no food or bererage service. Got me from here to there quickly. thanks You!"
Cons: "What I didn't like was two idiots behind me that talked loudly for the whole flight and it being a late flight it would have been good to catch a nap. Nothing to do with the flight but really they talked for the whole time they were sitting across the aisle from each other."
Pros: "Cramped hot plane sitting in sun for half hour with no announcements"
Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Pros: "Got Home !"
Cons: "Waited one hour sitting on board the aircraft for it to be fueled!! That's not what you want to do when you have to get home! The aircraft should be ready! And already fueled!"
Pros: "The first flight was fine. On time and the crew was very nice."
Cons: "The second flight was not okay. We had to switch planes after we were in an ready to leave. Over a two hour delay and lots of confusion , we finally got to our destination."
Cons: "Hello allow upgrades to first class if they're available even when the flight takes off -on my flight in to Atlanta the pump three people up to first class and love them to sit in on my flight home to sit still empty what's up with that ?"
Pros: "Free drinks in Comfort+"
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Pros: "Staff hospitality"
Cons: "Deboarding delay, seems typical"
Pros: "Free games and movies in the headrest TV. Really cool"
Cons: "It was extremely hot and uncomfortable on the plane."
Cons: "It's just a really small plane so the comfort isn't great but only a half hour flight"
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Pros: "The crew was very attentive and apologetic."
Cons: "Having two planes with mechanical trouble. Putting our luggage on the wrong plane. It is 1:50 am as I write this. I should be home in bed."
Pros: "Boarding was a breeze....arrived slightly earlier than expected."
Cons: "Nothing to not like"
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"
Pros: "It got me home."
Cons: "Although I paid for a first class ticket I was seated in coach. The plane was a commuter jet, and I suspect that Delta added one or more rows of seats because even though I'm of average height and less than average weight I had no leg room at all, and the hip room was minimal at best."
Pros: "Boarding, food, drinks"
Cons: "Seats (not much reclining, I felt them uncomfortable)"
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Cons: "Although weather played a part in the poor experience, it wasn't the only factor. Delta was unprepared."
Pros: "Overall it was good"
Cons: "Flight cancelled at 8:30 p.m. the night before when we were going to bed at the airport. Ability to get rebooked a nightmare."
Pros: "Crew and hospitality"
Pros: "Check-in was easy and smooth."
Cons: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."
Pros: "have good lounge seats"
Pros: "I got 2 seats to myself, which was great"
Cons: "Seats were too close together for a 15 hr flight"
Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."
Pros: "Legroom Entertainment Airport onboarding exp"
Cons: "- horrible crew, many crew members were just rude to many passengers. Often rolling their eye and making overt gestures to passenger questions - one crew member just threw the food tray down and it all spilled over another passenger - they also struggle with english and so is hard understanding both ways - abslote the worst food selection and quality in my experience. Better pack your own food from home"
Pros: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Cons: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."
Pros: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Cons: "There was not enough non veg food onboard and no choices. Everyone was served vegetarian towards the end. They served lunch in the beginning of the flight and then I was literally starving after 5 or 6 hours until a fellow passenger told me they had some snacks at the back. There was no communication on that."
Pros: "Every thing is good inspite of food"
Cons: "Cheep quality of food"
Cons: "Food not very good. Service used to be better in the past"
Pros: "Plane is too old needs to be updated and good was below average. It used to be much better than that"
Cons: "Food, crew, seats and plane"
Pros: "Didn’t like anything. Only thing decent was the boarding."
Cons: "Crew members did not care about anything, unorganized. actually tripped and fell into the aisle hit my shoulder on the arm rest of another passenger’s seat because of a crew members luggage was in the middle of the aisle and it was dark. Food was terrible. The in flight entertainment was lacking entertainment. Crew members told us we needed to hold our carry on’s, on our lap then to store it under the seat because other people have bigger bags. Even though I got to the seat first and was trying to get settled in. Crew members were eating and on their cellphones in the back the majority of the time. It was hard to get a cup of water. Flew from Chicago O’hare to Abu Dhabi."
Pros: "Crew exceptionally great ."
Cons: "Abu Dhabhi airport."
Pros: "Great and very patient crew!"
Cons: "Boarding process chaotic"
Pros: "Not much"
Cons: "Full flight with small seats with little leg room, uncomfortable on a long flight and, I am very petite! Old, dated movies Mediocre food"
Pros: "The flight wasn't delayed..The check-in/ ticketing crew were helpful."
Cons: "My seat in 13 hour long flight was Broken! The chair wouldn't recline! The crew couldn't help saying the flight was full and couple other chairs were having the same problem (?!!!). The food was mediocre. The cabin bag size limit was very small."
Pros: "Free movies and polite hostesses and service"
Cons: "Free internet"
Pros: "1) the flight was not full which was a big plus 2) the universal charging at the seat, I didn't need a converter."
Cons: "1) The sinks in 4 bathrooms were broken. People were still using the bathrooms although there was no sink. So people were not washing their hands which is unsanitary. 2) the food was not very good, nor the timing of it. Also sandwiches in plastic wrapping were distributed during sleeping hours and that was very disruptive. 3) the plane was older. 4) the flight was very expensive so I expected 5 star features and comfort, but it was only a 3 star for me."
Pros: "On time, entertainment, friendly crew"
Cons: "Seat comfort was HORRIBLE on 777. Next leg on A320 was tons better."
Pros: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Pros: "The crew was very nice"
Cons: "The seats super uncomfortable and the entertainment is very mediocre Qatar airways way better"
Pros: "Good food and vegetarian options"
Cons: "Not very good movie options"
Pros: "Get entertainment options."
Cons: "Food was mediocre."
Pros: "The crew, the cleanliness, the food (lots of food and drink. It was nice to have the option to snack or not especially while traveling with a small child.)"
Cons: "My son's tv monitor didn't work"
Cons: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"
Pros: "Timings & Fare"
Cons: "Return flight from Abu Dhabi to New Delhi wasn't comfortable due to higher temperature"
Pros: "Fast and on time"
Cons: "My butt hurts"
Pros: "Food, entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"
Pros: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Cons: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."
Pros: "The food was great."
Cons: "Uncomfortable seats for too long a flight. Boarding took forever."
Pros: "All seats had power outlets"
Cons: "Plane was older than expected. Food/service was nothing exceptional."
Pros: "We boarded etihad for the first time and the experience was not good at all. Have two major complaints. The boarding area was very strict with the carry on laggage items size. My wife and I have the carry on bags, with which we boarded multiple domestic and international flights and never got a complaint from any carrier, but to my surprise, etihad staff mentioned that my bang is over sized in length and width and I need to check in. And second complaint is on Food. We selected Hindu meal, and the food was not good in taste and the options as well. We felt Air India, Qatar, emirates, Cathe Pacefic etc were better comparatively than Etihad. Staff were all good and supportive all the time."
Cons: "Food Boarding"
Pros: "Food, In flight entertainment"
Cons: "Etihad has the most ridiculous carry on baggage policy. They have this cage within which your carry on should fit in. If it does not then you have to pay $320 to check in the bag which I was forced to pay. Never seen any airline doing such a shitty thing and overcharging. Also, I think they turned the AC off during the flight and I was fanning myself for the entire 14 hour duration of the trip. WTF??"
Pros: "Amenities package with toothpaste and brush."
Pros: "Nothing was good"
Cons: "Air hostess were very rude. Her name is Iliana , none of them have name tags on. I guess that will he the first thing any passengers would expect. Food was not served as per the menu. They gave away whay ever they wish. To ask for water we had to request 4-5 times. The air hostess Iliana was bumping constanly into us, and does not even have courtesy of apologising. Because of her I could not even sleep for a second in the plane. Iliana is very racist. When multi cultural people are around, it a common sense that we have to talk in a language which is understandable by every one. She was speaking in the local language, and messing around with the fellow passengers for a small issue. She is definitely not fit as an air hostess, if she is there as a racist. there was another air hostess who as shouting at us to book business class if we need to order individually. A kid beside me was asking for an ice cream if we had a chance of purchasing it, like we do in domestic airlines. When I was requesting for the ice cream, she mentioned it thrice to book a ticket in business class. Rude absolutely very very rudeeeee. Untolerable service.....worst really worst service. There was no blanket and ear plugs kept on my seat, I request iliana thrice for blanket and ear plugs, she was like i will give you after I serve everyone, but I never had one through out my journey. This is how Eithad has trained their air hostess to handle passengers. seriously I will never ever choose eithad."
Cons: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us."
Cons: "It was delayed more than 7 hrs. We had early morning flight . They disnot allow us to get out to get food. They just sreve cice water. I had to take medicine with food."
Cons: "Flight attendant could have cared less about being there. lol"
Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."
Pros: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."
Pros: "I like the Islamic programs, nice food, nice pillow"
Pros: "Very professional but efficient."
Pros: "Loved the cabin crew, they were friendly, helpful and attentive despite a very long journey from Chicago to Islamabad."
Cons: "One piece of luggage was is banged up that there is a large dent and the handle no longer closes...unfortunately one of the best peices of luggage. Limited staff for such a filled flight, despite their best efforts service suffered. Need a seperate section for families with children. Face mask might be offered to passangers who coughed much of the journey causing concern about sharing germs in air that is already still. Food and toilet areas were smelly towards end of flight."
Cons: "The check in agent missed to give me a tag for my hand luggage When ground crew at the gate didn't see the tag they placed it in a cage and a scale it was underweight & within dimensions, the wheel however was sticking out of the cage and for that it was $300 charge!! Let alone the humiliation.. It was pay in 5 mins or you will be booted off... I swear I found another family almost crying as they coming from a connecting flight didn't go through the check in desk and paid $1200 I have been using same handbag on airlines including etihad for 5 years without any problems ... Go figure"
Pros: "Friendly staff, legroom was OK, American's gates at ORD were fairly clean."
Cons: "Great big stain on the carpet around the end of the gates looked pretty bad."
Pros: "The food was ok."
Cons: "The crew at O'hare Airport had terrible customer service.. The boarding crew made everyone buy new carry-on bags as their current bags were apparently 'too tall' to fit, even though most of the passengers there had arrived from domestic flights without having any issue with their carry-on baggage. They said that either pay $300 to check-in your bag, or buy a new bag. Once everyone had bought new bags ($100 minimum) and ditched their old bags (created a huge pile in the corner of the boarding area), they didn't bother to check the new bags to see if they were now compliant... Never flying with Etihad!"
Cons: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."
Pros: "All other service were good."
Pros: "Leg room!!!!"
Cons: "Food was bad. Seats were not comfortable especially for such a long flight"
Airlines flying to Gold Coast have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Gold Coast
Masks required on board, masks provided on flights to Gold Coast
Social distancing seating
Middle seats unavailable to book on flights to Gold Coast
Testing for antibodies, testing for symptoms for flights to Gold Coast
Waiving of change fees. Search flexible flights to Gold Coast