Find cheap flights from Gold Coast to the United States

Find cheap flights from Gold Coast to the United States

Round-trip
Economy
Boston (BOS)
United States
Thu 2/25
Thu 3/4
Any month
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Good to know

Low season

February Best time to beat the crowds with an average 7% drop in price.

High season

January Most popular time to fly with an average 19% increase in price.

Average price round-trip

$944 (avg. price over the last 2 weeks)

Good deal round-trip

$775 or less

Good deal one-way

$634 or less

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Top 5 airlines serving from Gold Coast to the United States

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,883 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."

Pros: "SQ always has the best looking flight attendants"

Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."

Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"

Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"

Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Cons: "On time would be better."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "Super friendly crew. Enough food and drink."

Pros: "The crew was really nice. The plane was clean and comfortable."

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Pros: "Seats were good"
Cons: "Food could have been better"

Pros: "Crew was very courteous, went above and beyond."

Cons: "The hot food was dry and lost my appetite"

Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pros: "Nothing beats Singapore SQ!"

Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Cons: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"

Pros: "The seat is good. Entertainment is good."
Cons: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Pros: "The food is very good in economy. Large screen tv gor movies and games."
Cons: "all was good, nothing bad"

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."

Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."

Pros: "Seats!!"
Cons: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Cons: "Food"

Pros: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Cons: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"

Pros: "Second bag was four foot bronze statue, no problem or extra cost"

Pros: "Everything is excellent!"

Pros: "Amazing plane and crew!"
Cons: "Nothing."

Pros: "Great price"
Cons: "Food is not good"

Pros: "Crew is remarkable"

Pros: "Fast boarding"
Cons: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."

Pros: "For as long 14 hour journey they sure make it comfortable."

Pros: "Everything"
Cons: "No complaints"

Pros: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Cons: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."

Pros: "Food was excellent, timely departure and arrival"
Cons: "Crew was not as friendly as I'm used to."

Cons: "Food not so good"

Pros: "Food"
Cons: "Nada"

Pros: "None"
Cons: "All"

Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Cons: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."

Pros: "Everything"

Pros: "Nothing i like"
Cons: "Terrible ground service in changi airport singapore"

Pros: "The service"
Cons: "The quality of the red wine"

Cons: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"

Pros: "Crew professionalism"
Cons: "No"

Pros: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."

Pros: "the crew were very good. very nice and helpful."
Cons: "first thing i never had a clue that this would be a 2 stop trip. its ridiculous to get down at hong kong and then start again. even while going to blore, had to get down at seoul. its very tiring to do all the checkin and security. the food was monotonous. i only had okra for 2 of my meals. it was not tasty and no variety entertainment for wold cinema(Indian) is very very poor"

Cons: "This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing."

Pros: "Entertainment was very good. Crew was professional and efficient."
Cons: "The seat had no lower back support and was really uncomfortable."

Pros: "The crew for Qantas is normally pretty damn good. This trip was no exception."
Cons: "The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights."

Pros: "Everything was fine, a bit late taking off but the time was made up"

Pros: "Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time."

Pros: "Crew was amazing, food delicious, seats comfortable"
Cons: "Nothing"

Pros: "Arrived safely"
Cons: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"

Pros: "Excellent food and service."

Pros: "Always an enjoyable flight with a happy crew and comfortable flight"
Cons: "Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line."

Cons: "Couldn't check in on mobile"

Pros: "New plane"
Cons: "Everything else"

Pros: "Everything went well. boarding and check in."
Cons: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."

Pros: "The service and flight as total."
Cons: "No issues."

Pros: "Staff helpful and friendly. We got there"
Cons: "It’s a small plane without much to offer"

Pros: "Friendly staff"
Cons: "One of the stewardesses perfume was quite overwhelming."

Pros: "All inside the realm of the expected"
Cons: "Seat was uncomfortable"

Pros: "Very smooth flight."
Cons: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."

Pros: "Crew were ok"
Cons: "Food was awful and departed late"

Pros: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."

Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Pros: "Qantas is always a great choice. Good food and service."

Cons: "Our flight was delayed 3 hours. We were stuck on the plane 2 of the 3 hours! Terrible!"

Pros: "Mostly everything great."
Cons: "Leg room for me a bit small. Dinner a bit mushy."

Pros: "on time, easy flight"
Cons: "overcharged for second bag"

Pros: "The on boarding process"
Cons: "The plan was in very poor clean conditions. The seats were discussing to sit."

Pros: "Efficient loading & unloading. Flight was on time."
Cons: "Seats were way too close together!!"

Pros: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"

Cons: "Flight was delayed"

Pros: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Cons: "Cant think of a thing."

Pros: "All the food. Service was good."
Cons: "There was a delay but they didn't explain what was going on. I overheard that there was a threat."

Pros: "The Pilot"
Cons: "Flight was delayed by 2 hours. Had to get off the plane to get a visa. Delayed even more when we arrived in Australia. Didn’t have a gate ready when we landed. Lost my luggage in a flight to Brisbane."

Pros: "The crew were professional and looks the part, food was warm and tasty and they made regular checks to see if we needed water or food."
Cons: "Well there were 3 crying babies for a good portion of the flight which is no fault of the airline or parents it's just something that wasn't as desirable."

Pros: "Complementary food, movies, shows, and beverages"

Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"

Pros: "Crew were affable and courteous, even if not very attentive."
Cons: "The entertainment system was ancient, with small screens, loose sockets for headphones, flaky performance. Only the content was decent (not good). They announce boarding sequence and then fail to honor/enforce it, allowing a free for all."

Pros: "Case was off quickly"
Cons: "No choice in seating"

Pros: "Food was better than expected. Appreciate the multiple snacks in the middle of the flight. Appreciated the 2nd cup of coffee in the morning. The crew serving the food had excellent customer service skills. The movies listed on the website were different than the actual flight. I really wanted to see a couple that weren't available."
Cons: "There wasn't anything that was disappointing that stands out to me."

Pros: "Friendly crew."
Cons: "Nothing that is unique to Qantas or just flying in general."

Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Cons: "N/a"

Pros: "Dood provided was good. Service was good. Baggage was fast."

Cons: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."

Pros: "Quite a bit of turbulence and I wish someone said it was normal I was worried the whole time"
Cons: "No dairy and gluten free option"

Pros: "Lacks a bar and for that reason is a touch behind Virgin Australia internationally. Great seats though"

Pros: "Attentive cabin crew, plenty of snacks and drinks Good range of entertainment options"
Cons: "One of seats did not recline with button-push, but cabin crew instructed us on the use of the manual adjustment, so it worked out OK in the end. We flew Premier Economy on the LA-SYD outgoing trip; the main difference for our SYD-LA return in Economy was the presence of a 3rd seat in our row occupied by a stranger, so bathroom breaks were a bit of a disturbance for all involved. Still you get what you pay for I guess!"

Cons: "The flight attendant was cranky and refused to give me another bottle of water although this was a 15 hr flight. She should really retire. The flight was delayed, which extended the whole trip by several hours. The food was mediocre at best."

Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."

Pros: "The flight was smooth, crew accommodating, and amenities were great. I thought the flight would seem like forever but it didn't."
Cons: "Can't think of anything to make it better"

Pros: "Nothin"

Cons: "No veg option No screen for movies."

Pros: "I would like to have ore of a grace period to check baggage."

Cons: "Bad social distance"

Pros: "Felt safe and sanitary"

Cons: "No wifi"

Pros: "Price is ok"
Cons: "Delays of three hours are very bad"

Pros: "of everything"
Cons: "Nothing, all right"

Cons: "Smelled like poop the entire flight. Actual poop in the lavatory."

Cons: "Terrible delays"

Cons: "Better food offerings"

Pros: "Nothing to like."
Cons: "Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken."

Pros: "No food, late by hour"

Pros: "Very smooth flight and friendly crew"
Cons: "Chairs really uncomfortable"

Cons: "Sat on tarmac for 20 mins because we were early..."

Pros: "Fast flight"
Cons: "In one hour flight we could have some drinks and food. Snacks... can’t believe they don’t have any food/alcohol"

Cons: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "Very comfortable, no complaints."

Pros: "The guy announcing the boarding was a hoot! Great sense of humor."

Cons: "No delays. And have the terminal bridge in working order"

Pros: "Crew was friendly, capt. had smooth take off and landing."
Cons: "Late gate change threw me for a loop. Had dinner with some friends in terminal before they caught a different flight. Walked to my gate only to find flight had changed to a different terminal and gate. Ended up fine because there was a delay with the lane switch, but made me a little anxious."

Pros: "Yes"
Cons: "Took off late. Other than that very comfortable and great experience"

Pros: "If offering free WiFi to Amex platinum card holders it needs to work f"
Cons: "Fix it"

Cons: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Pros: "That it got me home"

Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."

Pros: "Everything went smoothly - very happy"

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Nothing"
Cons: "Multilpe delays"

Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Cons: "late leaving, arriving and taxing."

Cons: "90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again."

Pros: "Fast boarding"
Cons: "Seats are too crammed and uncomfortable."

Pros: "Great selection of movies"

Pros: "Food was plenty."
Cons: "Long security lines at Logan. No free WiFi"

Pros: "Crew was wonderful, fine flight, very prompt"
Cons: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."

Pros: "Was tired and the FA helped me find a row that I could stretch out on and relax. After a long trip from Moscow, the FA's volunteering to help and accommodate a beleaguered traveler was most appreciated!"

Cons: "See above"

Cons: "Got in early"

Pros: "Being on time."

Cons: "Force me to take a bad seat"

Pros: "The temp"
Cons: "It was too hot."

Pros: "Quick and easy flight. Took about an hour and twenty minutes."

Pros: "Maintained high standards of service despite massive delay."
Cons: "Boarding and departure was messy because of the delay"

Pros: "We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly."
Cons: "No free wifi."

Cons: "Horrible wait if nearly 30 minutes after landing"

Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."

Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"

Pros: "I love Delta. Smooth boarding. Quality service. Keep it up!"

Pros: "Excellent video selection, Sweetwater 420, cookies were good. Landed 20 minutes early."
Cons: "Boarded 20 minutes late. Very very cold. Bathroom horribly disgusting. Coffee too cold."

Pros: "Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf."
Cons: "AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service"

Cons: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."

Pros: "Pretty efficient for a completely full flight."

Pros: "Nothing on this flight was good except for the Captain with constant updates on the never ending delays."
Cons: "This flight was delayed for nearly three hours due to a mechanical problem with the assigned aircraft. We did not get the reason for the delay until nearly 2 hours after the scheduled departure time. Then, when a new plane was assigned. The boarding agents were rude. The flight attendant was rude."

Pros: "Got me to my destination"
Cons: "Attendants were less than welcoming with NO sense of humor. I found an empty whiskey container in the area under the seat in front of me. When I jokingly said that I found it empty and could she refill it for me, the attendant went off on me, telling me that she was too busy and couldn’t take it"

Pros: "Dear American, stop lying to your passengers stating that the flights are full, when in fact, they are not. Customers are willing to pay for upgrades but you give them no way to do so."

Cons: "A toilet had no water. The internet was not working for the whole flight"

Pros: "The tv and drinks"
Cons: "Being told why we’re delayed and then not being kept on board for so long once we arrived late"

Cons: "In a period of 20 minutes in the hour before boarding there were three gate changes. The last one was a change of terminal and gate. You have been doing this for years and you should know how to do this already."

Cons: "Constant delays, wrongful promises of when/how long delays would take"

Cons: "I paid $70 for a seat upgrade, and it showed on my boarding pass as “EXIT” (exit aisle) with 6 inches of extra legroom when I purchased the upgrade in London. By the time I arrived in Dallas, the “EXIT” indicator on my boarding pass disappeared. When I boarded the plane there was no extra legroom and row 16 was not an exit row: rows 14 and 15 were. I endured a less comfortable trip, and now have to go through the pain and effort to get a refund. Good luck to me..."

Pros: "Crew was polite, Captain was helpful."
Cons: "Flight was delayed due to mechanical issues."

Cons: "Delayed"

Pros: "Great flight experience overall!"

Pros: "The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice"
Cons: "American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane."

Cons: "Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!"

Cons: "Confusing in LAX as to where to go for the flight"

Pros: "I didnt like anything about it"
Cons: "American knew it had a problem and never resolved it - delaying our flight by minutes every few minutes - we had 38 text messages indicating a change. In addition the crew "aged out" so we had to get a second crew - waited for that. the first plane had a mechanical, the second plane had a mechanical - more lengthy delays then finally the last plane was fine - but was again delayed by yet another hour for a total of 7 hours delay. Our compensation? Non existent."

Cons: "First of all, this flight was not good; that was my rating for the first leg of CLE to DFW. DFW to SJC was a disaster due to weather and multiple equipment changes. Overall the flight was delayed 7 hours, from 4:50pm to 11:40pm. I opted to reschedule for the following morning -- and that flight ended up being delayed for an hour due to equipment changes and mechanical issues. Door-to-door I spent 30 hours getting from CLE to SJC."

Pros: "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."

Pros: "Staff was great"

Pros: "Customer service was friendly"
Cons: "So uncomfortable"

Pros: "The customer service!"
Cons: "Eventhough, I have accumulated over 100000 points. I don't get any seat upgrades or gold status!"

Pros: "The crew was friendly and the flight was great."

Pros: "Everything went smoothly from start to finish. On time departure. We did have to wait for a gate to open up in San Jose. It was a completely full flight."
Cons: "No gate being available upon an on time arrival."

Pros: "Staff courtesy."
Cons: "When I started this leg of my trip, I was completely exhausted having been in sitting position for almost 24 hours straight. Airline made no concessions for travelers knowing that some were just doing a simple trip and those others whose journey was very long. Narrow seats added to stress and discomfort. Airline policy seemed to be "Give me the money and I will deliver you safely. Period" Humanity seems to be last on airline list. Traveling is seriously grueling and unpleasant for all those not in First Class."

Pros: "People actually boarded by group number"
Cons: "Sitting in premium economy still doesn't giive enough room to spread out papers and get work done. Out of four segments I only got upgraded once despite having 16 upgrades in my account."

Pros: "1, Crew are very attentive 2. Great seat"
Cons: "N/A"

Pros: "The flight boarded really quickly with absolutely excellent service from the flight crew. The pilots and crew were so considerate, and helpful. They totally took care of all of us. From the time I got on to the flight to the time I got off the crew were there to make sure I was taken care of."

Pros: "The staff that pushed us thru the ridiculous process of going thru customs , getting our bags checked again & raced us thru to our connecting fight was amazing !!!"
Cons: "Our connecting flight was too close given we were coming back from Mexico& had to go thru customs. The security at customs were so rude to my mother who was in a wheelchair! The customs checking process was a joke! We barely made to our flight running thru that entire airport pushing my mother in a wheelchair. I can't tell you how horrible the experience was for both of us!"

Cons: ""Parked" on tarmac for 25 minutes waiting to leave LAX. Arrived half an hour late"

Cons: "More flight delays..."

Cons: "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."

Pros: "I had a family member enter the hospital 5 hours before take off. I got a full refund, even though I didn't have trip insurance."

Pros: "The plane was brand new and the crew were very nice. Entertainment system was well-done with good selection of movies. Even unedited movies!! Great."
Cons: "The plane was delayed for a half hour before it was marked as "delayed" and then it was delayed another half hour. If I had known it was going to be an hour late I would've been able to eat a proper dinner. They seemed to be out of every normal drink on the drink cart."

Pros: "Staff was kind."

Pros: "Flight was prompt. Crew was good."
Cons: "Not seated together with my wife. Looked at paying for upgrade, but no seats together."

Pros: "Everything went smooth. Staff were professional and friendly"
Cons: "Nothing."

Pros: "I like that it's open seating."
Cons: "I don't like how there's not de-boarding procedure. Some people try to just rush off the plane."

Pros: "The Crew were outstanding and the flights were quiet and smooth. Very comfortable flight!"

Cons: "No issues"

Cons: "THe reading light was broken"

Pros: "We boarded on time, we sat in the exit aisle, so we have a little extra room. They offered free movies, which my husband took advantage of. Pleasant flight"

Pros: "I had lots of space to my self"

Pros: "On time"
Cons: "We were so crowded. No leg room. The lady next to me was too big for her seat so it was hot and sweaty the whole way"

Cons: "airbus A320 doesn't have power ports at seats...."

Pros: "Entertainment was not available for the latest Safari browser 10."

Pros: "Smooth, quick flight!"

Pros: "Again getting moved up to first class"
Cons: "I would have liked to know before I was already seated in Coach."

Cons: "It's not the first time that I was forced to gate check my carry on luggage. They claim that the cabinet in the plan is full while actually there is plenty of spaces for multiple luggages to be there. The crew was rude and refuse to explain it in an acceptable way. When I asked why cant I carry it when there is enough space, she simply says because you just can't. Do you want to take the plan or not! This is unacceptable."

Pros: "Empty middle seat so more room."

Pros: "customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag"
Cons: "crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<"

Pros: "The boarding was good and effective, Entertainment was good."
Cons: "The crew did not pay attention to my requests for beverages and forgot to bring me what I have asked."

Cons: "Dirty plane, nobody bothered to wipe the tray table and Black Mold showing (extensively) at top air vents. Very uncomfortable flight. AC needs to do a Much Better job cleaning between flights!!"

Pros: "The flight attendants were not kind to the customers and treated us like they were doing us a favor by working on the flight."
Cons: "The flight attendants at one time actually were talking about other passengers, who happened to be of Chinese descent like they weren't even there. Like they did not understand English. Just rude"

Pros: "Efficient and quick, no issues."

Cons: "flight was too bumpy"

Pros: "Service"

Pros: "I loved everything!"

Pros: "Got to Newark fast luggage was off plane very quickly"
Cons: "Older plane no body at gate to drive jetway gaving us sit out on tarmac"

Cons: "Flight was on time"

Cons: "Time is money. Instead of telling customers to arrive 3 hours before departure and it is their problems if they can make it, a better way to be helpful is to have representatives ready to spend 3 minutes to look at customers' status, offer feasible options and point people to the right directions right away. Be a part of the solution! Don't be such a pain when you can offer a helping hand."

Pros: "Friendly staff"
Cons: "No food selections available Better movie selections"

Pros: "Some of the roomiest most comfortable seats out there. Lovely staff."

Pros: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Cons: "Baggage pick-up facilities at Newark Airport"

Pros: "N/A"
Cons: "Incredibly disorganized"

Pros: "The crew was outstanding - pleasant and efficient."
Cons: "Entertainment: movie selection very limited."

Cons: "One flight attendant was rather unpleasant. When she asked my husband what he wanted to drink he asked "Can I have coffee?" Her repsonse was a firm "No.' Confused, he repeated the question and she again responded with "no." I had to ask her, "Are you not serving hot drinks on this flight?" I'm always shocked by this kind of behavior in some flight attendants. Why didn't she just say, "I'm sorry. We aren't serving hot drinks now"?"

Pros: "All of it"

Pros: "Entertainment system. Flight crew."
Cons: "The flight was delayed which is fine. I attempted to go to the desk for a food voucher but they didn't have enough workers and were focused on getting people with connections onto another flight and told me to wait. When we reboarded, we were offered vouchers for the airport we were leaving that would expire the next day, which is essentially useless."

Pros: "For some reason the seats didn't seem as cramped as usual. There were no long delays."
Cons: "We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time."

Pros: "The flight back to Newark was good. Boarding was smooth and crew kept walking around with water to keep everyone hydrated."
Cons: "The plane was old and cramped and entertainment system had issues. Movie choices were not that great."

Pros: "Friendly staff n helpful. Good seats, movies available"
Cons: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."

Pros: "I liked having Nexus get me through air Canada's malfunctioning Website to airport chaotic check-in otherwise may have missed my flight! Actual flight was smooth,quick and comfortable. Flight attendants were friendly and helpful. Airplane interior open and bright. Bathrooms clean and well supplied."
Cons: "Customer's time is valuable too! Air Canada website check-in malfunctioning causes anger, frustration and chaos at home and continues through airport check-in. HUNDREDS of angry, frustrated customers paid for their tickets, tried to check-in online and arrived early all converged into one CHAOTIC crowd. ADDRESS these issues, FIX YOUR WEBSITE, TREAT YOUR HARDWORKING, PAYING CUSTOMERS with DIGNITY and RESPECT they DESERVE. Competing Airlines are waiting for your dissatisfied customers."

Pros: "Friendly staff all the way through. Offered lots of non-alcoholic drinks. Small delay at departure in Vancouver, but on-time departure from Newark. As return flight was not fully booked, change of seats was possible and instead of being 3 in a row, we were only 2. Overall, good experience"

Pros: "The cabin service was amazing, the staff was so prompt and courteous, I am a frequent flyer on Air Canada and I love flying Air Canada."

Pros: "Nothing special."
Cons: "Not apply."

Cons: "There was no wi-fi!!!"

Cons: "Never on time"

Cons: "The flight was as can be expected. That said, having liquid drip on you from the air vent above is hardly reassuring and certainly not comfortable"

Pros: "Got to fly on a brand-new 787, which was terrific! And service was excellent by all crew members. We had an overall great experience!"

Cons: "1 hour 35min delay for a 1 hour 40 minute flight!!"

Cons: "Missed connection because of their computer issues. The hotel they arranged for us was a 30minute drive from airport. We passed 50 hotel alternatives on the way. Nobody greeted us at the gate to explain our options. My luggage never arrived"

Pros: "Everything was fine. It was a very short flight."

Pros: "air canada quickly changed me to another flight when mine was delayed but I had to ask for that, they did not offer."
Cons: "delay was long and I wasn't offered a switch to another flight. had to ask myself for it."

Pros: "the service was excellent"

Pros: "Hey feed you well and offer movies even it's just an hour long flight."

Pros: "I got home, it was delayed but not badly"
Cons: "Frankly my butt was killing me 40 minutes into the flight due to the seat ... if the flight had been much longer I would have lost it"

Pros: "Tv options"
Cons: "I'm only 5'10" and my knees were digging into chair in front of me. Also, we had everyone boarded about ten minutes early (which is awesome) and we were told we would leave a bit early, but then sat there for about 15 minutes and departed even later due to long line for take off."

Pros: "Flawless flight and friendly staff and roomy seating on Air Canada flight"
Cons: "Did not have food options I wanted - ran out."

Cons: "They wouldn't seat us together"

Pros: "Everything was great I had a Blast"

Pros: "wonderful plane"
Cons: "NO WIFI!!!"

Pros: "organized boarding; timely departure and landing; baggage swifly appeared at carosel; younger members of the crew were great"
Cons: "Most senor member of the crew on the flight [female/blond] was flat out rude and clearly should not be interfacing with clients on flights."

Cons: "Horrible to say the least Never made it to Toronto"

Pros: "Short flight, crew is friendly, and easy boarding process."
Cons: "I find the Air Canada flights between Toronto and Newark are frequently delayed."

Cons: "it was delayed for 1 hour"

Pros: "Air Canada has good service. Our flight was delayed and I only got one announcement. I think next time it should be more."
Cons: "Nothing"

Pros: "Boarding of children at the beginning of boarding operations. Double thumbs up."
Cons: "At 2 hours into the flight I was most of the way through a movie. The crew then announced that some passengers were unable to view the entertainment system so they were resetting the entire system. Crew said passengers would be able to resume watching entertainment at the point they left off. Needless to say this was not the case. The entertainment system never got reset properly and did not function for the rest of the 4+ hour flight."

Pros: "the flight actually went"
Cons: "our gate was switched and then there were no updates until after the original boarding time passed"

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COVID-19 information

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Daily cleaning, installation of cabin HEPA filters on flights from Gold Coast

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