Pros: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Pros: "Excellent crew. Very good food. Comfortable seats."
Pros: "Crew did a great job keeping the long 11hour flight manageable!"
Pros: "Crew was great and food was nice!"
Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."
Pros: "The crew was very friendly."
Cons: "Seats can get better."
Pros: "The crew was amazing"
Cons: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"
Pros: "The crew provide good service but personally i did not like the food that could be lot better."
Pros: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Cons: "Boarding process"
Cons: "Better vegetarian food"
Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Pros: "Food choice was good & amazing crew ."
Cons: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Pros: "Seat more comfortable ."
Cons: "there is need to improve food & entertainment section."
Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Pros: "Crew was excellent"
Cons: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."
Pros: "Crew was very accommodating"
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Pros: "courteous service and a clean modern airplane"
Cons: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."
Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"
Pros: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Cons: "Horrible service. The US part of the journey was fine but the rest was aweful."
Pros: "The service was great and was on time"
Cons: "The service and was"
Pros: "Best business class I have ever been on. Better than most First class."
Pros: "The plane had everything I could want."
Cons: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Pros: "Excellent service..!"
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "Service, attentiveness, food."
Cons: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Pros: "Great hospitality"
Pros: "service, food and cleanness"
Pros: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Cons: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."
Pros: "Best service ever from the crew. Flight on time."
Pros: "Worst customer service"
Pros: "Food is good"
Cons: "Economy seat"
Cons: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"
Pros: "The service and the food were amazing!"
Pros: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."
Pros: "Crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Pros: "Professional courteous friendly and communicative"
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "On time departures Good entertainment options Could charge my electronics"
Cons: "Food was ok Boarding was somewhat disorganized"
Pros: "The professionalism of the staff"
Cons: "No comment"
Pros: "Everyone on duty!!"
Dirty plane. Urine on floor of lavatories, food was not cleaned from previous leg of flight prior to boarding, lavatories only cleaned once inflight. Boarded by group number, but did not inform passengers in terminal. So standing in line for ~40min.
Pros: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Cons: "Staff kept reaching past me to shut my window without asking me first. Very rude."
Pros: "The crew we're good"
Cons: "Very less leg room"
Cons: "Mechanical problems delayed the flight 1 1/2 hours. Other than that, the flight was good."
Pros: "Supportive to my family needs traveling with 2 babies"
Cons: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"
Cons: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Pros: "Everything except food"
Pros: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Cons: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Cons: "better boarding system required"
Pros: "I’m glad the connection time was short and reached the destination in good time."
Cons: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."
Pros: "Excellent food and serving"
Pros: "10 out of 10. excellent. 5 stars."
Pros: "The food and the entertainment was great! Very comfortable seats."
Cons: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."
Pros: "Staff was wonderful, food goood !"
Cons: "More you to stretch out"
Cons: "food and long layover"
Pros: "Besides noted above the arrival on time."
Pros: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"
Cons: "They lost one of my bags. I had to file a complaint with emirates office."
Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Pros: "I liked the options for entertainment and comfort."
Cons: "Crew and Boarding crew were not at all respectful, they were very rude."
Pros: "I slept well since I updated to business class."
Cons: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."
Pros: "Cabin crew"
Cons: "Nothing i like even."
Pros: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."
Pros: "customercare was good. Thank you."
Pros: "New aircraft."
Cons: "Not enough storage space. Beds not the most comfortable. No wi-fi."
Pros: "The crew and overall experience was great. Comfortable travel conditions and crew was very responsive and proactive in comfort."
Cons: "Food was mediocre, nothing special."
Pros: "excellent services thanks"
Cons: "services provided to impaired handicap persons ,need improvement thanks"
Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"
Cons: "After exhausting flight I don't know what else to say"
Cons: "WiFi services were inadequate."
Pros: "Very nice check in, because the people weren't rude. They accepted my luggage and gave me my passes."
Cons: "Everything was great!"
Pros: "Service, comfort"
Cons: "Too much costly for a Tuesday flight. But rest all good"
Pros: "Everyone was very plesant. The flight dinner was tasty."
Pros: "Very comfortable and smooth ride new plane from SF to Dubail"
Cons: "Business class too expensive for individual travelers"
Pros: "The environment was good and clean The food was on time and fresh"
Cons: "Checkin process takes long"
Pros: "Courteous in-flight staff, delicious food."
Cons: "Long distance travel at single stretch on Chicago - Dubai sector."
Pros: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Cons: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."
Cons: "The temperature was set too high"
Pros: "The Airport handling staff I happen to deal with in Chicago and Dubai were very courtios and helpful . Same goes with the in flight crew ....too good ."
Cons: "There's nothing I can think of EXCEPT , they did not give disembarkation cards to fill in the aircraft befitting landing which caused everyone lot of inconvenience after landing at Hyderabad airport ."
Cons: "everything sucked time bery bad servive starfed on flight nonacolok was sergvedngypu ilt was really disappoinyling includigbymkthrvlounhr aothee airlione"
Pros: "Food & entertainment system"
Cons: "Tight seats"
Cons: "Crew could have been more friendly."
Pros: "Specially food service and also boarding"
Cons: "They checked carry on again even you passed from the counter I felt very bad about this"
Pros: "The crew were all very polite and friendly."
Cons: "Nothing to complain about!"
Pros: "Flight time and layover at connecting flight"
Cons: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"
Pros: "Easy and intime boarding"
Cons: "Need to include sea food in your menu"
Pros: "Excellent service, food, and entertainment options!"
Pros: "Excellent service with comfort"
Cons: "All was great"
Pros: "Friendly. Lots of food and accessories."
Cons: "The seats were cramped together"
Cons: "The lost 3 of my bags"
Pros: "This was my first time traveling with Turkish Airlines and the experience was awesome. The staff was very courteous from LAX till my final destination. The cabin crew was friendly and helpful, the flight entertainment system had new movies and television series. The best part of the journey for me was the chef greeting you when you board the plane. Overall a five-star experience."
Pros: "Rickety old plane. No WiFi. USB charger not working."
Pros: "The food and entertainment were okay."
Cons: "The staff was rude. The entertainment consoles didn’t work well."
Cons: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
Pros: "I liked the food and the staff were very friendly"
Pros: "The entertainment was excellent!"
Cons: "The comfort level for that long of a flight was very poor. Seats are way too close together. There is no knee room from the seats at the front at all. People operating their video monitor is a disturbing fact for the passengers who sits in front of them."
Pros: "Ground & air crew was very cooperative & nice"
Pros: "No delays Courtesy of crew Very pleasant fly"
Cons: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Pros: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."
Pros: "Great service, polite."
Cons: "A bit slow serving food."
Pros: "Service was exceelent and all crew staff were professional and friendly and courteous."
Pros: "The entertainment and food choices are great, and staff is kind and ready to help."
Cons: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."
Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."
Pros: "Easy checking reasonable wait."
Pros: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Cons: "The crew wasn't able to speak in German, even though they spoke perfect English."
Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."
Pros: "I liked everything"
Pros: "Excellent service and food."
Pros: "Service was outstanding!"
Cons: "I have no complaints!"
Pros: "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
Cons: "Leg room for the seats were a little tight."
Cons: "Absulotely nothing."
Pros: "Food was good. Service was excellent."
Pros: "I like everything. Flight was so good."
Cons: "I like everything."
Pros: "Care and attention the flight attendance showed."
Pros: "Comfortable. Excellent service"
Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"
Cons: "Seating was terrible. My seat was broken."
Upgrade to business class at airport so nothing really to complain about. Comfortable flight friendly attentive crew. Food was good.
I was excited to fly Gulf Air as it was a new addition to Manchester. Unlike the airport they did not disappoint . Very attentive crew on 3 of 4 flights. Onboard not as nice as say BA 787 in my experience but okay. Staff were great and friendly . Only complaint was outbound from Bahrain. Plane half empty 😀 Staff AWOL most of time, Food edible (mostly) Definitely better than BA and American. In all a good experience. Good low prices considering post covid Excellent baggage allowance . I have booked again with them but NOT booked through last-minute.com despite return trip going to plan I will NEVER use LM con and advise you to avoid them even if they offer low prices I have reported them to Kayak Thousands of passengers can not be wrong about LM con
Tickets was confirmed from LHR to ORD and even though I paid for business class they were offering me economy class on the next available flight. Never again.
Every thing is perfect Expect the Indera Gandi Airport "Thailand Airways" staff (the indian guy) he hold us for nothing I we were about to lose our flight to Bangkok. I think I am going to stop using Kayak app, if there is no respons in this matter.
I didn’t have vegetarian food provided , omelet would have sausage in it be cautious
Cons: "Pillows for everyone and warmer temperature"
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Pros: "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."
Cons: "Was a good experience"
Pros: "The crew were really nice"
Cons: "Entertainment is very limited."
Cons: "Not lied to me about my extra being payed from Bahrain to Kenya because it was only payed to Dubai which is now causing me a lot of stress my flight from Dubai to Nairobi was cancelled while i was there without my knowledge"
Cons: "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."
Pros: "Wheel service was excellent"
Pros: "Wheel chair service was excellent"
Cons: "I wish gulf air start to put movie like others competitors airline instead of blocking it."
Pros: "Pleasant crew."
Cons: "Food needs improvement"
Cons: "Return flights delayed. Delay same as flight time so not great."
Cons: "The travel was cancell for orbiz fail"
Pros: "The airplane was clean an good and the crew was nice"
Cons: "The food could be better."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "I got a business class upgrade and it was amazing!"
Pros: "Wonderful crew - flight good"
Cons: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Pros: "Food was pretty good"
Cons: "The aircraft left an hr late with passengers waiting on board ..no alcohol on the flight which to be fair I knew was their policy..Then they couldnt get the doors open at the destination Airport leaving us onboard for 45 minuutes at the gate..I also found the cabin unbearably hot with no individual air con controls..the crew were also nowhere to be seen most of the flight so had to get up frequently for water and inconveniencing the passenger next to me"
Cons: "Have to wait along time to get the tickets of the connection"
Pros: "Service. Crew - the on board "chef" was particularly attentive."
Cons: "IFE very limited. Take a good book - or two. Old A330, but well maintained."
Cons: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
Pros: "Boarding was on time and the crew are very nice"
Cons: "There was a delay because airplane was waiting passengers from connecting flights which made us delayed half an hour"
Pros: "how convenient it is"
Cons: "Too much money taken by the airline even though I had bought insurance"
Cons: "Food was not so great. Could have been better"
Cons: "No communication with passengers about flight delay and subsequent change. We were told the plane would wait for us, but found out they had left with half the flight being left stranded. Awesome."
Pros: "Speed of the boarding pass counters. And the price."
Cons: "The plane seats are really bad"
Pros: "Boarding was fine...check in was great....no line and very quick even though they were training a new person"
Cons: "food was only curry and not very good... Movie selection was poor."
Cons: "The Food Choices"
Pros: "Nice crew and good service"
Pros: "Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight)."
Cons: "I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in."
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "i like the smile of the staff"
Pros: "Good food and entertainment"
Cons: "Crew could be nicer Crammed seats Late"
Pros: "Flight delayed and no info given while waiting at the gate"
Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "Flights were on time."
Cons: "Flight from Muscat to Bahrain was cancelled at the last minute, and I had to call GulfAir to sort it. We had to add another leg to the trip to get to the final location in time. It was a long travel time for a short way to go."
Pros: "Being able to watch new releases. The food was good."
Cons: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Pros: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
Cons: "The only hiccup was the 30min delay before borading"
Pros: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
Cons: "The flight delays from Manama to Doha and Manama to Manila."
Pros: "Amazing crew"
Cons: "At check in"
Pros: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Cons: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"
Pros: "Crew was cordial"
Cons: "Check-in - it took 2 hrs to check our bags"
Pros: "Good crew, comfortable seat, plenty of storage"
Cons: "The inflight entertainment system"
Cons: "Quality of on board food and courtesy of flight attendants really needs improvement. Etihad wasn't like this a decade ago."
Pros: "Yes seats were comfortable"
Cons: "Food needs to be better"
Pros: "Spacious flight. Helpful crew. Efficient boarding"
Cons: "More food options"
Pros: "Overall excellent"
Cons: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"
Pros: "Service and professionalism of the Etihad Crew"
Cons: "Overall cabin is too cold"
Pros: "Plane was good, seats were spacious"
Cons: "Check in process was hectic"
Pros: "Nothing about this airline"
Cons: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Pros: "Did not submit my meal choice in time but got the meal of my choice anyway."
Pros: "Crew was so nice"
Cons: "Food is so bad"
Pros: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
Cons: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Cons: "Unorganized lines for check in at JFK airport. Wheelchair was not provided, though it was requested before a month. Customer service rep didn’t try to call for a wheelchair."
Pros: "The crew were really accommodating."
Cons: "I had chosen an aisle seat and vegetarian food online. Neither were given. The food choices were meager."
Pros: "We had a medical emergency so we couldn’t take our flight. The crew were nice about understanding our situation."
Cons: "Lost our bags, didn’t call us back. We had to go to the airport to find someone to look into our bags. It’s been over a week and we still don’t know where they are. :-("
Pros: "Crews were great"
Cons: "1. Ground staff was rude to me. Didnt help me to print a boarding pass of my connecting flight 2. The window seat’s space in the first row was quite narrower than others"
Pros: "SeatsPrompt service"
Pros: "Boarding and checking was effortless. The crew was attentive. Food was very good."
Cons: "Seats are too cramped"
Pros: "Very comfortable seats. Entertainment options a bit limited Ok service. Food not especially remarkable"
Cons: "Service could have been better. More movie optiond"
Pros: "Got an exit seat, so really enjoyed the leg room and overall flight experience."
Cons: "The flight did not take off on time, either from NYC to Abu Dhabi or Abu Dhabi to Islamabad. From Abu Dhabi to Islamabad, it was almost an hour late."
Pros: "Excellent at desk check in service, easy to change seat."
Pros: "Timing were good"
Cons: "Crew UPLESENT AND UPSET TRIED TO BE UNHELPFUL Diappointed on staff Food was bad. Should give people smaller options but provide something edible"
Pros: "This time the service was ok"
Cons: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"
Pros: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
Cons: "Seats are super narrow, wifi did not work, food was quite poor."
Cons: "Ground staff is so inefficient and checkin process at JFK and boarding at AUH is abysmal. Ground staff at JFK have no regard for time and on time departure. Seriously lacking in entertainment options inflight and food is mediocre. Etihad is seriously lagging other competitors from same region like Enirates. This would effect my choice airline for my future travels."
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Pros: "We bought ticket from New York to Islamabd round trip ticket and fly on August 22nd. After changed plan in Abu Dhabi to Islamabad, there was rain in Islamabad and all flight diverted to Lahore, so our Etihad air plan diverted to Lahore too. once the weather cleared in few hours , all air line did fly back to Islamabad a 50 minutes flight but unfortunately Etihad air way force everyone out of airplane by force. They used police to beat up passenger very bad and drags them out. Then put all passenger in old Bus to Islamabad a 5 hours trip. One of worst air line in my life. We bought ticket for Islamabad not for Lahore. They should take us back to Islamabad after rain stop like other air line did but only Etihad air way did not fly back and beat all passenger by using police on them, it took us 34 hours to get home."
Cons: "Etihad air way should apologize to each passenger and Reimburse them 1/4 of the ticket. otherwise lot of people will give up this airline . 2nad their meal was very bad. bread was not fully cooked. they cooked only Hindy food. not every person is Hindu. It welcome to providr hindu food when travel india but when it travel to Pakistan or Bangladesh it should name it Hindu meal."
Pros: "The entertainment"
Cons: "Staff was rude and food was horrible"
Pros: "Crew was cool and service was good."
Cons: "Because I purchased the ticket from kayak I feel like they punished me. I had a 14 hour layover. I went to the counter ask about a meal voucher and they said I didn't qualify because I purchased through a 3rd party and so I sat there for 14 hours dreaming of when I would eat next."
Pros: "Nice plane, good crew"
Cons: "The entire menu was southern Indian with very strong spices and awful taste. I can understand that there are a lot of Indians on the flight but Etihad should have options for non Indian dishes as only Indians would have a taste for what was served. Very bad experience for our entire family."
Pros: "Warm crew"
Cons: "Some crew were mean"
Pros: "Main course not served in the Dinner. My wife asked to crew about main course they told to her it is completed I mean not available any more."
Cons: "Improve the services like Dinner quality and snak quality. In the Airport there is big q for checking no one is controlled and guding about line."
Pros: "Great entertainment and food."
Cons: "Check in attendants at JFK were very unclear."
Pros: "Quick flight"
Cons: "Seating is tight"
Cons: "Faulty Seats. Had to change seats thrice. luckily, the flight was not that full. Seats were not reclining at all."
Pros: "The flights were all right."
Cons: "Original flight cancelled after a 7 hour wait. $172 hotel expense...not excited about this after traveling from India to Abu Dubai then to JFK."
Pros: "The aircraft and leg space in rare seats."
Cons: "The boarding and getting off the aircraft was mess and no proper arrangement for transportation at Abu Dhabi. The ground staff was not cordial enough."
Pros: "Give more food options"
Pros: "Crew and service"
Cons: "Small toilets, tighter seats"
Pros: "The boarding process was seamless"
Cons: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Pros: "Crew was really nice, it was clean and prompt."
Cons: "More movie selection would be nice"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Cons: "Waiting on the tarmac for more than 2 hours for flight to take off. Missing the connecting flight to New Delhi from Abu Dhabi. Stranded in the Abu Dhabi terminal for more than 24 hours to get back to New Delhi. The airline did not provide a room to stay & forced to stay in the terminal for 24 hours. Never ever travel via Etihad."