Cons: "I got billed a higher price than I was quoted."
Cons: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"
Pros: "Great plane and seat comfortable"
Cons: "Next time fly on Royal Silk"
Pros: "Very attentive crew"
Pros: "Crew was friendly."
Cons: "Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled."
Pros: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Cons: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"
Pros: "Amazing crew lounge just great airline"
Cons: "Everything was outstanding"
Pros: "The crew was so pleasant. They greeted everyone with grace and respect. Their customer service was wonderful."
Cons: "Everything was great. I will choose to fly Thai Airways whenever I get the chance to."
Pros: "Everything ran smoothly for the Melbourne to Bangkok leg of my flight. New plane, great entertainment, and great service."
Cons: "Overall great experience."
Pros: "Seat from delhi was very small"
Cons: "All okay"
Cons: "Thai food instead of Nepalese Curry. Thai food is the best."
Pros: "Everyone was very nice and hospitality was great."
Cons: "a better selection of movies/entertainment."
Pros: "sit was ok. stef was 100%"
Cons: "morw games in screen"
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Cons: "Nothing really; maybe just that the A330 seat was a little old with seat controls hard to decipher."
Pros: "Ho Chi Minh City- Bangkok flight was good but BKK-Kolkata was uncomfortable. Look like very old business class set up. Overall is average standard."
Cons: "Business class seat in BKK-CCU sector. Food quality is substandard."
Pros: "The B-class seats are fine."
Cons: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."
Pros: "This was an extremely efficient service. The crew were very attentive, the aircraft was very comfortable and quiet - although more legroom would have been better!!"
Pros: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Cons: "Food was alright, i had better food in Bangkok airways"
Cons: "Old useless aircrafts"
Cons: "Hard to see screen for the movie. You see your own reflection too much. Flight was delayed a a half hour."
Pros: "Flight was fine, crew nice & on time."
Cons: "- further security at boarding gate in Yangon took the water we JUST PURCHASED at the stand next door. Do that earlier so once you are thru, u can purchase water. - horrible check in process via the app. Took 2 calls & 30 min to check in & never did process properly on line....insane."
Cons: "Crew could have been a bit friendlier"
Pros: "Cabin crews & modern fleet."
Pros: "Good service and kind staff."
Cons: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
Pros: "Baggage did not make connection to Phuket."
Pros: "I needed to change my flight and they did it at no extra cost."
Cons: "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"
Pros: "Always a pleasant experience on this airline."
Cons: "Lack of individual overhead air vent controls. I am hot natured and have noticed that a lot of Asian airlines do not have this feature. KE is the Worst - Thai is “okay”"
Pros: "nice crew"
Cons: "very old style business class seats"
Pros: "The Cabin Crew were very attentive & nice. Great customer service."
Cons: "It’s time for the 747 to retire. It looked tired and worn."
Pros: "Accommodation and food"
Pros: "Very nice crew Got free drinks and meal"
Cons: "Hard to see tv and watch movies with cabin lights on"
Cons: "film choices, old or irrelevant or American."
Cons: "The food was very average. I have flown Thai Airways many times before and I remember the food being better."
Pros: "did not really like anything very much unfortunately"
Cons: "the plane was old, it had no windows on the right hand side in business class, the food in business class was terrible and the service was not warm or hospitable. they only gave me one glass of wine with my dinner and did not ask if i wanted a refill."
Pros: "Crew was nice"
Cons: "Ordered prawn and was given chicken Headphone jack is not working properly"
Pros: "The service was very good. Friendly cabin crew & smooth take off & landing."
Cons: "30 minutes out of Bangkok, there was a problem with the plane and we returned to the airport for repair. I absolutely value the priority on safety, but the 4 hour addition to my already long trip was painful."
Pros: "I bought a ticket on Thai Airways because it was the cheapest I could find other than AirAsia, I used to fly AirAsia but they now charge for almost everything. Next AirAsia will be charging an air breathing fee. I think your stewards and stewardesses are good! I like your logo and colors. I like that you fly out of Suvannaphum Airport,"
Cons: "I am truly shocked that on an Asian flight, with so many excellent Asian dishes, they served starchy, fatty, buttery, oil soaked croissant covered hot dogs and a greasy, gut buster cheese and mushroom I don't know what. Are you trying to give your future clients heart disease? To top it off, in a country blessed with excellent fresh fruit, you topped it off with another oily, starchy desert. Thank God you had water! Bangkok Air has a lounge for economy passengers, but not Thai Airways. Why not?"
Pros: "Courteous staff at the counter and aboard."
Pros: "ANA is an outstanding airline with some of the best crew around. I make the trio to / from Bangkok 2-3 times a year and this is the only airline I fly"
Pros: "Crew and aircraft was good."
Cons: "Flight was late."
Pros: "Faultless in every way...."
Cons: "Parents that cannot (prefer not to) keep their children under control!!! Expecting the lovely Thai staff to do it for them..."
Pros: "Very nice crew. Clean seats and floor. Infotainment system is use and good to use."
Cons: "Seats were bad for the back, I had a sciatica flair up."
Pros: "Excellent, clean, up to date plane."
Cons: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."
Pros: "The staff, the plane, their sense of urgency. I loved it. We got to our destination on time!"