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Cons: It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit.

Pros: The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good.

Cons: I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline.

Cons: I like this flight

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: Crews are good. The seat has more room for leg.

Cons: It’s no fault of crew that the flight is difficult due to length of time from Pudong to Vancouver! But the seats are too close for such a long flight and my tv only had one ear plug working (yes, we changed plugs to try to get it to work, but because the plug-in jack on the tv itself was broken, it just wasn’t able to be fixed during my flight), and the tv is the only thing that makes the flight remotely bearable!!

Pros: Front cabin business class

Cons: Aircraft not clean, very filthy, food very poor, entertainment almost non-existent

Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Pros: Crew was attentive

Cons: My tv screen did not work well. There was a man behind me coughing all 15 hours. I would think that the flight crew would advise him to cover his mouth when coughing or offer him warm tea. Plane was dirty. No ports to charge electronics. Very outdated plane.

Cons: Food was subpar. The entertainment devices did not work.

Pros: I missed my flight due to reading the time of departure wrong, military time. It was my fault.

Pros: Very professional flight crew

Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing

Cons: The flight attendant made a sour face when I repeated a question (because I did not understand her at first).

Cons: My luggage come a day late from Ho chi Minh air port.

Pros: Good

Pros: The crew on flight HX 538 from HK to HcM was excellent. All members were very patient in dealing with many non English speaking travelers.

Cons: Food on HK Airlines I have to rate as the worst of all the airlines I flew on.

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Pros: yes crew were amazing

Cons: ticketing was terrible, id number is totally different from our passport.causing lots of ordeal in check in and security check

Pros: No problem with staff

Cons: Food is okay

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

Pros: The crew members are excellent.

Cons: The food options and the took off time.

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Cons: Food not so great. Flight was packed with almost every seat full. Beautiful Airbus 380 aircraft. Overall, okay for the money. Would use again for the economy price.

Cons: I didn't get notification that this flight was cancelled. I had to call the airlines to help me book a flight back to HK International. What happened?

Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Pros: Yes

Cons: Yes

Pros: I think just the boarding experience.

Cons: Food and needs to widen the selection of movies with current ones. Also, it was difficult to understand since it was mostly written in Chinese language.

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

Cons: I like this flight

Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.

Pros: Nothing

Cons: Everything

Pros: Comfortable and all crews are nice

Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.

Pros: Food was okay, though they didn't get the variety of our vegetarian meals correct once again. Flight was timely.

Cons: Worst thing was changing our pre-reserved seats saying it was an improvement, then sticking me from an aisle to a middle seat. It's one thing to do it, but it's egregious to lie about it. Crew was cold and not so friendly. They were a little rude as well, but some passengers were also rude. They were efficient, however. Earphones didn't work properly. Movie selection was just okay. Layover too long without a supplied hotel (16 hours).

Pros: seats are comfy fast boarding on time

Cons: not enough food

Pros: The 737-800 was comfortable for the 3-hour flight.

Pros: Attentive crew, good breakfast in business class

Cons: Very warm, delay in boarding

Pros: 3 free meals.

Cons: Flight attendants are dry and dismissive.

Pros: I was finally able to have a working TV. Crew was great again.

Pros: The 748 is nice and new and in premium economy the legroom stretches for miles

Cons: They lost our Bags! Crew did not speak english! Transferring is a pain! Food was very poor quality

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

Cons: Food

Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.

Pros: Business class includes limo service to the airport, a tremendous perk. Boarding was a snap, especially in Shanghai which included a private van for First and business class passengers. The food in business class was outstanding. There was plenty to eat during the meals and the quality was surprisingly good. You could also order snacks and drinks throughout the flight. A great selection of movies also.

Cons: Surprisingly the seat on the 777 was not as comfortable as I expected it to be, though still more spacious than economy class.

Pros: Food and service on this flight was outstanding.

Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.

Pros: Clean plane. Left on time. A little more seat room than many other carriers.

Cons: Poor selection of movies. Want more light comedy

Pros: New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure.

Cons: The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again.

Cons: We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner.

Pros: No problems for the price

Cons: Ok no problems for the price

Pros: 3 free meals.

Cons: Flight attendants are dry and dismissive.

Pros: Never flew with China Southern before. Really excellent service.

Cons: Need sweeteners for beverages besides sugar.

Pros: Crew was outstanding in terms of service and friendliness. Food was excellent too.

Cons: The airline website for frequent flyer points is terrible, it is out of date and hard to use to track and manage flights as well as other information.

Pros: Food was good.

Cons: The seats were too narrow.

Pros: Boarding was streamlined, planes took off on time and made it to destination before time. Entertainment options were decent.

Cons: Food isn't the best (had Hindu meal for my flights) not sure if there is a better option. There isn't much in terms of snacks, outside the set meals. Some of the crew members do struggle with communicating in English, but I always found someone to work with.

Pros: Crew was great again.

Cons: I had 0 options for entertainment on the flight from NYC to Beijing. No Wi-fy and the TVs in my section of seats didn't work.

Cons: Food was subpar. The entertainment devices did not work.

Cons: I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight

Pros: We were well looked after by the cabin crew. They came through many times with food and beverage services as well as water. Seats were comfortable enough and there was plenty of room for our carry on luggage. Boarding was on the tarmac and a little chilly but very orderly. Moving through security and customs/immigration at the Nanjing airport is a bit disorganized for in transit passengers but we were patient and the ground staff were very organized and helpful once we were taken to check in.

Pros: Left the airport on time, arrived on time, good flight, good service onboard.

Pros: Fast check in&boarding Crew Seats space for legs Flying stable

Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: Getting off of the plane

Cons: This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork.

Pros: Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time.

Cons: Lounge could be improved. Does not compare to other Airlines Lounges.

Pros: New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure.

Cons: The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again.

Pros: Complimentary wifi and excellent crew service

Cons: The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly