Daily cleaning, installation of cabin HEPA filters on flights to Kiel
You cannot fly directly to Kiel. KAYAK recommends you fly to Hamburg (HAM) (48.08 mi from Kiel). From there you can rent a car or get a taxi.
The closest airport is Sonderborg (SGD) (46.47 mi). Other nearby airports are Hamburg (HAM) (48.08 mi), Sylt Westerland (GWT) (78.37 mi) or Rostock Laage (RLG) (90.68 mi). KAYAK recommends you fly to Hamburg.
The cheapest airline ticket to Kiel from United States in the last 72 hours was $295 one-way, and $1,083 round-trip on the route Santa Ana to Kiel. The most popular route is New York to Kiel, and the cheapest ticket found on this route in the last 72 hours was $542 round-trip.
Hamburg Airport is 48 miles from the center of Kiel. View on Map.
Most visitors from United States need to provide a negative COVID-19 test result and/or quarantine to enter Kiel. All travelers aged 12 or over who are permitted to enter Germany must present a negative test result or proof of vaccination or recovery.
Entry is possible from: EU member states, States associated with Schengen (Iceland, Norway, Switzerland and Liechtenstein), Other countries from which entry is possible in light of the epidemiological situation assessment by the EU.
Entry from any other country for any purpose is only possible for fully vaccinated people. For people not yet vaccinated, entry from other countries is only possible in exceptional cases and is conditional on there being an urgent need.
Please check with the BMI prior to your trip to find out what regulations apply specifically with regard to the country from which you plan to enter Germany.
Read more about travel restrictions for Kiel
Visitors from United States are not required to quarantine after entering Kiel.
Visitors from United States must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Kiel.
Current regulations for vaccinated travelers to Kiel: most visitors from United States may enter Kiel but may still need to provide proof of negative COVID test.
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kiel.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kiel with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kiel up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "COULD NOT BE ANY BETTER."
Pros: "Top notch"
Pros: "Everything good"
Pros: "One word EXCELLENT..."
Pros: "simply everything was excellent"
Pros: "Nothing really!"
Cons: "Nothing to mention!"
Pros: "Love love love this airlines! I wish the US carriers were like this!"
Pros: "Nothing was good"
Pros: "The crew was great and loved the meal given during flight."
Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."
Pros: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Cons: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"
Cons: "Boarding. The gates were cheep changing. Poor room between seats."
Pros: "This was superlative in every way...."
Cons: "I liked everything."
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "The Airbus is such an extremely "customer oriented' airplane."
Cons: "Entertainment system not operational"
Cons: "See above, very poor experience with Turkish airlines. On the flight to NY, I asked for some food (the cheese sandwiches) only to be told that they did not have enough for the flight and that they ran out. If you are going to offer something inflight, should you not make sure that you have enough of the item?"
Pros: "Polite crew, comfortable enough"
Cons: "Pack a meal and don’t rely on the airport at Istanbul for a grab and go meal beyond prepacked sandwiches. No options for lactose-free meals beyond the potato chips at the bar. In-flight food was awful- we had the no lactose meals."
Cons: "they delayed the flight so i lost my checked in connection"
Pros: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Cons: "That I accidentally left my sweatshirt :("
Pros: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"
Pros: "Liked the movies and entertainment selections."
Cons: "They didn't have a vegan menu. I had requested vegan and called over the phone a month before my flight and they said they understood. Then on the flight I was told they only do vegetarian which was not good enough. After food was passed out to guests the flight crew dissapeared and never came to collect food trays till about 2 hours after and guests were starting to make a mess leaving food trays on the ground and isles. I had already selected my seat prior to boarding which I paid hundreds of dollars for. Then after boarding the flight crew asked me and the gentleman sitting next to me to move our seats to accomodate for another man that wanted to sit next to his wife. Then I was stuck in a middle seat and I paid for an isle seat. I thought this was rediculous. No one offered me a discount or anything! And the man that wanted to sit next to his wife wouldn't let the plane leave till he was sitting next to his wife. What was I supposed to do? Hold up the plane even longer? This was so crazy!! Outrageous!"
Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"
Cons: "See sbove"
Pros: "Smooth flight, great food"
Cons: "Other passengers."
Pros: "Everything was good except boarding. Boarding should be from a proper gate rather than from a bus"
Pros: "Meal very good. On time."
Cons: "Audio for entertainment via ear buds almost indecipherable."
Cons: "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."
Pros: "the plane was nice"
Cons: "the timing was so bad"
Pros: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Cons: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."
Cons: "First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time"
Cons: "The "Pasta-cheeze" meal on TK 31 was horribly bland, reminded me of the gruesome meals I had on United Airlines. I was totally shocked, because all other meals were excellent."
Pros: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Cons: "Very loud plane so that I couldn't watch a movie and understand the audio."
Cons: "Please change my meal request from diabetic to regular"
Pros: "Everything, starting from the airport's employee"
Pros: "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Cons: "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"
Pros: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Cons: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."
Pros: "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Cons: "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"
Pros: "Not trying to be flattering here but it really is a good airline."
Pros: "I enjoyed the food service, the hot towel, and the amenity kit.Turkish Airlines is the best out of all airlines I've flown."
Cons: "No personal air breeze, USB did not work to charge my phone, and the seats are a bit old fashioned small."
Pros: "Chair did not recline properly - 16A/B"
Pros: "The food and movie selection was very good."
Cons: "The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him."
Pros: "Good food, nice crew, great entertainment system, and an overall fantastic value."
Pros: "Food was good , crew was nice, entertainment was good"
Cons: "They lost my bag, no apology until I had to write a complaint, no reimbursement of anykind for bag arriving 3 days latter, and I can go on...."
Cons: "Flight was in time, comfortable, fantastic service"
Cons: "Very uncomfortable seating. Only saving grace was I had two seats to myself. Not sure I would have kept my sanity and feelibgbib my legs if I had to share."
Cons: "Slight delay in departure"
Cons: "They hold me with no reason until I was late from my connecting flight. They made me pay taxes for alcohol that I purchased from duty free. Charge me $300 for next available flight. Horrible!!!"
Cons: "Attitude of the personnel"
Pros: "Economy travelers provided with 2 hot meals, earplugs, mask, blanket, slippers, pillow. Bathrooms have toothbrush/toothpaste. Wonderful experience all around."
Cons: "This time food wasn’t organized well, because in the menu was two dishes, beef stroganoff or some fish, when came our turn to choose, we didn’t have choice, because only the fish was left. Second time was fish(again) and chicken, and also the salad was made from fish too... this time we got lucky, there was a choice because the serving started from our side. The chicken wasn’t good though, And still it is too much fish, and it didn’t taste good. I can compare , because I had other Aeroflot flights, and the food was really good, compare to this one."
Cons: "booking this flight was a nightmare. after several calls i was told i can upgrade to a seat with more legroom in economy plus at the airport counter for 12 Euros. it then turned out it cost me $80 for just one leg of the trip, and it wasn't economy plus, but a very narrow seat in an exit row right next to a toilet. The phone customer service was rude, unprofessional, and uninformed."
Pros: "Sleeping mask and earplugs were provided"
Cons: "Food is edible, but doesn't taste good. Limited vegetarian options"
Pros: "Crew was very nice and food was pretty good, even got an ice cream!!!"
Cons: "I can never sleep on a plane and TV wasnt working :( It worked for the safety video, but stopped right after... for the whole duration of the flight... its hard to stay entertained on 12.5 hours flight... i only had one game on my phone... it felt like 48 hours... hopefully it doesn't happen on the way back"
Pros: "Plenty of food, meals and snacks. Plenty of new movies to watch."
Cons: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."
Cons: "I haven't flown Aeroflot since early 1990s. Will not fly it again. Boarding was a mess. Then sat on the plane for almost 2 hours. Don't even try their food. Legroom in economy worse than on US flights. Touchscreen didn't work. And, they left ALL the luggage in LAX. Spent 4 hours in SVO filling out papers for the lost/delayed luggage."
Pros: "I met an English speaking Russian that is trying to help me out."
Cons: "My gear bag is missing. It never arrived on my flight."
Pros: "Food was nice plus vine"
Pros: "The crew was super friendly and super helpful! Which was awesome since I don't travel internationally too much! But when I was running late for my connection due to a delay they made sure I made my flight on time. If only my Carry on bag would have made it too (it cannot run as fast as me through the airport). But overall, incredible experience!"
Cons: "The was okay (for airplane food it was pretty good), then my tv broke halfway through the flight so the last 6 hours were a little longer. But still an incredible time!"
Pros: "Aeroflot is an amazing airline - the people, food, seats...I highly recommend it. We flew Business Class and Economy and both exceeded our expectations and the quality of other airlines."
Pros: "The employees were great to work with!"
Cons: "The food...even in Bus class was a little ehhh. Also on the transfer from Moscow to Milan....Our bags weren't transferred with us. The agency that works the lost luggage cases was except, however 2 days without fresh clothes is terrible on any account."
Pros: "The service and consistency of items offered made the flight go by smoother."
Cons: "The boarding was time consuming and not on time."
Pros: "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Cons: "Everything was great! I wish there was more A/C and more space in the sitting row"
Cons: "The entertainment system is slow and old and get stuck all the time. The food is not good, dry bread. Crew is not very helpful or nice."
Cons: "food was not good"
Pros: "LAX & Moscow boarding was like a confused cattle call with ratty hand held signs and zero order that I could detect. 2nd flight had Zero entertainment which was problematic as passengers behaved horribly, including singing the entire floght as if it was americas got talent. it was hell."
Cons: "Boarded 1.5 hrs late for no apparent reason... nothing was stated for why we kept waiting"
Cons: "It was delayed and very tiring"
Pros: "every movie you can think of is available, meals and drinks provided"
Cons: "small seats, not a lot of room"
Pros: "The crew was friendly and plenty of movie options"
Cons: "It was too hot on board"
Pros: "the entertainment."
Cons: "four of my flights with this airline were delayed causing me problems and wasting my time. Will not fly this airline again"
Pros: "It was a nice surprise that the most inexpensive flight to Warsaw happened to be pretty awesome!"
Cons: "The organization of the boarding process was a bit confusing and disorganized. They also ran out of beef and chicken options for our section of the plane, but made an exception for one lady who complained A LOT."
Cons: "I was not able to cancel or freeze the flight, so I missed it."
Pros: "Great job"
Cons: "The food was terrible and they lost our luggage. One suitcase that was not lost came completely broken."
Cons: "Flight was delayed because of slow boarding process. Missed my connection as a result."
Pros: "Pretty smooth flight, nothing special."
Cons: "My shoulders were literally wider than the seat so they stuck out, making me constantly change positions to try not to bump the person next to me."
Pros: "I absolutely enjoyed everything about my flight from LA to Moscow. The plane was very nice, the food was good, and there were multiple drink services. I appreciated the slippers and eye mask at every seat. The in-flight video system worked well and had lots to choose from. I especially enjoyed watching subtitled Russian movies to get a taste of the culture."
Pros: "Good, efficient flight and route from LAX to RIX. Crew was very hospitable."
Cons: "Entertainment systems were a little slow and the food is smaller portions, so if you're an eater it is recommended to take lots of extra snacks."
Pros: "Movies choice was good, some were rather new. However, control panel didn't work properly, so I had to spend significant time to make my selection work."
Cons: "Landed 30 min later than scheduled"
Pros: "I enjoyed the services of Aeroflot!"
Cons: "entertainment ..."
Pros: "there was enoughn room for the legs stewardess were kind"
Cons: "The fish i ate cod was not very fresh to my taste; but otherwise good food thank you The entertainment was hard for me to access"
Pros: "They've gotten their boarding act toget"
Pros: "Quick simple and quality service!"
Pros: "I was apprehensive about flying Aeroflot because they've gotten lots of nasty reviews. I was delighted with the flight- checkin at LAX was smooth, the Airbus was very clean and comfortable. They had usb ports at each seat so I could charge my iPod, and the inflight movies were okay--- but despite a push for Russian films most of the selections were dubbed US films. . The crew was polite and attentive, and the food was not bad- much better than United, Lufthansa, or Swissair, not as good as Air France. Seats on Aeroflot seem more comfortable than on other international flights- including recent flights on United Lufthansa and Finnair. Overall a delight."
Cons: "The entertainment system was broken the entire flight and the air conditioning would either get way too cold or turn off completely to the point of sweating."
Pros: "im a small girl abd not very picky about comfort- and the seats in these new plase we're impossible. 120 lbs and 5' 5" I barely fit. not acceptable for a 13 hr flight from lax to moscow. screw u aeroflot. used to be a nicer airline"
Pros: "everything was good"
Pros: "I was happy. I felt comfortable."
Pros: "This was a good flight. Crew was very accommodating, always attentive, and very courteous. I saw them help many people on the flight with different requests, concerns, etc. Entertainment was great as well."
Pros: "Food selection and quality was awesome. Entertainment choices were wide."
Pros: "Well organized boarding at LAX, not so much in Moscow Food was excellent on board Great movie picks to watch while on 11 hour flight"
Cons: "Flight attendants spoke zero English If I had researched the ability to leave the Moscow airport to sight see on a 7.5 hour layover and found out we couldn't leave with out a Visa we would have booked another flight with another company."
Pros: "Aeroflot is a modern, safe airline."
Cons: "I hate what airlines are doing these days with hiring male cabin crew. Both men AND women need women to look at. That's part of the service that Asian Airlines have not forgotten, but airlines from the West have. Aeroflot needs to fire the guys and hire beautiful women. THINK Pan Am."
Pros: "It was great! Thank you!"
Pros: "Good food, entertainment and video. The earphones are nice."
Cons: "Boarding for coach seating was rather haphazard and could have used some guidance, like number groups to spread the people out so not all the same areas are being filled with people at the same time. Seats are a bit cramped for big people and it is tough to sit for that long in those seats. When the person in front of you reclines, you have no choice but to do the same or else you are crammed in."
Pros: "the salted almonds and cashews were very nice."
Pros: "all on time, the crew very polite"
Pros: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name. However, the stewardess was very nice and apologetic and for breakfast, brought me an extra fruit cup! ( for the breakfast, they had meat on the main plate). Her name was Alexandra on flight"
Cons: "Even though I had ordered a "seafood meal" on the return trip by telephone 2 days before my flight, they said they had no special meal in my name."
Pros: "We enjoyed the movies on the flight, made the time go quicker."
Cons: "When we checked in at Newark airport, the check-in counter informed us that we were not seated together! We booked this flight over six months ago and were returning from our honeymoon to start our new life together. You can imagine how irritated we were that we would be on an 8 hour flight seated in different parts of the plane. The woman working at the check-in counter at Newark was unsympathetic, she said that it was a full flight and there was nothing she could do. However, she said she could upgrade us for 300 USD each... ha! So it costs $600 to sit next to each other?? Her reply "That's our policy." No apology, no understanding, just a robot blaming the company policy. We both fly a lot and we have never heard of such a "policy"."
Cons: "Boarding time not announced clearly enough"
Pros: "The food was very good, it was a full meal with out it being to heavy or light for the flight, it was just right."
Cons: "No leg room once the passenger in front of me bent her chair all the way back, I have longer legs then normal so this was highly uncomfortable for 5 hrs, had difficult time getting in and out just to use the bathroom"
Cons: "Boarding was delayed due to ground services (not SAS fault), we eventually had to change gate due to malfunctioning gate."
Pros: "Everything was great. Would definitely fly them again!"
Cons: "SAS had simply cancelled the flight and is effectively unreachable for the refund."
Pros: "The crew was very attentive."
Cons: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."
Pros: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Cons: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."
Pros: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Cons: "Its simple. Turns out i had to pay 360 dollars for my baggages which was hever specified in the time i was purchasing tickets cause they said im flying without and i can come back with. Who is flying without baggage intercontinental for 1 month? And 3 baggages didnt arrived. Thanks"
Pros: "Cool crew"
Cons: "More leg space on economy section"
Cons: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"
Cons: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."
Cons: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."
Pros: "For a middle seat, it wasn’t bad"
Cons: "The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me."
Pros: "entertainment in the back of the front seat with great choice of movies"
Cons: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"
Cons: "Delayed flight - 2 1/2 hrs. No advance info. Departure gate change after check in. No Info at original gate. Unfriendly staff. No apology. No explanation for delay. Food substandard, even for cheap airlines."
Cons: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"
Cons: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"
Pros: "Being on time"
Cons: "Unfriendly crew"
Cons: "We were in 40G and H, bulkhead seats. I have never had such a hot plane (and I am a world traveler). We were both very warm (felt like 85 degrees- warm enough to not be comfortable). I was told by the flight attendant that people in back of plane were freezing. The breakfast was good, but the dinner was ok, but not ‘I wish I could have seconds” good. I lowered the rating because they never gave us more than the one bottle of water that was on our seats when we arrived. That may have been ok for the people in the cold part of the plane but not for us in the sweating part. Luckily we had brought a big bottle of water."
Pros: "Liked the ticket price, the service, the food and the onboard free movies, free water bottle, free ear plugs."
Cons: "Nothing--it was a good flight - on-time and with little turbulence."
Cons: "I would like more checked baggage allowance."
Pros: "i ended up missing the flight, due to car accident which involved injuries."
Pros: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Cons: "The seat was not well padded for the bottom.@9 m"
Pros: "Power in the seats!"
Cons: "That plane was so hot!"
Pros: "I purchased Plus and found it a good value. My seat on the overseas leg was comfortable -- though it could have reclined better. The food & drink service was conducted as at an elegant restaurant."
Pros: "The gate agent at check-in was very helpful and knowledgeable. The entire ground crew did a good job. The crew was friendly and attentive. The plane was clean. The entertainment options were more than adequate. Bathrooms were well kept."
Cons: "I know you can't expect coach to be luxurious. But the space between seats in the airline industry in general have gotten ridiculously small. Words were exchanged between my wife and the lady (nothing extreme, but still) in the seat in front of her. When the lady leaned her seat back, my wife could barely watch her movie. All in all, I would definitely fly SAS again."
Pros: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Cons: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."
Cons: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."
Cons: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."
Pros: "Food, crew, entertainment"
Cons: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."
Pros: "Passenger and Hannibal and Ben, crook with cop father. Excellent movies"
Cons: "Faster arrival"
Pros: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"
Pros: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Cons: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."
Pros: "Comfortable seats, nice selection of movies. The best price at that time."
Cons: "Crew attitude was not pleasant: no smile, no "you're welcome", as they were robots. Food was terrible."
Pros: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Cons: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Pros: "paying extra for more legroom"
Cons: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"
Pros: "The new cabin and video monitor are nice. Crew was polite."
Cons: "Food is the same as I flew last year. Taste is the same. Need some changes and variety. Movies can include more recent ones."
Pros: "Bottle of water waiting at our seats was a nice touch."
Cons: "Sad that only one soft drink is included although for an overnight flight it was fine."
Pros: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"
Pros: "Direct flight"
Cons: "Small seats"
Pros: "they let us sleep, keeping the light and announcements off during most of the flight"
Cons: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."
Pros: "Quick boarding , no delay"
Cons: "Flight attendants were not so friendly and as entertainment the movies were outdated."
Cons: "There were 2 infants and 2 toddlers sitting directly in front of me and my newly engaged fiancé. They cried for almost all the red eye flight. 4 hours I believe it was. We did not get any sleep on the flight. We both normally do and it sets us up for the next day in Ireland. However on this occasion we did not and needed to go to sleep as soon as we got home in Ireland. It wasted an entire day for us not to mention the days to follow as our sleeping patterns were off. I understand Aerlingus could not control these crying babies however, when at the check in desk we asked could we receive 2 wing seats as opposed to the middle seats we had been assigned. The check in assistant could not do anything for us. Being from Ireland and living in New York I fly from the US to Ireland quite often. As do my family. This was my first experience with Aerlingus. One to forget."
Cons: "We arrived in JFK 1 and half hours in advance. Representative refused to check in! She says the door is closed. Ask us to pay extra $200 each to change another flight, which made us stay in Dublin for 11 hours for the connecting flight! Very terrible service and attitude, plus delayed flight. We will never fly with Aer Lingus again!!!"
Cons: "Stewardess were lovely food ok easy flight well donr"
Pros: "Efficient, friendly service (no surly attendants)."
Pros: "I was a little afraid I was going to get an older seat configuration since SeatGuru apparently hadn't updated its seat maps for this flight. However, I was pleasantly surprised to find my Capt Kirk seat waiting for me (only 1 of 2 on the plane). Lots of privacy, lots of storage space. Throw in the free onboard WiFi for less than $1200 each way. Can't really complain. Short flight, but slept well."
Cons: "Breakfast offerings were meager. More tea options would have been nice."
Pros: "Spacious enough for transatlantic economy, though I wouldn't want to be going further than the US East Coast. Wifi was good. Plugs would be an advantage. Staff were great, Captain was informative, especially in areas of turbulence which was unusual and I'm sure was helpful for nervous flyers"
Cons: "The food was not good and there was not a lot of it. American, although a dreadful flying experience, make up for it (slightly) by constantly feeding you. You also have to pay for alcohol which seems kind of stingy when you're paying several hundreds for the flight."
Pros: "Boarding was well organized and the flight left on time."
Cons: "This is the first transatlantic flight I took where I had to pay for alcohol. I found that disappointing. Also, all the movies were old and no recent movies were offered. I would have also enjoyed some complimentary tooth brushes and paste, hot towels, and chocolates that other airlines offer when you fly overseas."
Pros: "Thanks for the new plane!"
Pros: "Friendly and professional staff."
Cons: "I was seated next to drunk, belligerent passenger who cursed me out when I politely informed her she was sitting in my seat. She was obviously drunk, too. She alternated between cursing at people, yelling about wanting to go home, crying, and trying to sleep on my shoulder. Only after she spilled her second bottle of wine (that she was allowed to purchase) did a crew member come by and offer her a new seat upon realizing just how much of a scene she was making. I couldn't get up out of my seat to tell anyone and was trying to get the gentleman across from us to ask the flight attendant for help. She was escorted away after sobbing and hugging me and then when the plane was about to land, she got back in her old seat and elbowed me awake so that she could curse about the flight attendants--who, with the exception of one nice one, were all rude and dismissive. I want a refund."
Pros: "Staff was great"
Cons: "There should be a choice of Halal meal also, while booking the seat"
Cons: "More comfortable seat"
Pros: "Crew was great!"
Pros: "The crew on the plane and at the Dublin airport were nice. We haven’t made it to Dubrovnik. Plane from Newark was delayed, we missed our connection, our luggage was misplaced, then they didn’t have another flight until the next day, and they sent us to a hotel that didn’t have any rooms available."
Cons: "What couldn’t have? Thanks Aer Lingus."
Pros: "Crew was very nice. Food was ok."
Cons: "Seats were not very comfortable."
Pros: "Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure."
Cons: "We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app."
Pros: "The welcome, hospitality and service by the crew were all excellent"
Pros: "The food"
Cons: "Crew bare minimum service entertainment not functioning properly check in difficult flight operated by aer lingus"
Pros: "Staff on board were friendly"
Cons: "7 hour delay with no effort to facilitate passengers"
Pros: "Absolutely nothing"
Cons: "Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right."
Cons: "Aer Lingus made us miss our flight and has us still waiting for a resolution after 22 hrs. This is the worst airline ever!"
Pros: "Nothing. We were delayed and never made the connection. Delays, mechanical issues with the plane and mis information from your agents caused us to miss the flight."
Cons: "I didn't like the fact that we never made it to Hamburg. The more I think about he experience, the madder I get. We were frustrated with the experience to start out with but as we think back on it and what could have been done to change things by the airline, the frustration changes to anger."
Cons: "My flight from the US to Dublin was delayed by 3.5 hours because the original inbound plane broke down and they sent a smaller replacement. Then they could not locate a crew."
Pros: "We've got a huge delay with the first flight, the crew AT THE TERMINAL was very good organized and guided us straight to the connection flight. The crew at the flight I didn't even noticed."
Cons: "The missing luggage, as described above, is very unpleasant and still need extra effort. There was no drinks, nor food, nor entertainment included. The seats were very uncomfortable."
Pros: "The crew was very helpful and has provided lots of water now and then, wich was really relieving on the long distance. The seats were quite comfortable, the food quite all right."
Cons: "The flight was delayed wich caused a lot of stress bevor, while and after it, 'cause of the connection flight, that we were afraid to miss. We've got the connection at the end, but the luggage didn't come with us, so a luggage investigation was needed. A lot of paperwork and stress, hopefully I'll at least get it back soon. Entertainment wasn't available for several hours, it was an error in the system or something. Some of the seats have had it, others have had not. It took them hours to fix it."
Pros: "Excellent price and great service"
Cons: "Not a lot of legroom"
Cons: "We tried to get a checked bag when checking it online but the site kept shutting down. When we got to the airport they told us it was $100 for each of our checked bags. They would not let us back away from the counter and check in online, even though it was only $45 online. The man who helped us was fine but his boss was rude and totally unhelpful. We will not fly Aer Lingus again if possible, which is sad because we are Irish and like the rest of the experience usually."
Pros: "The crew was very pleasant. The food was actually good! The flight was exactly on time! And they didn’t loose my luggage! It was perfect"
Cons: "It would be nice to have water offered on the flight."
Pros: "I got from point a to point b just fine"
Cons: "It was very cold on the flight, the boarding process could be more organized, nothing complementary."
Pros: "It landed early"
Cons: "After dinner, seat belt sign was on for the rest of flight. They didn't want anyone to use the bathroom...for over 4 hours. There was really no turbulence. Basically it seemed to be a reason to not provide service and trap people in their seats. You also had to pay for alcohol. Worst international flight I ever had in terms of customer service"
Pros: "The plane was just fantastic: comfortable, elegant, quiet. Gets the best note!"
Cons: "A free coffee - which was excellent by the way - and a little roll would have been nice."
Pros: "The Crew was lovely on the Transatlantic flight. The Dublin-HH crew was polite, one older lady was warm. Of course I would have like free wine, but I imagine many passengers might abuse the offer..."
Cons: "Narrow seats, not spacy feet place (fortunately a nice gentleman in the middle of us, 2 people, found a seat with more space - he was a very long and not too skinny man. Only 3 toilets for both isles of passengers on a TRANSATLANTIC flight."
Pros: "Service, friendliness. The cabin crew seemed like truly genuine, nice people."
Cons: "More room for passengers in economy class. It is becoming utterly unpleasant. I would like not to be forced to check-in the carry-on when the plane is full. Make more room, sell less, or don't tell me I have right too a carry-on."
Cons: "I was absolutely appalled by the service, I was in the rear of the plane both flights and by the time the food had got to me there was no choice of meals . The flight attendants just threw it down in front of me . I found the staff rude and I could hear them making fun of passengers. Also the tables were insteady so you had to put something under it so it was level. Headphones hurt your ears. And the fact that when I booked my flights they did not mention that the flight from Dublin to Newark was a domestic flight so no free alcohol. I was very disappointed in this flight to and from"
Pros: "The flight crew arranged for assistance at the arriving airport."
Cons: "The staff at EWR took the wheelchair that I was in and told me that someone would be along with another one. One never arrived. I went to the desk when boarding began. I requested a wheelchair and I was told that I could walk down the ramp without assistance by one of the boarding staff. I was able to but with great pain and much energy. If it had not been for the crew of the flight I probably would never fly on Aer Lingus again."
Cons: "Water and coffee were being charged at $3 a drink - that was a first and I didn’t like that. Especially water, but coffee?!? It’s not like Starbucks was on board."
Cons: "Delayed over 3 hours due to a mechanical problem"
Pros: "The shepherds pie was excellent !"
Cons: "The seat cushion was worn out and lumpy"
Pros: "Service on biz class."
Cons: "Too many boarding / customs lines in Dublin. They dumped all of my toiletries that I had carried across Europe."
Pros: "Hostesses were pleasant, food was ok."
Cons: "Seats uncomfortable, on flight entertainment system did not work consistently."
Pros: "Flight and service was fine - food was probably better than average in coach."
Cons: "I have come to expect charging outlet for devices - this aircraft had none. Entertainment consisted of a few older movies - no newer releases."
Cons: "First of all, they were not able to locate my reservations even after I showed them the e ticket. I had to be on call with Etihad for 1 hour to figure out my reservation. I had a small 7-year-old son with me and we were at the airport from one day. Since my other flight got cancelled I ended up boarding taking Etihad. I was first in the line at the check-in counter and ended up boarding at the end with all the hassle. I requested the vegetarian food twice and confirmed it while the reservation, but still didn't get the food. My son and myself were hungry for few hours. The crew was not very supportive to accommodate any food."
Pros: "Everything was good overall."
Cons: "Seats got a little uncomfortable after a while."
Cons: "Did not likevthe fact that beer and wine was not included on a trans Atlantic flight."
Pros: "Got Shuffled off by British Airways onto them the seats were good and the plane was new model"
Cons: "Staff did not know how to behave when asking you a question, seemed upset and your comfort was none of there concern."
Pros: "Constant attention to comfort"
Cons: "Smell the smoke from outside while boarding or landing. Pay for wine Luggage allowance, NO PERSONAL bag?? Movies not so many options"
Cons: "More options for gluten free food. Always get the same dish"
Pros: "Friendly crew"
Cons: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Cons: "More water provided during the flight. Also, the second meal was not very good."
Cons: "Lost my luggage."
Pros: "Flight was in time"
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."
Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"
Pros: "The crew was very careful"
Pros: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Cons: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Cons: "Arrived 5 hours late"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Service and crew are great"
Cons: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Cons: "My luggage was lost in Paris. Now I need to wait still."
Pros: "The food was okay and the staff were friendly."
Cons: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."
Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Pros: "Plane was comfortable and new."
Cons: "Nothing really."
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Cons: "Screen broke half way through flight. Food was poor"
Pros: "The cabin crew was very good!"
Cons: "The economy premium seats are very uncomfortable"
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Pros: "Plenty of seat space"
Cons: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"
Pros: "Short, lots of leg space"
Cons: "the food is terrible."
Cons: "only there were del;ay at JFK"
Cons: "They lost my luggage"
Pros: "No delays, service with a smile"
Cons: "Nothing to report."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "Loved the movie selection and the food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "The food, the facilities, the seat, everything."
Pros: "Good entertainment"
Cons: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"
Pros: "the crew was very nice and the food was good."
Pros: "Complimentary entertainment"
Cons: "Major delays"
Pros: "renovated cabin"
Cons: "delay, boarding somehow inefficient"
Pros: "Females flight attendance were mean , rude and careless. Our seats were dirty and the trays from the seats were disgusting, the seat in front to me was damage so the lady in front to me got me stock on my seat for the whole trip, i asked crew if thry can tell her to move lil forward cuz i needed to get up to bathroom after 5 hrs in a plane , flight attendanr say : no, try to jump"...the food was disgusting, chicken with God knows what it looks like vomit. Everything in that flight was horrible."
Cons: "Flight attendance services, food, seats and tables were dirty with stains etc."
Pros: "Ok product overall. Friendly crew."
Cons: "1. Dated plane and entertainment system. 2. Flight attendants could have come around with drinks more often. 3. Had to board via a 10 minute bus ride."
Pros: "Nice crew, excellent entertainment, easy boarding"
Cons: "Uncomfortable seats"
Pros: "Roomy seats even in economy, food was decent"
Cons: "Not much"
Pros: "Codeshare flight. operated by Flybe. Got the job done with no fuss. This was a business booking, and I had a snack and drinks voucher included. I used these to get some tomato juice, which was good and a snack box, which contained a small piece of yoghurt bar, crackers, cheese, some nuts, dried fruit, a single mentos, and something else I can't remember. It was alright."
Cons: "The food and drink voucher system was a source of confusion for a number of other customers, including a pair who had booked through the same agency, but one seemed to get a voucher and the other did not. I realise that this is not the fault of the crew, but Flybe should ensure that their agents are clearer with what bookings include."
Pros: "Plane comfort. Quiet Luggage policy towards children which allows to take baby car seat free of charge"
Cons: "2 meals only !!!!! on a 11h flight from CDG-LAX. Who on earth thinks it's ok to eat 1h after take off and 1h before leaving a 9h break between meals. It's cheap but not healthy. In the feedback form there was a question about a la carte meal but no one offered me the option to buy anything during the flight. The crew attitude is the worst I've seen. I have flown more then 300 times. I felt I disturbed their conversations which were more important. Once I waited 2 minutes in front of them before they stopped their private discussion. Lufthansa has a special team for A380 and they are super helpfull. Entertainment system is slow and the UI is much worst than on LH A380 and Emirates."
Pros: "The food was fantastic and the service too"
Cons: "The delay in Paris"
Pros: "flight attendant was professional"
Cons: "he flight was delayed for over 3 hours On top of the delay we were on the runway for over 2 hours Our luggage was not delivered after 2 entire days. After receiving our first two bags, the third bag is not not delivered (3 days without our clothes. This is the bag we paid an additional 100.00 for. On the trip over, the entire row of seats did not have the monitors working and the light could not be turned off (bright error screen on the entire 7 hour flight. After being stuck in New York (reasons beyond Delta's control so we are understanding of that) however the Delta airport crew (3 different sources, continued to give us the wrong information resulting in us staying in the airport an additional 2 hours after everyone else had left. Finally went to a 4th person who was able to resolve the issue within 5 minutes. This was the worst flight experience in my entire 50 years on earth. The level of incompetence with some of the Delta airport staff is beyond excusable. Even after our issue was resolved, the worse two of the lot were still giving out wrong information to passengers telling them there were no hotels in ALL OF NEW YORK and they would have to stay in the airport."
Airlines flying to Kiel have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Kiel
Masks required on board, masks provided on flights to Kiel
Social distancing seating
Middle seats unavailable to book on flights to Kiel
Testing for antibodies, testing for symptoms for flights to Kiel
Waiving of change fees. Search flexible flights to Kiel