Find cheap flights to Munnar

Pros: "Not much. Flight was on time, the plane was clean, crew were decent."
Cons: "Boarding was a nightmare. They allowed too many people with 4-5 carry ons on board, and gate checking extra bags took forever, keeping the rest of us rule abiding flyers waiting in line."

Pros: "I liked the ease of boarding. The seats were comfortable and roomy."
Cons: "I did not like being inadequately prepared for the meal options. Then when I noticed something different I was not given that option. I was unable to eat most of the things served while on the plane. The customer service was very poor in trying to correct this as well."

Pros: "Entertainment options"
Cons: "Leg room"

Pros: "Entertainment system and collection was impressive.The duration of flight is good."
Cons: "Very poor seat, It won't even push back properly, old flight. The worst is they don't give bottles anymore and you've to ask repeatedly for even water. I won't recommend."

Pros: "the crew took really good care of me! :D"
Cons: "i was stick"

Pros: "food, entertainment system"

Pros: "Apparently I noticed not the first time, the flight from US to Doha is excellent. In service and in assisting us with needs that are required for such a long journey. The flight from Doha to Thiruvananthapuram is quite the opposite. I asked for a blanket and it never arrived. The hostess seem rude and in a hurry. I think there is a significant difference in the quality of service when the flight hits Doha."

Pros: "Inflight services"
Cons: "None"

Pros: "Movie selection was good"
Cons: "The food was catered to Middle East people. Many of us live in the USA and prefer more western food selection."

Cons: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."

Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Pros: "Having social distance space to take a nap"
Cons: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."

Pros: "The crew was really nice and very attentive."

Pros: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Cons: "Free WiFi and Dancing boys"

Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals."

Pros: "The crew was great."
Cons: "Food wasn't that great."

Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"

Cons: "Excellent service !!!"

Pros: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"

Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."

Pros: "seat was great"
Cons: "flight attendant should be nicer"

Pros: "The crew was very friendly and helpful throughout the flight"
Cons: "The boarding process in Chicago wasn’t great. Zones were not used"

Pros: "Looks that it will depart on time"
Cons: "Middle seat"

Pros: "Plenty of room to move around"

Pros: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Cons: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"

Pros: "Entertainment"
Cons: "Too crowded in in flight"

Cons: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Pros: "Good food and good hospitality"

Cons: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."

Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."

Pros: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Cons: "A chorus of crying infants..."

Pros: "Great service and crew"

Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."

Pros: "Good food. Great staff and service"
Cons: "I wish there was more seating room and unusually long waiting time for toilets."

Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"

Cons: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Pros: "Smooth take off and landing."

Cons: "Delayed"

Pros: "Excellent service. Flight on time."

Pros: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"

Pros: "smooth and on time with efficient service."

Pros: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Cons: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."

Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"

Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"

Cons: "Luggage items are missing."

Pros: "Comfort"

Pros: "Excellent food and serving"

Pros: "The food and the entertainment was great! Very comfortable seats."
Cons: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."

Cons: "hh"

Pros: "Staff was wonderful, food goood !"
Cons: "More you to stretch out"

Cons: "Food"

Pros: "The relaxed environment and the crew are amazing"
Cons: "Some snacks between the food service"

Pros: "Amazing flight to travel for long travel! Relaxing! Easy to adjust in the whole flight! Crew was giving an awesome service!!"

Pros: "Perfect"

Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."

Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"

Pros: "I liked the options for entertainment and comfort."
Cons: "Crew and Boarding crew were not at all respectful, they were very rude."

Pros: "I slept well since I updated to business class."
Cons: "Service was awfull. Noticed the air hostesses showed discrimination while serving meals and attending the passengers like me. I had a very positive experience in the past but not on this trip."

Pros: "Cabin crew"
Cons: "Nothing i like even."

Pros: "Great as expected"
Cons: "Crew behavior was not up to the standard, need yo work on it"

Pros: "Very helpful, attentive staff who made the flight as pleasurable as possible for us. One of the staff helped me switch from the full row I was in to an empty row which made the long flight so much more comfortable."

Pros: "customercare was good. Thank you."

Pros: "The organization at Dubai airport"
Cons: "The small plane and congested space"

Pros: "New aircraft."
Cons: "Not enough storage space. Beds not the most comfortable. No wi-fi."

Pros: "The crew and overall experience was great. Comfortable travel conditions and crew was very responsive and proactive in comfort."
Cons: "Food was mediocre, nothing special."

Pros: "excellent services thanks"
Cons: "services provided to impaired handicap persons ,need improvement thanks"

Cons: "I shouldn't be forced to change my seat just because a hostess told me to then she was rude to me because I didn't then I finally changed my seat and she was ok- I don't think this is appropriate"

Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"

Cons: "WiFi services were inadequate."

Pros: "Very nice check in, because the people weren't rude. They accepted my luggage and gave me my passes."
Cons: "Everything was great!"

Pros: "Service, comfort"
Cons: "Too much costly for a Tuesday flight. But rest all good"

Pros: "Everyone was very plesant. The flight dinner was tasty."

Pros: "As comfortable as one could hope for a long haul economy seat."

Pros: "The environment was good and clean The food was on time and fresh"

Cons: "Leg space too less. Cramped seats"

Pros: "I was travelling to Addis Ababa on Dec29 But I wanted to celebrate New years eve in Dubai and stayed for 6days',But that wasn't Good idea.They charge me More than $300 for my luggage to go Addis Ababa,I know I have extra luggage but my thought was starting seattle until Addis."
Cons: "I will never ever use emirates"

Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."

Pros: "Crew was awesome trying to make me everyone that was in the same area with baby crying as comfortable as possible."
Cons: "Baby cried for 8 hrs out of a 13hr flight it was horrible."

Pros: "flight was empty so everyone had the chance to experience better treatment from flight attendants."
Cons: "no complaits"

Cons: "Checkin process takes long"

Pros: "Courteous in-flight staff, delicious food."
Cons: "Long distance travel at single stretch on Chicago - Dubai sector."

Pros: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Cons: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."

Cons: "The temperature was set too high"

Pros: "Tons of entertainment options and $1 wifi. Don't expect fast speed but works for just fine for email and slow browsing."
Cons: "Flight wasn't booked, so people scrambled to take over middle sections. If you weren't in middle you were somewhat in a comfort trouble."

Pros: "The Airport handling staff I happen to deal with in Chicago and Dubai were very courtios and helpful . Same goes with the in flight crew ....too good ."
Cons: "There's nothing I can think of EXCEPT , they did not give disembarkation cards to fill in the aircraft befitting landing which caused everyone lot of inconvenience after landing at Hyderabad airport ."

Pros: "Wonderful staff, service, food, drinks, entertainment Dubai terminal is amazing & stopover was worth it"
Cons: "10-across seating in a 3-4-3 layout on a 777 is unbearable for a 13.5 hr longhaul flight like Chicago to Dubai Passengers' arms ended up on top of one another in this totally full flight--hence "Armsie" class if you like to play armsie with strangers Fly only if you are very thin with narrow shoulders + hips"

Pros: "I liked the seats that turned into beds, especially because i have weak hips that hurt when i sit for too long."

Pros: "Good food, service"
Cons: "Entertainment system in my seat not working"

Pros: "I did not like your service even a bit."

Pros: "Delay free and weel organized boarding process."
Cons: "Food service was chaotic. Since we were seated at the back of the plane, the meal service was always delayed. The food was okay and not very tasty. The crew seemed very tired and did not seem to smile."

Cons: "First the flight was delayed for more than two to three hours (we missed the connecting flight which was 3 hours later after landing). Initially they claimed the delay was due to medical emergency, then informed us that the AC was not working and had some mechanical problems. Everybody felt that the pilot was not being honest, then crew began to get irritable. There were a lot of children who were hungry stuck on the tarmac and they refused to serve anything. We were all worried if the plane would fly safely. I paid more to get on emirates since I was travelling with my wife and child and heard that they had good service, it turned out nothing short of a nightmare.I had just flown ethihad recently and loved their service. If any body is choosing emirates vs ethihad, please choose ethihad especially when travelling with family."

Pros: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"
Cons: "Flight was from CHI-DBX-HYD but changed to CHI-DBX-MUMBAI-HYD(VALID REASON WAS GIVEN) My mother was the traveler and she was humiliated on Dubai airport and also on Mumbai airport. We were promised that she have to claim the baggage at her final decision, but she have to claim it in Mumbai and then check in again in Mumbai(False promise by Emirates). The worst part was, while she did her checking from O'Hara airport, the "EMIRATES EMOLOYEE" allowed her to check in her carry on "WITHOUT OUR REQUEST". But at the Dubai airport she was asked to pay $150 for the carry on. Since she did not have the cash, she couldn't pay and they "CANCELLED" that bag. And at the Mumbai airport she only received one bag and was told her other bag will be delivered to our house but the third bag is "CANCELLED". I don't know from whom should"

Pros: "No one gives me hassle if I choose to move to an empty seat."
Cons: "While every other carrier lowered their airfare, Emirates chooses not to."

Pros: "Service, comfort, timeliness"

Pros: "Every thing flight was good good was good and service was good too"

Cons: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."

Pros: "Leg room!!!!"

Cons: "It seems Etihad hired a lot of beauties without the brain. The crew on this flight knew nothing about customer service. I had my face mask on displaying the side that states "please wake me up for meals" and of course I was not. Hours later, I woke up starving and had to go to back of the cabin to pick up a food tray since no one bothered to answer the call light. After finishing my meal, I pushed the call button 5x and no one came to collect the tray. I waved at an attendant 2x and she replied, "I'll pick it up on my way back" but she never came back. 3 HOURS LATER!!! My food tray full of waste was still sitting in front of me. At that point, the gentleman sitting in the aisle seat woke up, saw the tray still in front and he got very upset. He stopped a random attendant walking down the aisle and requested tray must picked right now! The attendant then apologize and was shocked herself that the tray sat on my table for 3 HOURS! In addition to this, the seats in the economy class were so tightly compacted and uncomfortable for a 13 hours flight. One could barely move."

Pros: "When one country allows the same size of lagguage one way .The other way down the other country doesn't allow in the last moment. They do not understand how inconvenient it would be for the travelers to adjust the lagguage ."
Cons: "It was difficult to leave planned lagguage in dust bin."

Pros: "Food was good. Crew was helpful and friendly"
Cons: "They lost both my baggage. It took them 4 days to retrive it. I would have expected a better service or compensation here. I had to stay in mumbai for 4 days till i get the bag. My 2 week trip was cut short to 1 week just for this reason"

Pros: "I will never fly with Etihad in the future. My bag was delayed for 7 days and the only retribution I will receive is about $100 from Etihad. The airline is almost impossible to reach since they have extremely limited hours in their baggage claims dept and it took about 5 days before they even located my bag. It was another 2 days before I actually received my bag."

Pros: "Only one thing help me to divert my mind from your poor services & awkward behavior that is your EBOX."
Cons: "from the flight from Chicago to Abudhabi, your host and hostess are rude, seems no courteous, liar, non-cooperative. we flew form Chicago to Abudhabi 12/06/2015 form O'Hare international Airport, Chicago. Starting from the checking staff at the airport, we 2 people are traveling from Chicago to Abudhabi to Ahmedabad and we have only two luggage bags and from those only one was over weight. Instead of suggesting me the best option she directly informed me about the payment of $125 for the overweight charges of the baggage.one of your hostess drop my laptop from the luggage box inside the flight me and other three guest have seen that literally by our eyes and when I asked her that did something wrong with my laptop why you dropped it down but she rudely reply that I just placed it down it has not dropped from their. I asked for water three times and got a glass water once only. While taking the trolley from hallway she never used soft skills like excuse me, sorry...thank you. Seats were like too congested and un comfortable. Try to improve this otherwise people have other options. In flight of Abudhabi to Delhi we got the meal after a 15 minutes of discussion on regular available meal on flight."

Cons: "Paid extra $150/person to have exit row for more room and completely uncomfortable for a 17 hr flight. Flight attendants were very rude and pushy"

Pros: "Food & Hospitality"
Cons: "Comfort & no option to upgrade to business of Eithad system upgrade. Even their Customer Support representative was not able to plan an upgrade"

Pros: "Providing comfort pack - socks, eye caps"
Cons: "9/27/2015 flight from BLR to AUS - entertainment system did not work even after the crew reset the system. Nothing was done after that. Same flight departure was delayed and so I missed the connecting flight in Abu Dhabi to Chicago. I am a US citizen. The staff there just took my existing boarding pass inside a room and came back with new passes rerouting me via JFK. No options were given or further delays/wait times considered. This meant an extra 9 hours of wait time and final arrival time past midnight inconveniencing pick up at destination airport. A pathetic meal ticket was given for use at Abu Dhabi airport and I was told it was valid anywhere for any food. once you go to the food court, you are told you can only avail at certain places and only for a basic food item. Not much food choice was available at 3am at an international airport. The staff would not accomodate a request to provide access to the Premium lounge as compensation for all of the issues."

Cons: "Narrow seats"

Pros: "Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage."
Cons: "Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random."

Cons: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Pros: "I enjoyed the services, the crew and the food and beverage"
Cons: "The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient"

Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"

Cons: "Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication"

Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."

Cons: "We did order food vegetarian Jain but they didn’t provide that."

Pros: "The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children."
Cons: "The assignment of seats for the Gold card members."

Cons: "Entertainment byTV with more new movies."

Cons: "My seat (8d) would not recline and the hand rest would not go up."

Pros: "Only 2nd leg- the crew was better"
Cons: "Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/"

Pros: "Only process of boarding."
Cons: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."

Cons: "Everything was good about the flight"

Cons: "Boarding smooth"

Pros: "Stewardess and stewards were courteous"
Cons: "Long and laborious boarding in DC and Abu Dhabi."

Pros: "The flight took off and landed on schedule"
Cons: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."

Pros: "Nothing"
Cons: "The employees in the plane and at the counter they are not helpful"

Pros: "Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to."
Cons: "Would've been more inclined to use wifi if by time and not bytes."

Pros: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"

Cons: "Food Asked several times for ice/water and it was not brought"

Pros: "Staff was polite and curtious"

Cons: "The seats are small with less gap to the next row The food can be better"

Pros: "Loved the inflight service and the airlines comfort."
Cons: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Pros: "Excellent flight crew, remarkably comfortable seating—every aspect of the trip was above my expectations"
Cons: "Absolutely nothing"

Cons: "On the boarding time thy check you handcarry wait and on that time if you have extra wait they want to throw I don’t like that because on the counter if they check and tell you have exsis wait you have a option to give your extra stuff to your attendant but they give hard time to pas Sanger’s I really hait that sevice"

Cons: "The restrooms were not clean and stinky."

Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"

Pros: "I liked all my special gluten free food!! It was very good!’"
Cons: "The crew just wasn’t all that friendly, and the seats were so close together, there was very little legroom!"

Pros: "Overall trip was fine but nothing to be thrilled about with it."
Cons: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"

Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"

Pros: "Good service. Excellent food"
Cons: "No complain"

Pros: "Kind of similar to Indian food if possible. Thanks"

Cons: "Leg room not good"

Pros: "Comfortable seats more room for the legs."

Pros: "Nothing. I would never ever choose Etihad airline again"
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"

Pros: "The staff was very friendly and the food is very good."
Cons: "The seats were very marrow and crammed"

Cons: "Food choice was limited. Entertainment choices were inadequate."

Pros: "Crew was supportive"
Cons: "Food was a huge let down"

Cons: "Significant delay-no weather issues, didn't make sense."

Cons: "No drink service And no free tv"

Pros: "Smooth boarding process."
Cons: "The WiFi wasn’t working."

Cons: "I was in business class and was terrible The airplane too old , so expensive for that? Can’t believe it..."

Pros: "Staff was on point!!! Awesome"
Cons: "Nothing"

Pros: "Service, food quality, profwssionalizem"
Cons: "Equipment. Very old. Seating inconvenient cand cramp."

Pros: "Great"
Cons: "Nothing"

Pros: "Ontime and excellent service. No complaints at all."

Pros: "The plane window seat"

Pros: "Nonstop"

Cons: "The sit isn't recliner"

Cons: "The seat table was badly stained andlooked like it hadn't been wiped in ages. The sack in front had garbage from previous passengers. It was also freezing cold. Food inedible"

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Movie selection!"

Pros: "On time"

Pros: "..."
Cons: "Never happened"

Pros: "The landing was perfect"

Pros: "Fast loading and effect attendant"

Pros: "Staff were lovely"
Cons: "Food was Terrible, couldn't eat the veg option and the TVs kept freezing"

Cons: "The wi fi should be free of charge"

Cons: "Cancelled and rebooked on a different airline with a long layover."

Cons: "Very stressful experience at counter check in. Airline representative didn't know the difference between the expiry date of a visa and that of my passport.. he just ran away with the passport to check and didn't get convinced and it took him long to return, with me just waiting and knowing nothing about where he went. Only the passport needs to be valid for three months after returning from the trip. Not the visa. He should know that. I got my boarding pass at the end, and he didn't apologize for the inconvenience or anything."

Pros: "Dependable, fast, clean"

Cons: "Plane was not up to par with other current planes. Pricing was high for not having more leg space, TV's which should be a standard by now, and free liquor/wine on international flights! United is truly a disappointment and I may not be flying with them anymore if I had a choice"

Cons: "The inside of the plane felt 50 years old. Completely uncomfortable."

Cons: "Free wifi access"

Pros: "Punctuality"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."

Pros: "United the worst.never again"

Pros: "Nothing"
Cons: "Everything"

Pros: "The plane had tvs on the back of each seat"

Pros: "I was able to bring on my musical instruments."
Cons: "Coach was very tight"

Cons: "My seat was changed right at the boarding! Even I just checked in on line the night before!"

Pros: "The staff on the plane was very nice. Good movie choices"
Cons: "There was mass chaos in Newark airport- the tea lines were out of control. I was at the airport super early. I had about 5 minutes to run to my gate. Unnecessary stress to travelers that day."

Cons: "all the attention"

Pros: "No issues. Quick and painless."

Pros: "Even though there was a delay. The trip was.Great."

Pros: "On time Smooth ride Actually slept"

Pros: "Tight seating funky food"

Pros: "NA"
Cons: "NA"

Pros: "Everything it's perfect"

Pros: "Really great price!! Less than 200.00 round trip. No delays ant the steward was super nice."

Pros: "Really sucks to sit and wait and wait and wait without updates."

Pros: "Best of all"
Cons: "Nothing"

Pros: "It could have been better to be United Airlines!"

Pros: "Plane was not crowded. Less claustrophobic. Bathrooms clean."
Cons: "Sound system. The PA blasting through ear phones is annoying."

Pros: "Lots"
Cons: "Nothing"

Cons: "Diane"

Pros: "Online boarding , the plane was on time"
Cons: "Pay for luggage , and the inside plane announcement was too laud"

Cons: "We didn't have the plane we were supposed to have. It was tiny, cramped , and loud. Very uncomfortable."

Cons: "The gate agent at Newark was very strict about having the passengers board the bus to this small regional jet by boarding groups, as if the arrangement of 40 passengers on a 2 minute bus ride was that important! Meanwhile the electronic sign above the gate agent would display groups 2 and 3 when the gate agent would allow only group 1 to board the bus. When we reached the actual plane, we boarded in a "scrum" in the rain! NIce job, United!"

Pros: "Staff was very considerate, did not hassle me for overweight bags."
Cons: "Condition of the plane"

Pros: "One of the crew members was courteous"
Cons: "The entertainment system was not working at my seat. Passenger in front of me also had issues with the entertainment system. Specifically the audio port had issues. Crew member suggested I shift to another seat where he said it was working. At that seat the video was not working. On being informed of the same he asked me to shift again. I didn't trust the crew and gave up. Being a long distance flight, working in flight entertainment is a necessary element. The second seat had issue while tilting back. It tilted back almost flat( broken )."

Cons: "Less leg space Less variety of both english and hindi films"

Pros: "Air India offered refreshments when the flight got delayed"
Cons: "Flight got delayed by 4 hrs"

Pros: "Honor the selections made on your website."
Cons: "My seat, which was at the place of most disturbance, and very different from the selection made at your website."

Pros: "That it's a straight flight to Delhi."
Cons: "Food wasn't great they need to update the containers that they use to serve food.plus entertainment didn't work at all.not only in my seat but most of the seats had problem.arm rest wouldn't sit up straight wen needed.plus no wifi"

Cons: "Seat handle broken Very few choices in entertainment Poor performance during check in"

Pros: "The service and the food were decent."
Cons: "The entertainment system was broken the whole flight."

Cons: "Air India cancelled its Kochi Agati flight three times the week we planned a trip to Agati. Luckily our flight was not cancelled but there were people who got stuck on the island for 3 to 5 days. Always have a cushion of at least a day for your onward journey from Kochi. The aircraft is ancient and would have been out of service if it was USA airline company."

Pros: "One and only one good thing is there is a water bottle for every seat."
Cons: "Horrible service, it's just like traveling in some local bus. Crew will not respond to you even if u turn on the assistance light. Flight entertainment doesn't work. Seats and seat trays are broken and dirty. Food is big disaster, being Indian airlines anyone can expect Indian food to be good but it's worst."

Pros: "Seat was not at all comfortable. Checked in bag was found damaged when it arrived at belt in kochi. Officials didn’t bother to lodge a report."

Pros: "Time to destination with non stop flight is excellent."
Cons: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."

Cons: "Air India needs to be competitive and offer better services that is on par with other international airlines."

Pros: "We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!"
Cons: "Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights."

Pros: "leg space"
Cons: "entertainment system, punctuality of flight"

Pros: "Food and service was good"
Cons: "Entertainment must be improved besides seat and washroom upkeep"

Pros: "Passengers were so cool. I mean indian passengers were so warm and cool"
Cons: "Entertainment was old and broken. Could have been updated to latest."

Pros: "Nothing"
Cons: "Everything"

Cons: "Entertainment system was not working at all."

Cons: "No wifi"

Pros: "The fact that we landdd from San Francisco to Delhi in 15 hours was the best part of the travel."
Cons: "Poor entertainment equipment, unhelpful crew, average food and overall unclean flight. These have become trademarks of Air India."

Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."

Pros: "On time"
Cons: "No customer service. Air hosts were doing their job as a chore, no pride in their job, did not come to support even after ringin the call light multiple times. Entertainment system was old and not working for some of us on this long 15 hour flight!"

Cons: "I don’t like my checking process at San Francisco. The information with customer agent was different to information provided during checkin. And it’s misguided me and I loose checkin baggage. Very disappointed with overall process."

Pros: "I was happy about the flight was on time, my luggage was safe n secured ,"
Cons: "Overall experience was good but the aircraft condition was old. Some of the facility were not working properly like TV remote. Food was also okay."

Cons: "1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment"

Cons: "Both flights started and reached late. Very inconvenient."

Pros: "Flight from chicago to delhi and the international conn to kochi was all excellent and seamless. I highly recommend flying air india if you find a last min good deal because then most seats are empty so you can stretch out and sleep."
Cons: "Probably earlier passengers messed up the tv console so the touchscreen feature was slow to respond but some of the movies were excellent on this flight"

Pros: "That's all you need to know. Crew was courteous - only one person rolled her eyes when I asked for some extra coffee. So things could have been worse."
Cons: "oh boy that entertainment system - reminds you of how poor technology can be more frustrating than nothing at all. Late flight."

Pros: "Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India."
Cons: "I would have liked the drink service to come around more often on the flight."

Pros: "Well managed. Well serviced flight. And of course on time."
Cons: "Nothing"

Pros: "Comfortable seats"
Cons: "No entertainment, only Vegetarian"

Pros: "Inflight crew were great, good food and entertainment"
Cons: "Ground staff, inflight crew no one well informed of procedures. Customer service is abysmal."

Cons: "No alternate flight provided for missing flights due to baggage delay"

Pros: "Fastest service between SFO and Delhi. Couldn't expect anything more! Awesome job Air India"
Cons: "Maybe food?"

Cons: "1. My chair back was not reclining fully 2. The tray table was a bit broken 3. The inflight entertainment system was terribly to navigate 4. the sound on the entertainment system was not great. 5. In the bathrooms the toilet paper and seat covers were not regularly replaced. 6. I got breakfast at 8am and then beverages at 2.30pm and lunch at 3pm. This left me terribly hungry and exhausted."

Pros: "Very rude and no interest in their job."

Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"

Pros: "I found the movie selections to be average in all genres. Although i am a person of Indian origin but i saw okay collection in all genres. I would rate it 3 out of 5. They could do better in some regional movies like Bengali and Punjabi and add some latest hollywood movies around 6 months to 1 yr old. Latest hindi movie selection was Good."
Cons: "The screen quality was very very bad. Neither the touchscreen nor the remote worked. I literally had to pound on the screen to make a selection rather than a gentle touch. The crew tried fixing by resetting it from some control they had but didn’t work. I somehow managed to play a movie by pounding on screen since I had nothing to do on a 16 hr flight from SFO to Delhi. I am a very frequent international traveler and have never seen a similar problem or issue with any other airline."

Pros: "Took off on time"
Cons: "Pathetic seats, cleanliness and staff behavior"

Pros: "Food was ok. Crew was ok."
Cons: "A second time experience with AI and this is bad too. - Bad Entertainment facility. Not able to interface with any of the thing as none is working fine. - Even the charging point is not working to keep myself entertained in one way or other for such a long journey. - The screen monitor power buttons not working, continuously flashing the light on my eye which is not allowing me to sleep peacefully. - Toilets are not clean and not up to the basic standards which at least found in domestic flights"

Pros: "Nothing"
Cons: "Every thing"

Cons: "Pathetic service, unprofessional crew , delayed in flights, not organised, very bad restrooms and very ordinary food. I am very disappointed with airindia international flight"

Cons: "Checkin counter queue to get boarding passes was too long. Queue management was poor. Many staff members walking around doing nothing to help waiting customers. Chit-chatting with each other and laughing around while customers are waiting to get service."

Pros: "Travel schedule & landing before time."

Pros: "I really liked the spacious seat"
Cons: "they are not serving water or any drinks other than during meal times, i have to go and ask for water eveytime. its good if they can sever water in between that may every 2 hours"

Pros: "Food, plenty"
Cons: "No entertainment at all"

Cons: "Entertainment system was down for 90% of the passengers. The aircraft was very old and some of the seats were held together by duct tape !! The staff was polite but quite inept at hospitality. Will not be flying air India"

Pros: "Food"
Cons: "Lots of seats were empty but crew were not allowing passengers to lie down. One of the air hostess bumped the food trolley on my foot and she was not sorry for that/ Whole crew had a hostile attitude towards passengers."

Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"