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The friendliness of the attendants, and the quality of the service.

Flight attendants were awesome! Very helpful and patients. Some food were good but maybe not serving fish that kinda make the whole aircraft smell fishy. The “fried pork” was tasty but too much skin so it doesnt taste that great.

Very concerned with guest comforts going out of their way to accommodate special dietary needs when the guests hadn’t pre-ordered.

Clean modern comfortable. Food could have been better, I only ate breakfast I wish they wouldn’t wake sleeping passengers who would rather sleep through dinner. No tea or coffee for breakfast

Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.

I had ordered vegetarian food. What I was presented was extremely dissatisfying and not up to the mark. I pretty much did not eat entire 19 hours. For.an airline voted as best in business, it was extremely disappointing. Seats were not comfortable to sleep. Entertainment system didn’t have much choice. WiFi didn’t work for more than half the time. Cabin crew were also difficult to understand. A bit of diversity like Emirates crew would go a long way.

A little more room from the reclining seat in the front of me.

It was okay. I feel that Singapore Airlines isn't as good as it used to be but it's still not bad

They ran out of the second choice of food was stuck with fish

Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏