Find cheap flights to Okayama

Pros: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Cons: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Pros: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Cons: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"

Pros: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"

Pros: "Boarding very efficient."

Pros: "Quick flight"
Cons: "None"

Pros: "I like the guy who’s checking me in he’s very kind."
Cons: "Food."

Pros: "The food the service and the staff"

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Cons: "Nothing."

Pros: "Never problems with JAL"

Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."

Pros: "Compensated with lounge pass"
Cons: "Very poor check in around Visa situation"

Pros: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."

Pros: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Cons: "Na"

Pros: "Very friendly and polite. Very helpful and on time."

Cons: "angled flat seats."

Pros: "Everything was excellent no complaints"

Pros: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."

Pros: "Customer service was on point . Thanks Again !"

Pros: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."

Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Pros: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Cons: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."

Pros: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Cons: "Movie Selection"

Pros: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Cons: "There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy."

Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"

Pros: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Cons: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."

Pros: "Everything"
Cons: "more movie options!"

Pros: "Excellent service overall"
Cons: "Nothing particular"

Pros: "Great flight, great food (Hagendaus Ice Cream was a great treat)"

Pros: "They were good at helping with problems being it was my first time on a plane."
Cons: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"

Pros: "Seats were comfortable. Food was very good and snacks and drinks were offered frequently. Plenty of entertainment on the in-seat TV consoles. Gave me a pillow and blanket and the seat reclined a bit so I could sleep some. The airline staff were polite and helpful."
Cons: "Nothing, it was a very positive experience."

Pros: "The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service."

Pros: "The Japanese crews were excellent on board."
Cons: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."

Pros: "Great flight, great staff. The food wasn't bad either."

Cons: "Flight delayed 1 hr."

Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Pros: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Cons: "They every bad customer service, I never seen before"

Pros: "When I checked in for my connecting flight from Tokyo Narita to New York, the crew said there was no more seat on economy class. She was making sure that I got on the plane by placing me on the premium economy seat. I appreciate the effort and the courtesy of JAL."
Cons: "The meal and dessert were served at the same time. Too much food all at once."

Pros: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."

Pros: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Cons: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Pros: "JAL used to be a premium airline like Korean Air"
Cons: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Pros: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Cons: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Cons: "My seat was not comfortable and it was uncomfortably warm."

Pros: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."

Pros: "Crew was very pleasant professional and caring."
Cons: "Seat bottoms could be more comfortable."

Pros: "Comfortable flight, friendly staff."

Cons: "Again not enough to padding in seats"

Cons: "Great"

Pros: "Nothing in particular. I am still alive, so there is that."
Cons: "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."

Pros: "Amenities"
Cons: "Waiting for baggage at the baggage claim."

Pros: "I drink a lot of water and more so on flights. They weren’t apprehensive about serving me more than one glass of water/drinks (a problem i have had with other airlines)"
Cons: "The food was lack-luster and there werent any options (aside from the specialty diets that you can request ahead of time). They also did not provide any blankets or pillows during the flight and the AC was running the entire time."

Cons: "Most airlines offer free entertainment on long distance domestic flights as long as you bring your own headphones. This is a 5-hour flight. Why would Hawaiian Airline want to charge $7.99 for viewing a movie?"

Pros: "OVERALL GOOD.FOOD COULD BE BETTER."

Cons: "Seats selected at booking were reassigned to back of the plane.We were traveling with another couple, their reassigned seats were not near us. Very disappointing"

Cons: "No food option for more restrictive diets."

Pros: "Friendly flight attendants"
Cons: "Expensive movie options"

Pros: "One of the worse flight experiences, if not the worst. The crew was indifferent and disrespectful to our dietary restrictions on a 5 HOUR FLIGHT! It’s worth noting that when I say “our”, I also refer to my visibly pregnant wife. We asked one crew member for water (WATER!) and were told they ran out. Moments later, the same crew member was passing out water bottles to other passengers. There’s much more to say about our flight, but if theses two instances don’t prompt a change, then the rest won’t matter anyway."
Cons: "Did not like anything about this flight!"

Pros: "The extra touches that used to be normal and then every airline took away, like meals! Complimentary cocktail was a bonus too."

Pros: "Nice crew, comfortable seat, good temperature."
Cons: "Appreciated the complimentary sandwich but since I am vegetarian had to pull the meat out and basically eat a cheese sandwich. Poor selection of "free" movies - just ended up reading."

Pros: "Crew was so nice, flight was easy, quick and smooth, and the whole thing was just enjoyable!"
Cons: "Everything was great!"

Pros: "Boarding didn’t take too long and seats were comfortable."
Cons: "WiFi on plane would be awesome!"

Cons: "Online check in and Check in terminals at airport didn’t work"

Pros: "The boarding was very smooth and efficient, and my seat mate was a very interesting person to talk to. A wonderful flight."

Pros: "Our flights were delayed in both directions!"
Cons: "The long delays. Also we were seated st the very end of the plane and were not able to change seats."

Pros: "Very kind staff, hot food!"
Cons: "No free movies"

Pros: "I am so happy you sent a survey! I have been wanting to sen a compliment to the women that was at the gate counter the day of my flight 11/30/17 flt 41. I watched her handle multiple difficult situations. In a severely stressful moment insane her handle with such grace and professionalism. She deserves a personal pat on the back and a raise:)"
Cons: "Customer service"

Pros: "Really friendly attendants"

Cons: "Delayed from Minneapolis me miss this flight. Now I have to fly to Seattle."

Pros: "Acomadations were ok food and drink service were consistant good entertainment and hospitality"
Cons: "The only thing that I didnt like was due to my own actions with scheduling and non transferable tickets the insurance didnt cover anything complete waste of money and I had to cancel my charter due to issues with my flight and didnt recieve much help trying to rectify the situation all in all I lost a lot of money"

Pros: "Easy"
Cons: "N/A"

Pros: "Wonderful flight crew and attendants. Everyone was so pleasant. No stress! And we got a complementary alcoholic rum punch"

Pros: "Decent but not great leg room REAL FOOD AND FREE DRINKS! New big plane"
Cons: "Legroomt can be better"

Pros: "We love Hawaiian Airlines. It is by far the best airline to get to Hawaii. Maui is my home so I fly to and from here a lot and have experienced many different airline companies. Do yourself a favor and fly Hawaiian."

Cons: "The long wait to get through the TSA line as I was in a wheelchair. It took over 15 minutes to get a female attendate."

Pros: "Surprise lunch with wine, gratis--like airlines used to be!"

Pros: "Crew"
Cons: "Too crowded, lousy food"

Pros: "Hawaiian is always wonderful. Still offer free in-flight HOT meal, free glass of wine, cheap headsets if needed. On time, polite crew."

Pros: "Iloved the wholeexperience. You were so wonderul on the trip. What I liked was the attentiveness, humanity and serving food. You treated us like house guests. Thanks!"
Cons: "The first flight I sat in the cramped 3 seat aisle and it was not pleasant. The video's are hard to hear with ear phones."

Pros: "Love the preloaded Ipads in first class. Not sure what entertainment was in coach."

Pros: "Not really Thier fault as they were waiting on the ground crew but they could have at least turned on the A/C. We were very hot in there waiting."

Pros: "I like the customer service on the plane. They were pleasant. The plane was clean the planes was pretty empty. It was comfortable."
Cons: "I didn't like the people who was at the San Fran airport who checked us in. I have a sister who Is handicap and I needed assistance and they had no Mercy. Honolulu gave us much better service Then San Francisco. The people in Honolulu helped us from the time we exited our car till we got on the plane."

Pros: "On my flight to SF I had a runny nose and requested for tissue from the attendant. She was so busy and forgot, but I managed to get tissue from the restroom. On my way back to HI, she was in my flight and apologized (I didn't even notice her since I was preoccupied) - I told her it was busy and I saw her working it and it was okay. She offered her help in anything and I thought that was super sweet, then she said.. I wont forget this time. Nice touch"
Cons: "The HNL airport check in is very crowded and confusing--everyone just crowds and no one knows where to go"

Cons: "The original 9/23 9:05 am flight from SF to Honolulu was cancelled. The airline staff did not say a word why the flight was cancelled, but they were kindly enough to put me on a United Airline flight at 1:15pm on the same day. But the UA flight got delayed and delayed, I didn't get on the airplane until 5pm on 9/23. This was such a terrible experience, I wasted 9 hours at the airport and had to cancel so many activities I have planned on 9/23."

Pros: "Food"
Cons: "Nothing"

Pros: "Excellent service, the food was perfect, they gave us a Ron Hawaiian, it was so yummy...and they gave us a good impression from the island."
Cons: "Nothing."

Pros: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Cons: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."

Pros: "I always love flying Hawaiian. Everyone is nice, the plane is comfortable, and it gets me excited about coming home from school."
Cons: "I wish there was at least two snack services throughout the 5 hour flight."

Pros: "Friendly team, efficient boarding, clean."
Cons: "No wifi. Charge for pillows, blankets, headphones."

Pros: "Relaxing and free tv."
Cons: "Very hospitable ."

Pros: "Airbus seats were comfy. Air hostesses were nice, but I didn't get anything because I was sleeping the whole flight."
Cons: "Did not like the girl at the check in counter. No smiles at all, not a good representation of aloha Hawaiian spirit. She looked like she hates her job. She couldn't assign me a seat right there and she told me she'll call me up to boarding counter. She also promised to get me an aisle seat on my next flight but she gave me window instead."

Pros: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Cons: "Absolutely,Nothing At all"

Pros: "Some really good Hawaiian nationalist documentaries! Great to watch, great that they were free. More real Hawaiian stuff! Food AND Wine included was really a plus. It takes you back to how flying used to be, and certainly seemed to keep everyone settled down on what could be a long flight otherwise. It certainly helps where the small seats are concerned- you sit still & feel pampered. Pre- brewed tea A GREAT way to go, as a teabag in a tiny cup of non boiling water doesn't work & it must be more work for the staff to juggle it."
Cons: "I know there MUST be a technical reason for the long slow winding approach to Kahului, but it was really rough on my wife and made her sick - twice, as it took so long- after such a good flight. I know probably unavoidable, but had to say."

Pros: "It was easy helpful and a delight . All of you are great and had a good time I'll do it again."
Cons: "Little probably legroom, I didn't know how to work the monitor that's my bad. Little more assistance than that be great Terriers thank you for a good time. :-)"

Pros: "Atmosphere at board during the flight"

Pros: "Atmosphere, service."
Cons: "A who;e family of like 8 people getting kicked off the plane for something the patriarch said to a flight attendant. To be fair, I have no idea what he said, and it very well may have been warranted, I don't know, but it made me sad."

Pros: "I travel extensively for work and am quite used to the drudgery of poor equipment and exhausted flight attendants. But, not so with Hawaiian Airlines. From the new A330 airplane to the gentleness of the staff, what a pleasant surprise. I was expecting to board a bucket of bolts and anticipated the customer experience to be sub par just because I didn't think they had the volume to merit the equipment and properly trained personnel. Boy, I couldn't have been more wrong. That airplane was a Cadillac in the air and the flight attendants were genuinely kind. Well done Hawaiian Airlines. Well done."

Cons: "Extra charge for luggag"

Pros: "Crew was nice, food was ok, comfortable, went by quickly."
Cons: "A little cheap selling blankets and headsets"

Pros: "The service was great."
Cons: "Plane needs to be updated. Lean back all the way. More snack options."

Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"

Cons: "Boarding was a little chaotic. Could have been more organized."

Pros: "staff was amazing, entertainment great, dasani sparkling lime water tasty, very clean and reasonably comfortable"
Cons: "the breakfast was made of 90% sugar - this was very disappointing."

Pros: "Everything was on time!"

Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."

Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"

Pros: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."

Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"

Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."

Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Pros: "Flights lately have been a huge disappointment but American Airlines was great! Crew was so pleasant and helpful,food was good and the "entertainment" was too! I'll definitely fly with them again!"

Pros: "All good! Nice staff. Easy travel."

Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."

Cons: "Small seats, no wifi, no chargers, terrible entertainment."

Pros: "Once we got on the plane, everything was pretty standard"
Cons: "Flight was delayed 5 hours."

Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Cons: "Old plane with no plug-ins and outdated media."

Pros: "Staff on the plane were nice."
Cons: "5 hour delay, fear of cancellation ruining a trip planned for years, not feeling we were told what was happening, series of delays extending decision time, unappetizing sandwiches during delay."

Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"

Pros: "All the movies"
Cons: "Legroom"

Cons: "Could not read paper when passenger in front reclined seat. No space between rows."

Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."

Pros: "On time"
Cons: "Cramped seats. Entertainment system outdated"

Cons: "Plane was too old, flight attendants were rude"

Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"

Cons: "No complaints."

Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."

Cons: "Due to two flight delays, I traveled an additional 24 hours, on top of my 20 hour original flight. Albuquerque Airline staff were rude, dismissive, incompetent, and each individual I spoke with gave me wildly differing information. The two delays (leading to approximately 48 hours of travel) would have been stressful enough, but the callous, ignorant and unprofessional attitudes of American Airlines staff (and staff in general at Chicago O'Hare Airport) really disappointed me. This was even more striking compared with the professional service I received from British Airways (from whom I purchased the tickets). I was ashamed that my country could lag so far behind in terms of basic customer service and problem solving."

Cons: "Requested for wheelchair assistance but none provided?!!"

Pros: "Timing and transit time was excellent"

Pros: "Everything."
Cons: "Nothing."

Cons: "Food was horribe and no dedicated tv per seat"

Cons: "We were delayed for 6 hours due to a maintenance issue. Horrible customer service"

Cons: "Always a problem with these guys"

Pros: "Couldn't of been more impressed especially after being hung out by Southwest!!!"

Cons: "We have flown to Europe recently on SAS and that airline was so much more comfortable than airberlin. Things we missed: personal TVs on the seats, good leg room (airberlin was quite cramped), and small attentions like a disposable towelette. I got no sleep on airberlin."

Pros: "Staff was very friendly and helpful"
Cons: "Experienced 4 hour delay with mechanical and weather problems. But glad they put safety first"

Pros: "They put safety first"
Cons: "Frustrating 4 hour delay"

Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."

Pros: "Room on flight in coach was sufficient and im 6 ft 2"

Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."

Pros: "Overall pleasant experience."
Cons: "I was not aware that the FinnAir flight was being handled by American. I missed it when reading my itinerary and had a brief panic when I showed up to the international terminal and my flight was not even listed on the board. Perhaps it could be written a little larger? Thanks."

Pros: "Good value"
Cons: "Poor food quality"

Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"

Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."

Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."

Cons: "Seats too tight. No room"

Pros: "Food, entertainment and free checked bag. Can ask for more!"

Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."

Pros: "Food, blanket & pillow,"
Cons: "Most of the video screens did not work. Long flight with no entertainment!"

Cons: "Good flight"

Cons: "They loose my luggage!!!!!!"

Pros: "Nothing"
Cons: "Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!"

Cons: "The seats are large, but they tilt forward. I'm 6'2" and have anxiety issues related to spinal problems. That forward pitch in the seat (half way up the seat) is an painful problem for people like me."

Cons: "Departure was late, causing me to have to run to the next gate"

Cons: "See above."

Pros: "Long wait for ticketing and at customs during transfer"

Pros: "Air Canada is my favorite airline to fly. The employees are always helpful, from checking in to the flight crew."
Cons: "I only wish Economy had more leg room."

Pros: "I liked that we got a lot of food, and the movies were very good. Groups for boarding made sense and we boarded quickly"
Cons: "it was late and despite being 4.5 hours there were no free snacks or food. Only one toilet which we could never use bc of constant turbulence."

Cons: "horrible"

Cons: "Taxied to runway, but had to go back to terminal due to one seat not staying in upright position. Flight was about an hour late then."

Cons: "No personal tv on an international flight. The tickets were pretty expensive, I would have expected a personal tv instead of having to use my cell phone- especially with spotty wifi. Chairs weren't very comfortable and the food was so so."

Cons: "We weren't notified via email, text, or phone call that our flight had been delayed almost 2 hours. Found out at the airport. Didn't get into Montreal until 2 am. Plans were wrecked for the night. Flight crew not very friendly."

Pros: "The crew was attentive."
Cons: "The head phone slot did not work. Then the TVs went out which did not matter because I could not listen to them anyway."

Pros: "When I had to reschedule they were very nice about making sure that I had the information I needed and they gave me great seats on the way to London."
Cons: "My flight was Delayed and I had to reschedule that was unfortunate."

Pros: "There was nothing redeeming about this flight."
Cons: "Delay caused us to almost miss our flight to Dublin. Rude staff, and overall disappointing. I will not be flying on Air Canada again."

Cons: "Delayed"

Cons: "This is the third time that I flight with Air Canada and the third time that my flight got delayed. Never again!"

Pros: "Plane was super old...peeling paint, barely any full size luggage space, no in flight tv and always late or delayed. 4/4 flights we took were delayed. This airline is the worst and were terrible at keeping us updated on delays or cancellations."

Pros: "Staff was friendly"
Cons: "Uncomfortable seating"

Pros: "The crew was very friendly."
Cons: "The plane boarded early and the food was not good. The pasta was over cooked and essentially a mash."

Pros: "Nothing to like about this airline. Horrible people especially in toronto, really unhelpful, extremely rude."
Cons: "Air line decided they didn't want me to take my connecting flight. Removed my luggage without consulting with me. Offered me a disgusting hotel. Forced me to pay out of pocket for food, taxis, transfers and my own hotel choice. Staff were so rude. No explanation to why they removed my bags. I made it in plenty of time for my connecting flight but airline had just decided. No staff member was interested in answering my questions or helping. They all just wanted to sod off home. they just didn't care."

Pros: "Despite weather travel delayed I was taken care of very well. Comfortable seats. More leg room. Friendly, calm crew."
Cons: "We were not given the option to change our flight out from Chicago when we knew we wouldn't make the connection in Montreal due to weather."

Pros: "The plane was new and pretty clean"
Cons: "Food was horrible. Crew was useless. No organization."

Cons: "The engine was making an unusually loud whirring sound. Felt concerned that the plane was not fit to fly."

Pros: "Very friendly staff."
Cons: "Left late so missed connection. Was put up in a mediocre hotel."

Cons: "Not enough time to go through customs. Missed connection."

Cons: "Deplaning and entering the terminal was delayed substantially."

Pros: "Very friendly crew. Smooth flight."
Cons: "No entertainment. Great person sat next to me."

Pros: "Provided a blanket and pillow, breakfast and dinner, had 3 bathrooms which was excellent for how many people on the plane. The flight attendants were excellent and very nice as well. I do love air canada for long flights."
Cons: "When i checked out the cabin after i bought the tickets i was under the impression that there would be screens on the plane to view movies for free. Instead they were offering for $10 to buy a ipad and more money for headphones to rent for the flight to watch movies. Kind of was a disappointment but i read a book which is always better to do anyway."

Pros: "The crew was very nice."
Cons: "It was like flying in 1995. They may want to consider buying more modern planes."

Pros: "This is awful flight coz I brought it from kayak"
Cons: "Flight delayed due to plane defect. Stayed in plane for more than 5 hours. Baggage lost. Never made it on time"

Pros: "good entertainment but otherwise average or less"

Cons: "No free alcohol. Lights didn't turn off ever so I could get some sleep."

Pros: "the crew was great, food was alright, and overall I enjoyed my flight"
Cons: "the only entertainment was able to connect to apple products or a renatble iPad. I don't have an apple product so that was a bit annoying"

Pros: "The crew on the flight was nice, and the entertainment was good."
Cons: "Our first Air Canada flight was 2hr delayed due to mechanical error. After a 2hr delay, we finally flew for 1hr, had awful turbulence on the way down, and got to Toronto only to find out there was no customer service desk. We missed our connection with Luftanza and had to fly Air Canada again. First off, we couldn't get on another flight until the next morning. Then the desk never called the hotel they gave us the voucher for, so when we showed up at midnight the hotel was fully booked and had no room for us. We had to fly into Heathrow instead of Gatwick (final destination was Brighton for an international conference). We missed the entire first day of the meeting and had to rent a car for 65 pounds each to take us to Brighton from Heathrow, finally arriving at our hotel by midnight. The customer service was non-existent for Air Canada. We literally are going to have to email them."

Pros: "The flight was comfortable. Entertainment choices were varied and generous."
Cons: "o'Hare needs an upgrade."

Pros: "How quick it waz"
Cons: "How close the seats were"

Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Cons: "Nothing!"

Pros: "I liked the way they handled the rain delay. Although inconvenient, they were transparent with the process"
Cons: "The lack of certainty whether we were removed or stilling our connecting flight to delay."

Pros: "On board service Comfortable seating and space On time dep. & arrival"
Cons: "None"

Pros: "The crew was good!"
Cons: "I wished that there were opportunities given for beverages. I also would have liked more explanations on how to connect to the entertainment."

Pros: "I like having the trip map in front of me so I can track progress. Usually I don't get it on flights this short."

Pros: "The crew was friendly, there was entertainment available via the display on the back of the seat."
Cons: "The touchscreen display wasn't working properly, making it difficult to control things like volume. I would have preferred a display with physical buttons that took a bit more time than the weirdly synced touch screen"

Pros: "Exceptional ground staff particularly the gentleman who checked me-in in ORD and the German speaking lady in YYZ (gate agent). Also the gate agent in FRA. last but not least, the Very friendly crews on all 3 segments"
Cons: "The food was a bit blend and not worth the calories."

Cons: "Could not reserve seats at purchase."

Pros: "Good"
Cons: "Ok"

Pros: "Services"
Cons: "N/A"

Cons: "Ticketed for Air Canada, but it was a code share flight with United Airlines. The check in at United took over 15 minutes because my reservation was not recognized by the United online system. Luckily a United agent was able to work through my paperwork and get me checked in, with luggage, via Ottawa to London, Heathrow. However, at the boarding gate for my flight to Ottawa, my boarding pass was deemed invalid and it took another 15 minutes to issue a new boarding pass - with seating at the back of the bus. Was a frustrating/annoying process. Luckily I encountered two capable United employees who worked to resolve the issues."

Pros: "Nothing,Bad customer service and terrible accomodation. Will never use it again."
Cons: "Where do I even start. I was issued a ticked with which I required a canadian transit visa which was never mentioned anywhere. Now I had to get a whole new ticket because you didn't refund me anything. Thanks for that. Never using you guys again."