Flown with Delta, AA, United and a lot of other carriers, but Etihad felt a little more special. Was a little skeptical never having flown them before but was pleasantly surprised.
The service was just better, the seats were just better, the food was just better. Overall, everything was just a bit better than what I was accustomed to.
I will be definitely recommending Etihad to F&F.
The food gets a little monotonous. We got served rice on 4/4 of our meals... lol. It;s better than not getting any food but it;s the only thing that was a little off.
on the return flight the Flight attendants were not attentive. I attempted to purchase duty free and submitted my order slip and neither of them came back to me after asking 3 times. I was disappointed in the customer service. My overall experience would have been excellent had it not been for this incident.
In flight entertainment system did not work well: touch screen did not work well. Called the crew to help; it began to work, then not. I believe the problem was the touch screen technology.
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