Pros: "Crew was very helpful, they helped with our issues. But the technical issues that they were having when checking everybody in, was insane! Arrived at 9am when flight was 12:30, I got my boarding pass at 12:05. Then crew had to delay for 2 hours in a half ."
Cons: "Maybe having an IT technician on sight. Someone who understand the software you use because it kept crashing. Other than that, it was great"
Pros: "Crew was professional courteous and it was a relaxed setting. Bahamasair is getting better and better."
Cons: "Boarding announcement was a bit low."
Pros: "I liked that I was getting to my destination!"
Cons: "The space! I felt like a sardine in a can. The air system wasn’t pushing much air. So it was hot and tight!"
Pros: "Flight was fast. Didn't even get a chance to sleep."
Cons: "There timing. Always late.."
Cons: "Flight was delayed again. At the actual flight departure time I went to ask at the desk how long the delay would be and I was told there was no delay! This right after they announced that the incoming flight should be landing soon. When I questioned further I got an eye roll. Bahamasair sucks!"
Cons: "Delayed an hour and half couldn’t find passengers on board and in bound plane arrived kate"
Cons: "Flights were delayed, baggage lost, employees rude and unwilling to help, check in process chaotic and took 3 hrs, flight was over booked with multiple delays,, poor customer service overall"
Pros: "Timely. We were boarded and leaving 2 mins prior to departure."
Cons: "Short flights have no food"
Cons: "I am very DISPLEASED with my experience with Bahamas air. First of all I called reservations to request transportation to flight gates for my fiance who is a post surgery patient and cannot walk long distances along with an aisle seat. The lady I spoke to told me to expect an email from them to confirm my requests and I Never received an email and the wheelchair was never in place for him. W1e had to walk to all of our destinations which is VERY UNSAFE as a post surgery patient who has incisions on both sides of his abdomen !! Secondly, my flight was delayed for 3 hours and to top it off BAHAMASAIR LOST MY LUGGAGE !! I am so upset and it is really a set back..."
Pros: "2nd time this summer that I travelled with Bahamasair and the boardiGN was early and doors closed on time. The flight attendants are always beautiful. The announcements were on point and the ride was amazingly smooth. Thank you. Proud of my airline today. They are riding to the top."
Cons: "No food service but that’s normal for a short flight."
Pros: "It was a short flight from Georgetown to Nassau. Comfortable and convenient. Very nice staff."
Cons: "Flight left 20 minutes late which caused us to miss our connecting flight"
Pros: "personality of 2 ground staff at FLL and smiles of Flt Attendants"
Cons: "over an hour to check in at the counter; no notice of flight daleayy which was over an hour until original boarding time"
Pros: "The whole trip was nice."
Cons: "We had a travel companion diegnosed with cancer and had to cancel our trip. The airline and would not offer any relief or change opportunities. Every other travel partner from sailboat charter, hotels, and airlines were accommodating. We even bougth travel insurance but that only covered my wife and myself for sickness. No you showed any effort to solve a very difficult problem plus we were more than 30 days out. Not like they couldn’t resell these two seats."
Pros: "The customer service was perfect - from the woman checking us in, to the flight attendants. Much better than any American airlines that I have flown with."
Cons: "That the flight was an hour delayed but that happens, so it wasn't that big of a deal."
Cons: "I showed up on the date of intended travel but realized the date of travel was switched. Had to book a separate ticket with a different airline and ended up not using ticket. Very disappointed."
Pros: "Fairly new seats"
Cons: "Take off was almost two hours late"
Cons: "Seat spacing tight"
Pros: "Not hassle and no problems with getting checked in and once on board"
Cons: "Not so much as dislike as different. A delay occurred with another flight that pushed my flight back, about an hour. Everyone was great and no one seemed to worry and I did not have any worries. We were able to board and fly out and was a quick, but nice flight to end the day."
Cons: "Old plane and very tight seats..."
Cons: "5 hour delay .... this happenes everyday"
Cons: "I didn’t like the service at all. For future flights I plan to use another airline. . This flight was late leaving by over 3 hours and I missed my connection. There was no reimbursement."
Cons: "Like honestly I been going on bahamasair from a young child and I know people joke about always late but this the real world and 20 years later y’all still ain’t get it right. This my opinion y’all need to close down as a airline like America shouldn’t even let y’all post tickets online because y’all clearly can’t handle it. My girl was flying from Fort Lauderdale to the Bahamas less than a week later and her plane was delay 5 hours and no refund or nothing. Y’all need to get it together stop being cheap using 2 plane one to go to Freeport and one for Nassau like really y’all is a disgrace. If every airline was like y’all no one would probably travel. And your agents my God y’all does teach them how to lie a? Because every hour they does say the plane coming and never reach tell 5 hours later. STOP BEING CHEAP AND GO BUY MORE PLANES YALL WANT PEOPLE MONEY AND CANT EVEN FLY THEM OUT ON TIME. Disgrace that’s what y’all is. Crooks because y’all know what’s going on and still want take people money stop it but in the details for y’all ticket plane might be 3 hours or more late. Y’all is a joke shame to say y’all is Bahamians with y’all dumb phase “ we don’t just fly here we live here” stop dam living here and y’all might be on time"
Pros: "Only the person who took my lost baggage claim on paper, finally!!!"
Cons: "Nothing good to say! Will never use airline again!"
Cons: "The fact that there were no updates or explanation for an apparent unnecessary delay."
Pros: "The staff was very professional and friendly at check in. The flight was smooth and landing was great. The flight attendants were nice and always showing a nice smile. I'd fly with this airline again."
Pros: "Buying a ticket five hours before flight departure for $69 was a great deal"
Cons: "Great deal and low prices come with outdated planes, only one person checking people in, flight attendants making up their own rules like "no headphones" during breathing, take off and landing... but hey, for 30-40 mins flight, I can deal with that"
Pros: "Flight attendant was professional"
Cons: "Flight was bit late."
Pros: "Flight was on time. Great service"
Cons: "Everything in order"
Pros: "Our flight to the Bahamas was in an older plane, but what a nice change to the new cramped planes. We actually could lean our seats back far and be comfortable."
Pros: "Nice new plane"
Cons: "Agent at check in almost didn't let us through claiming the flight was already loaded. After pleading she finally relented so we ran to the gate to find out there was no sign of boarding and the flight would be delayed for at least 30 minutes because the captain was not there"
Cons: "Both flights extremely delayed with minimal communication."
Pros: "Crew was nice"
Cons: "On the wat to Bahamas we waited a hour for one person to board and ended up leaving over an hour behind schedule."
Pros: "I like how the flight was on time an the ride was smooth"
Cons: "3 hours late outbound- 2 hours late inbound!"
Pros: "They helped me board early since I am handicapped."
Cons: "Not much room in seats when a three hundred pound contess plops next to you..... Could use a little more room"
Pros: "Flight was smooth"
Cons: "Took too long to board and leave. also took forever to get off the plane. Had to get off and walk from the ground."
Pros: "They were punctual and staff friendly. When we hit a rough path it was still comfortable"
Pros: "The flight was short. Considerate enough to allow a sick passenger to leave the flight after going down the runway for takeoff, they returned to let the passenger off."
Cons: "The flight was delayed. Alot of time spent standing waiting to board the plane after boarding call was already made and tickets taken. Then we spent even more time sitting on the runway waiting to take off."
Cons: "Bahamas Air is the worst airline on this side of the world. 4hrs delayed"
Pros: "Flight attendant was professional"
Cons: "Flight was bit late."
Pros: "They fly to FPO from south Florida."
Cons: "They are *always* late. Could me more professional."
Pros: "Crew was great. Quick 50 minute flught"
Cons: "Before my flight you changed my flight to 9 am from 12 noon. This required me to travel a day earlier and have to pay to book a hotel. Then my connecting flight was delayed turning a 2 hour flight into a 12 hour miserable day of travel with my 4 young children."
Cons: "The flight took off late and boarded late"
Pros: "fast and smoothly"
Cons: "no food ,"
Cons: "Flight backed up for 5 hours"
Cons: "Late flight. unhappy crew. Gave me a $50 voucher for missing a whole day of my vacation. I live in California and will never have an opportunity to use the voucher."
Pros: "Arrived safely and enjoyed my time in Nassau"
Cons: "Departing flight was substantially delayed; No food or beverage service; Crew seemed detached and impersonal."