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Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"

Pros: "yes. great travel and crew"

Pros: "Discount offer"
Cons: "N/A"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Convince, as this is good direct flight from Nagpur."
Cons: "Improve quality of crew and service from Doha to Nagpur sector."

Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"

Pros: "Flight was fine"
Cons: "Did not serve vegetarian food even after repeated requests"

Pros: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Cons: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Cons: "Took long time to provide food & water."

Pros: "The trip was very comfortable and food suited me"

Pros: "Smoth flight"

Pros: "Ambiance"

Pros: "Business class seats were comfortable."
Cons: "No WiFi, Poor list of shows"

Pros: "The food"

Cons: "Everything !!!"

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Cons: "Seats are too small"

Cons: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Pros: "I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals."

Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"

Pros: "The flight attendents were chilled. Very friendly and accommodating."
Cons: "The food is much tastier in business class. Used to be better in economy, but that has changed."

Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Cons: "The trays of water could come around more frequently"

Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Pros: "Very courteous!"

Cons: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Cons: "Nothing"

Pros: "It was something unexpected"

Pros: "It was a long flight from US but was comfortable. Staff was courteous."

Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."

Pros: "It was a short flight, so no problems"

Pros: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Pros: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Cons: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."

Pros: "No problems at all!"

Pros: "As always, Qatar Airways has new planes, comfortable seats, clean atmosphere, and pretty good leg spaces. They fly on time and land on time."
Cons: "1. Food - It was not that great, especially if you are allergic to cold. It applies to asthmatic patients like me. You have very limited choices. The only hot item in my whole tray was "chicken mixed rice". Everything else from yoghurt to fruits went waste. Can we have HOT FOODS for people like me? 2. Flight Attendants - It seemed that the flight attendants were not so experienced at handling customers. Plus, several of them had poor English. That would have been okay if they had patience to listen to me slowly. But, they seemed to be in hurry and not wait enough to understand my request properly. I was asking HOT WATER and they were repeatedly handing me COLD WATER. Plus, they could see me breathing heavily and feeling great discomfort. Nobody asked me 'ARE YOU OKAY?". It seemed, they didn't care for customers like me. I found a serious lack of CUSTOMER RESPONSIVENESS, forget PRO-ACTIVENESS among several flight attendants. Finally, I found an example of SNOBBERY in the plane. A flight attendant was asking a couple sitting next to me to fill up the FEEDBACK FORM. They looked like from Middle East but were British citizens. They didn't talk to me even though I volunteered at frist to introduce myself. The lady was especially rude to me. They were dressed like high class folks. That's it. They neither represented the hundreds of passengers, especially Indians, in the Economy Cabin, nor were they friendly to fellow passengers. It left me with a feeling that Qatar Airways attendants were judging a book by cover and asking the wrong persons to fill the form who didn't really represent their majority customers for that cabin."

Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"

Pros: "nothing"
Cons: "price and comfort"

Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"

Pros: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Cons: "No complaints whatsoever."

Pros: "boarding was okay"
Cons: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."

Cons: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"

Pros: "The crew was polite"
Cons: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Pros: "The crew. Hana was the best. She is one of the crew members. The Korean female."
Cons: "the person next to me was load and annoin. Seat was crammed and was not comfortable AT All."

Pros: "Seats were comfortable."
Cons: "Elderly and people with kids were asked to line up. After lining up, they did not let us to board the plane for 30 mins. We were standing in line with kids for 30 minutes. Last minute gate change. Had to drag the kids @ 3:30 AM from one terminal to other. Flight attendants were not in a good mood. Not even one smiled."

Cons: "Seating"

Pros: "The helpfulness of staff in my time of need I had been on a surgery and your staff was very very accommodating"
Cons: "Nothing don’t change a thing, if it isn’t broken there is no need to fix it LOVE YOU SOUTHWEST"

Cons: "Food"

Pros: "Efficient"
Cons: "Nothing"

Pros: "The seat was super amazing"
Cons: "The service was amazing"

Pros: "Comfortable roomy seating, very clean plane"
Cons: "Honestly nothing... One of the best flights I've ever had"

Pros: "Entertaiment was good, seat was ok"
Cons: "Internet could be faster."

Cons: "All good"

Cons: "I missed my original flight due to weather and JetBlue booked me on the next one but it wasn’t for another 24 hours. I only missed the flight by a few minutes but the crews were not communicating with each other that they had a passenger arriving for that flight. Because the delay was weather related, they wouldn’t provide accommodations. And it was 1 in the morning. So I missed a whole day of my trip and had to sleep in the airport. I will not be flying with JetBlue again."

Cons: "On time departure"

Pros: "yes is beautiful"
Cons: "excellent"

Cons: "food options could improve, especially since the area around the gate doesn't have very nice food venues. More movie options could help as well, maybe allowing people to use their devices to watch movies. Maybe that is available already but it wasn't highlighted"

Pros: "Everything!"
Cons: "Great! No improvements."

Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"

Pros: "Nice room"
Cons: "Food service"

Cons: "Lack of overhead bin space, had to check my carry on and it got a little dinged up."

Pros: "Comfort and food"
Cons: "The delays before entering the airplane so that we aren’t stuck"

Cons: "The boarding process"

Cons: "I was group A and the 1st seat and had to put my overhead luggage in the back. Also the boarding was a cluster F**k of a mess. So horrible."

Pros: "Ease of checkin."
Cons: "Delayed by 2 hours."

Pros: "Everything"

Cons: "Gary was his name. I went up to go to the bathroom, I had heard the announcement prior to that and no one had mentioned anything about seatbelts or staying in my seat. I made sure before I got up. As I get up he approaches me and said "you need to stay in your seat, began to shake his head,"they mentioned it like 5 times", he then said. I really dont appreciate the attitude. It's not what you say it's how you say it. Work on your attitude Gary from JetBlue"

Cons: "Same as above"

Pros: "LOTS OF LEGROOM"
Cons: "They have a habit of not being ontime"

Cons: "All"

Pros: "Everything was perfect"

Cons: "We left early and arrived 15minutes early but waited on the tarmac for 35minutes."

Pros: "Easy & on time."
Cons: "Nothing negative"

Pros: "Nothing"
Cons: "I dont know because we havent gotten there yet."

Cons: "Over 3 hours of delays. Didn’t get in till 1 am"

Cons: "The gate was very muggy and warm."

Pros: "JetBlue is just more comfortable. More room for every passenger."

Pros: "I liked the quick check in and everyone was polite and efficient"
Cons: "I don't have any negative comments"

Pros: "Everything"

Cons: "The delay"

Pros: "Everything,the crew etc"
Cons: "No complaints"

Pros: "The entire traveling process"
Cons: "Nothing at all"

Cons: "They are advertising free movies and is not true, because once you're settled to watch the movie there is no headphones and If you want one they sell it, is not free."

Cons: "Delay and 4 hours in the craft upon arrival to Chicago"

Pros: "Everything was on time and I slept the whole trip."
Cons: "N/A"

Cons: "I missed my second flight because my first flight had a 5 hour delay. UNACCEPTABLE. They should always have a back up plan if they come across mechanical issues. TIME IS MONEY!"

Pros: "Everything"
Cons: "Going there was no snack or coffee especially an early flight."

Cons: "Bad, bad and the worst"

Pros: "Nothing"
Cons: "Every segment of my roundtrip flight was delayed or late, including the last leg of my flight delayed multiple times. I could not check in for my last segment on-line via my phone. The message I was given during check in process said in red letters, that I needed to speak to an agent at the counter. I was on a tropical island, i couldn't just run down to the airport. I tried calling customer service, but wasn't able to connect due to bad cell service. My connections were tight and because I couldn't checkin the prior day, I was not allowed to get a seat on my original flight. I was rescheduled on to new flights and those were delayed. I sat in Ft Lauderdale for 6+ hours. Once on the plane, I was assigned a seat that doesn't recline. What was originally supposed to be a 5 hour travel day turned into a 15+ hour travel day. There were no weather issues that day, just JetBlue being terrible."

Pros: "We got there safely"
Cons: "Crew seemed rushed and tired. Short answers. Couldn't hear the call to board or instructions from the Jet Blue area where you could recharge electronics, so the crew seemed peeved when I didn't have my passport at the ready. I expected a much more upbeat and festive feel going to a happy place like Nassau but instead felt pushed along."

Pros: "The food was good"
Cons: "No comment"

Pros: "Comfort.."

Cons: "Seems to be a problem between airline and county. Differing info about gate location."

Pros: "Everything"
Cons: "N/A"

Pros: "Service was prompt, reps were courteous, flight was on time and they provide snacks... been flying them for over 10 years and have NOT had one bad experience."
Cons: "N/A"

Pros: "The ride was smooth"
Cons: "No complaints"

Cons: "Boarding announcements were hardly audible. We chose comfort seats for extra payment but that still did not turn out to be comfort class. Seat classes are confusing. No temperature was taken before boarding."

Cons: "Everything was great and went smoothly."

Cons: "Love delta. Everything was excellent"

Pros: "The crew was helpful but left you alone unless you needed something."
Cons: "Travelers who have already had covid need to stop wearing masks!"

Pros: "Clear announcements, nicely stated mask rem8nders, center seats open"

Pros: "Very clean, kind w mask instructions, like boarding back to front"

Cons: "Broken tray table literally off its hinges and unusable."

Pros: "Baggage handlers extremely fast"

Cons: "Nothing. Perfect flight."

Pros: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Cons: "Be on time , delayed for an hour"

Pros: "Very friendly and professional."
Cons: "Better options in economy for food"

Pros: "Yes crew was great"
Cons: "More leg space"

Cons: "Too many flight delays and gate changes"

Pros: "The Crew"
Cons: "No AC..."

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "The crew was polite and attentive the entertainment was good. Every thing else was pretty disappointing. The bathrooms onboard were pretty Dirty. The flight was delayed and no overhead baggage space. For such a long and delayed flight they gave me one pack of cheez it. Terrible value for money :("
Cons: "More snacks considering the delay. Maybe even a some sort of credit for my time wasted."

Pros: "There was no flight"
Cons: "Flight left without notification. This was my dads connecting flight and it was missed, due to delays."

Pros: "It was fine. They didn't charge me for the exit row, so that was nice"
Cons: "N/a. It was fine"

Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."

Pros: "I like how friendly the crew was"
Cons: "Our flight was delayed by an hour and we had a connecting flight IN ATL that we had to get to in :30 minutes. By the time we got off the plane we had :15 minutes to get to our connecting flight. We barely made it. They were about to close the door on us. Didnt really appreciate that."

Cons: "Flight was delayed."

Cons: "Boarding is as usual chaotic"

Pros: "Boarded fast"
Cons: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Pros: "Timing of the flight and the luggage step by step notification"

Pros: "Fast"
Cons: "Surrounded by screaming kids, screaming adults and no AC"

Pros: "Comfort"
Cons: "Never on time"

Pros: "The quickness of boarding n the crew"
Cons: "the landin n small seats"

Pros: "Plane was clean and updated"
Cons: "No negative opinions"

Pros: "I didn’t"
Cons: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"

Pros: "Flight was short"
Cons: "Was charged $60 for a bag that was supposed to be free"

Pros: "On time, staff, and overall service"
Cons: "No complaints"

Cons: "delayed flight"

Pros: "On time take off."
Cons: "No comments"

Pros: "Going by and come Ming back Atlanta check in desk was the rudest Laziest most disrespectful emoyees I have ever came across . Check in person played on her phone and didn’t even look at you when asking what seat was I assigned . Going from Atlanta to Fort Lauderdale the check in person was so rude there where 5 people askI’m her what’s her problem . The crew the flight was excellent but the Atlanta check in desk really dropped the ball 2 times . If I was the manger I would fire the whole staff and If I was above the manager I would fire them as well as I’m. Sure this is not an isolated occasion."

Pros: "The Captain greeted each guest both on and off the plane !!"

Cons: "That's the flight is clean"

Cons: "You had me check my hand luggage with expensive items that did not arrive."

Pros: "The plane was really cool. Some more advanced technologies than other Airline companies. Crew was good too."
Cons: "Issue happened with my landing. Didn't make it in time to next gate. Delta did everything they could to blame me, insulted me on The phone and definitely provided the worst customer service"

Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"

Pros: "What I USED to like was the no hassle, no problems getting the tickets right through landing on the tarmac."
Cons: "I had a family emergency and because I had used a mileage ticket (as opposed to a paid ticket) I was told that I needed to give them 72 hours notice. I tried to explain that I had no control over the situation. It fell on deaf ears. I was so upset and frustrated that I could barely speak. My miles are now lost as the entire round trip ticket was cancelled and I have no way to regain all those miles that I wasted. It was the first time Delta did not come through for me and I must say, it's left a very bitter taste in my mouth. I couldn't believe that there isn't some provision (there is if I had paid for my ticket) and have lost all those miles that I use to fly Delta. So much for customer service."

Pros: "Super smooth takeoff and landing. Great plane, more legroom than other airlines."

Pros: "Two Delta agents a kiosk assistance were not aware of the Hurricane Irma policy of waiving baggage fees to my destination. I informed them that the website indicated it would waive baggage fees to certain destinations if checked in at the airport before a certain date. Another Delta agent nearby had to show them a copy of the policy before I could get my baggage fees waived."

Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"

Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"

Pros: "Friendly staff. Very accommodating."
Cons: "Wifi never works. I wanted to charge my phone, but my outlets weren't working, either (my neighbor had no issues). Kinda sucked considering I was planning on working on my flight to New York. The AC was blasting humid air, so it was extremely uncomfortable."

Cons: "Our flight was delayed by an hour, which didn't really affect me, as Detroit was final stop. However, there were a large amount of people on the flight with connecting flights coming into Detroit. I am POSITIVE that several of those people missed their connecting flights as the flight attendants and crew did not allow for them to leave the plane first. As people seem to be so self-centered anymore, the attendants should have announced that people were not to leave until all passengers with connecting flights had left the plane. Very sad that people can't use common courtesy all by themselves, but as they can't, it should have been enforced by the team on the plane."

Pros: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."

Pros: "Crew was pleasant and helpful"
Cons: "In flight internet didn't work at all Seats were incredibly tight"

Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"

Cons: "No in flight entertainment"

Pros: "The timer all the flight was excellent"

Pros: "The service"
Cons: "N/A"

Cons: "Food"

Cons: "The airline forced my wife to check her carry on AND THEN LOST IT."

Cons: "The flight got delayed for 6 hours and we didn't get any compensation for that. The crew was not friendly"

Pros: "I like this flight very smooth no worry what so ever I will flight again"

Pros: "The whole experience was great. Pleasant crew, food excellent. I will recommend this airline for future trips."
Cons: "More affordable especially because this was a last minute trip because of death in my family."

Cons: "We had a very early flight (1am) with an estimted arrival time at 6:30, but lights went on and breakfast was served at 5am- hard to get some rest!"

Pros: "Comfortable seats"
Cons: "Limited movie selection"

Cons: "Crying kicking baby in the seat behind mine ruined the flight."

Pros: "Movies"
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."

Pros: "Food was good, roomy seats"
Cons: "I bought my ticket in June and when I went to check-in I was given a standby ticket and was told that the flight was overbooked, and that I should have done mobile check-in. I was very anxious that I did not have a seat, and that I would not be able to board the plane. They kept telling me at the gate that they would call me when they had a seat until I forced my way to the counter and handed them my boarding pass and said I need a seat now. Poor communication and disorganization."

Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"

Pros: "The food and drinks"
Cons: "Took a lot of time for takeoff"

Pros: "excelente servicio"

Pros: "I liked the food and the crew's service"
Cons: "Seats that were not able to be moved from upright position. Those seats at least should have more space for legs and be given pillows or a way to make those passengers less uncomfortable. Movies were really old!"

Pros: "Everything"

Pros: "Seats were comfortable and plenty of space. Also served food. Everything was in time or early."

Pros: "Christian was very attentive & genuine. He was professional and it was obvious he truly loved his job."

Pros: "The welcoming and attentive service"

Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"

Pros: "Everything’s was very good."

Pros: "Crew lovely. Thank you."
Cons: "Most uncomfortable cabin seat I’ve ever sat in. My back is now killing me."

Pros: "Satff was polite and courteous. Plane was very comfortable."

Pros: "ME encantó ENCANTO viajar por copa, servicio, cumplimiento, excelentes!"
Cons: "De Panamá a Medellin no fueron tan amables."

Pros: "everything"

Pros: "Easy connection. Very sharp. My mom felt so fine."

Pros: "amount of leg room"
Cons: "many of the seat back screens weren't working"

Pros: "Excelente"
Cons: "Excelente"

Cons: "I had to keep my backpack in front under the seat. They should not allow heavy carry on's"

Cons: "They canceled it."

Pros: "Copa airlines is the best airline ever! I had breakfast AND lunch! All the crew very helpful! Nothing to improve Thank you very much"

Pros: "Food was good"
Cons: "No Internet connection at tocumen airport"

Pros: "Staff was nice."
Cons: "We were late to bord, therefore we were 1 late for rake off, on top of that a passagenger got sick on the plane and the way the staff managed the situation was very poor. Missed my connection. Hade a very bad experience, and more likely, I will not fly or recomend Copa"

Pros: "Everything."

Pros: "The crew members on my return trip to New York City were great!"
Cons: "On my trip to Panama City, the attendant told me I have to walk all the way to the back if I wanted to get alcoholic beverage. Why was I doing my job for him? Also my tv wasn’t working for half the flight."

Pros: "Ultimately the guest services supervisor at the PTY airport she talked and acted decently. Wish others would follow her example"
Cons: "More training. Improvement in operational detail. More respect for customers - does not mean always spending more but empathy and effective planning"

Pros: "Everything was very good. Excellent crew!"
Cons: "I ask for a blanket and they didn't have it."

Pros: "Service on the leg to Panama City was great, but the flight was delayed about one hour in departure"
Cons: "Because of the delay leaving JFK, I missed my connection to Santiago and had to take a later fligjt in Economy and only received a $400 voucher"

Pros: "Crew was very understanding of our frustration and di the best they could do within their range(which wasn't much to be honest)"
Cons: "Poor job in the gate at boarding and with announces, we were held in the the runway for about an hour plus without proper indication of why, all the could say was "bad weather". Non-stop turbulence and food wasn't served until good 3 plus hours into the flight, (remember to add that to the time we were held at the runway as well). Entertainment on board was extremely limited."

Pros: "The seat was OK"
Cons: "The flight was delayed 2 hours on departure and the reason for the delay was never communicated. We had to move to another gate and board busses to take us to the plane which had been moved from the original gate. The meal was awful. The crew basically ignored us. And the luggage took 45 minutes to arrive at the carousel"

Pros: "Crew was nice"
Cons: "We didn't get a beverage until two hours into the flight. Cookie meal and a ritual serve that once. No pre-beverage service or post dinner coffee service."

Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."

Pros: "The plane was clean and comfortable.With good choice of entertainment."
Cons: "There needs to be more translation to English."

Pros: "everything was fine"

Pros: "Everything"

Cons: "Subieron la temperatura al aire acondicionado, hacia calor."

Pros: "On time and friendly staff."
Cons: "I was sitting next to the window and it was pretty hot. The air was not really working."

Pros: "Even though boarding started late, it went swiftly. The crew members were helpful with putting luggage in bins and with addressing needs. The legroom was super. Food and entertainment were pleasing and good."
Cons: "Everything was good. Just maintain, or if possible improve, standards."

Pros: "Wifi"

Cons: "No gate when we landed."

Pros: "On time, good boarding process."

Pros: "SPACE"
Cons: "Nothing!!!"

Cons: "better trained pilots first hard landing in Jamaica"

Cons: "Mejor"

Cons: "More room. Screen was broke"

Cons: "Great"

Cons: "Its okay"

Cons: "Too hot!"

Cons: "Free real food"

Pros: "My seat"

Cons: "There was a delay on the departure"

Cons: "Mejorar el espacio"

Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"

Pros: "No"

Pros: "Nothing"
Cons: "Landing, temperature, passengers"

Pros: "On time"
Cons: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."

Cons: "Horrible service"

Cons: "Nothing"

Cons: "The chairs can be more comfortable."

Cons: "TSA"

Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "Nothing."
Cons: "Most of the family were seating apart. I can't understand why?"

Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"

Pros: "None"
Cons: "Long delay"

Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"

Pros: "Easy check in and Boarding"

Pros: "Movie options were good."
Cons: "The a/c was not working well and t"

Cons: "No reason was given for delay, I was disappointed in that I payed more to arrive 3 hrs earlier yet I came in after the otherwise available flights"

Cons: "The food terrible"

Pros: "Service"
Cons: "Inside the airplane was freezing the whole trip"

Cons: "There was only a shared screen. And the AA Entertainment app didn't work"

Pros: "The confort seat, and service"

Pros: "Excellent"
Cons: "Nothing"

Pros: "Excelente fiight"
Cons: "Door change from terminal D to terrminal E Flght departure delayed"

Cons: "Late, missed connnection. Terrible"

Cons: "Boarding chaos at Miami airport."

Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"

Pros: "This was great!"
Cons: "Every leg of my journey I was charged for two pieces of luggage. I thought this was ridiculous and unfair."

Pros: "Very nice staff"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Pretty much everything"

Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."

Cons: "It didn't happen"

Cons: "Didn't happen"

Pros: "Excellent entertainment options"

Pros: "Everything. I had no problems at all when coming to Barcelona last week!!"

Pros: "I like AA because they are honest and kind. I received good value for my money."

Cons: "Liked it all."