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Pros: Smooth flight
Cons: More food, more water

Pros: The flat bed
Cons: The Captain made loud announcements waking you up

Pros: New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality
Cons: Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy

Cons: Boarding procedures

Pros: I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again.
Cons: Train the staff to be nice and pleasant

Pros: The new A330-Neo is a lot more comfortable than any other recent airplanes. Loved the space between seats and entertainment is outstanding too. Food was very good and the crew exceptionally friendly.
Cons: Nothing to complain about. Everything was outstanding.

Cons: Maybe have one flight be on time. Train ground crew how to put on fuel.

Pros: Seats and snack
Cons: No delay in departure

Pros: Food and price
Cons: On time departure

Pros: Nothing
Cons: They don’t even give glass of water in business class. Terrible attention.

Cons: Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival.

Pros: The crew was great.
Cons: My baggage did not get delivered to the final destination, that could have been handled better.

Cons: We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee

Pros: The only salvation was the entertainment choices. .
Cons: The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food.

Pros: Plane was clean & crew were kind

Pros: Nothing
Cons: Better service, comfy seats with recline and entertainment

Pros: It was on time.
Cons: 90 euro per bag!!!! Outrageous. Never again TAP.

Pros: Everything was very good.

Pros: Food
Cons: N/a

Pros: Food was alright
Cons: No entertainment, no charging port beyond row 15.

Cons: This survey is useless. Keeps putting things wrongly and drops things

Pros: Nice and clean aircraft, snack on the way to Lisbon
Cons: Cramped seats (very),

Cons: Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again.

Pros: food and comfort was okay..
Cons: Outbound flight - Miami check -in personal was extremely unfriendly for no reason - got charged $160 - although have not received an upgrade - the connection flight had 3h delay- resulted and 8h waiting time at the Lisbon airport after an already 10h flight

Cons: Though the weather was fine - no excuse - the flight was delayed over an hour and I lost the connecting flight to Newark.

Pros: Staff courteous compared to our previous TAP FLIGHT

Pros: Same as previous flight
Cons: Same as previous flight

Pros: Good movie selection. Kind staff.
Cons: Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce.

Cons: Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing.

Cons: Flight to LIS was delayed 2.5 hours, missed BCN flight. I was given a new flight, but boardng pass was canceled at gate. I'm stranded!

Pros: Best all around airline I've been on!!!

Pros: Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight.
Cons: We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better

Pros: Everything else was excellent.
Cons: There was no entertainment on this flight

Pros: Comfortable seat
Cons: No lounge airside at Lisbon airport, no shops open that early in the morning

Pros: Was able to sleep most of the flight and we took off on time
Cons: Checking a bag took almost an hour.

Pros: The seats were pretty comfortable and the crew was excellent.
Cons: There was no entertainment and the food wasn't good.

Pros: solid flight, efficient
Cons: staff kind of moody, not really smiley

Pros: Best flight I have had in years. We were treated like customers, meals were excelent, boarding process was well managed, flight crew was pleasant, curteous, attentive, I could go on & on. Other airlines would do themselves and the rest of us a favor by following their process.
Cons: Website was a bit difficult to navigate and online boarding passes didn't open on my tablet, but I was greeted at the check in keoisk and guide thru the process in a friendly way.

Pros: Quick boarding. Crew is great.
Cons: Schiphol delays everyone's life.

Pros: To be reimburesed for a flight I ended up having to book with Amex travel for the same day
Cons: An horrible policy that will steer m eaway from TAP airlines and kayak

Cons: It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat....

Pros: Roomy, clean, meals included-didn't think airlines did that anymore, very friendly staff
Cons: Nothing-no entertainment but this was a short flight so didn't matter to me

Pros: great staff and great plan. Comfortable and roomier than most

Cons: Being sat in a middle seat. With that being said, it was OK. No problems.

Cons: See above

Pros: Nice flight, clean planes, decent amount of beverages/food provided, good TVs

Pros: There was enough space between the rows of seats!

Pros: They lost my luggage. What else is there to tell?????
Cons: They lost my luggage. What else is there to tell!!!!

Pros: good airlines, great staff, comfortable flight
Cons: N/A