Daily cleaning, installation of cabin HEPA filters on flights to Santa Cruz de Tenerife
The cheapest airline ticket to Santa Cruz de Tenerife from the United States in the last 72 hours was $296 one-way, and $432 round-trip on the route from Miami to Santa Cruz de Tenerife. The most popular route is from New York to Santa Cruz de Tenerife and the cheapest ticket found on this route in the last 72 hours was $433 round-trip.
Santa Cruz de Tenerife Airport is 6 miles from the center of Santa Cruz de Tenerife. View on Map.
Santa Cruz de Tenerife is served by Santa Cruz de Tenerife All airports, or simply Santa Cruz de Tenerife Airport. The airport code is TCI.
Most visitors from United States need to provide a negative COVID-19 test result and/or quarantine to enter Santa Cruz de Tenerife. Spanish nationals and residents, and accompanying immediate family members can enter the country even from closed areas.
Other exceptions apply:
Visitors from United States are not required to quarantine after entering Santa Cruz de Tenerife.
Visitors from United States must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 48 hours before departing to Santa Cruz de Tenerife.
Current regulations for vaccinated travelers to Santa Cruz de Tenerife: most visitors from United States may enter Santa Cruz de Tenerife but may still need to provide proof of negative COVID test.
Passenger Locator Card
Masks: Required in public spaces and enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Cons: "More Colombian ethnic products like Chocoramo or Achiras"
Pros: "Only the entertainment"
Cons: "There should be a line for older people with bad knees like myself, preference when check in."
Cons: "I can’t tell nothing more about, cause everything was really excellent"
Pros: "Crew was nice"
Cons: "Flight had a 3hr delay."
Cons: "It would make more sense to offer food and more drinks during the flight. At least water, as it is recommended by doctors. It is important to keep people hydrated"
Cons: "They lost my luggage"
Cons: "No me gusto que ami mama una persona con necesidades especiales La pusieron en los últimos hasientos del avión cuando yo llame para pedir que la pusieran enfrente."
Cons: "Not enough space between the seats in front of me"
Pros: "I enjoyed the food, the blanket and pillow they provided, the free movies and the crew was very nice."
Cons: "Not compliants"
Pros: "Thumbs up"
Cons: "Everything was fair"
Pros: "Te crew ver helpfull."
Cons: "Nothing . Emery y Hong perfecto yo me H"
Pros: "Nothing. Airlines changed the flight time for connecting flight with out informing us. Whole reason, I booked a earlier flight so I can get to spend time in Lima but Avianca airlines changed the connecting flight from Bogata from 125pm flight to 330pm flight. I paid additional $250/ticket to get these tickets so I can get to Lima earlier than 7pmso that my wife and I can enjoy our honeymoon. I am very disappointed that airlines decided to switch flights without our approval. We did reach to Bogota at 1155am and we even tried to catch the 125pm flight from Bogota to Lima. but the staff was not helpful at all. All they kept on saying, “sorry nothing can be done, go file a complain”. Are you kidding me by saying that to your client, “go file a complaint”, instead of assisting. I guess Avianca airlines crew needs to learn about hospitality and customer service. NO AIRLINE MAKES Involuntary CHANGES with out notifying customers. Even on United Airlines, they don’t change flights with out informing customers."
Cons: "Nothing at all."
Pros: "Lost my luggage."
Cons: "The whole expericence was terrible. My bag is missing, the customer service for avianca airlines is the single worst experience I ver had to endured. Never again will I use either kayak or avianca. I’m a chef concierge for the four seasons hotel in NY and I will be sure sharing my experience."
Pros: "The food was mediocre."
Cons: "The customer service was terrible. Our connecting plane had not left yet and they did not let us on. They proceeded to tell us that our only option was to stay the night and take another flight the next day. Us and 10 other people had to get into an argument with the staff in order for something to be done. After begging, they finally said they would put us on an earlier flight the following morning and they put us in a hotel. The staff did not care about us or our missed flight/wasted money that we paid for the hotel at our destination that night. It took 30 minutes for a manager to give us the time of day. Horrible experience. It's really shocking that this is how the company treats its customers."
Pros: "The personal in the counter are very professional."
Pros: "Overall the experience was ok."
Cons: "No vegan or vegetarian food options. Very long flight and I couldn’t eat anything, me being hypoglycemic by the time I got to Bogota my glucose levels where dangerously low."
Cons: "To many hours waiting"
Cons: "The seats were very uncomfortable and felt like squished in like sardines. A little more cabin room space would have gone a long way."
Pros: "The crew were very professional. I speak very little Espanol, but they try to make sure I was ok."
Cons: "Flight was delayed one jour and I didnt know if I'll make my connecting flight to Cartagena.. No one explain. They said just go to second floor for connection."
Pros: "Food. As usual with avianca was amazing."
Cons: "The staff. Completely unprofessional. Flying executive from SJO to JFK with the Costa Rican staff was amazing. This one compared, was deplorable."
Pros: "Love everything about Avianca"
Pros: "The crew was very polite. The airplanes are comfortable"
Cons: "They changed my original itinerary and the flights were delayed."
Pros: "Fairly new airplane seats with TV screens, USB slots, complimentary headphone."
Cons: "Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier."
Cons: "Unprofessional, poor customer service and everything else in between."
Cons: "THE FLY WAS CANCEL.."
Pros: "Not using Kayak, Avianca or Allianz ever again. There’s no accountability for anything."
Cons: "They managed to break my guitar case and leave me stranded in Colombia without a refund. Ended up having to buy a $800 return ticket with Jetblue."
Cons: "Very uncomfortable seating, poor service. I asked for and extra cup of water and they said no! I mean it's a 6 hour flight and we took the red eye. I would expect to atleast have drinks. Overall staff was very rude. Service was very poor and slow. Plus the seating is extremely uncomfortable no leg room no offer to up sell first class. Terrible flight company would never use again or recommend ever! Stay away there are plenty of other ways to get to Colombia. One positive is they did have a decent movie selection honestly that's the only thing. Other then that this company does not even deserve one star I will make sure to tell all my friends family and social media to never use this company"
Cons: "Everything was wonderful except for taking too long to disembark"
Pros: "Some crew members was not kind"
Cons: "Major delayed to leave JFK, but to Aviancas fault on aircraft availability."
Pros: "smooth transition .."
Cons: "Wished the seats has more spacing."
Pros: "The flight was smooth and comfortable, the crew were very helpful. This is the only reason why I would give this airline a second chance."
Cons: "There was a 5 hour delay, we had to switch gates and the taxing was about an hour and a half."
Pros: "Avianca rules and so as kayak"
Pros: "The flight attendant were very attentive and nice."
Cons: "The food was too salty. This is especially bad for me since I have high blood pressure."
Cons: "They destroyed my son's stroller"
Cons: "The aircraft was very cold"
Cons: "Just very tight seating"
Pros: "Punctuality , nice air bus .. Excellent crew"
Pros: "The check was super friendly and great. The onboard people were very friendly as well."
Cons: "My TV screen didn't work."
Pros: "There was no one sitting by my side!"
Cons: "Terrible website Terrible call center Terrible timing Poor aircrafts Worst business class I´ve been"
Pros: "Todo me gustó"
Pros: "very good"
Pros: "The airplane was comfortable. The food not so good."
Cons: "Bogota's airport is horrible, doesn't have enough signs to let you know which gate is your flight. The staff is rude and unfriendly."
Pros: "Non stop flights"
Cons: "Prices are expensive"
Cons: "1 bag delivered whithout padlock and stole belogingns."
Pros: "Great entertainment system for travelers"
Cons: "New aircraft and better management"
Cons: "Air conditioning didn't work!!"
Pros: "Excellent service. Very tasty food."
Cons: "Too many voice announcements, interfering with the entertainments system."
Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"
Pros: "leaving and arrival on time."
Cons: "No leg space in economy."
Cons: "I missed my connection. Which caused me to lose a critical day of work."
Pros: "Not bad"
Cons: "Total chaos during boarding..no organization"
Pros: "Everything went smoothly and comfortably. Enjoyed every moment"
Cons: "Screaming babies"
Pros: "Generally roomy and comfortable... smooth travels"
Cons: "Second leg of trip had no werking monitors. no WiFi on any flights...."
Pros: "All the staff was polit"
Cons: "No room"
Pros: "I like crue"
Cons: "3 days travel instead of 1 , WTF?????...."
Cons: "My lugged lost"
Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."
Pros: "the staff was so polite and helpful thank you"
Pros: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."
Cons: "No vegan or even vegetarian meals. Very disappointing"
Pros: "Wi-Fi should be free on thec plane"
Cons: "The song selections was inadequate. Need more Nigerian hip pop songs"
Cons: "I t would have been much better to have a faster check in process"
Pros: "Price, Price, Price"
Cons: "Keep going KAyak"
Cons: "It was very hot on the plane."
Cons: "The last minute gate change--"
Cons: "The delay"
Pros: "all in all !!!!"
Cons: "All good"
Pros: "Clean and computable plane, very good meals and quick handling for departure"
Cons: "Nothing !"
Pros: "20 min delay. Boarding took too much time"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "Definitely would recommend Turkish airline Great experience overall"
Pros: "TK is terribte during the Turkey coup attempt"
Cons: "3 hour late"
Pros: "Wifi when I get to turkey, without needing a fan sim"
Pros: "They didn't want to go to work today. And it's your fault. So they will punish you."
Pros: "Everything was excellent."
Pros: "Sitting was small"
Pros: "Thank u very much!!!"
Pros: "Turkish airline excellent"
Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "Always on time....no delays."
Pros: "Quiet trip"
Pros: "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
Cons: "foot and smile face"
Pros: "Safe travel"
Cons: "more masks"
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Cons: "Small plane, feels cramped"
Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Cons: "Explain why there’s over a 2 hour delay"
Pros: "The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch."
Cons: "The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times."
Cons: "First class almost always guarantees a much better experience!"
Cons: "No WiFi. Little service."
Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."
Pros: "Didn’t like security. They were rude"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Pros: "The food and the treatment"
Pros: "The Updated Delta Airline A320 Airbus Inside & Out"
Cons: "Crying baby"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
Cons: "Small seater aircraft was cramped"
Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."
Pros: "The LGA team did great in difficult situation"
Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Cons: "No entertainment. Wifi didn't work."
Pros: "Made friends on the way to Maine!"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"
Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."
Cons: "The delay on the runway"
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Pros: "Was a nice flay , thanks"
Pros: "Orderly boarding process."
Cons: "Overweight people being seated int he middle seat and sticking their elbows over both arm rests while comfortably sleeping."
Pros: "Delta changed me to another flight without charge and the rep was very accommodating and pleasant"
Cons: "Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually."
Cons: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"
Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
Cons: "No complaints"
Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Professional crew. Good simple check in."
Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Pros: "Pleasant crew. Appropriate and efficiently served snack."
Cons: "Boarding and disembarkation were slow."
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Pros: "Great plane and staff"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Pros: "General flight journey"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "Delays, took my hand luggage into the hold,"
Cons: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Cons: "Long haul flight made pleasant by KLM"
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "All good"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "Good flight, very attentive crew."
Cons: "You are almost always late!"
Cons: "Flight was cancelled."
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "Good services!"
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "Decent seat size. Sorta slept the whole flight."
Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Pros: "was very quick"
Cons: "old plane, tight and uncomfortable"
Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Pros: "On time."
Cons: "No negative"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Only one queue for boarding. Flight late on arrival."
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Cons: "Nothing to improve"
Pros: "Loved this 747! Crew was professional and food was very good."
Cons: "We had a long wait (25 minutes) at the gate because we were early."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "The pasta was great"
Cons: "Movies with english subtitles"
Pros: "I like how the staff treated me."
Cons: "Unfortunately my seat was the middle one and it was really uncomfortable. But it was my fault that forgot to check-in :)"
Pros: "On time good service"
Cons: "Very cramped seats on old plane."
Cons: "I don’t like the configuration BA is using in Business class. The staggered seating with 50% rear facing makes griping in and out of seats"
Pros: "The crew was incredible"
Pros: "Lots of room, drinks and snacks friendly crew"
Cons: "Heathrow Airport is a nightmare"
Pros: "Customer service was great when I miss my conecting flight they helped me get a new one"
Cons: "The plane was old, and also i ran from my gate to the conecting flight and i missed it. Honestly it was impossible to make it."
Pros: "Food extremely ordinary-crew scarce when needed-stuff “sitting” around when they should be removed-standards of “American airlines” r way below others & should not be-BA whom I booked with should find another partner-Still waiting to be impressed by a NA airline"
Cons: "Service, staff, food. Hoping the return flight will be a bit above the norm"
Pros: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Cons: "The representative at Miami took forever to get a wheelchair. She did not pay attention to my ticket that states assistant needed until I said so. She was in a hurry n did not give me all her attention. I think she was rude and inconsiderate based on my age or don’t feel like been bothered"
Pros: "The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room."
Cons: "The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface."
Cons: "Delayed again. 3 flights in a row"
Cons: "La pantalla se veía muy borrosa. Un sistema muy lento y obsoleto Necesitan actualizarlo"
Pros: "The Absolute Best Service I've Ever received on a flight!! I was fed snacks dinner and breakfast! The cabin crew was constantly paying attention to the passengers!! Seats were very comfortable and pillows and blankets were provided!"
Cons: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Pros: "We enjoyed the fact that for economy, they offered mixed drinks and wine. Dinner food was excellent. Breakfast not much, but then again I'm not much for breakfast. The seats in economy were comfortable."
Cons: "The screen on the old 747 needs to be refurbished."
Cons: "I did nit get on time to the flight to Tel Aviv"
Pros: "best vegan meal ever"
Cons: "I missed my connection and was stuck for 12 hours. I was not warned that at nearly 70, I might need help to get to the gate on time. When I was late, the staff told me I should have asked for help.I had no way of knowing. I was told on another flight about the time limit. The lack of variety of entertainment and the quality of the equipment and the picture resolution made was a joke"
Cons: "I tried used assistence and lost de conetion"
Cons: "Flight attendant moved my purse into an overhead bin while I slept They Couldn’t find it for over an hour. Panic. Passport and cash in purse."
Pros: "Certainly not the female airline attendant from Johannesburg to London on 1/4/2018."
Cons: "I boarded the plane and made a mistake by sitting in the wrong seat and placed my hang-up bag in the overhead compartment. When I realized that my actual seat was 10 rows back on the very last row, I moved, leaving my hang-up bag near the first seat. As time passed, I heard a woman on the intercom say something about a lost "jumper". After learning that a "jumper" is a sweater, I asked the nearby airline attendant if the sweater was a navy color, like the one that I had left in the overhead. A female airline attendant came to me, carrying my hang-up bag with my sweater and repeated 4 times that I was lucky because she was about to put my "jumper" and hangup-bag off the plane and leave it in Johannesburg since no one had responded sooner!!!! I was so stunned that I could not say anything. I only kept wondering why would anyone go into the overhead and start pulling things out? Why would someone take such extreme measures and not walk down the aisle, asking every person on the plane, including the people on the back row? This type of thing could happen to anyone. Since I did not have a name tag on the bag and I live in the US, it would have been near impossible to ever find my bag again if left in So.Africa! Plus, the woman went on and on in a very rude & condescending manor when all I could do was sit in shock, wondering why she would take the time to go through the overhead and look for a hang-up bag that does not have a name tag!!!!"
Pros: "BA recognizes benefits earned with AA (OneWprld alliance). Boarding was quick and get to use the launch to freshen up before the trip."
Cons: "Crew was not polite; food was terrible and seat was awful (no space, poor quality entertainment screen and no space for legs)"
Pros: "Food was nice"
Cons: "Poor screen quality, ok selection of movies compared to other airlines, poor selection of audio"
Pros: "Service an excellence"
Pros: "Economy was sparsely booked, unlike WT+ and Vlub World, so I had four seats to lie across, but the armrests don’t fold into the seat backs all the way, so it sounds better than it was. The food is rather poor. Beverage service is excellent."
Cons: "The flight left MIA almost an hour late, and the captain didn’t say why. We arrived an hour late at LHR. I had fifty minutes to change terminals for a connection. What other international carrier operates a hub with international flights leaving from two distant terminals? If my connection hadn’t been late"
Cons: "Everything was fantastic."
Cons: "The plane was old with worn furniture, torn material on seats, and non functioning entertainment system"
Pros: "Not much"
Cons: "Boarding was late with no announcement. Entertainment was limited to none existent."
Cons: "I ended up calling American Airlines and they changed my flight completely. I will never be using Kayak again as you made a stressful situation even more stressful. You don't care about your customers at all. If you did you would have a customer service here in America"
Pros: "- price - crew"
Cons: "- no USB - tiny screens - poor video quality - crappy food"
Pros: "My flight was changed from Philadelphia to London"
Cons: "Little leg space"
Pros: "Great space and sit in Economy Plus area"
Cons: "The check in process in Miami airport. Crowded, slow."
Pros: "Very good experience, will travel with you again."
Pros: "That the flight only came in 15 minutes late."
Cons: "An old beat up plane in desperate need of renovation especially for a long haul flight. Only one nice flight attendant who tried to help. Others not interested. Terrible seat that I tried to move with no success. Did not eat anything or watch any entertainment. Very unpleasant experience. I have flown this route many times and next time I would fly Swiss through Zurich or Geneva as I have done before."
Pros: "Flight crew was friendly and hard working."
Cons: "Got at the airport plenty of time prior, waited well over an hour in line to get a boarding pass, while the one ticket taker had no sense of urgency. Could have easily missed the flight."
Cons: "No good provisions for infants"
Pros: "Flying BA is like flying any other American provider. The service was good, the food was meager and mediocre. We flew the same route with SWISS Air a few months ago and the seats are a bit more comfy and the food, snacks and drink were more frequent and delicious."
Cons: "Nothing not to like, just have had better for same economy ticket."
Pros: "Very prompt and good communication from pilot"
Cons: "Really nothing"
Cons: "This flight was delayed for 3 hrs which meant I would miss 2 onward connections-- had to be re- booked on American"
Pros: "Clear boarding, polite crew and a terrific set of films and TV shows."
Cons: "6ft 2 frame in economy was very tight and aisle seats have little space next to entertainment base stations. Food was acceptable, no more."
Cons: "BA flight was ok, but as we booked through American Airlines, online check-in was impossible. In consequence we could get only separated seats, needed more time for checkin etc. As we have booked the flight with AA Budapest-London-Miami-Sao-Paolo, and Santiago-Miami-London- Budapest, we faced this problem several times."
Cons: "Absolutely cold flight, AC was like 15 deg. C"
Pros: "Silent aircraft, good indoor climate"
Cons: "Food was awful, boarding takes too long"
Cons: "Departed one hour late from Miami"
Cons: "The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency."
Pros: "The crew was nice and the food was alright. Good entertainment and comfy plane."
Pros: "I made it safely to Barcelona"
Cons: "Where shall I begin? The crew was ok, makes me miss flying JetBlue, the crew can learn a lot from them in what customer service and friendly crew is about!!! In my opinion, if they had the chance to learn, this crew would be the same as they are, because it feels like, get them in and complete the shift. The seat was so uncomfortable that I spent the entire 9 hrs awake. The entertainment was terrible. When watching a movie you can't simply start it when you want so if you miss show time when it started you have to begin where it is...I hope that 1st class is different than what it feels like to ride in coach because it makes me feel like steerage! I most certainly would not take this airline to Europe unless I had better accommodations because being in the coach section sucks!"
Cons: "Unfortunately, the passenger beside me a young man was over served by the flight attendant and became extremely inebriated so that when I tried to ignore him and sleep, he kept touching me, rubbing my arm and leg. The crew were aware of what was happening and tried to reprimand him. It made my flight extremely difficult and it was all because the flight attendant served him doubles of whiskey (which the passenger was drinking neat) on six occasions, two bottles of red wine and that does not include the doubles the passenger procured for himself from other attendants. In all the behaviour of this passenger made my flight a complete nightmare and it was totally unnecessary for him to be served this much alcohol."
Pros: "A long haul flight in coach can be interesting, but the BA staff, as always, were very cordial. Security was great...thorough."
Airlines flying to Santa Cruz de Tenerife have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Santa Cruz de Tenerife
Masks required on board, masks provided on flights to Santa Cruz de Tenerife
Social distancing seating
Middle seats unavailable to book on flights to Santa Cruz de Tenerife
Testing for antibodies, testing for symptoms for flights to Santa Cruz de Tenerife
Waiving of change fees. Search flexible flights to Santa Cruz de Tenerife