Would never fly aireuropa again
Pros: The crew were very helpful once boarded in assisting with overhead baggage.
Cons: The flight had major turbulence without any communication from the pilot or crew as to what to expect and having been on 8 flights just this week I am not a first time flyer, but have not felt so uncomfortable with noises of what what sounded like ice hitting the plane. Just looking around it was clear I was not the only one who felt this way. I understand that the pilots did there best to navigate through the weather but for the future it would be great for them to communicate that we would be hitting some turbulence. The landing as well was one of the worst I have experienced. I will not be flying or recommending air Europa to anyone. Just checking in to receive boarding passes was a nightmare as they informed me the plane had already closed even though it was an hour before my flight left. I was then directed to customer service who then sent me back to the counter where I finally received my boarding pass. Running through the airport and to security was awful and when I arrived at the gate the gate was still open and people were still boarding. It seems as thought air Europa is more concerned with how many tickets they can sell than customer service.