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Pros: Everything

Cons: Nothing

Cons: Super hot inside the cabin and little we could do to lower the temp

Pros: Crew was nice and pleasant.

Cons: Free food options were basic (pretzels or a cookie).

Cons: Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched.

Pros: Crew was nice and pleasant.

Cons: Free food options were basic (pretzels or a cookie).

Pros: Very good overall service

Cons: I don’t understand why we had to pay for checked bags. Second, we paid for advanced assignment of 4 seats (middle) to travel together, but one person ended up getting separated; it does not make sense

Pros: Nothing.

Cons: Everything.

Pros: not a full flight

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: Nothing

Cons: All

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Cons: Better food offerings

Cons: Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air

Pros: That I was able to change flight within the delta app

Cons: There was a big delay.

Pros: Comfortable (only) because lots of empty seats.

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: Getting to my destination

Cons: Having air conditioning on an aircraft on a hot summer day is critical. Especially on a 2 hours delay on the tarmac!

Pros: Crew did a terrific job.

Cons: Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed.

Pros: I was traveling with my mother who is handicap. The staff did so much to really help her. Although, the staff did everything and I mean everything to help us. TSA was an issue. Plus there was an language barrier.

Cons: The assistant that they gave us was communicating with the TSA officer in Spanish who did not speak any English. The problem was she was over 75 and she does not have to remove her shoes. Instead of explaining to her what was going on she just took her shoes, which made my mother upset mad.

Pros: The idea of having inflight entertainment.

Cons: 1. Crew moved my luggage without asking, 2. Sat in window seat and it was easily 85 degrees, 3. Seat is not made for someone 6’2”. Neck support falls at shoulders which was super uncomfortable, 4. Inflight entertainment worked for a bit then didn’t.

Cons: Worst airplane i have been on since 2007

Pros: Prompt boarding and departure.

Cons: Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor

Pros: Nothing to like.

Cons: Cabin was way too hot despite complaining multiple times. Wi-Fi didn’t work the whole flight. The entertainment system was down. Seats uncomfortable. Inept crew. Worst flight I’ve ever taken.

Pros: The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen

Cons: Video feed from the nose and underbelly of the plane in flight as an option on the screen

Cons: 3 hr delay. Had to finally swap airplanes.

Cons: The flight attendant was outstanding. Flexible. Good sense of humor and very professional

Cons: Delay

Pros: not a full flight

Pros: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Cons: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Pros: New plane, friendly crew.

Cons: Departure time

Pros: Decent leg room for economy, lots of food offered, excellent choice of movie. Friendly crew.

Cons: Additional security check at the gate is unnecessary, annoying and insulting. Worst then third world country.

Cons: Aircraft was too warm. Needed more air!

Pros: Safe and fast journey.

Cons: Vegan Options for snacks

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Pros: The plane was brand new!

Cons: Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen.

Pros: Great crew.

Cons: More food choices, but what we had was good.

Cons: Better food offerings

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Pros: Great crew.

Cons: More food choices, but what we had was good.

Pros: Comfortable (only) because lots of empty seats.

Pros: The ground crew were very courteous but I feel they were not being completely honest regarding the delays. It felt like we were being given false hope that the flight was taking off soon.

Cons: We were boarded thinking we were taking off soon. Except the delay continued for another hour and a half I found out. I had exited the plane having been given the option of staying in Gainesville in a hotel provided by the airline and being booked on a flight the next day.

Pros: Pretty efficient for a completely full flight.

Pros: Nothing was enjoyable.

Cons: The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American.

Pros: Crew was very good. Seating was bad

Cons: Bigger seats

Cons: Middle seat. Big guys dont fit well there

Pros: newish aircraft, delta cabin beats other legacy carriers

Cons: gate announcements

Pros: The flight attendant (age gentleman) with the quite sense of humor, and converse with a measure of ease. A role model for others, a nice aptitude than one can learn from.

Cons: Just keep up the good work and always work towards self development. Treat others the way you would like to be treated, with respect.

Pros: Seat comfort

Cons: Lot of turbulence. Provided videos/entertainment without providing headphones