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Pros: "The crew was great! The entertainment was pretty good too."
Cons: "The cabin was WAY too warm."

Pros: "Food was good. Crew was kind and gracious."
Cons: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Pros: "Great staff and air flight attendants"

Cons: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Pros: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Cons: "The delay to fly was the only issue"

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."

Cons: "The way the movies, needed extra parts. No touch screen"

Cons: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Pros: "The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed."
Cons: "Boarding and in-flight experience were excellent."

Pros: "Everything except the seats."

Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."

Pros: "The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty."

Cons: "The flight was delayed by 85 minutes from Newark to Zurich"

Pros: "The service of snacks during the flight. My suggestion to change seating was followed by a adequate replacement. I think I will add sparkling/distilled water to my list of water choices."
Cons: "Hmm!"

Pros: "Good staff, good boarding, good announcements"
Cons: "The chairs are so small!"

Cons: "It was very late, with us on it."

Pros: "Comfortable flight. The crew was very nice and amenities were fine."
Cons: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Pros: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Pros: "Friendly Staff"
Cons: "N/A"

Pros: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Pros: "Stewards are very kind and friendly unlike those in US flights."
Cons: "None."

Cons: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Pros: "Very attentive to children at boarding and in-flight."

Pros: "The seats on Swiss' A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!"
Cons: "Nothing"

Pros: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Cons: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Pros: "The crew is rude"
Cons: "40 min delay"

Pros: "We liked the chocolates, the little things matter. We liked the timing of the flight."
Cons: "The seats were old and uncomfortable and the arm rests did not go all the way up."

Cons: "Seating and foot space was uncomfortable to me."

Pros: "Short flight"
Cons: "The tram ride to the plane"

Pros: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Cons: "It was delayed a little."

Pros: "Fine"
Cons: "Newark airport is awful. Can't get food, can't get coffee, can't get a newspaper. I would try to avoid it."

Cons: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Pros: "Newer plane"
Cons: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Cons: "I had a good seat, the plane was comfortable and the crew was nice"

Cons: "Chrap food"

Pros: "Night flight. Food is fine."

Pros: "Perfect service, on time"

Pros: "Onboard crew was great and communication was excellent."
Cons: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Cons: "Lights were on too long for an overnight flight"

Pros: "Everything is OK."
Cons: "Nothing. Everything is good."

Cons: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Cons: "Flight was delayed and I missed my connection in Zurich... Instead Zurich-Belgrade WITH SWISS AIR i was rebooked to Zurich-Munich LUFTHANSA then Munich-Vienna LUFTHANSA and then Vienna-Belgrade AUSTRIAN... Lufthansa is not on my list and I was forse to fly with company I don't like... So disappointed by SwissAir..."

Pros: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Pros: "On time leaving and arriving"

Cons: "In Geneva, United has you print out your own baggage claims but there is no option to print two claims if you are traveling with skis and a boot bag. So after standing on line to print out the claim, I had to have the claims printed at the baggage drop counter anyway. The person directing people through the process, should being questions people with skis and directing them to the proper place (especially since many people use Geneva Airport to access the French, Swiss and Italian Alps)."

Pros: "Nothing really exceptional"
Cons: "Looks like everyone is a manager. Little smiling and most making sure rules are follow up to the book and is ok but no too insistent about it. Customer service afterall make or break you business doesn't matter how strong you are"

Cons: "Due to late dinner, was not allow to follow asleep as I needed"

Pros: "The crew was nice, the flight went smoothly"
Cons: "Seats were too small and not comfortable"

Pros: "Service"

Cons: "Everything sucks all the prople that work in check in are sucks, they were mad rude"

Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."

Pros: "After flying American Delta was an miracle. I didn't have to spend the night in the airport. It was on time. Everyone was nice & helpful. Easy."

Pros: "Checking in was a breeze and just the whole delta experience was phenomenal."
Cons: "Nothing"

Pros: "The fact we landed on the ground safe"
Cons: "Crying screaming babies on board"

Pros: "Faster. Arrived on time."

Pros: "Easy and good customer service!"
Cons: "The delay ...."

Pros: "Air Europa staff were pleasant, airplane was clean, and they served two excellent meals. Cabin design allowed room to stand up and stretch."
Cons: "No WiFi or power outlets."

Pros: "it was direct and arrived in less time than expected. The snacks were adequate and the service was excellent."
Cons: "Plane noise was high and was not able to sleep. I will have to try ear plugs next time."

Pros: "Safe travel"
Cons: "more masks"

Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."

Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Cons: "Small plane, feels cramped"

Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Cons: "sat on the tarmac for 3 hours because the pilot was late."

Pros: "N/a"
Cons: "Explain why there’s over a 2 hour delay"

Cons: "Faster lines at check-in. More courteous security personnel"

Cons: "First class almost always guarantees a much better experience!"

Cons: "No WiFi. Little service."

Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."

Cons: "Terrible"

Cons: "Left late"

Pros: "Didn’t like security. They were rude"
Cons: "Security"

Cons: "N/A"

Cons: "Na"

Cons: "N/A"

Pros: "Nothing."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."

Pros: "The food and the treatment"

Pros: "The Updated Delta Airline A320 Airbus Inside & Out"

Cons: "Compostable"

Cons: "Crying baby"

Pros: "Everything"

Cons: "Nothing!"

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."

Cons: "The"

Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Cons: "Small seater aircraft was cramped"

Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."

Pros: "The LGA team did great in difficult situation"

Cons: "Crowded"

Pros: "Made friends on the way to Maine!"

Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."

Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."

Pros: "None"
Cons: "Delays"

Pros: "Professionalism"

Pros: "The staff was was very accommodating to myself and my 19 month old daughter"

Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"

Cons: "Screaming babies"

Pros: "All the staff was polit"

Pros: "Perfect."

Pros: "All"
Cons: "All"

Pros: "I like crue"
Cons: "3 days travel instead of 1 , WTF?????...."

Cons: "My lugged lost"

Pros: "Number of times served and staff was excellent."
Cons: "Had one entree option. Take it or leave it is the only choice."

Pros: "the staff was so polite and helpful thank you"

Pros: "Ozan was a perfect attendant. Always asked us how we were and helped us when we needed anything."

Cons: "No vegan or even vegetarian meals. Very disappointing"

Pros: "Wi-Fi should be free on thec plane"
Cons: "The song selections was inadequate. Need more Nigerian hip pop songs"

Cons: "I t would have been much better to have a faster check in process"

Pros: "Price, Price, Price"
Cons: "Keep going KAyak"

Cons: "It was very hot on the plane."

Cons: "The last minute gate change--"

Cons: "The delay"

Pros: "all in all !!!!"

Pros: "Exellent"
Cons: "All good"

Pros: "Clean and computable plane, very good meals and quick handling for departure"
Cons: "Nothing !"

Pros: "20 min delay. Boarding took too much time"

Pros: "SEE above"

Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"

Pros: "Definitely would recommend Turkish airline Great experience overall"

Pros: "TK is terribte during the Turkey coup attempt"
Cons: "Terrible"

Cons: "3 hour late"

Pros: "Wifi when I get to turkey, without needing a fan sim"

Pros: "Nothing to rave about"
Cons: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."

Pros: "They didn't want to go to work today. And it's your fault. So they will punish you."

Pros: "Everything was excellent."

Pros: "Sitting was small"

Pros: "Thank u very much!!!"

Pros: "Turkish airline excellent"

Cons: "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."

Cons: "old plane . . . showing wear and tear. no wifi"

Pros: "Always on time....no delays."
Cons: "nothing"

Pros: "Quiet trip"

Pros: "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."

Pros: "purfect"
Cons: "foot and smile face"

Pros: "Komforlu ve nezih bir ucus icin tesekkurler her sey o kadar guzelki ozellikle murettebat cok nazikti"
Cons: "Hic bir sey"

Pros: "Turkish airlines never gave me notice or explanation. At least Kayak gave me notice and i appreciate."

Pros: "COULD NOT BE ANY BETTER."

Cons: "the 7 hr delay and having to wait in line for 2 hrs to rebook in stead of being able to call a number."

Pros: "Top notch"

Pros: "Cheap"

Pros: "everything!"

Pros: "Everything good"

Pros: "One word EXCELLENT..."

Pros: "Everything"

Pros: "simply everything was excellent"

Pros: "Nothing really!"
Cons: "Nothing to mention!"

Pros: "Everything just sort of fell in place. No complaints!"

Cons: "leg space is too tight"

Pros: "N/A"
Cons: "N/A"

Pros: "Food entertaiment, crew,boarding"
Cons: "Seats, I am short and I would like headrests to be adjustable. Otherwise I am seating in band forward position. My neck hurts after I finish a flight. Not enough space between seats. More fruits"

Cons: "Stewardesses gave attention to other passengers and ignored me"

Pros: "Nothing"
Cons: "Everything"

Pros: "The best of this"
Cons: "Just the way should be"

Pros: "overall condition of the plane - excellent bathrooms - clean, modern, well-maintained flight attendants - cheerful, helpful fresh fruit cup for breakfast snack complimentary drinks in Economy class"
Cons: "meal selection - only pasta left - why not carry a few extra? salad old - better to eliminate it altogether $35 charge for advance seat selection in Economy"

Cons: "UNFORTUNATELY, WE DO NOT FEEL VALUED BY LUTHANSA. IT IS CLEAR THAT ONCE WE PAID FOR OUR TICKETS, WE BECAME JUST A NUMBER, AND NOT VALUED CUSTOMERS. WE SINCERELY HOPE AND EXPECT THAT OUR RETURN FLIGHTS BACK TO PHILADELPHIA, PA WILL BE FAR MORE COMFORTABLE AND STRESS-FREE. AS WE LOOK TO BOOK FUTURE TRAVEL PLANS, HOW WE WERE TREATED ON PAST TRIPS INFORMS OUR DECISIONS ON WHICH CARRIER WE SELECT OR RECOMMEND TO FRIENDS AND FELLOW TRAVELERS. THANK YOU FOR THIS OPPORTUNITY TO VOICE OUR CONCERNS. MARIO AND MAE STEPHENS"

Pros: "The total experience is good .. specially crew."

Cons: "More chicken"

Cons: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Cons: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Cons: "Late, missed connection"

Cons: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Pros: "1.5 hour flight, on time and all that one should expect from a good airline."

Pros: "This space intentionally left blank"
Cons: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Cons: "I did not like the delays over one hour delayed"

Pros: "The Cabin Crew was excellent! Very impressed"

Pros: "Clean, modern place. Professional staff."

Cons: "Crew at Newark airport unpleasant and dismissive."

Pros: "Good"
Cons: "Standard"

Pros: "Just fine."
Cons: "My eyes got so dry that I couldn't see very well for a few hours after landing, everything was hazy and glowing, like I had a film on my eyes. I've been on way longer flights before and I've never experienced this, it was scary."

Pros: "Friendly flight attendants, good wine, good entertainment (which I actually don't watch), beautiful airplane, A 340, especially the downstairs restrooms."
Cons: "Very uncomfortable seats, minimal leg room, mediocre food."

Pros: "Loved the snack choice"
Cons: "No complaints"

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Pros: "On time"
Cons: "Nothing"

Pros: "Had a row to myself coming and going."

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "747-8"

Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."

Pros: "Nothing really. It was an overall terrible flight."
Cons: "The crew was so bad. When asked for my special meal 2.5 hrs into the flight, they said you haven’t ordered any, which in fact I had a month before my flight. The crew member instead insisted that ”you should've brought your own food” not once but twice. No courtesy nothing. I was super disappointed. I fly a lot and this was hands down my worst flight. Also, the aircraft and seats were terribly uncomfortable (Boeing 747-8 Economy). Boarding took forever as well. Overall a very shocking experience from a very experienced airline otherwise."

Cons: "Did not like them charging extra for a seat assignment."

Pros: "Exenent.."
Cons: "nothing"

Cons: "Boarding was an unorganized free-for-all"

Pros: "Seat comfort, easy of boarding."
Cons: "nothing."

Pros: "Hasn't happened. Still waiting."

Pros: "It was ok"
Cons: "Nothing"

Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Cons: "Baby kept most of the cabin up for three hours of a six-and-half hour flight. I know this isn't Lufthansa's fault, but they did little to help. Also, business class seats are too hard!"

Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"

Pros: "Nice staff...."
Cons: "All good"

Pros: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Cons: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Pros: "Nothing"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Cons: "Seating space too narrow"

Pros: "Price was right."
Cons: "Just as bad as on any other airline these days."

Pros: "Plenty of room"
Cons: "Lack of good movies"

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Pros: "Allowing people to cut in line No security No help Nothing dine"
Cons: "No communication No concern Hot tired hungry"

Pros: "Love the fact that the plane was clean and new!"
Cons: "Wish we had more movies and more tv-shows,"

Pros: "Everything was a dream. The flight crew was very nice. The aircraft was modern and clean. Flight came with entertainment(movies and such at no hidden or extra charge) they even hand out complimentary headphones which u keep. Blankets and pillows were provided. And the food was light and healthy and wasn't bad at all. Obviously it's not fun being trapped in a small place for 10+ hours but everything else was good."
Cons: "Length of trip, however this will take some technological advances. Not much can be done to improve this yet."

Pros: "The cost of the flight was low and affordable - that's about it."
Cons: "Not much legroom for an 11-hour flight. SAS provides 2 meals during the flight, which is similar to other airlines, however, drinks are only provided with the meals. If you want a drink at a different time, you have to pay for it. I find that quite unacceptable for a flight of this duration. The checkin agents (not employees of SAS) took quite a while to help me - almost half an hour, which prevented me from spending some time outside the airport."

Pros: "Flight was pretty good, awesome food, kind crew. Only disappointment was that we at SAS go didnt got a hot towel like the other classes. At Singapour Airlines thats something offered free of charge to all passengers"

Pros: "most"
Cons: "the seat were very uncomfortable"

Pros: "The entertainment was superb. I watched 4 great movies and documentaries that peaked my interest."
Cons: "I wish my seat could recline more. I felt that was one reason I could not sleep on the flight."

Pros: "Everything was smooth sailing. From checking, printing boarding pass at the kiosk to the flight it self good food and slight attendants were friendly made sure we were comfortable."

Pros: "The food was very good and the staff was extremely pleasant."
Cons: "The lack of any airflow control, so I did get hot and dehydrated."

Cons: "Limited selection of movies and TV shows were a bit disappointing"

Pros: "food was decent, more recent tv/movie system than my first flight."
Cons: "lost my bag, no updates 24 hours later had to pay for alcoholic beverages on 9+ hour flight"

Pros: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"

Pros: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Cons: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."

Pros: "Crew was business only."
Cons: "More engaged crew. The"

Pros: "On time. Arrive early. Smooth flight and landing."
Cons: "More meal options. Only chicken for dinner. I’m vegetarian."

Pros: "All good."
Cons: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."

Pros: "food wqs decent entertainment options were also good."
Cons: "nothing to complain about except leg space"

Cons: "We had three hour delay due to thunderstorms."

Pros: "That we had a bottle water"

Pros: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Pros: "Left on time. 50 minutes early in Copenhagen. Food was not bad."
Cons: "TSA at EWR was ridiculous. Slow lines and very inefficient."

Cons: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"

Cons: "I had a middle seat."

Pros: "All around everything was excellent. Will most likely always fly SAS between Riga and USA."

Cons: "late. support afterwards was awful."

Pros: "Friendly staff. Great hot fresh bread! On time."

Pros: "Timely & helpful"
Cons: "Nothing"

Cons: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Pros: "Excellent all around. Super smooth, friendly and fast!!"

Pros: "2 meals included for a 7 hour flight!"

Pros: "Internet not working. Horrible."

Cons: "Wound up having to pay 150$ for checking 2 bags. Almost more than the tickets. Feel ripped off. Don't remember the web getting a chance when i ordered the tickets to purchase at a lower rate. SAS said, since i bought the tickets through a travel agent, there was nothing they could do. Next time I'll buy tickets directly from SAS."

Pros: "Every one from the check-in counter to the baggage claim was gracious, courteous and very interested in my well-being. It was quite a lovely experience.."
Cons: "No problems at all... a wonderful trip"

Pros: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Cons: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Pros: "Upgraded to business class"
Cons: "Flight delayed an hour & half"

Pros: "Quick, efficient"
Cons: "Older plane, entertainment, & food"

Cons: "I didn't get any veg options for my dinner at all"

Pros: "First time using SAS and very pleasant trip"

Pros: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Pros: "Entire crew very attentive!! We ate like Kings!"
Cons: "Long layover in Newark! My fault for not noticing when I booked it!"

Pros: "I chose SAS since I have used this airline on most of my travels to Norway. It has been without any problems and I highly recommend it. The staff all try to make you comfortable and do not hesitate to get whatever you ask for. I have no plan to change plane. Thank you."
Cons: "I do not like the way they conduct their business from the office. I know they are very busy like any other airlines but please return our calls and answer questions as we are fully entitled to their attention using their airline. . Thank you."

Pros: "Made it safely to destination"
Cons: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."

Cons: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Pros: "Great movies. Lcd Screen is awesome"
Cons: "Somewhat unfriendly crew"

Cons: "Missed my flight due to weather east coast"

Pros: "After four hours waiting on the tarmac, at 3AM in the morning, the flying attendants gave us free peanuts. That was very thoughtful."
Cons: "Worst experience ever. We waited on the tarmac for almost 4 hours, due a technical problem. Finally, they gave up attempting to solve the problem (at 3.30AM), and we disembarked. No assistance at all. No hotel. No meals. Rescheduling was a lengthy process. Staff was rude. Really a nightmare of an experience. Note to self: never ever fly again with SAS."

Cons: "The flight arrived an hour late."

Cons: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Pros: "Even though I did not get the seat I paid extra for, it was a great flight."

Pros: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."

Pros: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Cons: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."