Daily cleaning, installation of cabin HEPA filters on flights from Utah to Bismarck
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Scores according to KAYAK customer reviews
Pros: "Safe travel"
Cons: "more masks"
Cons: "Just water and coffee. Needed some variety."
Pros: "Great crew. Good food. On time."
Pros: "Crew was awesome, super friendly and helpful. Even the korean food options tasted delicious."
Cons: "Not plus size friendly. The bathroom is too small for a plus size person to be able to use and for a 14 hour flight I think that’s important. Also if you’re plus size and the person in front of you reclines, it’s impossible to pull down your tray fully."
Pros: "The plane arrived in Atlanta ahead of time and thus we were able to start boarding earlier than usual. The gate agent kept the process in order and moved the boarding process along nicely. The pilots also got us to Baton Rouge 28 minutes ahead of schedule which was appreciated. Nice flight."
Cons: "Same issue with getting passengers seated once on the aircraft and then getting their luggage stowed takes too much time."
Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."
Pros: "The flight landed early. Check-in staff were great."
Cons: "Boarding was a debacle. Flight was oversold. Passenger had trouble boarding when their group was called."
Cons: "A Boeing 757 should not be used for a 6+ hour flight"
Pros: "Amazing crew and seating. Worth the upgrade to premium."
Cons: "Add A Display Board For When Cabin Sections Are Boarding"
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Pros: "Crew was friendly, helpful and provided comfort"
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Pros: "Leaving early and getting home early. Flight was perfect."
Pros: "It was early arrival"
Pros: "We left early"
Pros: "Very comfortable, great entertainment selection"
Pros: "Fast easy on time"
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Cons: "Lost baggage. No one told us anything till after an hour"
Cons: "Engine problems-2 hour delay"
Pros: "I like the monitors on the back of the headrest to watch movies and shows during the flight and the headsets provided to watch. The flight attendants were very nice and gave good customer service. Although our flight was delayed due to unable to get clearance the staff kept us informed and the pilot was able to make up some time. Overall a good flight."
Pros: "Friendly staff. :)"
Cons: "Longer flight with no WiFi or video. :("
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Pros: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Cons: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Cons: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."
Pros: "Cabin was very clean and comfortble"
Cons: "Delay 3 hours in the unheated airport in Monterrey Mexico was very uncomfortable"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Pros: "Crew was great, helped us board fast after a delayed arrival and to avoid needing a crew change (FAA Regs)."
Cons: "Plane was a D-90? The plane was very loud with vibration noise at very high decibels during the whole flight. Because of the extended flight (3 1/2 hours in the air) due to a storm system, they should have offered more food to travelers."
Pros: "Flights were on time and friendly attendants!"
Cons: "I was not able to use this flight from Dallas because of the Hurricane Irma's impending closure of Sarasota. So I had to purchase a one way, First Class ticket from Dallas to Tampa so that I could get home before the hurricane hit. However, the flight from Dallas to Tampa via Atlanta was excellent in all the above. Now, I have to figure out how to get credit for the unused portion of the DFW-ATL-SRQ! Any suggestions? FR. JOE CONNOLLY"
Pros: "Personnel were pleasant and welcomeing at the gate and onboard."
Cons: "Service overall and pleasant disposition of the crew."
Pros: "I'm very satisfied."
Cons: "No comemt"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."
Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."
Pros: "Flight Attendants!"
Cons: "When flight arrived late, the plane then required maintenance. After boarding, we were told the fuel vehicle was out of fuel. A small fuel truck was then called in, and it failed to operate. The Captain made a decision to deboard due to outside temperature with little air-conditioning...amd mid-deplaning...fueling was complete amd passengers were told to go back to seats. Flight Attendants were amazing throughout this incompetent ground crew ordeal.!!! Captain was Great as well...his effort kept all informed and sought the best possible outcome for his passengers!!!"
Pros: "Everything was average but the crew"
Cons: "I found them rude and not helpful regarding my connecting flight"
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Pros: "seating at row 2a was roomy enough only because the seat in front was empty do no danger of a recline. The service was excellent, entertainment options excellent and products in bathroom are nice - Malin & goetz. The captain came out and greeted everyone, which I appreciated"
Cons: "The food served for dinner was not great. Pasta with a mushroom sauce. Sauce was really soupy. I'm not really crazy about the snack basket options - not enough savory and no chocolate. The seats on the new 737-900 are not comfortable"
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."
Pros: "The comfort of first class reclining seats."
Cons: "The vegetarian meals consisted of cold grilled vegetables for an appetizer, lunch was underwhelming. So much so I dont remember it The snack was two salads. Regular snacks were Cuban sandwiches or roast beef sandwich. Even the stewards said Inshould complain to Delta. Pretty sad for what the cost of a first class ticket."
Pros: "Availability of First Class service was the only saving grace."
Cons: "Delays longer than the scheduled flight time. Entertainment options are limited in the time of such a short flight. Long distance between gates when you have been forced into a hurry by delays."
Pros: "Quick flight and we flew over Yosemite (where we recently hiked). Also, the free in-flight entertainment is such a nice addition! My wife and I had the seat open next to us, so it was very nice to have extra room in our row!"
Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."
Cons: "Gate agent was cold rude and incompetent"
Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."
Cons: "Lack of social distancing with American Airlines"
Pros: "Only masked picking up trash during pandemic - difficult to rate crew"
Cons: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Cons: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"
Cons: "I wish there were charging ports so I could charge my device on such a long flight."
Pros: "The crew was friendly and the flight was almost on time."
Cons: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."
Cons: "Nothing. Everything was great."
Pros: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Cons: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."
Cons: "Flight was 90 mins late departing"
Cons: "The wifi didn't work at all"
Pros: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Cons: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
Cons: "I was forced to check my bag bc the plane was “full” but when I got on there were more than 5 completely empty overhead bins. So now I’m waiting in baggage claim, after an already delayed flight, when there was absolutely plenty of room on board for my bag (which was of acceptable size)."
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time."
Cons: "Having to pay extra for a aisle seat"
Pros: "Seats were nice, flight was efficient, arrived early."
Cons: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."
Pros: "Nothing it totally messed us up"
Cons: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"
Pros: "I liked the fact that, my flight was miraculously on time leaving salt lake city"
Cons: "I don’t like, however, the fact that 3 of the last 5 times I’ve flown American round trip midland tx to Salt Lake City I have missed my connecting flight on the way back due to no fault of my own. I have flown this trip once a month for the past six months and have to do it two more times before December. American sucks"
Cons: "Seats are so uncomfortable! Too close together"
Pros: "Time was good. Ground service was good. In-flight was okay. Because I love Cathay so much I took a 3 hour longer trip through LA (vs. Seattle) and paid more. But I was berating myself for that. But the flight back was Cathay service at its finest."
Cons: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Cons: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Cons: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."
Pros: "Cabin crew was excellent."
Cons: "Deplaning at an inconvenient remote terminal with unattractive and minimal facilities, which involved waiting in a long line for a series of buses for transport to the main terminal. Arrival at the main terminal required climbing a flight of stairs. No in-flight food service offered except a choice between one cookie or one cracker."
Cons: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
Pros: "Flight attendants"
Cons: "The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came"
Pros: "Everything was perfect"
Cons: "Not enough snow in salt lake"
Pros: "Landed on time. AA is mostly on or before schedule. Definitely like that part. Smooth flying as well."
Cons: "No interactions with the crew this time. Boarding is okay."
Pros: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Cons: "See above."
Pros: "Good in-flight service, comfortable first class seat."
Cons: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."
Pros: "Free movies and tv"
Cons: "The Three days it took to get 10 hours away horrible customer service no one was there to help us.30 people were stranded"
Pros: "They were so helpful as we checked in and checked our bags! :)"
Pros: "Comfort, snacks, boarding process"
Pros: "All good"
Cons: "No entertainment without paying"
Pros: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Pros: "It's convenient that was next to a laboratory."
Cons: "It's convenient that my seat by a laboratory but since the way to laboratory is narrow the crews kept bumping my seat by the catering carts that kept woke me up while resting..."
Pros: "For tall people more room for the legs"
Cons: "The Seats aré very near"
Pros: "Grest staff"
Cons: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."
Pros: "Courteous and professional crew"
Cons: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."
Pros: "Snacks and entertainment"
Pros: "The planes were comfortable."
Cons: "I didn't get a boarding pass for my third flight."
Pros: "Completely satisfactory for my needs"
Pros: "Good pilot communications. On time departure and arrival."
Cons: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Pros: "Convenient and close to home. Don't have to drive many hours either to Omaha or Denver."
Cons: "Seats don't recline."
Pros: "Delta is better"
Pros: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Cons: "Delayed plane on last leg of flight, over 1 hr."
Cons: "I had to sit next to a huge overweight guy who took all of his own seat and at least 1/3 of mine. He had to have a seatbelt extension... not so cozy. My shoulder was damp from his armpit sweat by the time I arrived in Dallas. The flight was full or I would have requested a different seat."
Cons: "The boarding process was a mess. The terminal was crowded and there was no clear line to board."
Pros: "Flight cancelled. Got routed through Aviancs."
Cons: "Flight was delayed four hours because of rain & not enough gates available at Narita airport, so..."
Cons: "Single seating on the left side of the plane has limited foot room due to the design of the plane at the floor, which is raised. Leg room is non existent as is headroom. The seat was very uncomfortable. Luckily this was only 1.5 hours flight time otherwise it would have been pure misery. Right side seating on the isle would be better for foot room but the other aforementioned issues exist."
Pros: "No room. Delays."
Cons: "Board me 1st."
Pros: "Good job"
Pros: "Pleasant staff."
Cons: "not enough room in seating area."
Pros: "Quick boarding. Nice crew. Newer clean plane."
Cons: "No screens provided. You have to use your phone with the United app and that’s assuming you have headphones and they gave me ear buds but they don’t work for iPhones...so yeah."
Pros: "Getting off the plane."
Cons: "First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again."
Cons: "Crew was fantastic on United!"
Pros: "Seat uncomfortable and not even a tv"
Cons: "The entertainment"
Pros: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Cons: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"
Pros: "Everything except food"
Pros: "Helpful staff, hilarious video, smooth flight"
Pros: "On-time departure. Grouped boarding"
Cons: "Had to gate check bag, but I’ve flown this flight often enough to know that. Missed beverage service while dozing . Cart was just 2 rows past and never got a chance."
Cons: "Can’t charge devices. Have to pay for watching movies. Pay for suitcase!"
Pros: "Friendly staff, great food.Overall good flight"
Cons: "Limited Space for Carry on luggage had to exit plane in order to check the bag in to cargo area. Confused as to why the crew chosen had no Spanish speaking attendants. We were going to panama there will more then 1 traveler that may not know how to speak English."
Pros: "They fixed it quickly so I'm over it."
Pros: "Nothing really. I'm glad Delta, Virgin, and Southwest have direct flies now so I don't have to deal with the worst airline in the history of humanity,"
Cons: "The worst support and irresponsible system canceling my seat and no support"
Cons: "The plane was cold in the front. Thank goodness it was only a little over an hour flight."
Pros: "New plane, good entertainment system"
Cons: "Horribly uncomfortable, anti-ergonomic seats -- now back pain, lower back pain, leg cramps, etc. Very, very bad seat design. Even despite Economy Plus -- still bad."
Cons: "items missing from an outer pocket of my checked suitcase which was absolutely closed when it was given to baggage originally. Airport absolutely useless when I explained the problem."
Pros: "Flight crew were professional and friendly."
Cons: "The plane seating space was uncomfortable; too little space to comfortably sit. Also, the plane squeaked a lot around the back of plane. Sounded like brakes of plane needed some attention. Also the plane was late coming into Houston; however I believe the pilot made up the time and we arrived within minutes of initial arrive time."
Cons: "I would like to rate my flight HOME. United CANCELED my flight one hour prior to boarding. PISSED"
Pros: "Everything went smoothly and was on time."
Cons: "The personnel at the STA check were not very friendly."
Cons: "No communication. Staff at desks were not friendly or helpful. There was no delay yet we still managed to almost miss out connecting flight"
Pros: "Staff were courteous, efficient, and friendly. Bathroom was clean. Gate check of bag worked. Flight was smooth and uneventful. (just what it should be!)"
Cons: "They suspended my ticket claiming I was a NO SHOW when that was not the case @ all!"
Cons: "Lairs Stealers No ticket for flight If there's an emergency don't count on Kayak ever. Run around and around"
Cons: "Old plane, bad tvs"
Pros: "The flight was very delayed into Newark due to weather, but the service and updates were good."
Pros: "Heidi was nice and efficient"
Cons: "My flight was delayed by unknown amour of time. Had to be assigned to another flight. Made me miss my ride home from the SF airport."
Cons: "They turned the flight around, getting us home hours later than what was supposed to be"
Pros: "We like everything, no a problem at all! United made our flight excellent!"
Pros: "Friendly crew and easy boarding."
Cons: "No inflight entertainment due to the fact I didn't have the United Airways app."
Pros: "Flight attendant, Annelle, was very attentive and friendly throughout the flight. The other flight attendants were as well"
Pros: "Was given a couple of blankets that I asked for. Everyone was very professional. Very accommodating."
Pros: "Nice staff and comfort."
Cons: "I didn't like that when I got on and off my flights. When I asked for help because I am deaf and mute no one would escort me to the planes cabin or the right gate. Had to ask 3 different gates which way do I go because I cant hear and I was upset because I thought I wouldn't make my flight. My wife made sure that they put on my information in the system that they would help me, but I guess it doesn't work like that. In future I will make different arrangement so that I can get the help I need."
Pros: "Good crew"
Pros: "The bar tender nice service the flights excelent"
Cons: "The service"
Pros: "Everything was great! I was happy to find such a great deal last minute."
Cons: "There was a fumble in coordination with the gates and the guy bringing the jetway so we were delayed waiting on him. Then unboarding took a long time. With my connecting flight being a half hour after we landed i would have missed my connecting flight if the second flight hadnt have been delayed."
Pros: "Attentive crew, on time departure and arrival. I came on crutches due to recent surgery. Flight attendant assisted with putting them in the overhead bin and assisted my getting off the plane also."
Cons: "I paid extra to upgrade to a seat behind the bulkhead which eould give me more legroom. The bulkhead was way too close for that. So I felt this money was not well spent."
Pros: "Originally was planned to fly into Denver but the flight was delayed due to weather, they were able to re-route us through SFO earlier in the day with no headache. The original flight ended up cancelled and so we would have been delayed a day or 2. The ease of the switch was perfect and allowed to focus on our trip and not the travel. 5 stars."
Pros: "The flight was late, overbooked, and there was a weight problem that caused further delays."
Cons: "Delays, comfort, and rudeness of the flight attendant. It was just a horrible experience all around!"
Cons: "It was late boarding and landing. Our bags were sitting in the rain."
Pros: "I always fly united. My pilots got me from Boston to at for the red Sox and the Celtics game safe and early!"
Pros: "This crew is probably the best I've experienced traveling this route in years. They were professional, attentive, gracious and friendly. I was just thinking what a joy to watch them interacting with different people from the nice ones to the difficult ones. You guys rock"
Cons: "Explanation for the delay in boarding"
Cons: "A caramel waffle is definitely better than salted pretzel sticks but the airline should at least offer chips or cookies."
Cons: "The cold air near floor"
Pros: "Courteous folks, from check-in to deplaning."
Cons: "Courtesy snacks."
Cons: "A drink other than water would be nice (like soda)"
Cons: "Sticking to the timeline"
Pros: "When booking we purchased tickets then were sent directly to Frontier for 13 and under. Problem is then everyone is not seated together. Frontier worked it out on way to Fort Meier to be together. Hopefully it can work for the return trip."
Pros: "I had my own row the whole trip."
Cons: "The white wine is terrible."
Pros: "Arrived safely."
Cons: "Charging to put a bag in the overhead bin. Really?"
Cons: "There were several delays and gate changes and no one gave us a reason or an explanation. We were just shuffled around the airport. Frustrating!!!!"
Pros: "Everything because I've never been on a plane"
Cons: "The kids in front of us"
Pros: "ahead of schedule. Landed 25 minutes ahead of schedule."
Cons: "the plane was not in the best of condition. Carry-on fee seems unfare."
Cons: "you charged me twice what a bag cost in processing fees and didn't inform me they would be add3d to my card along with the 40 for the carton while I was purchasing the caryon, leaving me with no bus money to get home from Chicago. I really like you guys, but seriously, Not cool"
Cons: "There was literally no water, when I was feeling sick so one could give me any kind of tylenol or anything (not that there was water to take it with), and we were delayed several hours (at the last minute) and also delayed once we landed by another Frontier plane that was broken down at our gate."
Cons: "50 minutes late with no warning"
Cons: "I can not adjust the chair. Not comfortable."
Pros: "Short lines"
Cons: "They let dogs on the plane and owner was not blind or unable to walk. Maybe she was delivering the dog. Have to admit the dog was excellent. He never made a noise. Just laid on the floor."
Cons: "They called out for boarding for people with children under 5, then 5 seconds later called zone 2, so I didn't make it before the crowd and still had to wait on the jetway."
Cons: "The entire experience was bad."
Pros: "I always have a good experience"
Cons: "I would have liked a larger selection of food choices"
Cons: "Having to pay more no matter where you sit"
Pros: "I paid 20% extra for more leg room and got maybe 2 extra inches. Very disappointed and won't be flying this way again"
Cons: "I paid 20% extra for more leg room and got maybe 2 extra inches. Very disappointed and won't be flying this way again"
Cons: "Exorbitant bag fees and crappy airplane."
Cons: "Understaffed at gate."
Cons: "Everything!!! Never using Frontier again!!"
Pros: "I expect a refund. Ridiculous"
Cons: "Terrible delay with no clear announcements and clarity"
Pros: "Nice airplane and pleasurable experience"
Cons: "Waited for baggage for over an hour at baggage claim."
Pros: "Nice plane"
Cons: "Someone's dirty head smear on my window"
Cons: "The whole plane smelled like diapers it was nasty"
Pros: "In every way"
Cons: "A to Z"
Cons: "No handicapt pre boarding ! No leg room Crampted seating"
Cons: "I think it is ridiculous that you are charged $30 for a carry on. I am 6'1" and was cramped for leg space."
Pros: "Honestly nothing"
Cons: "Paying $40 for carry on is expensive! Plane was uncomfortable!"
Cons: "You have to pay for water and a carry on ? Weird."
Pros: "The ease of boarding. The staff was friendly. Better than AA"
Cons: "The drinks and snacks aren't complimentary anymore?! I asked for juice and was charged $2.00, it's just sad and outrageous; the inflation of prices."
Cons: "Baggage retrieval"
Pros: "Staff was incredible about helping me in my wheel chair. When I arrived in Houston there was no wheel chair to me me so the captain went and fetched one and wheeled me off the plane and a staff member took me down to luggage."
Cons: "Charged for carry ons!!!!! Gas prices are down pass it onto your customers. stop charging us for every little thing!"
Pros: "The flights didn't cost too much."
Cons: "They charge for anything they can."
Pros: "Paying for a carry on and no complimentary drinks just water"
Cons: "Plane was crowded,seat was uncomfotable."
Cons: "It was by far the worst customer service I've ever encountered! Never been so nickel and dined!"
Pros: "The plane was clean, and we arrived early on each leg of the trip by about half an hour, the staff were kind. Frontier does charge for bags either checked or carry on, and it was cheaper for us to check one bag rather than each carry on. I knew frontier charged for bags having flew with them a few times, so that wasn't unexpected. True it's not a first class experience, but it was exactly what I'd expect from a budget carrier, I got to my destination early and without hassles and that's really all I was looking for."
Cons: "No food or entertainment."
Pros: "Hate being nickeled and dined. The stewards had to be salesmen. The whole experience just seems degrading."
Airlines flying from Utah to Bismarck have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Utah to Bismarck
Masks required on board, masks provided on flights from Utah to Bismarck
Social distancing seating
Middle seats unavailable to book on flights from Utah to Bismarck
Testing for antibodies, testing for symptoms for flights from Utah to Bismarck
Waiving of change fees. Search flexible flights from Utah to Bismarck