Find cheap flights from Prague to Charlotte

PRG - CLT

Find cheap flights from Prague to Charlotte

Round-trip
Economy
Prague (PRG)
Charlotte Douglas
Fri 2/26
Fri 3/5
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Good to know

Low season

April Best time to beat the crowds with an average 14% drop in price.

High season

July Most popular time to fly with an average 15% increase in price.

Average price round-trip

$836 (avg. price over the last 2 weeks)

Good deal round-trip

$787 or less

Good deal one-way

$321 or less

When to book flights from Prague to Charlotte

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $321 or less one-way and $787 or less round-trip.
  • High season is considered to be June, July and August. The cheapest month to fly is April.

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Top 5 airlines serving Václav Havel Prague to Charlotte Douglas

Scores according to KAYAK customer reviews

7.9
Lufthansa
Overall score based on 27,777 reviews
8.0
Boarding
7.8
Comfort
8.4
Crew
7.7
Entertainment
7.6
Food
Airline reviews

Pros: "easy boarding. crew was nice."
Cons: "terrible seats. no tv or chargers."

Pros: "The crew was the best! Excellent service... kind and caring as well as professional."
Cons: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Cons: "Arrived late due to bad weather in Houston, about an hour late."

Pros: "Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do."
Cons: "Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over."

Cons: "Food was not edible. Everything else was good."

Pros: "Good. Thanks."

Pros: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Cons: "The boarding process is poorly controlled and kind of unpleasant"

Pros: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Cons: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."

Pros: "Lufthansa is great."

Pros: "The facilities were really great!"
Cons: "The food - it was in VERY small quantity"

Pros: "Hospitality and attitude of crew Food"
Cons: "Cramped economy seats including leg space"

Pros: "the service with lufthansa is great. I always enjoy my flight with lufthansa"

Pros: "Loved the flight. Definitely better than Swiss which is what we flew in."

Pros: "Courteous staff. Great movies. Good food."

Pros: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."

Pros: "on time Family Check in that the flight was not booked out"

Cons: "There were 7 families each with multiple young children who screamed and misbehaved the whole trip. After complaining, the staff did nothing. Bad trip!"

Pros: "The boarding procedure was fast and efficient. There was almost no waiting in line and the crew got the plane ready in minutes. Entertainment and food on the flight were both pretty good."
Cons: "Seats were not too comfortable. For long flights like this one, they could really use a bit wider and softer seats."

Pros: "Good choice of movies."
Cons: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."

Cons: "N/A"

Pros: "flights were on time"
Cons: "food quality can be improved"

Cons: "Took off late."

Cons: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Cons: "Departure time go to plane was worst because there were not jetway. So people were with carry on to downstairs to reach the plane was very difficult and more difficult for with the baby passengers , elder lady, ...."

Cons: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Pros: "On time"

Pros: "Very courteous service, clearly a step above other airlines"

Pros: "You can't beat the German's at efficiency. Awesome!"
Cons: "Houston isn't their hub and I have to put up with United."

Pros: "Good service.good movies.Good food."

Pros: "Very organized"

Pros: "Everyone are friendly thank you"

Pros: "Drinks and great stewardesses"
Cons: "No phone charger."

Pros: "Flight was uneventful, which is what you want!"
Cons: "Nothing"

Pros: "Flight was on time. Boarding was efficient"
Cons: "Food and beverages were pretty stingy"

Cons: "They change the gate for transfer last minute"

Cons: "Food"

Pros: "I liked it overall"
Cons: "I absolutely hated and was very surprised at the completely illogical step of making people who have connection flights wait. Lufthansa was the one that scheduled two of my flights so close together, not letting people with connection flights to un-board first is completely counterproductive. Most other airlines let people with connecting flights unboard first."

Pros: "Well organized and in time"

Pros: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Pros: "Flight was only about 60% full. Wine was offered with each beverage pass....also cognac offered after dinner. Plane was newer,comfortable. Lots of legroom in our "more legroom" upgraded seat. Departed on time and arrived early."
Cons: "Goulash meal meat was gristle and inedible. Other food was O.K."

Pros: "Quick straight forward"
Cons: "No entertainment at all"

Pros: "Everything on the plane seems clean and well maintained - nothing is broken, worn or soiled. Lufthansa spends a little more effort than other airlines to cut down on waste when it comes to their in-flight food service (real silverware and reuseable dishes). The Munich airport is by far more convenient than Frankfurt when making connections in Germany."
Cons: "I was a bit disappointed with the limited seat availability/choices. If you cannot check in online several hours ahead of the departure you are typically left with center/middle seats in the area of the plane."

Pros: "The crew, food and entertainment were good."
Cons: "I could not even cross my leg. The coach seats are ridiculous and because of that, I will not book on the airline again. Sorry, coach seats should be an option for everyone, not just someone the size of a 9 year old. I'm only 5'2" and 120 lbs."

Pros: "The efficiency and professionalism was impressive."
Cons: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."

Pros: "Great crews, great amenities, good food. Best flights I've been on in a long time."
Cons: "Economy seats are tough after 10 hours. But thats what I paid for so no issues."

Pros: "Every trip i took was the same. Just wonderful. They even gave me a free pen to fill out my paperwork."

Pros: "On time and highly efficient as you would expect from the Germans. Airplane was clean and nice. Airport and boarding was very good too."
Cons: "Food left much to be desired but not horrible. They said they were short on crew staff (weird - first time I've heard of it) so service was a little slower than usual but not bad. Seats continue to get smaller and thinner which means less comfort for such a long haul flight. The seating arrangement is probably worst at this airline. I booked our seats and paid extra ahead of time, come to find out they changed the seat configuration and our seats sucked so we paid extra for nothing. Lufthansa really needs to fix the seat selection situation."

Pros: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Cons: "Na"

Pros: "The flight was very good."

Pros: "Very good"
Cons: "Hi am happy"

Pros: "Seat was very comfortable. Crew was great."

Pros: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Cons: "I really expected more from Austrian airlines."

Pros: "Crew was polite and helpful"
Cons: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Pros: "Food, in particular the vienna coffee choices were imprewsive."

Pros: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Cons: "flight was delayed, 2nd Austtian flight delayed in the same day"

Pros: "Staff and the service"
Cons: "Dinner was so bad"

Pros: "Nothing. See below."
Cons: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Cons: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Cons: "They overbooked the flight which delayed boarding but the flight was on time."

Pros: "Nothing!"
Cons: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Pros: "Seats more comfortable."
Cons: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Cons: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Cons: "NA"

Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Pros: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Cons: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Pros: "Friendly staff with great service"

Pros: "Good attention and food"

Cons: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."

Cons: "Long delay."

Pros: "The service was superb!"
Cons: "The flight was too short."

Pros: "Very friendly staff"
Cons: "All was well"

Pros: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Cons: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Pros: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Cons: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Pros: "Short flight, no major issues."

Pros: "Overall reasonable flight. Nothing to write home about"
Cons: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

Pros: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Cons: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Pros: "Great experience, friendly crew!"

Cons: "Flight was late"

Cons: "Nothing to dislike"

Cons: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Pros: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Pros: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Cons: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Cons: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Pros: "Seats, crew, nice plane"
Cons: "Delayed flight. Random boarding,"

Cons: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Pros: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Pros: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Cons: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Pros: "Staff was pleasant and competent"
Cons: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Pros: "Staff are pleasant and competent."

Pros: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Cons: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"

Cons: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Pros: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Cons: "I have no negative comments about this flight. Everything went well."

Pros: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Cons: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"

Pros: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Cons: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Pros: "Food and entertainment"
Cons: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."

Cons: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Pros: "The flight was on time and the crew were very friendly."

Pros: "I am gluten free, and the stewardess knew what foods I could eat of the desserts and snacks, and I appreciated that there was food that I could eat."

Pros: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "Nothing"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Cons: "Move the drapes a few more inches back."

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Just as I expected. And I made my last connection easily."

Cons: "Staff rude and short"

Pros: "The friendliness of the crew"

Pros: "General flight journey"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Cons: "Larger meals."

Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "Great service"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Pros: "kLM staff was great."

Pros: "The entertainment options were good."

Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Pros: "Food was good and crew members were very nice"
Cons: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Cons: "Nothing"

Pros: "Very friendly and helpful personnel."

Pros: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Cons: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Cons: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Pros: "Easy airport business"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "We love the flight all the way"

Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Pros: "In general, it was ok"
Cons: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Pros: "This time every thing excellent"

Cons: "Flights that long should have on board entertainments and food"

Pros: "Person at the ticket desk was nice and helpful"
Cons: "Not enough people to help all of the travail let's"

Cons: "Everything was ok"

Pros: "Eventually we got to hartford"
Cons: "Delayed leaving ATL, sat on the Tarmac for 30 mins. Leaving CLT was delayed 1.5 hrs for mechanical issue because it problem occurred during a shift change. Also was never given the opportunity to choose a seat assignment on CLT-BDL so I ended up in the very last middle seat."

Pros: "Safety"

Pros: "Flights were on time. Airport was clean."

Pros: "Friendly-on time-love the charlotte airport"
Cons: "Nothing."

Pros: "Nice staff"
Cons: "I have no complaints"

Pros: "The cabins are very cold and the seats stiff. Food was just dry pretzels and soda, coffee etc. Landing was smooth. I just wish more information was given as to why we were delayed etc."

Pros: "Over all wonderful!"

Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"

Cons: "I paid $25 fo my luggage. I don't like it next time I will choose another company."

Pros: "I love the cookies"
Cons: "I wish my seat would recline more"

Pros: "Ability to close the arrival time late departure caused by a "missing" pilot."
Cons: "Cattle car mentality"

Cons: "My luggage didn't arrive to Charlotte. I am still waiting for it one day later."

Pros: "No delays except for weather."

Pros: "Nothing"
Cons: "The worst airline. Poor customer setvice and every single fligt was delayed and they offered nothing."

Cons: "Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness."

Pros: "Yes +50"

Cons: "No entertainment. No real food. Only snacks and the advertised snack box wasn't available. I paid for a box of items I could only eat one thing from."

Pros: "I sat next to my wife"
Cons: "Paying extra for seating"

Pros: "No internet on long light!!!!"

Pros: "Left on time arrived on time"
Cons: "Air conditioning didn't work on Charlotte to ft wayne leg."

Cons: "No space in the overhead bin for my section because they were filled with bags that were much bigger than carryon size."

Pros: "Everyone was polite, helpful, and courteous."

Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"

Pros: "Best airline ever"

Pros: "Everything was on time"

Pros: "Treated like a person not a ticket"
Cons: "N/A"

Cons: "The exit row seats were very confining g..way to narrow due to type of seat used..had the tray in the arm"

Pros: "Friendly service"
Cons: "Snacks"

Pros: "The service"
Cons: "The delays"

Pros: "Horrible customer service experience"
Cons: "Any of the service!"

Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."

Pros: "Everything was smooth, even the getting through TSA process. I had minimal wait time."

Cons: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"

Pros: "Easy to get bags checked and get my boarding pass. Online check-in was helpful, and the electronic boarding pass is convenient."
Cons: "Every source told me my bags were coming on belt E, but they somehow ended up on C."

Pros: "Nothing"
Cons: "Everything."

Pros: "Most of the staff were helpful"
Cons: "Some were not"

Cons: "None"

Pros: "Price no delays"
Cons: "Nothing"

Cons: "Cramped seating and lack of entertainment."

Cons: "Great"

Cons: "Why can't airplanes be designed with proper toilets that have enough room to accommodate human beings and don't stink up the main cabin?"

Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"

Pros: "I got where I needed to go."
Cons: "It was late and stressful"

Cons: "I don't like boarding in group 3 and having to climb over others who have already boarded, as I walk up the aisle I am hitting people with my purse, etc. and then when I get to my seat there are others seated in the aisle seat and they have to get up and move in order for me to get into the window seat. Why don't you board window seats first then middle seats then aisle seats, seems more logical."

Cons: "Boarding at Newark was extremely slow and inefficient. Luggage retrieval at MIA was awful and it took 85 minutes"

Pros: "None"
Cons: "I could have driven to NJ faster than the flights took."

Pros: "The agent was at the air Canada counter was amazing. He helped with getting my toddler a ticket, he walked us all the way to our gate because we were late boarding."
Cons: "My toddler should have been issued a ticket from the beginning if that’s the policy. It took forever to cross the airport and then i had to figure out where to get our tickets which took over an hour and then we had to go through tsa again. Thank God the agent helped us through. I ended up not having food nor water for my son nor myself and of course no service on the flight. It was a miserable day to say the least."

Pros: "fast efficient boarding.. quick flight..comfortable"

Pros: "Flight was on time. Boarding was quick."

Pros: "Not much"
Cons: "Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again."

Pros: "Great plane B 787"
Cons: "Paid online for food and most choices gone Overpriced"

Pros: "The best thing about the flight was the flight attendant Eric. He went out of his way to make everyone’s flight good. He was very professional and friendly."
Cons: "The only thing we didn’t like really was that the back rests didn’t recline and that there was no monitors/screens like other aircraft. Seemed very “budget” like."

Pros: "Good transfer of bags through Toronto to Vancouver."
Cons: "Lax schedule, poor seating and comfort, poor food, charging for wine. Flight provided by Air Canada Rouge."

Pros: "Smooth ride"
Cons: "The food. The technical difficulties with entertainment. The red wine that landed on my clothes as the stained bottle was given to me"

Cons: "It was good"

Cons: "Extremely delayed, and changed our seats to worse ones"

Pros: "Liked my seating which I paid for dearly"
Cons: "No entertainment at all!"

Pros: "Not to have to change plane between Prague and Toronto."
Cons: "No entertainment on plane, so 9 hrs reading or looking into air. Employee did only what they has to do, had missing buttons on their uniforms, shoe which were not polished since they were new. Bathroom were running out of paper."

Pros: "Excellent accommodation/service"

Cons: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."

Pros: "Les sièges étaient spacieux."
Cons: "2 vols chez Air Canada, 2 vols annulés !! Plus de 4 h d'attente à l'aéroport !! 1 vol en raison de la météo (no comment) et l'autre en raison d'un nettoyage à faire de la réserve de carburant... Dédommagement minime de 10$ pour s'acheter qch en attendant !! J'espère avoir plus en contactant le service client..."

Pros: "Flights attendants were very attentive and helpful on flight."
Cons: "Entertainment system was quite outdated and not user friendly, but it was nice to have it offered."

Pros: "Flight Attendants were courteous and friendly."
Cons: "Plane was small, seats not very comfortable, entertainment system was down. After traveling 24 hours it was not pleasant. Additionally, coming from Vancouver on a late arrival, no one helped expedite me to the flight. I had to leave International, clear immigration and Customs, then enter immigration and US Customs. When I told anyone I was possibly missing my next flight it was met with a shrug, as if it was just my problem. Not a good way to treat customers."

Pros: "Other than the usher at the check-in desk, all other Air Canada staff were polite and helpful."
Cons: "Usher at check-in desk had terrible communication skills. He had an antagonist tone that set an aggressive tone for those just trying to comply to his directions."

Cons: "Our flights were switched twice. Ended up paying for seats on an added interim flight to Chicago. Not good. Do not like surprises."

Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Pros: "Nithing"
Cons: "6 hour flight delay missed a whole day of vacation when we called customer service we were redirected to a adult sex hotline by your staff all we got was a 10 dollar voucher for our trouble never flying air Canada again"

Pros: "It would seem that if you are seated toward the rear of aircraft the likely hood of your overhead storage compartment being available to you are pretty remote. There doesn't seem to be any adherence to baggage size regulations and consequently passenger start jamming their bags in other people's allotted compartments. The problem seems to cascade the further back in the plane you go. Very fxxking annoying and you are left holding the bags so to speak!"

Pros: "Flight was over an hour late Boarding was chaotic from the airport staff"

Pros: "Nothing because ..."
Cons: "It didn't happen. I booked myself on Delta for an am flight at my own expense. I will not fly air Canada again. This was the worst customer service experience I've had in 35 years of flying. I'm a multi millions mile flyer and will fly to Calgary a lot going forward, but not AC"

Pros: "The van that waited to quickly take us to customs and then to the gate to escort us to our connecting flight (which had been held for us) was incredibly welcome and helpful. I am grateful for that consideration and effort made on our behalf. The flight staff was excellent. Everything seemed to go very smoothly. I really liked the built in screens (& headphones) and entertainment programming made available to us."
Cons: "The food was tasty, but portions were a bit small, particularly in the main meal."

Pros: "I didn't have any food, so I can't speak for that; but it was the most relaxing and comfortable flight I've ever had in economy. Crew was friendly and attentive."

Cons: "lack of seat/leg room...."

Pros: "Comfortable ride and on time"
Cons: "Compared to the flight over with Lufthansa, the food, drinks and treatment by the flight attendants was not nearly as good."

Pros: "Very pleasant flight; excellent entertainment options to while away the time. Excellent crew: food and comfort as good as it gets these days in Economy."
Cons: "Boarding was confusing. Announcements were difficult to hear in the terminal; there was a step requiring all passengers to queue up as if boarding but instead it was a passport/boarding pass check. The two queues were not labeled, there was much line-switching, and the passport-check lines blocked the terminal for travelers for other flights... The incoming plane was late; we wondered why this passport check could not have proceeded while we waited instead of delaying our boarding once our plane arrived."

Cons: "I've never been on a transatlantic flight that didn't offer a drink with dinner. Plus, not having a TV screen for passenger's entertainment is out dated. Time to upgrade these planes, or don't use them for long haul flights"

Pros: "Crew was excellent"
Cons: "Long delay while a new crew was flown to Toronto. Has root cause of original delay been identified and steps taken to ensure it doesn't happen again?"

Pros: "Clean, prompt, attentive staff"

Pros: "They were quick to bring meals and snacks. Friendly and accommodating flight crew."
Cons: "For a 9 hour flight, I would have preferred a heads up that there is no in-flight entertainment and you need to have a charged device of your own with the Air Canada app pre-installed. And if you didn't get that memo and you have an Apple device, you're out of luck. Otherwise you can rent an iPad for $10. The chairs were thin and flimsy making it difficult to sleep. And unfortunately we got a "window seat" that did not have a window. It was very disappointing."

Pros: "Boarding was on time. Comfortable sheet."
Cons: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."

Pros: "The price of the flight was excellent and the service totally reliable."
Cons: "Small aircraft for a fairly long overnight flight. Made it difficult to rest as the flight was full."

Cons: "No leg room, no tv's and no chargers."

Cons: "Delays,multiple gate changes, poor waiting areas for express flights!!!"

Pros: "Flight crew was courteous and professional"
Cons: "Got to the airport in plenty of time to check in only to be told there was no seat for me because the flight was overbooked. The ground crew in Bermuda were not very professional. The agent couldn't explain what was happening and said I had to wait for the supervisor to explain. The supervisor was rude and pretty much ignored my daughter and me and then finally called our names to be checked in. Still no apology or explanation. I got the feeling I was a bother to them. That was pretty much the icing on the cake! On our way to Bermuda they asked if we would check our carry on bags as the flight was full. We obliged and did not get ours bags for two days after we arrived in Bermuda. Still no explanation nor apology. No one we talked to could even tell us where our bags were. It was a very disappointing experience for my family. I really expected much better customer service from Air Canada"

Cons: "Poor"

Pros: "We arrived to our destination safely"
Cons: "Overbooked flight Switched gates at the last minute before boarding--very confusing. Filthy bathrooms on plane Typical bad airline food; couldn't even break apart dinner roll it was so rubbery. No individual movie screens, had to use your own mobile device and earphones or pay $10 to use an ipad provided by the plane to access in-flight network. Overall very disappointing service. Expected much more from Air Canada."

Pros: "That staff was nice and helpful, they only had food for purchase but it tasted great and wasn't too pricey!"
Cons: "The plane should have been retired a year ago. It was an old airbus. Seating was uncomfortable, the entertainment systems outdated, and the aisles were cramped. Thankfully it was a short flight."

Cons: "Got delayed for almost 2 hours. Unacceptable"

Pros: "Safe landing, excellent flight steward."
Cons: "We checked in 2.5 hrs before our flight but this was not early enough to guarantee our seats, and we were put on standby. That was a bummer. I still have this old-fashioned notion that paying in full for the seat was the guarantee for the seats. The A/C was broken during initial taxi and takeoff. The flight was delayed 30 minutes."

Pros: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."

Pros: "The cabin attendents were excellent. They were courteous, patient, friendly, helpful, professional. When we were waiting for take off for two hours, they did everything they could to make the situation less awful. I would travel Air Canada again just because of the cabin attendants."
Cons: "I can't say I enjoyed waiting on the tarmac for two hours because of what reportedly turns out to have been a data entry mistake, and I would have liked different movies in the onboard entertainment selection."

Pros: "Punctuality. Take off and landing was to schedule, and the return flight was actually 20+ minutes early landing"
Cons: "Extra charges for baggage; no food whatsoever unless you bought it; staged boarding meant that when we finally were allowed on board other passengers had pinched our overhead cabin space, NOT IMPRESSED; no in flight entertainment unless you had downloaded the AC Rouge player in advance; no recharging socket for tablet devices - so you might just see half a movie anyway. If I pay a lot of money for a ticket, even if it's a budget airline, I expect more."

Pros: "I was changed to a new flight which gabe me 5 minutes to nake my conn cting flight! So they then changed me to an earlier fliight. In order to get there, I had to rush to the airport in an expensive taxi instead of by public transport as I had planned. Then on arrival, my bag did not arrive!"
Cons: "I will never choose Air Canada again."

Pros: "Not much to like"
Cons: "Old loud plane. Uncomfortable seats Staff was barely polite."

Pros: "Same"
Cons: "Same"

Pros: "Fast & efficient"
Cons: "Crew was strangely inflexible about rules that I had not encountered before- being only in ticketed seat until at altitude (the flight was very empty), only specific headphones during takeoff & ascent, no headphones or electronic devices at all during final descent and landing."

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COVID-19 information

Safety measures for airlines flying from Prague to Charlotte

Airlines flying from Prague to Charlotte have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Prague to Charlotte

Mandatory masks

Masks required on board, masks provided on flights from Prague to Charlotte

Social distancing seating

Middle seats unavailable to book on flights from Prague to Charlotte

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Prague to Charlotte

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