The 787 aircraft is better
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Nice, smooth, quick flight.
Very nice and comfortable
Not enough leg room, chocolate dessert
Everything was great
Courteous and efficient service, good communication from employees.
Rude passengers reclining all the way without notice.
We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
The entertainment screens did not work in my seat and my wife's seat.
|Flights Arrive in||Washington Reagan-National|
|Flights Depart from||Václav Havel Prague|
|Airlines||British Airways, American Airlines|
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