Find Cheap Flights from Vancouver Intl to New York (YVR - NYC)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

FOOD and crew ok

long wait after landing in JFK airport in the plane first time in my journey.

The never shipped my baggage.' Never gave me a call back. No email back. Nothing. Basically ruined my whole vacation, whole bunch of liars, nobody knows what they are doing, noone wants to deal with anything. No number for customer service either. THE WORST TRAVEL EXPERIENCE EVER.

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

airplane is clean and comfortable

food is so so

Absolutely outrageous, both ways. The lack of professionalism, courtesy, and respect that was shown to my family was disgusting specifically from Yosef Islam and Estrella Jose. Especially given that I was traveling with small children and a pregnant fiancé. Will never fly Philippine Airlines again and I will make sure my friends, family, and everyone who I knows travel will not also.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!

All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future.

The crew is very friendly and accommodating. Food was decent.

Delayed three hours in Amsterdam then caused me to miss my connecting flight to Seattle. Then they only gave me the option of being late a day. On top of all that they lost my luggage. Time to retire that 767.

Entertainment on flight was great.

Flight from Vancouver to NYC was delayed and when I asked an airport employee what's going on, he replied that Philippines Airlines is always late. No announcement at gate, in fact they just told everyone to wait and never once said how fling the delay might be. Food was not good.

Everything was great. The price, the service and food. It reminds me of the way we USE to be treated.on Domestic airlines. How is it that we can receive so much service, free liggage, food, headsets, TV and not receive them on united, American Airlines, jet blue, ETC. It's really a shame when you know this treatment of excellence is possible but not provided on every airline.