Our flight was delayed by a bit. I appreciated that we were kept informed on why periodically. Boarding was fine. I overheard one flight attendant sounding very rude to a passenger who was not paying attention to the safety demonstration. The snacks were minimal as it was a short flight. There was no entertainment. Overall the flight was good back to LGA.
The whole experience from check in to deboarding was fantastic.
Just an evening before they canceled my ticket and offered me ticket costing 3 x times more than. I will not fall prey to these scams,Will never book through kayak now. Such a bad experience.
was okay except.. 1)the porter check in webpage doesn't let you print your boarding pass from home 2)that there was a 90 min cut off for checking in on the kiosk in general, and to print a boarding pass, even tho i checked in online already....
Awesome, the whole way through. Thank you, this is the new Canadian Airline benchmark.
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
New jet. Lots of leg room. On time departure. Early arrival. Reasonable airfare. Excellent online experience.
I can't praise the crew enough on how fantastic they where West Jet could learn alot from Porter about customer satisfaction
The flight was delayed for more than 2 hrs. The plane was changed and staff couldn’t count people so we had to wait even longer while waiting for take off.
Communication at the gate was adequate. Boarding was orderly. Seats are decent, with a reasonable amount of leg room. Flight was only 1.5 hours, so only a modest snack service (short bread cookie or small bag of chips) and a drink (coffee, tea, soda, cup of beer or wine). Exiting the plane was also orderly. Overall the flight was fine and the price reasonable.
Good but airlines getting smaller. I didn't like the meal but the service was fine. Flight was fine and luggage arrived. So good.
Reliable, nice crew, I fly often on that flight and I like it all.
The food quality sucks. One must starve if they do not eat flesh Or wheat based products Some variety would be expected. The trivial amount of snacks and or food is inhumane
Efficient, calm when things were delayed and kept us regularly informed of what was happening.
Airbus plane, nice and polite staff, entertainment even as it was a short flight.
Plane temperature was comfortable (not to hot) when boarding and waiting for takeoff.
Michael, our FA was very attentive, even finding me a chocolate brownie from economy class when the dessert selections were all dairy based. ( intolerant, not allergic so don’t usually need to order dairy free)
Not as good as expected Air Can needs to improve totally rated on internet as worst
Was a good flight. On time. Was full and all went well
Very easy to travel with, comfortable. Snacks and beverages could be improved. All in all mediocre experience.
I loved the fact it was on time and it was a smooth flight to my destination.
Service was okay except attendant over served alcohol to passenger and passenger got tipsy and made me uncomfortable
Could not make the flight. No one would help us at all
Great flight, great landing, nice staff. Our seats were a little cramped.
Overall good experience. The wait for baggage at our destination was quite long, but other than that everything was good as expected
Do not fly on WestJet if you have a connection. It failed to integrate with my connecting Delta flight and I almost missed it.
There was a man who was very rude at boarding. On the other hand personal bag measuring box is too small compared to USA airlines,
The process and flight were both smooth and trouble free
Seat back entertainment monitors would be nice. We did enjoy the In-Flight WiFi.
Our flight schedule was changed over six times, ultimately leaving us with a layover much shorter than we originally booked, which meant a panicked run through the airport. And the entertainment screen didn't function. As I've come to expect with Delta, a very mediocre and not customer-focused experience. This is on top of an outbound flight that was so delayed by mechanical issues, we had to spend the night at our layover city.
check in for premium economy very nice. Friendly attendants. Best security video ever. Seriously. That's about it. Not a good bang for the premium economy buck, to be truthful. I had hoped/expected for a little more.
One crew member, Brandy was very helpful with recovering phone lost in customs. The plane was ancient and poorly maintained. Checked baggage did not arrive with flight. Almost missed flight because if insanely short layover time. Air Canada is worst flight I have ever booked with Kayak. Wanted to charge for headsets for on flight media.
There is not enough space between two chairs and raws.
Leg room limited compared with previous flight from Hong Kong. Other than that. Still good value.
No complimentary food only water and soda. Of course seats were tight. However flight was timely and crew was pleasant and we arrived early.
THIS CONNECTING FLIGHT WAS BETTER BUT AIR CANADA IS NEVER ON TIME. CUSTOMS AND SECURITY WAS REDUNDANT.
The stewardesses with the food trolley practically ran down the aisle, and never offered food to anyone. Maybe we were supposed to flag them down? Also: No Wifi. Sad on a cross-country flight.
Scam on the bags we could take on board. They didn't have enough overhead storage, so they said, so they took random bags, said they were too big, which they weren't and put them under plane.
The food selections are limited and not very good. No other issues.
No wifi (can you imagine) no snack on a flight from NYC to Vancouver and barely any water. Staff was rude and uninterested. Check-in was terrible. So rude in Canada. Stood in live forever to check bags (ski equipment). We will never fly them again,
Complete and total debacle from start to finish. HUGE mistake picking this airline. NEVER again! Rudest staff in the business.
Good experience. Flight was on time staff was pleasant. One of the airlines I would highly recommend
Every time I leave from sti Dominican Republic, there is always a delay with a flight , causing a rush to make it to the next flight considering you have to go threw immigration
I will NEVER fly with this clown show airline again. Idiots. All of them. Unprepared. Unfriendly. Miserable employees. NEVER. EVER. AGAIN
I tried to book a flight with Jet Blue. Your third party company hijacked my attempt with a website that looked like I was booking with Jet Blue. I realized it when I paid. I tried to cancel and was told by a man in India that there were no refunds. $735 stolen, Thanks Kayak!
They lost my luggage and refuse to help. Terrible airline. I've never experienced worse customer service in my life. Pretty much just told me too bad that I lost all my luggage, not caring that I am stuck in Europe for 2 weeks with absolutely nothing.
You should have had Wifi to make it much enjoyable.
The flight was delayed for more than 3 hours the flight attendant was so angry, it was my first flight with JetBlue but i don’t think I flight with them again.
Since we started at syr the service, crews, and flights were just excellent
Jet blue is always good - the one weird thing was that they started boarding about 20-30 minutes before the official boarding time on the app. Just something to be aware of!
