|Avg. Flight Duration||10h 00m|
|Flights Arrive in||Paris Charles de Gaulle|
|Flights Depart from||Vancouver Intl|
|Airlines||Icelandair, Delta, Air Canada, Air Transat|
When we booked through Kayak we were not told that there was a very large additional fee for baggage- even more since we stopped in Iceland.
The staff was nice and helpful
The flight was a little late and no free snacks or games on computer.
Very nice flight attendants. Drink service was good. Direct flight left a bit late from Reykjavik, but still arrived earlier than scheduled. Good in-flight entertainment, but didn't remember to bring headphones with me.
Would like some included food service, but I paid a lower price for Economy with that knowledge. I bought a sandwich at the airport which worked out fine.
Crew, comfort, entertainment were great
Customer service strictly online, confusing, doesn’t always work
Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good
Crew was very kind
Delta delayed us SEVEN times and I type this as we are rounding our 30th minute waiting to get off the plane at Logan.
There was no rhyme nor reason for who boarded first
Free movies available in-flight
temperature during flight. Freezing then hot, freezing then hot and never a comfortable temp. Food was terrible. Entrees were flavorless and smelled terrible. Time they served food made no sense at all either. Within the hour of getting on the plane, they served a meal which made no sense because most folks ate before getting on the plane. Stewardesses were not friendly (only 1 made me feel valued and welcomed)
Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.
Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.
Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.
The only problem was that I could not check in till morning 4 hours before my flight. Everything else was great
A lot of empty seats so room for sleeping and good choice of movies.
No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home.
Roomier seats overall, the headrest screens and USB ports are great!
We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)
The flight was on time
The plane noise was loud
Friendly staff, comfy seats, in flight entertainment and charging stations at every seat
Not a lot of leg room, hectic boarding
Didn’t leave on time
Food and drinks
There were no personal TVs and the small TV in the overhead was hard to see and only played 1 movie. The seats were really small and space was tight.
The seats for Club class are not comfortable.
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